Gogi House
Korean · Saugus
Verfügbare Angebote
Flexibel sein, mehr sparen
Flexibel sein, mehr sparen
Über Gogi House
En Gogi House, te invitamos a disfrutar de una auténtica experiencia coreana con nuestra deliciosa barbacoa para disfrutar sin límites, cocinada directamente en tu mesa. Ubicados en Saugus, somos un restaurante concurrido y de ambiente relajado, perfecto para compartir momentos especiales. Ven a des...
En Gogi House, te invitamos a disfrutar de una auténtica experiencia coreana con nuestra deliciosa barbacoa para disfrutar sin límites, cocinada directamente en tu mesa. Ubicados en Saugus, somos un restaurante concurrido y de ambiente relajado, perfecto para compartir momentos especiales. Ven a descubrir por qué somos un referente de la cocina coreana y un lugar de encuentro para los amantes del buen comer.
Was Kunden über Gogi House sagen
Gogi House is a popular KBBQ spot known for its quality meats and friendly staff, especially Raul and Audi. Customers rave about the all-you-can-eat option and the fun of grilling at the table. Some negative reviews mention slow or rude service and issues with billing.
Beliebte Gerichte
Ideal für
Tip: Ask your waiter for suggestions if it's your first time, and be sure to try the yogurt at the end of your meal.
Services
Häufig gestellte Fragen zu Gogi House
Bewertungen von Gogi House Saugus
I saw that the reviews for this place had dropped so I went there for lunch. If I could give them a six I would. Everything was great! Sometimes employees these days don't care as much as they should so business suffers but try not to thrash a place because of one bad experience. Go there for lunch when they're not packed and you will have a great experience. Guaranteed!
Called around lunch time and was able to make a reservation for a big party for dinner time. Food's great, worth the price. Service was great, too. They were very attentive and our food kept coming. Just be aware of the 18% service charge for big groups. But I think that's fair enough. Parking is easy as well since it's in a shopping center. Will definitely come back! Thanks Gogi House!
I love this place. Love the people and more importantly I love the food PRO: - AYCE is reasonably priced - Service is excellent! I love Rudy, Adias & Arthur - some the hardest working people you'll ever meet. - - Great "extra" food selection of Tempura, pancake etc. - Excellent meat selection - Pinkberry type yoghurt at the end is bomb! CON: - I don't love the chicken here since they use white meat & it tends to be dry - I don't like the grills since they don't heat all the way around, causing cold areas. - Price has gone up dramatically since Covid SUMMARY: The food is is served quickly and the servers are prompt and friendly. I leave full and happy!
My go to Kbbq spot! Me and my golf buddies come here after a round of golf and it always hits the spot! Sometimes I cannot believe it’s an all you can eat because they have the best quality meats. Don't forget their sides! Must order are kimchi pancake 김치전, beef stew 육개장, they even have tofu soup 순두부 and hot stone bibimbap 돌솥비빔밥. Their draft beers come in chilled glasses just perfection! Their frozen yogurt makes a perfect finale too!!
Bre was my server and she was the best server I have ever had!!! I was treated like family! I highly recommend this establishment because I know good help is hard to find and how hard being in customer service can be. All my requests were met with a smile!!! ❤️
Food and service were incredible. Very attentive staff. I'd recommend the garlic bulgogi. The strong garlic flavor was perfect. The dumplings in the dumpling soup were delicious. Will definitely be back again! They even offered a small frozen yogurt after the meal.
If you enjoy Korean BBQ, I recommend trying Gogi House. The meat quality is impressive—tender, flavorful, and well-marinated. I highly suggest the beef bulgogi and pork belly combo as a standout option. One of the enjoyable aspects of dining here is grilling your food right at your table, which adds a fun, interactive element to the experience. The banchan (side dishes) are also consistently fresh and refillable, enhancing the meal. Their fried rice is delicious and a great complement to the main dishes. On a practical note, plenty of parking spaces are available, making it convenient to visit. We also appreciated that we didn’t have to wait long to be seated, and the friendly staff made our experience even more pleasant. Overall, Gogi House is an excellent choice for a Korean BBQ meal!
Celebrating my birthday….this is certainly a place to be if you are hungry and ready to chow down. The best meat was the KALBI BEEF….. OMG YOU HAVE TO GO AND VISIT THIS PLACE. Server was attentive and my rice paper was super fresh. I will definitely be coming back here and becoming a regular client…!!!
Food was excellent First time here so good our waiter Audi helped us with our order made excellent suggestions, everything we got was absolutely amazing. Thank You Rudy and Walter for the amazing kbbq. We will be back!!
Delicious food and good selection. Always excellent service, a very nice dining experience. Enjoyed another wonderful lunch. The staff is fantastic and very attentive. Food is always good love the pork belly tempura shrimp and veggies. We like to start with the salad fresh tasty.
Let me just say, I absolutely loved this place. The atmosphere was nice, not too isolated or crowded. The smell was one of the first things that attracted me here, even with a 20 minute wait. The food tastes great. It was really cool to cook everything on the grill myself, and the service was excellent, I never had an empty glass. We were checked on at least every 10-15 minutes. I would definitely go here again.
One of my favorite restaurants! Great selection with reasonable prices. Friendly staff and clean establishment. Will definitely be back soon.
My best friend and I have come here since 2015. We love the service and Raul is the best server in this restaurant. Great price and quality meat! Highly highly recommended
If you enjoy Korean BBQ, I recommend trying Gogi House. The meat quality is impressive—tender, flavorful, and well-marinated. I highly suggest the beef bulgogi and pork belly combo as a standout option. One of the enjoyable aspects of dining here is grilling your food right at your table, which adds a fun, interactive element to the experience. The banchan (side dishes) are also consistently fresh and refillable, enhancing the meal. Their fried rice is delicious and a great complement to the main dishes. On a practical note, plenty of parking spaces are available, making it convenient to visit. We also appreciated that we didn’t have to wait long to be seated, and the friendly staff made our experience even more pleasant. Overall, Gogi House is an excellent choice for a Korean BBQ meal!
Celebrating my birthday….this is certainly a place to be if you are hungry and ready to chow down. The best meat was the KALBI BEEF….. OMG YOU HAVE TO GO AND VISIT THIS PLACE. Server was attentive and my rice paper was super fresh. I will definitely be coming back here and becoming a regular client…!!!
Food was excellent First time here so good our waiter Audi helped us with our order made excellent suggestions, everything we got was absolutely amazing. Thank You Rudy and Walter for the amazing kbbq. We will be back!!
Delicious food and good selection. Always excellent service, a very nice dining experience. Enjoyed another wonderful lunch. The staff is fantastic and very attentive. Food is always good love the pork belly tempura shrimp and veggies. We like to start with the salad fresh tasty.
Let me just say, I absolutely loved this place. The atmosphere was nice, not too isolated or crowded. The smell was one of the first things that attracted me here, even with a 20 minute wait. The food tastes great. It was really cool to cook everything on the grill myself, and the service was excellent, I never had an empty glass. We were checked on at least every 10-15 minutes. I would definitely go here again.
One of my favorite restaurants! Great selection with reasonable prices. Friendly staff and clean establishment. Will definitely be back soon.
My best friend and I have come here since 2015. We love the service and Raul is the best server in this restaurant. Great price and quality meat! Highly highly recommended
Gogi house is a staple of Santa Clarita where groups of friends gather to lather themselves in sesame oil and drown in sweet succulent Korean meats. I’ve been going since it opened and always go once whenever I come back to visit friends/family. The yogurt hits perfect after your dripping in meat sweats Staff is friendly and their service is great. Only downside is that it can get smokey and you will smell like meat after eating.
Very good food here! Was a unique experience as they give you the food and you cook it yourself on a grill built into the table. Would definitely recommend.
The food quality here is absolutely amazing—so flavorful and always consistent. This is hands down my all-time favorite KBBQ spot! The staff is incredibly friendly and kind, and they’re super quick to service you and always keep your cups full. I always leave happy and satisfied. Highly recommend!
Very good food here! Was a unique experience as they give you the food and you cook it yourself on a grill built into the table. Would definitely recommend.
Gogi house is a staple of Santa Clarita where groups of friends gather to lather themselves in sesame oil and drown in sweet succulent Korean meats. I’ve been going since it opened and always go once whenever I come back to visit friends/family. The yogurt hits perfect after your dripping in meat sweats Staff is friendly and their service is great. Only downside is that it can get smokey and you will smell like meat after eating.
The food quality here is absolutely amazing—so flavorful and always consistent. This is hands down my all-time favorite KBBQ spot! The staff is incredibly friendly and kind, and they’re super quick to service you and always keep your cups full. I always leave happy and satisfied. Highly recommend!
My go to Kbbq spot! Me and my golf buddies come here after a round of golf and it always hits the spot! Sometimes I cannot believe it’s an all you can eat because they have the best quality meats. Don't forget their sides! Must order are kimchi pancake 김치전, beef stew 육개장, they even have tofu soup 순두부 and hot stone bibimbap 돌솥비빔밥. Their draft beers come in chilled glasses just perfection! Their frozen yogurt makes a perfect finale too!!
Gogi House in Santa Clarita, CA, offers a delightful Korean dining experience that combines quality, flavor, and variety. Known for its all-you-can-eat Korean BBQ, the restaurant is a haven for meat lovers, particularly with their well-marinated meats that are soaked for 2-3 days to achieve perfect flavors. The menu at Gogi House features customer favorites like spicy kalbi, garlic beef, and bulgogi. The restaurant's approach to marinating meats for an extended period significantly enhances the flavors, making dishes like the steak and beef stand out with a perfect rating of 10/10. The Korean meats are also highly rated at 8/10, indicative of their quality and taste. Alongside the food, the service at Gogi House is commendable, with a rating of 8/10, ensuring a pleasant dining experience. The drinks menu, while rated slightly lower at 7/10, still offers a good range of options to complement the meal. The cost of the all-you-can-eat experience is over $30, which, considering the quality and variety of food, is well worth it according to patrons. Gogi House's focus on marinating meats and offering a diverse selection of Korean dishes in a comfortable setting makes it a must-visit for anyone seeking an authentic Korean BBQ experience in Santa Clarita. While I couldn't access specific menu details due to website access issues, the general sentiment from customers highlights the restaurant's commitment to quality and flavor, making it a worthwhile dining destination.
This is not so bad after all! Came here on a Monday night, still pretty much full, waited to be seated for about 30 minutes. We're a party of 3. The service was quick, we got all our appetizers and meats all at the same time ( Kalbi, Bulgogi, Chadol) these are good! Didn't enjoy the Pork Belly & Spicy Pork (somehow the quality of the meat is not good). Service Crews were very attentive, they were quick to change our grill and asked us every now and then if we need a refill and were quick to clean up done dishes! They have big serving portions, I'd suggest order your meats one at a time or you might not finish it all! Overall I can recommend this to a friend who craves for Korean BBQ once in a while and I sure would come back!
Gogi House in Santa Clarita, CA, offers a delightful Korean dining experience that combines quality, flavor, and variety. Known for its all-you-can-eat Korean BBQ, the restaurant is a haven for meat lovers, particularly with their well-marinated meats that are soaked for 2-3 days to achieve perfect flavors. The menu at Gogi House features customer favorites like spicy kalbi, garlic beef, and bulgogi. The restaurant's approach to marinating meats for an extended period significantly enhances the flavors, making dishes like the steak and beef stand out with a perfect rating of 10/10. The Korean meats are also highly rated at 8/10, indicative of their quality and taste. Alongside the food, the service at Gogi House is commendable, with a rating of 8/10, ensuring a pleasant dining experience. The drinks menu, while rated slightly lower at 7/10, still offers a good range of options to complement the meal. The cost of the all-you-can-eat experience is over $30, which, considering the quality and variety of food, is well worth it according to patrons. Gogi House's focus on marinating meats and offering a diverse selection of Korean dishes in a comfortable setting makes it a must-visit for anyone seeking an authentic Korean BBQ experience in Santa Clarita. While I couldn't access specific menu details due to website access issues, the general sentiment from customers highlights the restaurant's commitment to quality and flavor, making it a worthwhile dining destination.
This is not so bad after all! Came here on a Monday night, still pretty much full, waited to be seated for about 30 minutes. We're a party of 3. The service was quick, we got all our appetizers and meats all at the same time ( Kalbi, Bulgogi, Chadol) these are good! Didn't enjoy the Pork Belly & Spicy Pork (somehow the quality of the meat is not good). Service Crews were very attentive, they were quick to change our grill and asked us every now and then if we need a refill and were quick to clean up done dishes! They have big serving portions, I'd suggest order your meats one at a time or you might not finish it all! Overall I can recommend this to a friend who craves for Korean BBQ once in a while and I sure would come back!
Service is super good. The staff worked as a team. My friends and i enjoyed all the meats! Very tender, flavorful, and great portions. All the sides and appetizer were tasty. I would definitely revisit when im on that side of town! The yogurt at the end is so good.
Service is super good. The staff worked as a team. My friends and i enjoyed all the meats! Very tender, flavorful, and great portions. All the sides and appetizer were tasty. I would definitely revisit when im on that side of town! The yogurt at the end is so good.
Food is tasty, no complaints. No guarantee you get everything you order during all you can eat. Servers are constantly rushing you and can come off as rude. I ordered dumplings, they didn’t come. I asked 2 different servers for it a total of 3 times yet they were trying to kick us out over time limit issue. It really ruined the experience when it was’t my fault for being late.
If there's 4 people eating and one comes late,then that fifth person pays full meal.Its all you can eat but they'll charge you for the food that's left over.The grill we had the flame more centered on the middle of one side and kept burning the meat.
Let me start off by saying this place is just okay. The minute you walk in, you're not greeted. Also make sure you have a reservation even when the restaurant seems empty. You are then taken to your table, which for us was dirty with left over food stuck to the table and was sticky. Had someone wipe it down and it was still sticky. Also asked for a booster seat which was sticky as well. The place overall felt dirty. We left feeling dirty. The fans to eliminate the smoke from cooking were non existent. You left feeling coated in smoke and smelling of it. Showers are needed after dinner. The meat overall was at best a 2 out of 5. All of the meat had loads of fat, hoping it would have much flavor, I was let down. The sauces helped but honestly this place needs a few things to be better. Better meat, better atmosphere, better cleanings, happier workers, and better variety of food.
***Beware*** 9.75% tax on mandatory gratuity is baked into their payment system calc. Gogi's payment system adds together food, beverages, and "mandatory" gratuity (5 or more guests), then calcs current 9.75% sales tax on the total. By making the tip "mandatory" – not optional – they've made it a fee for service, and by law, you're charged tax on a tip when it's classified as fee for service. Sadly, when you pay, there's a empty tip line, so many patrons likely add an additional tip. What you SHOULD know... when a tip is mandatory (legally defined as a "service charge"), it is house revenue. The restaurant owns that money first. What happens next is determined by the restaurant's internal policy, which is often not transparent to the customer. Since it's a service charge, they can redistribute it however they see fit, including taking a substantial cut off the top for general business expenses or owner profit, aka significantly reducing monies paid to the server. UGH!
***Beware*** 9.75% tax on mandatory gratuity is baked into their payment system calc. Gogi's payment system adds together food, beverages, and "mandatory" gratuity (5 or more guests), then calcs current 9.75% sales tax on the total. By making the tip "mandatory" – not optional – they've made it a fee for service, and by law, you're charged tax on a tip when it's classified as fee for service. Sadly, when you pay, there's a empty tip line, so many patrons likely add an additional tip. What you SHOULD know... when a tip is mandatory (legally defined as a "service charge"), it is house revenue. The restaurant owns that money first. What happens next is determined by the restaurant's internal policy, which is often not transparent to the customer. Since it's a service charge, they can redistribute it however they see fit, including taking a substantial cut off the top for general business expenses or owner profit, aka significantly reducing monies paid to the server. UGH!
I recommend for you to spend your money elsewhere. They dont deserve it. Food is great, no doubt. But this place has the WORST policy/service, ever! I’ve worked in the F&B industry and I know when a customer is right or not. We’ve come here a few times and most often than not we’d always have to endure how rude some servers are. Our last visit was the last straw where we end up walking out as they sat our group of 7 into a 4 seater booth. We asked to be moved to a bigger table and if they’re not available we’d rather just split and occupy two booths - they straight up told us no, that it’s their policy to seat us in a small table since we are 1 reservation. Imagine, having a small inefficient burner to feed 7 people within 1 1/2 hour is just absurd. We went to Gen KBBQ , paid a lil extra for a premium menu and probably had one of the best KBBQ dining experience we had! Never this place again!
Had a reservation for 8pm, arrived and checked in with entire party by 805. Waited over 30 mins to be sat while walk ins were sat before us. Party of 7 squished into a tiny table because we had 1 person cancel last minute (we were supposed to be a party of 8) and we sat and waited another 25 minutes without anyone taking even taking a drink order. After sitting at the table for 25 minutes being ignored, my husband asked for a larger table, and the manager asked us to go wait up front again for a table so we left. All in all we waited OVER AN HOUR with never even having someone take a drink order. We were there to celebrate my son's 13th birthday, and ended up not being able to celebrate him. Service was absolutely horrendous, especially from their manager.
This used to be our go-to spot but the last few times have been such a hassle. I’m writing this outside the business as we showed up at 8:37 tonight to eat as they supposedly close at 9:30. Even though I’m staring at the hours on the door and it says everyday 11:00-10:00. They tell me that they can’t do all sit down service because they close in an hour. That’s fine, this is the last time I will be coming here I will find another restaurant interested in making money.
Horrible service, went today with the family and had a party of 7. They sat us in a table that sits 4 people and put a chair on the side. I asked the waiter can we get a bigger table and he said these tables are for partys of 12. Im sure there was no way a party of 12 was going to show up at 2pm in the afternoon. They didn't accommodate us and we left. I guess they rather loose the money over service.
Gogi review Absolutely the most abhorrent service I’ve ever experienced in my 48 years of dining out! We had a reservation for 10. There were 9 people from our party present however we weren’t allowed to be seated. Long story short we lost our reservation because 1 person from our party had not arrived. We asked if we could be considered a walk in when our entire party arrived and we were told no. The restaurant was 60% empty! The manager was extremely condescending and had the most unprofessional attitude I’ve ever witnessed. We will NEVER be back. Disappointing and an unbelievable lack of customer service.
We visited Gogi on 12.19.23 for my daughter’s birthday. It was a party of 4, basically 3 adults and my (5 year old) son. My 5 year old son did not eat at all. When I got my check, I could not believe I was charged $28 for my son. I requested to speak to the manager at the moment, I could see the manager was not interested about waving such ridiculous charge. I explained I wasn’t aware of their policy but the manager was on a mission for me to pay in full. In our conversation the manager stated, “I did not see if your son eat or not”. He basically called me a liar in front of my family. Very unprofessional and I will not return to this place ever again. This manager failed to be understating and lacked professionalism on approaching customers. Great place to dine but this experience was negative for me and my family and terrible for my daughter’s birthday celebration.
My wife brought me and the family for Father's here. My son is autistic so we always bring his own food since he only eats food with certain textures, he wont eat anything else. We have gone to other korean bbq restaurants and no one has ever given us an issue. Today we experienced discrimination against my son and was very upset about how they handled everything. First they told us we had to pay for him even do he wasn't eating. Wife explained that we had documents if they wanted to see proof and that he got his own food. Then they said they don't accept outside food because it's policy. Wife said if they can make an exception and they said no. Therefore we left! And we will never be back. They need to be more understanding to the different disabilities and be more accommodating. My son is 5 and felt upset we couldn't have a father's dinner.
Awful owners, disrespectful, hang up phone when call. Call us back- Reboost
Went to go out and eat with three of my friends. We were sat and served by a Caucasian man, he was very rude and not even 5 minutes into eating, came up to me and my friends saying that we couldn’t marinate the meat with soy sauce, I told him that I didn’t know that was something I could not do so I told him I was sorry and apologized he said that if he saw me do it again he’ll stop giving us meat and just walked away. Ridiculous place, never coming back save your money there is other Korean bbq spots actually worth your money.
If I could leave less than 1 star, I would. The service is horrific. They sat people at tables that came way after us. Plus we had reservations. If you are not a regular, they make sure you feel it with the lack of service. Another customer had to point us out and say we had been there way ahead of them. They were rude and dismissive. They gave us 2 hours to eat but didn't bring food to cook. The staff was arguing loudly in front of guests.
Usually no issues. Got sat down 20 min after reservation. Only to be surprised by our waitress saying we had 30 minutes to give up the table. About 10 minutes before we were supposed to leave we were told once more our time was coming to an end. You can only imagine how annoying this must have been trying to eat dinner while rushing us out, then it got better. The incompetent manager stepped and started arguing with us on the time that we had technically been seated. After years of coming here this is the last time we will be dinning here. So long Gogi House! Fire your manager you will keep losing business with his unprofessional attitude.
DO NOT GO HERE!! they charge a MANDATORY 18% SERVICE FEE ontop of your tables order, this can add up big for each person if your going with a group of people it can get very expensive, our dinner totalled over $300 for what was barely noticeable service and just okay food. you'll get the same thing at any korean bbq spot plus you won't have to essentially pay their server's wage for them since they offload that cost onto each patron. Ontop of all that, they limit you to how long you can be there to about an hour and a half before we stopped being served. Dont go here unless you want to leave both hungry and unsatisfied with the service paid for. Also Management at this resturant is terrible!
It’s a shame the food is so great and the staff is so extremely horrible. Went with a party of 12 people ON MY BIRTHDAY and were completely ignored for 20 minutes after the first round of food was brought out. Staff was able to have conversations with co-workers, change the channels on their TV, but somehow wasn’t able to serve us. The only time I’ve seen the service be actually very good is when the Owner came in herself to assist. Absolutely crazy. Friends and family of mine spend about $1-$2k/month at this place, we will no longer be coming here until staff changes are made.
Food was good but the Caucasian sever was rude. At the entrance offer discount for children, they charge me full.price.for my child. He also took forever to come back to the table. The other waiters came when I ask for help and they were polite and offer refillfor everything. Y original waiter never come back except fir the bill. Customer service for some of the employees definitely urgent need.
We just left this place, I would have rated 0 stars if I could. The place was empty, yet we waited over 10 minutes to be seated. The guy that was managing the front was not friendly at all. Once seated, we waited over 10 minutes, and left because no one came to even offer us water. Horrible customer service and their grills were disgusting, I have never seen dirtier grills. Do not recommend this place.
The service is very bad we went yesterday 11:30am the staff is rude the only thing is good is the tempura and the steak, the bolgogi taste like old meat the yogurt is sweet like vanilla ice cream. Just call is ice cream instead of yogurt lol the griller just heat 1 side and if you will put the fire a little bit high they will put down again we waited for 30-45mins to cook our bolgogi and they told us that we need to leave at 1pm lol I know there is a time limit but with that kind of griller 1.5h is not enough to eat if you guys are 4 or more people! There is a lot of korean bbq that it’s more worth it and good service and definitely NEVER COMING BACK AND I WILL NEVER CRAVE FOR THEIR FOOD LOL
The service is very bad we went yesterday 11:30am the staff is rude the only thing is good is the tempura and the steak, the bolgogi taste like old meat the yogurt is sweet like vanilla ice cream. Just call is ice cream instead of yogurt lol the griller just heat 1 side and if you will put the fire a little bit high they will put down again we waited for 30-45mins to cook our bolgogi and they told us that we need to leave at 1pm lol I know there is a time limit but with that kind of griller 1.5h is not enough to eat if you guys are 4 or more people! There is a lot of korean bbq that it’s more worth it and good service and definitely NEVER COMING BACK AND I WILL NEVER CRAVE FOR THEIR FOOD LOL
Awful service. Owner does bad business. Very disrespectful. Lots of other restaurants you can go to!
I was excited to try this spot after hearing recommendations from friends, but unfortunately, it didn’t live up to the hype. From the start, the service was painfully slow, and we were left waiting for what felt like forever. The food, especially the meats, had no flavor—something you definitely don’t expect when going for Korean BBQ. To make matters worse, we had to repeatedly ask for the usual side dishes that should come with the meal. The salad was barely a salad at all—just some lettuce with dressing, which felt like a letdown. We also ordered steak, but when we asked about it after waiting a while, we were told they were out. The issue? They hadn’t bothered to inform us ahead of time, leaving us without an option to choose something else. The price we paid was for premium meats like other places but nothing on the menu was premium meats. Between the lack of flavor and poor service, we won’t be returning. There’s a much better spot just 10 minutes away that does Korean BBQ right. And the prices are way more affordable.
Here is the story. My family and I decided to go eat here for dinner. The minute we get here we notice one of the servers chatting with another guest for quite sometime not tending to other customers. My 3 year old son spilt soup on him and I asked the first person I saw if he could get me napkins. He brought me 2 napkins which I then asked for more since it was a big mess. He said sure but then proceeded to stop and continue to talk to the same guest. I got up and asked where the napkins were cuz I would get them. He then approached me and said he didn’t like the way I handled the situation. I asked to speak to the manager and it turns out he was the manager. He proceeded to tell him if I didn’t like it we can go somewhere else. Needless to say we paid for our food we got and left. Will never come back and suggest you all do the same and not come here unless you want despicable service!
I cannot say anything about the food, because we didn’t even get to order. Rudest host threw menu at me and while we were first to arrive (party of 2), party of 5 that arrived after us was served. I was going to say maybe something about me turned the owner off, but after reading all the other reviews, it not me it’s him. I am even surprised he stayed in business this long. Not recommending at all!
Went here with my family for KBBQ a while back, and the white waiter charged us drinks per person just because my sister took a sip of my Coke. He even said, “You all sipped from one cup, so that’s four drinks.” And for somebody that was spying on us, the service was terrible -- he only ever came back for the bill. If you want to enjoy your meal without getting nickel-and-dimed for sharing, go anywhere else. If you want a power tripping loser to serve you, this is the place.
Awful service. Owner does bad business. Very disrespectful. Lots of other restaurants you can go to!
Went here with my family for KBBQ a while back, and the white waiter charged us drinks per person just because my sister took a sip of my Coke. He even said, “You all sipped from one cup, so that’s four drinks.” And for somebody that was spying on us, the service was terrible -- he only ever came back for the bill. If you want to enjoy your meal without getting nickel-and-dimed for sharing, go anywhere else. If you want a power tripping loser to serve you, this is the place.
I was excited to try this spot after hearing recommendations from friends, but unfortunately, it didn’t live up to the hype. From the start, the service was painfully slow, and we were left waiting for what felt like forever. The food, especially the meats, had no flavor—something you definitely don’t expect when going for Korean BBQ. To make matters worse, we had to repeatedly ask for the usual side dishes that should come with the meal. The salad was barely a salad at all—just some lettuce with dressing, which felt like a letdown. We also ordered steak, but when we asked about it after waiting a while, we were told they were out. The issue? They hadn’t bothered to inform us ahead of time, leaving us without an option to choose something else. The price we paid was for premium meats like other places but nothing on the menu was premium meats. Between the lack of flavor and poor service, we won’t be returning. There’s a much better spot just 10 minutes away that does Korean BBQ right. And the prices are way more affordable.
It’s a shame the food is so great and the staff is so extremely horrible. Went with a party of 12 people ON MY BIRTHDAY and were completely ignored for 20 minutes after the first round of food was brought out. Staff was able to have conversations with co-workers, change the channels on their TV, but somehow wasn’t able to serve us. The only time I’ve seen the service be actually very good is when the Owner came in herself to assist. Absolutely crazy. Friends and family of mine spend about $1-$2k/month at this place, we will no longer be coming here until staff changes are made.
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26524 Bouquet Canyon Rd, Santa Clarita, CA 91350
Saugus, CA 91350
Highlights
Dienstleistungen
Speisemöglichkeiten
Restaurant-Infos
Ausstattung
Die Nachbarschaft
Standort
📍 Die Nachbarschaft erkunden
Spiele
🎮 Sammle Punkte beim Entdecken!
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Sammle Punkte bei Gogi House!
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🏆 Belohnungen von Gogi House
10% Rabatt
Bei Gogi House
Gratis Vorspeise
Bei deinem nächsten Besuch
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Premium-Erlebnis
um Belohnungen einzulösen und Punkte zu sammeln
📋 Wie funktionieren die Belohnungen?
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Alle 100 Scorepunkte = 1 Belohnungspunkt
Sammle Punkte
Worker erhalten 2x Punkte pro Spiel
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Rabatte, Gratis-Essen und VIP-Erlebnisse
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