Chick-fil-A
Chicken · Santa Rosa
À propos de Chick-fil-A
En Chick-fil-A Santa Rosa, te damos la bienvenida a un espacio donde la calidad y el sabor se unen en cada bocado. Somos famosos por nuestros deliciosos sándwiches de pollo y nuggets, acompañados de frescas ensaladas y guarniciones irresistibles. Ven a disfrutar de una experiencia rápida y sabrosa c...
En Chick-fil-A Santa Rosa, te damos la bienvenida a un espacio donde la calidad y el sabor se unen en cada bocado. Somos famosos por nuestros deliciosos sándwiches de pollo y nuggets, acompañados de frescas ensaladas y guarniciones irresistibles. Ven a disfrutar de una experiencia rápida y sabrosa con el sello inconfundible de Chick-fil-A, ¡te esperamos!
Ce que disent les clients de Chick-fil-A
Chick-fil-A in Santa Rosa is known for its exceptional customer service, with staff often going above and beyond. Customers consistently praise the friendly and efficient service, even when busy. Some reviewers mention issues with order accuracy and slow delivery times.
Plats populaires
Idéal pour
Tip: Use the Chick-fil-A app to customize your order and pay ahead for a smoother experience.
Services
À voir à proximité
Données de Wikidata
Explorez les environs de Chick-fil-A
Chick-fil-A est situé à Santa Rosa, entouré de lieux d'intérêt culturel et historique. Voici quelques-uns des points les plus remarquables à proximité.
Parcs et Jardins
- Humboldt Street Park (A 287m) — park in Sonoma County, California, United States of America
- North Park (A 856m) — park in Sonoma County, California, United States of America
- Franklin Park (A 870m) — park in Sonoma County, California, United States of America
- Steele Lane Park (A 926m) — park in the United States of America
Données de Wikidata
Questions fréquentes sur Chick-fil-A
Avis sur Chick-fil-A Santa Rosa
Always a great experience at Chick-Fil-A. We went here on my birthday, where we received a surprise stuffed Cfa cow holding a surfboard (?) for buying a peach milkshake. Random but fun! Food and service were 10/10, as at most franchises.
I am going to start with the confession that I do not usually eat fast food. But, for this place, I always make an exception! I LOVE this place! Not to age myself, but I remember the one at the downtown mall many years ago- so I was thrilled when we got this one! It is always very clean, friendly, and yummy. BEST CHICKEN EVER. What really wins me over are the sauces! I get consistent friendly, timely and accurate service every visit. I think they do a wonderful job training their staff- always smiling faces. This location isn't just part of a large corporation. They are VERY community oriented, constantly giving at events in the community and serving others. They proved this repeatedly after the wildfire and are still giving to this day. I also love that they show (by example) their staff the importance of giving in our community. Which makes supporting them even better. I think its funny that one review stated they need to add other items to their menu.............its CHICK-FIL-A! Chicken is their specialty and they do an awesome job at it. You don't go to In and Out Burger for tacos. lol. Also- if you have dietary issues you probably shouldn't be eating fast food regardless which one. I don't like to see such silly negative reviews for such a great company that produces very yummy food and gives so much back to their community.
Our first time. Service was good even though the lines were pretty big. Food arrived hot and quickly, and they didn't mind us asking for a bunch of sauce flavors seeing as how we were newbies. (Polynesian was the one for us) And appently you get a free "small" ice cream cone if you silence your phone and don't use it during the meal. Drive through line was crazy!
The Avo-Lime Ranch is beautiful on the waffle fries. Gives them a perfect, fun "zip". The employees are always friendly, the food is yummy, and we all look forward to a simple #1 Combo with Lemonade. 😏
They hire wonderful employees. They have clean dining tables. The food is delicious. You can tell they care. You can tell they are well trained. We need more restaurants like Chick-fil-A. Keep up the great work!!!
This place is amazing. The food is always hot, and most importantly it tastes great. The employees are polite and kind and helpful. This is a new go-to fast food place for my entire friend group, so yea, amazing. 5/5 :)
This will be the 3rd time I have ever ordered food from there. I have to give them, hands down, a 10! These folks are very friendly, all smiles, fast and the food is great! There is a Huge amout of cars going through, all the while, the order is delivered with smiling eye's, warm send off. To top it off the order is correct and HOT🔥! GREAT JOB!
I have come into Chick-Fil-A multiple times over the last couple months. The tall blonde boy and wears the scrunchies has been there every time. He is so wonderful and nice. He is friendly and so helpful when I can’t figure out what I want. 10/10 customer service. He definitely deserves a raise.
It has been a tough week. So my son wanted a cheat day & went to get us food. He told the really nice person, named Jacob, who was taking the order that I had recently had surgery. So Jacob paid for the food and added cookies. My son's truck was given a death notice yesterday which Jacob did not know. It lifted his spirits so much. So my son made sure to thank the manager too. And they will not let you tip. I love this place. Such an act of kindness!!!
Chick-fil-A consistently delivers a delightful fast-food experience. Their signature chicken sandwiches are a standout, boasting a perfect blend of crispy exterior and juicy, flavorful meat. The service is notably friendly and efficient. However, the limited menu may not appeal to those seeking diverse options. Overall, Chick-fil-A excels in quality and service, making it a top choice for chicken enthusiasts.
The chicken here is hands down the best of all fast food chickens and probably the healthiest. Food is consistent, service is very fast. never in drive thru for over 10 minutes. This location specifically, the workers are extremely nice always and very on top of things. It's also nice that they usually ask how many sauces you want ahead of time ( burgers come dry here.)
I've never met a rude employee here. Very active in taking car of the customer while not being overbearing. The food is great for a fast food place. Speaking of which, when I say fast food I mean extremely fast food. Two of my friends and I eat here a lot since it's across from our college, every time I've ordered they've had the food ready for me to take before I even finished digging the money out of my wallet. I also love the idea of the cell phone challenge, more restaurants should do that.
Great customer service, friendly staff, and the dinning area is always clean. The owner of the company treats staff well and gives all employees Sunday off which is unheard of for a fast food restaurant. Their proprietary sauces are excellent. Family friendly environment with excellent chicken sandwiches. They are the In-N-Out of the chicken restaurant chains.
I have never had a bad experience here. The chicken strips are delicious as well as the spicy chicken sandwich and don't get me started on the waffle fries! The chick -fil-a sauce is a must, I mix it with the Buffalo sauce. Everyone is so friendly and it is clean.
My kids love this place . They actually introduced me to chick-fil-A. I love getting the spicy chicken deluxe with the waffle fries and the lemonade. Customer service is always great. I love their chick-fil-A sauce on my bun. Love the idea of encouraging 101 interaction with the phone box plus bonus a free 🍦. The kids love it.
Ordering was easy the line seem long but it went quick I love The Buttery bun with the real breast of chicken and a pickle that's all you really need but then. I ordered a frosted coffee OMG that was so good get the small. Search friendly service I want to ask for extra sauce there was no problem. I will definitely go there again.
great restaurant great owner amazing staff Chris is a great guy !!
Wonderful customer service. The staff was able to accommodate a large and complex order for me. Extremely helpful, especially considering COVID circumstances! I wish I could see their smiling faces underneath their masks because I know they were smiling the whole time they were working with me and my large, complex order. Feedback for Chick-fil-a, let customers tip via app or itemize a tip on the receipt. If this was an option, your staff would generate a lot of tips from people like myself. Perhaps I missed the option to tip, regardless, if it is an available option to tip, it should be more clear :)
First time. The food was delicious and the employees are outstanding. Directing the 2 lanes of cars through the drive thru was handled very well and the long line moved unbelievably well. Chick-fil-A has a new customer!
They make the best spicy chicken sandwich in the state. We drive four hours twice a year to get chick, my partner and I are openly gay and we're hesitant to go at first. So glad we did. Never had anyone disrespect us, look down on us or make us feel uncomfortable when dining there. Maybe the hate is what makes it so damn good?
The food and service were good. Staff was kind and gracious. They asked us, if we did the cell phone challenge, then gave us a complimentary ice cream. There was a bounce house for children. It was the longest line a drive thru I have ever seen. Way to go!
Didn't like Chick-fil-A until recently and now I am obsessed. Great customer service. Lines are long, but that's okay so is in n outs lol Sometimes the spicy chicken sandwhiches aren't spicy at all and other times they are so spicy its hard to eat. Thats my only complaint 😃
I've never walked away from here hungry or upset. The staff goes well above and beyond to help you and make sure you're satisfied. No matter how long the lines are, they will always get you in and out quicker than any cheesy burger joint could ever dream of. We go out of our way to eat here. The food is top notch and service is second to none.
Love chick-fil-a! This place is the best! It's delicious and had the most amazing customer service! It's a little on the pricier side for fast food, but so worth it with a better quality of food and service. It's always very clean, they're fast and have lots of free family events. They even have dog treats in the drive thru. I'm never disappointed.
Inez took my order and was so sweet. I wanted to leave a review to recognize her and her hospitality. I know a lot of food workers aren’t recognized or treated the best being I worked at Starbucks prior. I just wanted to share that she was delightful and very kindhearted. She was attentive and informative even though there was a lunch rush. I hope they recognize that she is a very important asset to a team.
Really nice and smooth process, food is amazing as always!!
It's the nicest I've ever been to including beautiful fresh flowers on the tables. It was a busy evening, but the food was great and the service too! Thank you!
It was a very busy restaurant, but everything went smoothly
Chick-fil-A is always a solid choice, this time was no exception. Great good, friendly and helpful staff, clean store. I came in for a large take-out order, no mistakes were made, and the manager helped me carry to my car. I tried to tip him and he politely refused the tip. Easy parking.
i came earlier today through the drive through and had a great experience with i believe her name was bellen, she took my order and was super nice to me and my friends even with the super hot weather and no shade she still gave us a good experience! just wanted to recognize her for the amazing service and the food was great as well.
Consistently excellent... We come here about once each month. This and the local CA burger chain are the only fast food that we eat for several reasons. First, the customer service is outstanding. We are always greeted by clean, competent, well mannered employees. My order is always correct and even though we waiting the drive through for sometimes as long as 10 minutes. It is always a pleasure, to turn a phrase. Second, the food is consistently good. The meals are always prepared the same and taste good. The seasonal milkshakes are to die for.
Took a very long time to get a small (two chicken strips and small wedge fries) order to go. But, the food was as consistent as ever and the staff were very nice and polite as usual. I prefer Chic-Fil-A over other “fast-food” restaurants so if there is one in the vicinity of where I am traveling I’ll pick it.
The chicken on my sandwich was warm, tender, and juicy. The portion was substantial. 5*s on the sandwich, but I like my fries crispy, and these were not. 3*s. Also, I'm not sure how they manage this, but their staff is the best in the fast food business by 500 miles. Friendly, knowledgeable, respectful, and well trained...I guess that is how they manage it.
Awesome place. Wife and I are homeless. The staff are always friendly and courteous. They treat my wife and I like we are real humans and not just to be looked down upon. Especially since their was a time I owned two successful Business in Placer county. Was not always homeless. This given they extend a helping hand even before asking. Means the world to me to see people that care and think about their actions. I would recommend this place anytime. In fact other business need to look at them as a model to follow in customer service.
I love how kind the service workers are, the food is good, and my family loves it there. We go every Saturday.
I was craving some Mexican food at night and google map said that a Mexican restaurant was open close by but it was not. So I swing by Chick-Fil-A and order a sandwich and lemonade; To my surprised one of the young lady asked me if I wanted some Tortilla soup 🍲, yes please!!! I was thrilled, you made my day, Thank you very much!!!! Daniel
First time going to a Chick-fil-A, and before you say, "How have you waited this long to go" to those people I just want to apologize because good lord,! The chicken is so good it will make you want to slap yo mama. For all you kids reading this, don't you ever slap your mama, because she will down right beat your arce. Anyway, the employees were great and took the time to explain a few of their favorite items to try. Even got a free shake out of it. Really great service and will definitely be back.
BEST Chick-fil-A anywhere!! Owner is amazing, super good with customer service. All the workers are ALWAYS in a great mood, and sooo nice to customers. They are for sure the best employees! It's become a highlight of my week going to this Chick-fil-A ✨️ ❤️
Staff is incredible! It’s like eating with your family. Always clean and food is always fresh!
The cashier Jessica (I went at 5pm today) was so sweet! Great customer service! A great chick-fil-a
Great location and amazing customer service. I've always had great experiences at Chick but this time was that much better than my average visits. What an amazing team!
the waffle fried i ordered were really good, but the employee shannon who helped me was lovely! the atmosphere wasn’t great, but the food and service made up for it!
Chick fil A is a consistently reliable fast food restaurant where you get hot and fresh chicken sandwiches, crispy fries, and quick service that stays friendly even when the line is long, making it an easy choice when you want a fast and satisfying meal, and you can count on clean dining areas, accurate orders, and efficient drive thru flow, even though the menu is limited, the restaurant gets very busy during peak hours, and it stays closed on Sundays which can be inconvenient when you are craving it.
This review is about the staff here at this Santa Rosa Location. Absolutely top notch service and staff here. They go above and beyond to make sure you have a great dining experience. Best customer service I have had in a long time. It wasn't just me they treated exceptionally, it was every customer that walked in.
This staff is unreal here 🙌 😍 Manager must be proud. Recently I came into chic fila way late not knowing what time they close. I ordered a 30 piece with 3 minutes until closing time. Once again my apologies. This service i received was exceptional. The young staff handled it with no stress and got me the food. This is very great to see. I will be returning but not that late ! Thank you Mendocino ave staff! Love chic fila
Nothing beats going on a road trip and stopping by chick-fil-a for a quick brunch. The food, service, and ambience here made me miss the south/Atlanta. Saw many high school and college kids in line - I guess since this location was particularly next to high school. Quentin was our server, and couldn't recommend more highly of him. He's been incredibly helpful throughout!
I think this place is horribly overrated and overpriced, but my people like to go here. The nuggets were good, but they remind me of original recipe chicken seasoning at KFC. They offer a free ice cream cone your first time tho, so that's cool. It was good soft serve
They were super nice as usual, they gave someone else our order and we had to wait longer but they were extremely apologetic. They gave us a free milkshake and brownies 🥰. Thank you for having such great workers and manners.
This is a newly renovated Chick-fil-A restaurant. It is super popular, filled with customers who dine in and drive-through. Despite how busy it was, I was able to get decent attention from the employees. Very happy.
We did our first order on the Chick-fil-A app and everything worked out perfectly. We customized our order and received exactly what we ordered. The app allows you to order and pay ahead but the rest…
The food was delicious, perfectly cooked and quickly available. The maitre de, Brent, was super friendly and interested in our experience. We were in town for an appointment and found a great place…
Had the BEST service tonight. Thank you Logan for making such a special night for our softball team. Wish I could leave 10 stars. We will be back any time we're in Santa Rosa!
I tried , what chick fil A calls A feature \nThe new cheddar pretzel chicken sandwich \nI like to tried new things\nSo I give it. A 9.5 10 being the best\nIt tasted nice , bun was surprisingl…
I tried , what chick fil A calls A feature \nThe new cheddar pretzel chicken sandwich \nI like to tried new things\nSo I give it. A 9.5 10 being the best\nIt tasted nice , bun was surprisingly so…
There were lots of people in line for drive through, their system was very efficient and the staff knowledgeable and very competent. \nThe chicken was very good, loved the nice squishy buns!
Upadate for those that need such things, firsts reviewed over two years ago. This is a very consistent Fast Food place that is still just as friendly and clean. Believe it, or not, I like this place. It is tie for the best Fast Food chain with In-N-Out. It is always good food, good service and clean, ALWAYS. It is wonderful how consistent they are and how nice they are with good food as well.
Wonderful service and courteous staff. Our three boys always love when we go to Chick-fil-A and play the board games they have up front near the register. I also like that they bring the food to the table so you can focus on socializing and not standing near the counter waiting for your food to arrive.
Delicious food. I won't give it 5 stars, because 5 stars is for a place that gets me hooked/addicted to their food. Chick fil-A does a fantastic job at everything, but their menu is not favorite worthy enough to make me want to come back every day. This place is GREAT for kids and families though, so if you have kids, TAKE THEM THERE. This is the best fast food place for kids and families in my opinion.
Always on point, but the playground was closed. I'm not the type to complain for no reason, but they had the playground shut down bc a child had gone to the bathroom in there. Well that's all fine, but the door was unlocked to get into the playground area with no warning signage and therefore my two children were able to walk right in and climb on the playground that had not been cleaned since the above mentioned accident. A lady came to tell them to leave the playground, but that was too late. I can only imagine they had already rolled around on whatever gross thing had happened in there. Having said all that, the food was good. As always. And most of the employees strive to give you great service.
You would not be able to tell from Mendocino Ave that the drive thru is packed. It is a huge line that rivals In'nOut. I was shocked that they had traffic control employed. I am going to say I avoided this place since I'm not huge chicken fan and for other reasons but I was in the mood and I recently heard about the lemonade frosty and had to try it. First off, I am glad I went with our decision. The frosty is so delicious. It is actually my new favorite thing besides tart fro yo with boba. It tastes similar to tart fro yo, but better. The only thing is I only saw one size so if they have bigger ones I will find out next time. Now the chicken was good but I should have asked for well-done because I kind of like my chicken on the drier and crispy side and that's why it got 4 stars. Next time I will ask for well done and that rating will go up. The place was a hot spot for all wakes of Santa Rosa life and I appreciate the quick service that I had and the patient cash register guy. I ordered each sauce and they gave me two of each which was more than enough and I will say that I loved them all. I even saved them for some tenders I had at home and made the following day. So with political views aside(which is why I shied away for so long) I am pleasantly surprised that it is affordable and very tasty and busy which means the chicken moves and doesn't have a long stay in store. I will be back this summer for the frosty and a well done chick filet Sammy.
Location can get a little hectic during lunch , hard to even pull into the parking lot. Sometimes drive-through line runs out into the street as well. Inside is flooded with college kids hanging out during lunch hours . Line moves pretty quickly, though the workers are efficient and friendly with great customer service like most Chick-fil-A locations so far have yet to mess up any of my mobile orders.
The experience was good from the very beginning. wait times was really short and overall the people there are nice and respectful. Great place to grab a quick bite after class.
Typical consistent Chick-fil-A! Grilled chicken sandwich good for quick option, order buffalo sauce & mayo to elevate it.
I love, love, love the chicken tenders. The waffle-cut french fries are a bit thick for my taste. But they aren't open on Sundays, and I really dislike the owner's very conservative, Christian views and policies, so I go there as little as I can. Too bad - the food is mostly great. Just went back after several years, and the chicken tenders and waffle-cut fries were still good, but the Polynesian and Garden Ranch sauces weren't very good, and I left there feeling I'd eaten way too much salt.
Overall a great experience! Good quality, reasonable prices, and friendly staff. I ordered a salad, and it was quite tasty. The place felt clean, and so did the restrooms. My only complaint is that when I went to pick up my order, I never heard my name being called, which is something that caught me off guard.
Food was good, but the location is cramped and congested. Located right off of a busy street. Not much room to park and eat after ordering. Not an easily accessible eatery. Staff was amicable.
Pretty good for fast food chicken. The chicken is always cooked perfectly, but the tomatoes are usually pretty sad. The spicy sauce they have is more sweet than hot.
The servers were a delight as always. My nuggets were a little dry but otherwise delicious. The parking lot was dirty, like a lot of trash everywhere, and a couple tables had trash left on them also.
The food is amazing. It is just so incredible. If you are hungry for some comfort food, this is definitely the place that hits the spot. The staff are very nice. But one thing is that it is very crowded, there are almost no parking spots, the drive thru is packed from the store entrance to all the way back. The Spicy Deluxe Chicken Sandwich is really good with a mild kick in the spice but not too spicy to burn your tongue.
Today I had a business appointment near Chick-fil-A, afterwards I decided to go for a quick fast food meal.... I order a grill chicken sandwich meal.! chicken tasted bland meat, no flavor, fren…
Stopped by while in the area. The service was great. The line was short. I did drive thru. I had a chicken sandwich, fries & a granola parfait. The food was freshly cooked. The fries couldve been…
I do love the Sandwich with extra pickles. I have asked for the waffle fries extra crispy or as they say extra done. Well I asked again and as they handed me my order and pulled out the fries not…
I have typically had great experiences with Chick-fil-A but my first (and only) experience at this location did not leave a great first impression. I ordered a Cobb Salad with Avocado Lime Ranch Dressing at the drive-thru and ate it at home about 10 minutes later. The chicken was delicious, but it was hard to enjoy the salad because the lettuce, tomatoes, and dressing were all warm. I would expect SOME of the salad to be warm as it has hot chicken placed on top of it, but I wouldn't expect everything to be warm. It was very hard to enjoy this salad because of this.
Ordered through drive through and was told to wait 3 minutes for food. 20 minutes later had to walk in and pick it up. Other than that food was great!
Unfortunately, incredibly overpriced. You can get a way better meal for less patronizing a local Mexican restaurant.
I was surprised to see the new menu updates pricing:( I think it was nice to get some updates for memberships. Was and service was good as always but looks like it will no possible for a family gro…
Food is always very good here ordered the deluxe sandwich this time it was OK except for this gross lettuce. What the heck?
I always loved coming to this chick fil a and never had any problems but recently i’ve had this one worker specifically who is very rude. His name is Henri. Every time he takes my order he never seems to get it right and he just seems to be in a bad mood all the time which i do not appreciate. Every other worker i have had has not given me the attitude he has.
As nice as the staff are, there is a plastic creepy vibe. Kinda like the classic movie the "Stepford Wives". The food is better than most fast food though. Maybe if they allowed their employees to be authentic the place would feel more inviting.
I ordered through the drive through and it took a bit which is expected since it’s a popular place but if you are spending 5+ minutes chatting with your friend that pulled up to the window then maybe you should be moved to a different position. On top of that because i waited so long for the conversation to end my soda was completely watered down and the ketchup was on top of my fries so it seemed that they put more then they actually did. I do really enjoy chick fil a but this costumer service was terrible. Chick-fil-a do better!
Went through the drive-thru a couple days ago, didn’t have time to post the review until now. The first person who took our order was so nice! I dont remember their name but they were the sweetest (hence the two stars. without him I would've given a zero.) However, the person by the menu board who took our payment was borderline disrespectful. I believe their name was Luci. Very short attitude and looked annoyed to be there. Food was unsatisfactory. Fries were cold and mushy, nuggets had chewy/fatty bits, and very obvious sign of cross-contamination in the mac and cheese (picture attatched). I took a bite out of the mac and cheese and it tasted disgustingly overly salted and was chewy as if it was meat. Ive had their grilled nuggets and it tasted very similar to this. All of my drink cups came with the lids not fully on and spilt in my car.
Chick-fil-a as you know is a Christian based and family owned fast food restaurant. They focus a majority of their menu on chicken hence the name of their place. They are actually known to be closed Sundays because they save that for religious purposes. They also try to stay community based rather than corporate based. This Chic-fil-a is located on Mendocino Avenue right across the street from the Santa Rosa community college as well as Santa Rosa high school so the crowd tends to be a lot of the youth or younger adults. I used to absolutely love their chicken nuggets and waffle fries there. They cooked the chicken well and the waffle fries were crunchy yet soft at the same time. And don’t even get me started on the choices of sauces they have! Even still, I love how many options there are. Now, this last time I went I can compliment the workers. I loved how giving the workers were that evening. Very nice and polite. Continue making your team like this! It definitely helps. As for the food I had the chick-fil-A Deluxe sandwich and the chicken was not as crunchy as expected. It was actually quite soft. I also ordered waffle fries and they tasted stale. I ended up liking their chicken noodle soup better than the rest of it. My guest had ordered the chic-fil-A Cool Wrap and it was basically a wrap from the corner grocery store. I don’t know if it’s just this specific one in this city. Either way this time, the place nor the food impressed me. To my Sonoma county people I was personally underwhelmed and I wouldn’t come here again. There are better fast food restaurants with good prices.
have been coming here irregularly for years. You used to rely on the good quality. No more. We were here around 6:30 and it was PACKED!\nTrying to figure out why. the quality of the chicken patty is …
There service is bad. I spent almost 70 bucks on food for my family. I should have checked my bag because my food was missing. However, the one time I dont check the bag was because I had a small chi…
There service is bad. I spent almost 70 bucks on food for my family. I should have checked my bag because my food was missing. However, the one time I dont check the bag was because I had a small…
There service is bad. I spent almost 70 bucks on food for my family. I should have checked my bag because my food was missing. However, the one time I dont check the bag was because I had a small c…
One of the drive thru attendants steals money from this location. I was there (a little stoned) and she noticed and decided to short change me $5. So I came back the next week and made sure she was…
Why would anyone like this boring sandwich? Terrible boring sandwich. Bread, chicken and sauce. Definitely not worth it
Why would anyone like this boring sandwich? Terrible boring sandwich. Bread, chicken and sauce. Definitely not worth it
Good food but doordash delivery is extremely slow and they have you waiting for way longer than you should.
First time customer for this restaurant. My grand daughter wanted food, I ordered a combo for her. The fries were ice cold. They completely mangled the order, shorting us many sauces. The nuggets w…
waited and waited asked multiple times for a GrubHub pickup, I was standing for 40 minutes waiting and waiting multiple orders came after me and got picked up. I literally do not UNDERSTAND W…
If I could give this a -1000 I would!\n\nThis location is absolutely the worst! Over the years I have had so many errors to my order and today was no different! After waiting almost 15 minutes for …
I am disgusted! I will NEVER go to this establishment again! After being in their drive thru for twenty minutes with my granddaughter begging to use their bathroom the answer was Sorry, No. I asked three different people, even a manager... Appealing to their humanity and explaining that she was potty training did no good. My granddaughter was hysterical. No. Sorry, was their repeated detached response. Don't waste your money here. Go somewhere that treats you with dignity and respect.
Always check your carry-out order. This is the second time this week that a Chick-fil-A has messed up my order. They fixed it quickly and my food was hot, but I would have been really unhappy if I hadn't checked before I left the restaurant.
I never leave reviews, but this one deserves it. Don’t come to this chick fil-A. The salads were bad, it had a weird taste. My order was completely different than what I order, I ordered one salad and they gave me a different one, so I told them to give me the one I wanted and they gave me the wrong salad again. Go to a different chick Fil-A if you can. Also the restroom is really dirty.
Great service they lie to you down there at chick fil a.They don't care about you, they don't care about your food, they don't care about nothing.They are liars when you say thank you, they say my pleasure, but they don't care
Every visit is disappointing. The chicken is small all the time and the quality is garbage and my order has been wrong more than once. Very poor day at Chick-fil-A today. I’m from the south where if you gave anyone the size chicken patty that I received, it would be thrown back at you. This location is a poor representation of what real Chick-fil-A’s are. Rohnert Park is just a tiny bit better but the chicken is tiny there too and those kids make you late for work by messing up the order. Sonoma county demands better chicken! It’s fortunate that most people out here wouldn’t know the difference.. but I see yall.
Go to In and Out. After repeating my order back to me a total of 3 times before getting to the window they left part of the order out. They also put items in the same bag as a gluten free order, if you are Celiac go somewhere else to eat. Not worth the price even if they got it right.
Food is mediocre and considering the owners ignorant stance on the LGBTQ community I will certainly never return.
Uber delivery today I went there pick up my customer’s order for delivery but there has a woman suddenly told me someone already picked up in front of me who is DoorDash driver. I don’t think so. It’s weird! Nobody can order one same food by two more different app but I don’t have an idea so it troubles me because the Uber app adds my cancellation rates. I think that woman is lair because she wants to help her friends who works at DD gets this order after I canceled then they will add the delivery fee for send it out later.
This is my first time on the west coast visiting from Maryland. First time in Sonoma County. And my first time at this Chic Fil A before I fly out tomorrow. I havent eaten all day, so I go to my favorite place to get dinner. I place my order and when I got to my hotel room, they had given me 4 little nuggets instead of a 4-ct meal strip. I am kind of passed bc I paid for something and got less then what I paid for. Please someone from this store get back to me, to reimburse me.
Not dog fiendly! Been there multiple times never had an issue, till today when the manager (a latest I assume) removed us after we had brought our small dog that we've always brought in, was rather rude about it, instead of asking in a polite manor
This place is always full and they seem to get your orders wrong all the time I ordered a Sprite and I’ve got something different. Lines are always long and the atmosphere is just crazy.
Very very disappointed, ordered chicken strips very dark crispy not sure if they even had meet in between or not lot's of bread crumbs or flour but it was not tasty at all I been to different chick file and never experienced this like today my kid ordered a spicy chicken sandwich and the bread was dry and cracked from the top, also was around 730 and they we're cleaning the floors with a big machine sounded like i was in a big commercial building with big machinery i couldn't even hear my kid i think this is the last time I come to this place very disappointed
They forgot my sandwich, found out after I got home I went back no complains just told them nicely. they gave me a cold sandwich and free cookies. I went back told them it was cold he told me to go back in the drive through or inside. I asked the drive thru guy do I give them the sandwich inside he said no I can keep it. Mind you I wasn’t gonna eat it anyways. I go inside he sends me back to get the sandwich which I do, I walk back inside he feels the sandwich like he doesn’t believe me and I’m just tryna get free sandwich like sir I can buy the whole chickfila place. Anyways he offered me a free milkshake or cookies and he was surprised when I said no. Didn’t even say my pleasure when I said thank you 😂
I had a pick up order from doordash they didnt let me pick up from the store unless i remove my car from their parking lot. They want me to park somewhere else (suggested the side laundry parking and street) for their own store order.
Disappointed – Didn’t Get My Free Brownie I placed an order online through the Chick-fil-A app and added the freebie brownie I had a reward for. I went through the drive-thru to pick up my order, and everything else was there except the brownie. I even double-checked my receipt, and it was clearly listed. I get that mistakes happen, but part of the reason I ordered was to enjoy the reward I earned. Hoping the location can be more careful in checking the order and honoring rewards moving forward.
This has to be the worst Chick-fil-A we have been too. The floors were dirty, the trash was overflowing, there were big flies inside. There was a table where people left their trash on that no one bothered to clean. I get that it's the customer that should clean up after their mess but if they didn't do it then a worker should clean it as soon as possible. What were the employees doing?? They had no customers ordering so they were just standing behind the counter talking and laughing. We have been to other locations and the employees are cleaning and offering refills. They also didn't have any napkins out so we had to ask to get extra napkins. If they don't care how the area where the customers can see how must the area where customers don't see be?? I'm glad we don't live around here and won't be going back. I do not recommend.
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1452 Mendocino Ave, Santa Rosa, CA 95401
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1452 Mendocino Ave, Santa Rosa, CA 95401
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