Love this place! We always get amazing pizza and chargrilled wings here. They use high quality cheese, so none of that "oily" pizza you get at other places. They have some of the best tasting thin-crust pizza in new york. The crowd here is always friendly to people who arent regulars so dont be shy. There is a decently stocked bar for any alcoholic beverages you might want with you pizza along with several beers on tap. For entertainment they have a couple of televisions, darts, pool table, and jukebox.

I don’t know why everyone’s complaining. I love the food from here. Sometimes I wait longer than 45 minutes for my order to arrive but unless you’re working there, or in customer service in general, you don’t know what’s going on behind the scenes. Don’t just assume they’re out to get you cause trust me, no one cares except for you. PS: I’ve never dealt with a rude employee from there, but what I will say is that from working in customer service myself, I tend to talk to people like they talk to me. So before you play victim and moan about how rude they were, consider two things... how did you approach them with your issue in the first place? And is what you’re complaining about something that’s completely out of their control? Chances are you were already frustrated, projected those frustrations onto an innocent employee, and then were appalled and offended when you were met with the same rudeness you started with.

Ignore these 1 star idiots. Every food establishment messes up once in awhile and thats the only time people leave reviews. I have been ordering chubbys for over 15 years. great pizza, thin crust with lots of cheese. they make their own wing sauces so make sure if you want buffelo style wings you tell them hot sauce and butter. they make make amazing food, ive never had an issue. friendly people. theres a bar inhouse with cheap beer. if you want to break off from chain places give them a try. suck it syracuse.

Uncle Chubby’s has been a staple in Syracuse for nearly 30 years. My go to is the BBQ wings. Only a couple paces left in Syracuse with quality wings and a delish sauce. And Uncle Chubby’s is one. I do like to switch it up and char-grill The wings from time to time. The staff is friendly and the shop is locally owned. This place rocks!!

I've always had a good experience at uncle chubby my favorite is garlic brochure pizza with red hot butter wings extra crispy absolutely the best. They also have the best fish sandwiches..I would recommend them to anyone give them a try....I've been going there for years...

Fun place to hang out with friends and grab a bite. So much more than a pizza shop, it's a bar with jukebox, pool table, and darts, also a convenience store. Fun and friendly staff, and if I don't feel like going out, I can order in and get a sub or cheese steak sandwich, salad and fries. The drivers are very friendly also.

We order from here all the time and we order all different things from there garlic broccoli pizza to there fish sandwiches and subs and it has all been amazing! !my kids love all there sweets there favorite is the deep fried oreos.we've been ordering from here for years and will continue to order for many more....

I usually wait until I have had a couple of experiences at a establishment before writing a review and case in point as with "UNCLE CHUBBY's" . I have been stuck on their Pizza and Wings for MONTHS and when the craving hits, IT's "UNCLE CHUBBY's" I hit, to satisfy it. I have always been a wing on the bone eater and had thought Boneless wings could never make the cut, after one of the delivery drivers told me to try it just once, I did. WOW!!! The Boneless wings not only make the grade, they WOWED me. They do Boneless Wings Fantastic and in a way that doesn't seem like some cheap fast food. The Pie (Pizza For non-New York City folk) brings a taste of home like the shops in Brooklyn with a folded slice to make you hum Mmmmmmmmmm as you take that first bite. The sauce on the Pie and the sauces available for the wings are a cornucopia of tastes for everyone's flavor need, Heat or Sweet with everything in between. Their Blue-Cheese dressing for the wings is made in shop and I tell Ya, they should bottle that stuff up to buy in the grocery stores. I read some of the negative reviews on here and wondered if they had the right place as I have NOT (Lucky for me) had a bad experience once. I would give them MORE than 5 (Five) Stars if it was possible. Especially if they put some tables out front (Picnic Tables) because it's hard to wait till you get home to start eating their fantastic food cravers selections.

Love there food and pretty friendly! They have the most original mild wing sauce and it is out of this world. It is also especially good if you dip the fries in it.

Don't judge the book by the cover. The building has seen better days but the food is the best in town - that's just how it is sometimes. The boneless wings are unbelievable and the halfsheet pizzas are amazing. I've been ordering for over a year now and i choose no one else. Yeah the delivery is ALWAYS an hour, but if you want good eats then wait a few minutes longer. They dont rush for a reason. Pay no attention to those who just complain, no business is perfect. Order ONE TIME then make your own opinion - that's the only way. Enjoy!

We order here often. It takes a while for orders sometimes. However, its worth the wait the food is delicious and the owner is a really awesome guy. My favorite is the chicken parm and the subs. I had an issue with my order last time and talked to the owner. He was extremely apologetic and made things right. Check them out you won't be disappointed!

Great neighborhood dive bar and pizza spot. Menu offers so much more than just pizza too, however their specialty pizzas are creative and excellent if you're into being adventurous. Their hot wing sauce is probably my favorite in town but they actually have a ton of good flavors. Love how they use garlic bread as their hot sandwich roll. The "hot mix" is my favorite. Try a box of their infamous dougles for dessert! The bar has a great beer selection and everything is very reasonably priced. They also have a fun Cornhole league in the summer.

Good people good times love there red hot & butter chicken wings. Pizzas good too.. cold drinks at the bar... I really don't get the reviews always had a good experience here at uncle chubbys in Cicero.. maybe most are confusing with the other Uncle chubby's.. owners are good people too...

They had the best pizza I have ever tasted. The crust was perfect and the ratio of sauce and toppings was spot on. This was the first time I'd ever been to uncle hubby's and I will definitely go again.

I'm glad I ignored the low ratings and tried it out myself. Ordered a pick up after work, my order was done on time, the gentleman that took my order on the phone was very polite..very nice. The two gentleman at the counter were very polite, very friendly, and my order was exactly what I asked for. Very nice experience over all, and will be ordering from them again.

Get the pain wins or the side of love cuz.It's so good

Low-key, laid back atmosphere. Very nice gentleman working behind the bar, and it feels like a true, old-school sports bar. The char-grilled wings were amazing, crispy, and big. Nice place to hang out with a few friends after a pickup softball game. Seriously good wings.

Colin McConnell

Soooo happy this reopened. They didn't mess with anything, so the pizza is on point! Love the chicken bacon ranch, has a light smoked flavor in it, so good. Get the Doogles!!!! Bar is overly fair priced and everyone is inviting. Best Pizza in the area for sure!

SEDE

Idk what the wolf street spot is like, but can assure you the Clay location is/has been on point every time. I love their pizza. From being a kid, riding up the street on my bike to get slices, and now, getting pizza and wings for my family. Plus, and a personal plus, they have the good kind of blue cheese. iykyk.

Matt Schwenn

Best chicken wings in town especially the Val's breaded wings

Thomas Hayduk

Food is excellent. If you like wings try the Val's Originals!A Local Classic Reborn — Better Than Ever! I’ve been coming to Uncle Chubby’s for years, and I’m thrilled to see it reopened under the care of Val’s daughter, Tommi. The heart and soul of this place—the Original Val's Wings—are still the star of the show. Don’t be fooled by their appearance; the wings may look dry on the outside, but bite in and you’ll find they’re incredibly juicy inside and perfectly crispy on the outside. These are my absolute favorite wings—full of flavor and fried to perfection. Make sure you pair them with Uncle Chubby’s signature hot sauce and the garlic butter dipping sauce—a nostalgic combo that’s still just as addictive as ever. Their pizza is also outstanding—crispy crust, flavorful sauce, and generous toppings. Whether you're a longtime fan or a first-time visitor, you won’t be disappointed. So glad to see this local gem making a strong comeback. Wishing continued success to the next generation keeping this family tradition alive. Keep growing and thriving!

Mikaela Pluff

Im so happy they are back open! 😭❤️ Scrapped all dinner plans and instantly drove all the way from Parish to Liverpool just for the Vals boneless wings 😋 always the best.

Kelsey McBarron

We ordered pizza and wings and I have to say they were tasty. The wings were so good. Quick service for pickup. Super happy they’re back open for business!

Jamie Elliott

The best pizza in Syracuse, hands down, and I've tried several. A website dedicated specifically to pizza in Syracuse claims Anthony's has the best pizza. I'd say it's good, for eating out anyway, but for a late night snack or to satisfy those next-day cravings, I think Uncle Chubby's is it. It's something they do with their crust. It feels light but still satisfying. They make great sauce, and they're prices are reasonable.

Echo Duva-Sprague

We go here often to pick up pizza and wings - they have a ton of different options and flavors as well as char-grilled wings and we enjoy it every time. They always have coupons to use for the pizza and wings too, so bonus!! We have also ordered lots of other food from their extensive menu and enjoyed that as well. I like the employees- they are always friendly to me.

Iris Berger

All of these people are complaining about how awful and horrible the food and employees are, when I've never had an issue with either. The food is incredibly satisfying and the employees are incredibly kind. There was a time where I didn't have the money for everything I wanted to order on hand, so after I said to take off one of the slices I was ordering, the cashier decided, out of the kindness of her heart, to let me have the second slice for free, almost all employees there that I have dealt with are kind and it's about a 10-15 minute walk from my house so it's a great place to go whenever I'm feeling hungry for some pizza, I love their pizza, and they also sell some snacks as well, which is great for killing two birds with one stone, as they may be mostly value brand snacks, but they're still good.

As one of the best pizza shops on the north side of Syracuse . Stand out Menu items are .. Chicken Wings/Breaded Salads And for dessert the cookies by the register... Don't forget to download their app meal deals all the time

Pizza is mostly pretty good, wings are a bit small but decent, but where they really go all in is garlic knots. I’m not one to leave reviews but uncle chubbys has the best garlic knots I’ve ever had hands down!

Food is good. Open late. I was never a huge fan of the location on wolf street, but the Cicero and brewerton locations are a hell of a lot better. The hot and suicide sauces have great flavor, not all spice.

The food is pretty good. But there are a lot of pizza places that are local to Syracuse that are good. Uncle Chubby's is convenient to were I live which is why I go there. If I lived somewhere else I would not go out of my way to go to Uncle Chubby's. The service is ok, the food is better then the service.

Always delicious and hot food. Today I got the Garlic Parm Wings, so tasty! We order from here at least once a week or once every other week! I recommend them to anyone and everyone. They have always been on time with their deliveries when we order. Thank you for everything! :)

Some of the best char-grilled wings in town. Good subs at a low price. Pizza isn't as good as Pavone's or Paladino's, but it's OK.

I gave it this rating because my taco salad was just ground beef w/o any seasonings, no kind of taco chips on the bottom, just alot of lettuce, tomatoes & onions. Also the loaded fries were real salty. Hopefully they can correct these mistakes.

The food arrived on time, but the driver wasn't friendly. He seemed to take an extra long time walking the few feet from his car to me---perhaps he expected me to meet him halfway---and didn't respond to my friendly greeting. When I handled him a tip (I always, always tip) he took it wordlessly and started counting the bills. Talk about class! Delivery drivers sometimes forget that tips are a GRATUITY...be gracious and thankful. Restaurants need to remember that delivery drivers are their representatives...and this one reflected poorly. If my business (and tips) are not appreciated or acknowledged, then I need to find another place to do business. And I will.

Delivery takes longer than estimated. Biggest frustration: Often put on hold immediately after they answer the phone! Driver's are very friendly. Food arrives warm. Try the 'Doogles' (cinnamon dough bites), they're delicious. Picking up food requires some standing around waiting. There's a bar w/ TV's and a pool table inside along with a mini mart. Picnic Tables out front. Edit (7/18/18): Found a dead fly attached to a green pepper in my daughter's salad last night. I called and they apologized and offered a credit on my next order. Good customer service, but my family's a little grossed out.

The food wasn't great, but the bartender was awesome.

Jim Snodgrass

Local takeout pizza and more place. No seating. Park on street or have delivered. Very good slices, crust was this they way we like it, pepperoni not too greasy , overall very good pizza. Staff was friendly and prompt service. Gave us a box for 1 slice takeout. Looks clean inside. I would eat here again

Pizza's good but the wings have been bone dry the last two times we ordered here. Won't waste the money again.

The seafood platter came with 3 shrimp and 2 scallops. (Overpriced for what i got) They were over done..also seems like they need to change the oil. The mild wings were super hot and the sauce was just gross. No plasticware or napkins. We were staying in a hotel and had to use toilet paper. Just an FYI...T.P. sticks to wing sauce. If they have good food, I wouldn't know.

Ordered a large pizza it arrived hot but the pizza was burnt

This place can be very good and very bad! The bad is cold food,lousy salad and long delivery time. The good can be good pizza, great salad and quick delivery. Their on line ordering is awesome but it's Russian Roulette if you get a poor meal or a really good one.

Courtney Desimone

Ordered delivery. They forgot our drink (which could honestly be the fault of our GrubHub driver) but more importantly we ordered 2 corn dogs that were so incredibly burnt I cannot believe that someone thought they were okay to send out. The rest of the food (sub, pizza, wings) was okay. Maybe steer clear of the dogs.

Steve Krosnicki

Great pizza but the last 3 times the wings have been dry. This last time there was zero sauce in the container. Looks like they sat under a warmer all day before getting tossed in the container. Won't waste the money ordering here again.

Pat Gaylord

i’ve been here multiple times. yes, the food is pretty good, that’s the only reason they get a second star. other than that the people there are unpleasant towards others. the woman at the counter asked us if we were almost done (we were looking at drinks) and then when i looked over she gave the very rude “um hello idiot” quick moment (not sure what to call it, but if you saw you would know what i mean). then we ordered and got told we must wait outside and that our food would take FIVE minutes since we only ordered one thing. we ordered our food at 6 expecting it by 6:05, yet it didn’t come out until 6:50. in the past as well the same woman hasn’t been nice to any of my friends/ family or i. every time she’s seemed to be in a bad mood and i let her go, but at this point it’s every time i go there. so no more excuses.

Jennifer Swete

Food was cold... minus the warn celery. I can't tell if the toppings were so scarce or if there was nothing in the middle or perhaps there was barely any toppings. The delivery time was fair, about 30 to 45 minutes on a Thursday.. but the wings were barely sauced on top of the poor quality pizza... I would have rather spent my 50 dollars somewhere that would give me a bad pizza and awesome wings...

Simply disgusting wings were saggy despite me confirming with them to make sure it won't be. The pizza however, if it were frozen it would taste better.

Ordered from uncle chubby at 6:10... Food didn't show up until 8:11 and it was ice cold. Called at 7:30 and we were told the food was on its way by a very rude employee..... Don't bother ordering from them their service is awful sand absolutely not worth it!

What a dump! The garlic pizza that I purchased wasn't in the oven long enough and it tasted horrible. The crust didn't have time to brown and the garlic was raw. Also, what's up with the small pieces of hard material in the cheese? I thought I had cracked a tooth.

Ordered pizza wings and soda specia, 24.95 on website.. guy on the phone says 29 and change. Admitted the price on website was 24.95 but refuse to honor it, basically played telephone tough guy with me. Looks like it's paladinos for me from now on.

I was extremely disappointed with the delivery tonight... ordered a blt sub with extra mayo... there was no mayo on it Ordered a breakfast pizza with no peppers and onions... full of onions Ordered MILD chicken wings... the ones that showed up are so hot that neither me or my 3 kids could eat them Called asked if they could rectify the wings ... they stated they KNOW the wings were mild... Unbelievable rude service from start ( they really rush you when you place an order and that’s probably why orders are screwed up ) to finish with no offer of rectifying to keep their customers

As a first time customer, I ordered after hearing a friend say you make a good pie (pizza). I ordered a specialty pizza for pick up so I could meet the staff. Upon my arrival, the manager and a coworker were present but I was ignored for close to 10 minutes as the manager was making a deal with a man who was hustling clothing with special prints and embroidery. When they finished, the manager gave me his attention, and he tells me they will have it done, just give them a few minutes. I asked how far they were in the process...they hadn't started it, yet, but they have the ticket. I wondered what was going to be done for me as a customer...nothing. I demanded my money back, for which he reluctantly did. DO NEW CUSTOMERS TAKE A CHANCE AFTER READING SUCH BAD REVIEWS...RETURNING CUSTOMERS IS WHAT KEEPS A BUSINESS ALIVE. NEW CUSTOMERS MAKE IT GROW.

Tried calling store back no answer we waited 1 hour 45 minutes everything was cold and the wings were tough, the mild wings tasted like spaghetti sauce not mild at all. The only thing that was right was cold pepsi.. Very disappointed I hope they answer back and give me a store credit. The delivery man was very pleasant

Ordered large pepperoni pie with extra sauce, 10 mild and 10 teriyaki. Aside from them NOT adding extra sauce (which i was charged for), the pizza was surprisingly TASTELESS. Also, the 10 mild wings were extra hot. Now i got stomach problems. The 10 teriyaki were soaked in a sugar water that had a vague flavor of teriyaki. I will never order here again. I advise you dont waste your money here. LOOK ELSEWHERE FOR PIZZA AT ALL COSTS!

Disgusting. The burger was a hockey puck and chicken sandwich was hard as a rock both over cooked. I called and asked to speak to a manager who was likely 18y.o with ZERO customer service skills. Don't waste your time.

My wife an I ordered a large pizza with 3 toppings split between both sides. Pizza took 75 minutes to get here. Nine minutes later my wife and relize its all dough and there is literally NO sauce on it. I call them back where they say they are going to rush out a new one.....60 minutes later....while standing with the delivery guy i check the new pizza....no sauce again. Your delivery driver then tries to make excuses saying i should've asked for more sauce. Then he backtracks and then says the cook should no to put more sauce on. He then tries saying it all got absored in the cheese....he flip flopped more than john kerry. I will never order from here again.

forgot part of the order and took another 30 minutes to deliver. Excuse was they were very busy. They are in a business that can get crazy, be prepared or close the doors. Delivery drivers look dirty and it doesn't matter to them when we get our food. Order a day ahead and pray they still get there on time .

Horrible pizza adequate. I order a sheet pizza with pepperoni and extra cheese but it barely had cheese and only a few pieces of pepperoni which didn’t even have a single piece per quarter of the pie let alone the entire pie... it’s a rip off. Almost 35$ for bread and horribly flavored sauce

The crust was drier than an old man trying to moisten his mouth. There was no hope that the pizza would remotely get better I wouldn't feed this to children in Africa, because even this is a disgrace. THIS AINT DELIVERY, DIS IS THE STRUGGLE. You guys are despicable for serving this pizza to a customer and not providing customer service after you falsely advertising your deals through the newspaper.

We order pizza and wings at 5:54. At 7:20 we called and were put on hold for a while. They came back to say the order was on it's way. At 7:40 still no delivery. We called and said the order just came out of the oven and would be there shortly. 2 hours for pizza and wings. This is a the 2nd time this happened. Won't be going back.

If you want your food to be good and edible order it for pickup. If you have it delivered prepare to be very dissatisfied. Went from 5 star to 1 simply because it was delivered instead of picked up!

My wife was made extremely uncomfortable by one of the regular patrons. He pounded on the bathroom door while she was in there. Then proceeded to speak unkindly to her. This happened while the owner's husband was at the bar. He did nothing. Needless to say we can no longer order food and I can no longer go there to watch football or basketball, which sucks.

I placed my order ahead of time for a 12" cold ham and Swiss hero and the loaded fries. When I got there to pick up my food they gave me a hot ham and mozzarella gyro, and the loaded fries were cold and Soggy. Then they tried to charge me $4 them more than what they told me on the phone when I placed my order.

I resentlyrics ordered from there horrible service, driver was 2 hours late an he store a 5 min drive away. I called they gave me he run around an they credited me 7 dollars for my 30 dollar order. Unless I get call from management saying sorry I will not order from there or bring this place to anyone's attention

To be in business for 30 years has to be pure luck for them their food tastes horrible I ordered mild boneless wings and they dip them in spaghetti, they tasted nasty I called him and say I do not like the boneless wings I want sauce mild chicken not spaghetti sauce he replies man we have been using this sauce for 30 years it's a tomato base sauce well I haven't been ordering from you on 30 years this is my first time ordering from y'all and I do not like it my husband my husband then States we need a different order our money back and they say they can't help us finally they decide to replace my order with BBQ wings. To make a long story short I get the barbecue wings and today I'm sick as hell to my stomach I think they did something to the food do not trust this restaurant rude and unbusinesslike

It’s usually really good. But not tonight. Had my food delivered. It’s took over an hour and a half to get here. When it did, all my food was ice cold. They put me on hold for almost 10 minutes had to call back, they disconnected me, and the driver was way late. Are usually don’t post, but this kind of irritated me tonight because this place is usually really good.

First time and last time customer! Ordered wings through Grub Hub. They only put the flat wings in it, NO drums sticks. They were covered in way too much sauce making them gross. (And I love saucy wings) I returned them and they said that's how they do their wings. Well if that's how Uncle Chubby's serves wings I won't be bothering with them again. The guy said "what's wrong with them? They are 10 hot wings." And "someone else will buy them". So Chubby's is re-selling food touched and returned from other customers? Gross!

Their nachos used to be good, now you just get dry nachos no cheese no nothing but nasty chips. 2nd time they did this! Terrible! Disgusting food and they were supposed to be loaded nachos. Fries and tenders were cold when they got here and hard as a rock. Took over an hour to deliver. Will not be ordering here ever again mistake with giving them a second chance!!!!

Everytime we order here, something is wrong. It's most often that we get bone in wings, when we order boneless. Or our pizza toppings are wrong. I'm sick of calling back and asking to have our order corrected. Do yourselves a favor.... If you are hungry, order elsewhere. These people just can't get it right.

Absolutely the worst experience I've ever had anywhere! I ordered extra blue cheese which I was charged for and was suppose to get a regular 2 with my order and received zero blue cheese. I called to tell them what had happened and their answer was to reserve me 4 blue cheese I asked them to bring me more and he was like are you serious with super attitude in the mean time we started to take the pizza out and it was burnt to a crisp!!! Needless to say I requested they come back and get all their food and give me my money back its been over 40 mins and they aren't even here yet!!!! I'm beyond pissed grrrrr

PLEASE READ! My husband and I ordered boneless wings bread sticks and a pepperoni pizza last night. The wings arrived rotten they smelled of rotting meat and where under cooked ! My 2 year old took a bite before I realized the smell of rotting meat was our food! The pizza had water oozing out of it somehow and the bread sticks where a rock. We tossed it all in the trash immediately. THIS PLACE IS NOT SAFE. This was our first and last order. IF YOU ORDER SMELL THE CHICKEN

Worst pizza and wings in Onondaga county. Pizza was thin and dry, wings had way to much sauce on them and they looked like they came off of a pigeon. What's sad is I live right down the road from there and always told friends Chubbys is a hit or miss and 90% of the time it's a miss, never going there or recommending anyone to go there again.

Ordered a cheese steak with mayo onions and cheese. There was barely any onions and no mayo maybe a slice of cheese and the meat was hard and tasted like garbage the guy who took my order was rude acted like he didn't want to be at work he hung up on me when I tried to give him my card number had to call back and give it to them then the delivery boy caught a attitude because he said he was at my house for 15 minutes pounding on my door and called me 4 times I didn't receive any phone calls and he definitely didn't knock on my door I would have heard it I was in the next room the customer service needs to improve the food needs to improve not the same place it was a few years back must of had a change in management hope someone working there reads this and tells someone Ima be calling to speak to management tomorrow

When my husband went to get the food from the deleverer he was extremely rude wouldn't even take the tip we were going to give and waiting over a hour for the food and the price for the subs ain't worth bad experience this my one and only time I order from them I suggest never to order from here I work as a customer service representative and how he was I would fire him on the spot sorry but not sorry. And taco salad worse I ever had my dog wouldn't even eat it I suggest going else we're rude nasty I know from other reviews they won't refund me so I said forget it but I know for knowing people in the labor and government I will let them know and have food inspection called.

I've been a patron many times over the years. Yes, it is a dump and the food is inconsistent, but it's fun to watch the local derelicts while you're waiting for your order. Good times. Their website lists their "Award-winning specialty pizzas". Apparently anyone can get an award these days.

I placed an online order. When I got the confirmation email was informed it would be a 2 hour wait, so I called to ask if it would be any quicker if I picked up my order. I was informed then that it was still going to be an hour. When I inquired about the delivery fee that I was charged, was informed that there was nothing you could do about it because it was an online order. I feel like there has to be something that can be done, even if just offering a credit on a future order, but nothing at all seems a bit unreasonable to me.

ordered for delivery at 9:40 food didn’t come until almost midnight. cheese cake was warm. boneless wings had hardly any sauce on them. stake sub was SO dry. didn’t put any cheese as i asked.. was a regular. been pretty dissapointed lately. never again👌

Horrible experience.. worst experience ever with a pizza shop actually. Ordered food at 10:09pm and was told 45 minutes. 11:00 comes and still no food .. I decide maybe there busy and continued to wait instead of calling to bother them.. 11:27pm now 33 minutes past the time I was supposed to have it I call the restaurant to check on it. After waiting on hold and being forgotten about for 10 minutes the phone starts ringing again and someone answers and says my food is out for delivery. 11:35pm now 41 minutes late my food arives. Not only was it all completely cold but it was wrong. Was supposed to be a large pepperoni pizza and 20 wings. I recieved a large cheese pizza and 20 wings. I called the store and spoke with the "manager" who had the worst customer service experience ever. He was rude, a liar and very unprofessional. He told me the only thing he could do is remake it and send it. but it would take 1 hour to get it to me and I have to send him back all the old food untouched. As hungry as i was i agreed.I told him I was at work and getting ready to leave soon and he said I have to stay and wait. Here it is now 12:30 am and 30 minutes past my shift and 2 hours and 21 minutes since I ordered my food and I am still not able to eat because it's not here yet. I wish I could give this place zero stars... will not ever order from again and advise all to follow in my footsteps.

First time at the Brewerton Store and the last. I ordered from the weekly specials from the Thursday paper. I ordered a medium pizza with mushroom and twenty wings with soda as advertised. The guy told me that the special is ten wings and it was a typo in the ad. When I entered the store nothing was posted about a typo. So I took it home anyway. The wings were small and dry. Pizza was extremely thin undercooked watery with very little sauce cheese or mushrooms. Very dissatisfied I won't recommend them

Terrible service and nasty food. Ordered on Grubhub for delivery then the whole time they said I was suppose to pick them up so had to cancel it and they made a new order had to wait an extra hour. chicken tenders and fries were soggy and taste like they been sitting in oil to long when I got my food. Called them to try an get a fresh order and they said they could replace the fries but I had to wait a different day to get them. Talked to manager and they ended up sending food the same day after all. When food got there it was still the same . Just TERRIBLE won't be ordering from there again an I don't recommend you to

Don't ignore the one star reviews. We are saying this for a reason. Was a loyal Uncle Chubby's patron to the Brewerton location but this one has pushed us away for good. Hour and a half wait time for some cold pizza that isn't even better than Little Caesar's. Save your money

Don't waste your money or time!! I wish I could give o stars! They took over 2 hours for delivery on a Monday night. When I called back to check on my order the guy was very rude and acted as if he didnt know what our order was or where the delivery guy was at. ...they also delivered our pizza cold..not to mention it was wrong. We ordered a medium pizza with pepperoni, sausage and ham. The pizza was pepperoni only! We tried to catch the delivery driver but he was gone and they wouldn't answer the phone even though they were still open. I tried calling the next day to get it resolved..maybe a credit or refund and I was told they couldn't do anything til the owner came...well the "owner" still hasnt called me back yet.

Gets worse and worse every time I go. Chicken wing pizza is good, everything else is not that good at all. Salad, and cold meat subs are gross. Customer service lacks. And all 3 out of 20 times I had a problem, I had a lot of trouble getting them to correct it. This last time, never correcting the order. Go to one of the 10 other places in the area.

I placed an order through Grubhub. I asked for ranch for my wings and extra hot wing sauce and received neither. I had garlic pizza which was horrible. There were mounds of minced garlic all over it to the point it was inedible. My co-workers and I threw it away. I've had the garlic pizza from Uncle Chubby's before and it was delicious so this was a big let down. The nacho cheese was not just cold...ice cold. I am aware I ordered rather close to closing time (within 30 min), however, the business is open and we are paying customers. Service should be the same from open to close. Very disappointed.

I ordered from them several times, minimum hour and thirty minute wait, I liked there wings and the price was good so I dealt with it. The last time I ordered I called 2 hours after my order was placed they said the delivery guy left 15 min ago should be there soon. 45 min later delivery guy shows up with ice cold pizza and wings. Will never even consider this place again.

John Weber

Kind of had a wayyyyy different vision of what both nachos and a chicken finger meal would look like? I’ll stick to 711 if I want this!? $20 down the drain smh

Anell M

Waited a hour in a half for 2 subs. No big deal I guess my food comes not even as ordered. Both subs fully burnt . And none of topping on my philly were on it. I would say highly dissatisfied . And when I call to let them know they insisted topping were on my food? I said I can take a photo if you would like. Wouldn’t suggest going here. What a drastic change from what I remember it being like years ago. If your looking for quality food I would recommend elsewhere. The employee offers to send my sandwiches out again and never gives a time frame 30 minutes later I call and he doesn’t have much info on food as if they weren’t even remaking it. Just burnt bread plain and awful .

Car Guy

Worst place in town by far! I gave this place too many chances. Don't even know where to start. Delivery is 2+ hours every single time! I decided to just pick it up, so i went in to order and have a few beers while I wait. Bartender scratched lottery tickets the entire time. The entire bar was empty and she just kept scratching and ignoring us. Then I figured out it's best to go during the day on weekends. That bartender is just as bad, but she always forgets to charge me. I can deal with bad service if my 100 tab is only going to be $12. Other than that stay away!

kat M

So, tonight the weather was bad which is why I assumed the delivery time was set what it was which was around 1.5 hours after the order was made. Enough time to cook the food and take 30+ minutes to deliver considering I’m 10 minutes away but the weather was bad. Almost 2 hours goes by and I call wondering when the food might arrive. I’m told “He left and it should be there shortly.” I call again a half an hour after that and am told the same time. When I say that is what I was told 30 minutes ago, the guy became very rude. I understand the weather was bad, but I would have rather had honestly the first time and an opportunity to cancel my order. Two and a half hours to wait for food is not acceptable and likely isn’t sanitary. The food arrived at 1:05AM when ordered at 10:25PM, it was cold and the gentleman was rude. I previously had a good experience with them, but I unfortunately won’t be buying from them again. Tonight they seemed more focused on making money than providing quality service.

Jessica No

I ordered a Large cheese Pizza with an order of fries. The meal itself was on the higher side of the average price. I am sure the pizza would taste good if you ate it at the location however when it reached us it was cold. We ordered through Grub Hub and the food took an eternity to get there. They forgot the fries and went to deliver another meal before fixing ours. I called and told them to which they took over 40 minutes to deliver a new pizza with fries. The fries were the worse fries I have ever had in my life! They were cold , soggy and disgusting. Whatever you do DO NOT ORDER FRIES from here!! I reached out to them and they do not have any sense of responsibility. They are unprofessional and unorganized. I’m disappointed to say the least. I will not be giving them another try.

Darius Brooks

First of all, Jesus died for our sins. How did his dry ass sandals end up as our bread? They have fliers out here chillen, that have typos and don't honor that. This "pizza" , as they call it, looked liked microwaved potatoe bread with sauce and government cheese. I called and asked what was up, they told me not to do business with anymore. All I asked was why they charged me ten more dollars than their advertised price? " was a typo ". The amount of effort that went into this pizza was equivalent of going to Wal-Mart and buying a 50 cent pizza and selling. They don't price match at all. We got 20 wings, and 3 pieces of celery. The three pieces was from one piece of celery. It was bagged well though.