DQ Grill & Chill

Tracy Krueger

Every DQ is different. The GBC location has the worst service with the most apathetic attitudes toward customers. Seven Points location makes you feel like family every time. This review if specifically for the GBC location.

Jennifer Pena

We had to wait for a while for our food. That's a good thing but it was way over cooked and chicken tenders were very dry. Definitely won't order from here again

Michael O'Banion

Service could have been better, lady taking order in drive through was not very friendly. Food cost way too much for little to nothing. For example The Taco salad had more taco than the entire rest of the food in it. Literally like one scoop of meat, 2-3 bites of lettuce, a small pinch of cheese. The burger was so cold the cheese wasn't even melted.

Sara Grubbs

Three or four different times I have gotten hamburgers there at dairy Queen in seven points and they have been soggy greasy and not even edible I do not suggest this place to eat they have horrible hamburgers because they're wet when you get them home if I lived closer I would have taken them back I don't pay for soggy hamburgers I will not be going back to eat there again

Johnny

Service is dreadfully slow as Im sure they're understaffed. Unfortunately its been that way for the last two years. Drive thru window is more or less a payment window at which point your directed to drive around and someone walks it out to you. Basically a Sonic with no car hops yet slower. Food is what one would expect for your typical fast food resturant.

Jake Dunn

Just ordered a medium hot fudge Sunday.. cup was not even half full of Ice cream with very little fudge like not even all the way around the top total rip off and shitty service to top it off... use to be good food here after Danny died it has went to trash too I see

Autumn Graham

I tried to call, but no answer. I ordered a Large REESES Blizzard online. It asks if you want to change the soft serve flavor. That means vanilla or chocolate ice cream. I did NOT select to remove the Reese’s from my large blizzard that I paid $6.49 for. If I wanted plain chocolate ice cream, I could’ve gotten a gallon of bluebell for just $2 more 😂 I knew I should’ve just stopped at DG.

Amy McCool

We ordered a large drink and 2 small cones in the drive through. We didnt get one napkin with those cones. I shouldn't have to ask for napkins with ice cream in the summer. Its lazy and poor service.

Juan Sanchez

They put a quarter strawberry and a nickel size of pineapple on our banana split and the same for our Blizzard. When I asked the employee if they could make it right they hesitated and said okay but left it sitting on the counter while they lolled around and took care of other guests ignoring my plea. The tall woman seemed to be irritated. This is the worst dairy queen I've been to and maybe they just want to downsize their business. Feel sorry for the owner unless he/she is the one doing the hiring.

Cody Walls

Seven Points & Kemp (Kemp not open until 11 due to a lack of keeping employees) both are owned by the same owner and both stores either need to be sold to a new owner or closed down the service has become more than a joke most employees are rude food is never correct even with the simplest of orders. Both stores food is very disgusting the lettuce is always old, the cheese looks nasty, the burgers are either overcooked and dry or to oily with the buns wet and dripping to much oil to even to eat without getting sick. None of the employees wear hair nets or gloves you never see them wash their hands the only saving grace is due to the managers but all the employees need to be re-trained and reminded customers need to be pulled around so the next customer can get their food before it sits under the heat lamp to long and almost causes a fire. Renovating the kitchen has made no difference in either getting food faster or having better tasting food the only thing left is to retrain the employees or sell the locations. If I could give zero stars I would but to leave a review I have to give one or else I wouldn’t.

T Callaway

Went through the drive thru last night about 4:45 and ordered 3 combo meals. Waited over 25 minutes for food. My son finally went inside and the food was just sitting there in a bag. Once we arrived home we realized the order was wrong. What a joke. A few months ago the owner told everyone that remodeling the kitchen would solve their problem. It didn't. They need a manager on duty all shifts who can manage the employees that could care less about customer service or food quality. We have given this place multiple opportunities and are done wasting our money.