This Whataburger has better service and more cheerful employees than others I visit. Food was good as usual. Standard Whataburger ambience inside. This one was clean, the music was low as I like …

Some of the best customer service in a fast food restaurant. Highly recommended if you're in the area.

Some of the best customer service in a fast food restaurant. Highly recommended if you're in the area.

Decent burgers for really fast food. They didn’t put ketchup on the burgers which I thought was strange.

Keith Dilliplane

It was our first time there, the food was good, reminds of The Habit here in CA. It was even worth the wait(24 minutes), only because of lack of staff unfortunately, but that was okay!

We used to love visiting Whataburger till it was taken over by large corporations. Food quality started to vanish and prices start getting higher. We used to visit Whataburger at least twice to 3 t…

Still slick floors in the dining room. This time the tables were dirty too. Makes me wonder what the kitchen looks like. Lawsuit paradise.

The last 2 times I have been here the food was disgusting. I ordered a burger and fries both times. Each time my burger was cold and stale. The bun and meat taste like they have been sitting out on…

Patty Lucio

I ordered a bacon, egg and cheese meal thru the drive thru. I get to the window and am being handed something that I didn't order. The cashier takes my order again and asks me to move to the third window. After about 8 minutes she walks out and again tries handing me something I didn't order. Then a third person walks out and asks me for my order again. My order was brought out but the hash browns were old and hard. Definitely will not be ordering there again.

Eric Parker

Well this is my go to spot.. however this last stop wasn't particularly a good time... Ordered through the drive thru. And when I got to my friends house it was not what I expected... My soda was terrible flat and no flavor. And the fries tasted like they had been sitting for at least an hour.. and my extra bacon was well let's say suspect... You guys are still my go to.. just do better...

I don't think I would recommend this location. It's a funny thing for me. This restaurant chain was my go to or die hard faithful eatery. My late night snack run by myself to enjoy without anyone wa…

Twees Is Mezz

This location makes McDonald’s look like a 5 star restaurant I got a meal in under 5 minutes with a line at McDonald’s. It took longer me waiting till it was a wast of time at whataburger than it was to find another restaurant like McDonald’s order pay and get my food. Whataburger has good food but this location is buns respectfully.

David Bonney

Drive thru people are always pleasant to deal with. The presentation of the food flat out is embarrassing. This will be my last time at this location. I live in schertz, too many other choices. My hashbrowns were smashed and broken into pieces, burger half wrapped, coke lid not on correctly. I can deal with the wrapper and coke lid as oversight. Poor quality of my food no way. What's sad is only needed someone at the store to look and care.

Michael Davis

Seriously whataburger? This is how far you have dropped. I ordered chicken strips, not chicken nuggets. The size of these "strips" is seriously a joke as can be evidenced by the attached photo. Your "strip" isn't even as big as the dip package. Step up your game or lose me as a customer.

Shellie Gregg

Customer service used to be so much better, but they seemed to have gone down dramatically in the last several years. Food is still good, but takes more than a while if they have too many people at the same time. The place could be cleaner. The staff is all pretty young, which is not a bad thing, but they don't seem to be trained efficiently on customer service. This one time we went all the fries were burnt 😕

Disgusting not one but two hairs in our chicken sandwich and chicken wrap. Did not read the directions of no mustard no lettuce. Just ate there would never go again disgusting my family is sick.

Disgusting not one but two hairs in our chicken sandwich and chicken wrap. Did not read the directions of no mustard no lettuce. Just ate there would never go again disgusting my family is si…

Me and my wife sat in the right lane for 35 mins, while 8 other cars in the left lane got there food and left. we only ordered two things. Do better whataburger not just for us but for Texas.

Me and my wife sat in the right lane for 35 mins, while 8 other cars in the left lane got there food and left. we only ordered two things. Do better whataburger not just for us but for Texas.

Keyona was not managing her crew at one point there were 5 standing at the register talking and waving to a girl that walked in the burgers were horrible brown lettuce soggy buns and cold fries too…

Night shift sucks! Doesn't get nothing right. Gave me an old large meat on a jr burger, because of laziness to cook a small meat. Top bun was covered in mustard. Needs better management oversight.

Whataburger in general is slow, this whataburger is the slowest of them all. It's is completely normal to wait 30+ minutes to get your food with the dining room basically empty. You can also almost…

All the reviews are 100% correct on the fact this place is beyond slow. Apple and Google maps should remove this location from any and all "fast food" searches. Even in non peak hours you will wait…

Always takes forever! 30+ minutes in line at 10pm on a Sunday!! Really? No ketchup either? What a waste of money and time!

Cristina Golden

the food is consistently bad here. i tried on different occasions just to be sure that i don’t judge based on a bad day but it has been years since i received a hot meal from this location. everything comes out warm or cold. fries stale. onion rings soggy. i didn’t think this was even possible but my dr. pepper was even bad! like it had been sitting there. it was watered down, flat and my cup wasn’t even full. i will not be back and i really want everybody else to stop going too so they can shut the whole place down because clearly no one in there cares and hasn’t cared for at least 3 years now. please spend your money elsewhere! the pat booker location isn’t that far from here, your money is better spent there.

Lydia Tenorio

Horrible! Got our food and drove home only to be missing a sandwich. Called and said they would redo order...however, got there and received missing sandwich...offered to large the order and offered a shake or brownie...asked about compensating for hardship to drive back to pick up order and that was all they could offer...Good Customer Service should have either given the entire order or sandwich free! Come on...after looking at other reviews...looks like they miss out on orders often. This was our dinner and it surely shotchanged our time and took the enjoyment of looking forward to a Whataburger meal...you can do better with customer satisfaction!

Jimbo

I got off work too late to cook so I was tired and decided to bring home some fast food. I went thru drive thru. They were clear and knowledgeable and read my order back to me. However at the windows the food came out in a decent amount of time but the fries had been sitting under the heat lamp. It was around 6 or 7 pm so I didn't trip. Admittedly, I didnt check the food before I drove off. When I made it home my apple pie and and an order of French fries were missing. I called the store asked for a manager and gave the my ticket number and told them what was missing from my drive thru order and asked if they could refund my card for those two items. The manager told me that she couldn't break that out and would have to refund the whole ticket. She told me that I would have to come back up there so that she could give me those items. I was very agitated to have to spend my time and fuel to do something again that wasn't done properly the first time. So for the sake of my time and fuel I let them keep my fries and pie. I charged it to the game as we Gen Xers like to say. At the end of the day the manager was not a leader she came across to me to be flustered and out of her depth. She seem relieved that I was willing to get off the phone. I can't get away with that at my job and that is the hard earned money that I used to pay for items that I never received and that is Un-American.

johndoe

Ordered online with my gift card during break and came to this location. As soon as I pull up to drive thru line, they tell me system is down at window and canceled my order. We'll now I'm late going back to work cause they told me to try to reorder and system kept on failing. Wasted gas and possibly a write up. Thanks you for the inconvenience

Alfredo Mendoza

I got the chicken salad and it was good. Up until I found a piece of plastic in my food😔

Aiser Negrete

Sandwhich was cold as I opened it to eat on my way out the to go area. Employee seems to rush away before finishing my question if we had both spicy ketchup and regular ketchup. She heard cause after being like 4 far away from us she said yes , and there was only 1 spicy ketchup for 2 meals. They need to slow down, not pre spicy cook chicken Sandwhiches , and maybe try not to do a chick fil a style drive thru with inexperience employees .

Iris Pakebusch

I’m honestly disappointed and frustrated with our recent visit to Whataburger. First, the staff gave our order to another customer. That should’ve been the first red flag. When we finally did get our food, they forgot to include the fries — which were specifically for my daughter. She’s the whole reason we go to Whataburger in the first place, because she loves the fries. So we went back to ask for the missing fries, and when we got them… they were a complete joke. Burnt, stale, and clearly sitting out for hours. I’ve attached a photo so you can see what they thought was acceptable to serve. Honestly, it looked like the bottom of the fry bin scraped together at the end of the night. I expect better. This experience was unacceptable and really ruined the night for us. If this is how service and food quality are now, we won’t be coming back.

Shwex Aldwin

I ordered an order through the drive through on the whataburger app for work and they tell me I have to come inside for that. I can’t leave my vehicle, THATS WHY I ORDERED IT THROUGH THE DRIVE THRU. BUT YOUR ASSOCIATE WANTS TO LIE AND SAY I HAVE TO COME IN BECAUSE OF WHAT TIME IT IS??? QUIT LIEING AND DO YOUR JOB OR CHANGE YOUR APP. INCIDENT #2 Complete wrong order, sloppily made food that was ice cold, wrong sandwiches, wrong drinks, fries inedible.

Olivia

You know I used to enjoy your food when I was a young girl back in the 80’s but now your food is TRASH! Disgusting to say the least! Thank God that In n Out us now in Texas! The lettuce is far from being fresh and the bun was moist from the lettuce and drenched in sauce! I also didn’t appreciate getting the end slice of the tomato. What a pitiful little slice of tomato.

sunshine30ca72

The girl at the counter was great! The food was not. They really just threw everything in the burger. Cheese not melted, all of the pickles stacked in the middle, 3 or 4 onions, and barely any lettuce. Way too much mustard. People do not spend their hard-earned money to get carelessly thrown together food. 😒 2nd visit, why can this location nit serve hit complete food!?! This food cost too much to be half-a**ed! Cheese not melted AGAIN, I got 3/4 of a burger, that looks partially eaten. Not going back here for Sure! I'm kind of scared to eat the burger! Did someone else already start on it?