Daniel Li

This is a newly renovated Chick-fil-A restaurant. It is super popular, filled with customers who dine in and drive-through. Despite how busy it was, I was able to get decent attention from the employees. Very happy.

Nathaniel Lutes

Fast friendly food at a great price. Always consistent always full of flavor. Looking for a great price then chick fil a is your place. It is the lord’s chicken. Do I have to say anything else. Convenient location with clean restrooms. Always friendly staff

We did our first order on the Chick-fil-A app and everything worked out perfectly. We customized our order and received exactly what we ordered. The app allows you to order and pay ahead but the rest…

The food was delicious, perfectly cooked and quickly available. The maitre de, Brent, was super friendly and interested in our experience. We were in town for an appointment and found a great place…

Had the BEST service tonight. Thank you Logan for making such a special night for our softball team. Wish I could leave 10 stars. We will be back any time we're in Santa Rosa!

I tried , what chick fil A calls A feature \nThe new cheddar pretzel chicken sandwich \nI like to tried new things\nSo I give it. A 9.5 10 being the best\nIt tasted nice , bun was surprisingl…

I tried , what chick fil A calls A feature \nThe new cheddar pretzel chicken sandwich \nI like to tried new things\nSo I give it. A 9.5 10 being the best\nIt tasted nice , bun was surprisingly so…

There were lots of people in line for drive through, their system was very efficient and the staff knowledgeable and very competent. \nThe chicken was very good, loved the nice squishy buns!

Thang Nguyen

The food is amazing. It is just so incredible. If you are hungry for some comfort food, this is definitely the place that hits the spot. The staff are very nice. But one thing is that it is very crowded, there are almost no parking spots, the drive thru is packed from the store entrance to all the way back. The Spicy Deluxe Chicken Sandwich is really good with a mild kick in the spice but not too spicy to burn your tongue.

Today I had a business appointment near Chick-fil-A, afterwards I decided to go for a quick fast food meal.... I order a grill chicken sandwich meal.! chicken tasted bland meat, no flavor, fren…

Stopped by while in the area. The service was great. The line was short. I did drive thru. I had a chicken sandwich, fries & a granola parfait. The food was freshly cooked. The fries couldve been…

I do love the Sandwich with extra pickles. I have asked for the waffle fries extra crispy or as they say extra done. Well I asked again and as they handed me my order and pulled out the fries not…

jennifer R

My “medium” Mac and cheese ($5.50) was pretty low, look at all that room. Super dissatisfying. That was an expensive 3 bites of food.

I was surprised to see the new menu updates pricing:( I think it was nice to get some updates for memberships. Was and service was good as always but looks like it will no possible for a family gro…

Food is always very good here ordered the deluxe sandwich this time it was OK except for this gross lettuce. What the heck?

Went through the drive-thru a couple days ago, didn’t have time to post the review until now. The first person who took our order was so nice! I dont remember their name but they were the sweetest (hence the two stars. without him I would've given a zero.) However, the person by the menu board who took our payment was borderline disrespectful. I believe their name was Luci. Very short attitude and looked annoyed to be there. Food was unsatisfactory. Fries were cold and mushy, nuggets had chewy/fatty bits, and very obvious sign of cross-contamination in the mac and cheese (picture attatched). I took a bite out of the mac and cheese and it tasted disgustingly overly salted and was chewy as if it was meat. Ive had their grilled nuggets and it tasted very similar to this. All of my drink cups came with the lids not fully on and spilt in my car.

Angie Garcia

Chick-fil-a as you know is a Christian based and family owned fast food restaurant. They focus a majority of their menu on chicken hence the name of their place. They are actually known to be closed Sundays because they save that for religious purposes. They also try to stay community based rather than corporate based. This Chic-fil-a is located on Mendocino Avenue right across the street from the Santa Rosa community college as well as Santa Rosa high school so the crowd tends to be a lot of the youth or younger adults. I used to absolutely love their chicken nuggets and waffle fries there. They cooked the chicken well and the waffle fries were crunchy yet soft at the same time. And don’t even get me started on the choices of sauces they have! Even still, I love how many options there are. Now, this last time I went I can compliment the workers. I loved how giving the workers were that evening. Very nice and polite. Continue making your team like this! It definitely helps. As for the food I had the chick-fil-A Deluxe sandwich and the chicken was not as crunchy as expected. It was actually quite soft. I also ordered waffle fries and they tasted stale. I ended up liking their chicken noodle soup better than the rest of it. My guest had ordered the chic-fil-A Cool Wrap and it was basically a wrap from the corner grocery store. I don’t know if it’s just this specific one in this city. Either way this time, the place nor the food impressed me. To my Sonoma county people I was personally underwhelmed and I wouldn’t come here again. There are better fast food restaurants with good prices.

+3

have been coming here irregularly for years. You used to rely on the good quality. No more. We were here around 6:30 and it was PACKED!\nTrying to figure out why. the quality of the chicken patty is …

There service is bad. I spent almost 70 bucks on food for my family. I should have checked my bag because my food was missing. However, the one time I dont check the bag was because I had a small chi…

There service is bad. I spent almost 70 bucks on food for my family. I should have checked my bag because my food was missing. However, the one time I dont check the bag was because I had a small…

There service is bad. I spent almost 70 bucks on food for my family. I should have checked my bag because my food was missing. However, the one time I dont check the bag was because I had a small c…

One of the drive thru attendants steals money from this location. I was there (a little stoned) and she noticed and decided to short change me $5. So I came back the next week and made sure she was…

Why would anyone like this boring sandwich? Terrible boring sandwich. Bread, chicken and sauce. Definitely not worth it

Why would anyone like this boring sandwich? Terrible boring sandwich. Bread, chicken and sauce. Definitely not worth it

Good food but doordash delivery is extremely slow and they have you waiting for way longer than you should.

First time customer for this restaurant. My grand daughter wanted food, I ordered a combo for her. The fries were ice cold. They completely mangled the order, shorting us many sauces. The nuggets w…

waited and waited asked multiple times for a GrubHub pickup, I was standing for 40 minutes waiting and waiting multiple orders came after me and got picked up. I literally do not UNDERSTAND W…

If I could give this a -1000 I would!\n\nThis location is absolutely the worst! Over the years I have had so many errors to my order and today was no different! After waiting almost 15 minutes for …

Andrew Smith

Not dog fiendly! Been there multiple times never had an issue, till today when the manager (a latest I assume) removed us after we had brought our small dog that we've always brought in, was rather rude about it, instead of asking in a polite manor

Lazarus Tokona

This place is always full and they seem to get your orders wrong all the time I ordered a Sprite and I’ve got something different. Lines are always long and the atmosphere is just crazy.

Adrian Benito

Very very disappointed, ordered chicken strips very dark crispy not sure if they even had meet in between or not lot's of bread crumbs or flour but it was not tasty at all I been to different chick file and never experienced this like today my kid ordered a spicy chicken sandwich and the bread was dry and cracked from the top, also was around 730 and they we're cleaning the floors with a big machine sounded like i was in a big commercial building with big machinery i couldn't even hear my kid i think this is the last time I come to this place very disappointed

Nermin Rustom

They forgot my sandwich, found out after I got home I went back no complains just told them nicely. they gave me a cold sandwich and free cookies. I went back told them it was cold he told me to go back in the drive through or inside. I asked the drive thru guy do I give them the sandwich inside he said no I can keep it. Mind you I wasn’t gonna eat it anyways. I go inside he sends me back to get the sandwich which I do, I walk back inside he feels the sandwich like he doesn’t believe me and I’m just tryna get free sandwich like sir I can buy the whole chickfila place. Anyways he offered me a free milkshake or cookies and he was surprised when I said no. Didn’t even say my pleasure when I said thank you 😂

Manish

I had a pick up order from doordash they didnt let me pick up from the store unless i remove my car from their parking lot. They want me to park somewhere else (suggested the side laundry parking and street) for their own store order.

Daniela Perez

Disappointed – Didn’t Get My Free Brownie I placed an order online through the Chick-fil-A app and added the freebie brownie I had a reward for. I went through the drive-thru to pick up my order, and everything else was there except the brownie. I even double-checked my receipt, and it was clearly listed. I get that mistakes happen, but part of the reason I ordered was to enjoy the reward I earned. Hoping the location can be more careful in checking the order and honoring rewards moving forward.

Eddie Martinez

This has to be the worst Chick-fil-A we have been too. The floors were dirty, the trash was overflowing, there were big flies inside. There was a table where people left their trash on that no one bothered to clean. I get that it's the customer that should clean up after their mess but if they didn't do it then a worker should clean it as soon as possible. What were the employees doing?? They had no customers ordering so they were just standing behind the counter talking and laughing. We have been to other locations and the employees are cleaning and offering refills. They also didn't have any napkins out so we had to ask to get extra napkins. If they don't care how the area where the customers can see how must the area where customers don't see be?? I'm glad we don't live around here and won't be going back. I do not recommend.

Luke Miles

I bought this biscuit in a meal for $10. I’m a normal sized person not Shaq, the patty was the size of three nuggets. I was in a hurry so I ate it but I feel cheated every time I come here now