Rachel Hernandez

Of all the fast food places, I usually prefer Jack, but some are definitely better, and this is DEFINITELY one of the best. There were 5 or 6 cars ahead of me in the drive thru, so I expected to be there a while. I was pleasantly surprised to be back en route in less than 12 minutes. Staff was very friendly, speaker was audible, screen clearly showed the correct order, food was neatly packed and correct, sauces and napkins were proffered and straws requested. And the sodas ACTUALLY tasted like soda, not some watered down flat punch. Best fast food experience in a while, we'll be back, Jack!

Clauds2188 (LASweetHeart)

Thank you for your kindness and need of water. God bless you with Holy Spirit. 🌹🩷

TERA FIRE

Great service and decent atmosphere Gets crowded sometimes and the occasional homeless, but its still pretty good. Update: accepts EBT, drive thru, recommend the drive thru, cause the scumbags are plenty now over in this area.

Thomas Lau

Ordered pickup using the app in order to take advantage of a digital promotion. Order was ready and accurate. The Bonus Jack I ordered was just a bit small.

Jose Roberto Aguilar Ceron

I stopped by Jack in the Box in Box Valley on March 03, I ordered the $16 family pack, the food was served promptly and warm, yet service wasn't that great . Unfortunately, the server was having a bad day because of her voice tone and demeanor, yet I would still recommend this Jack, after all, just because one bad apple she won't ruin a good meal. Also, please bring back the beverage dispenser instead of customers asking for refills.

Laura L. Franks

Not my favorite jack n box, it's a bit out dated and run down a tad bit and it's likely the area! But the employees were excellent and front counter guy taking the order actually brought me our food to our table. This was last night Feb. 1, 2024 about 7 or 8 pm so give that guy a raise for going beyond what's required of employees to doing an even better job than necessary. RESTROOM: they have 2 restrooms working but employees don't buzz you in, they come añd unlock it for ya!

R A

Been coming here for years and have never encountered a rude employee like this morning. The girl with the ugly blue bangs needs some training when it comes to customer service. First off she started being rude when I asked her about a certain meal during the drive thru order like if they deduct money of her check for how long she takes per customer. Then when I get to the window she was really trying to go back and forth with me at 7am whether what was on the screen was right or not. I asked for the manager on duty because she literally wouldn’t stop and first thing she does is scream managers name, and says “she wants to talk to you” loudly! Do yourself a favor Jack-in-the-Box and never put this girl as a cashier or the drive-through window. Nobody needs her snobby attitude, especially at 7 AM. The face you put in front of customers is representing the rest of you and she’s not doing a good job at it.

Mary Lopez

My Double Jack was not only cold but this was also on my burger. I called the restaurant and the person that answered wants me to go back and take the food as if I don't have to go to work. I had previously given a positive review when the other manager was there. Lately, they mess up the orders very often and then they expect to go back as if you have time and gas to waste. It's 923 am and I get off at 6 45 and this is how she wanta me to take my burger back. I already had a bad breakfast and unable to eat it.

Tay

**DOUBLE CHECK YOUR JIBBI MUNCHIE MEALS** So I ordered 2 of the munchie meals, of course for the Jibbi mystery packs. Friend went to pick them up because we're at work to my surprise I get a phone call that they didn't include the little Jibbi. So I made him go back inside to find out why. While I was on the phone, Girl tells him "you actually want the toy" Why else would I be ordering the SPECIFIC munchie box that includes the Jibbi. Good to know apparently this jack on the box doesn't include Jibbis with the special orders. Employees stealing them?

LJ V

Came to drive thru for my breakfast this morning at 345am. Order the $26 loaded breakfast combo. Got to work and found an ultimate breakfast sandwich and a cold hashbrown . This is not good. That sandwich was soggy and not god at all. Hashbrown was nasty cold. So if I ever go back to this one I'll check my food in the drive thru.