Good atmosphere they just don’t listen to your order CORRECTLY!!! & that’s annoying i came to this location about 3/4 times to get the big box and every time one of my sides is wrong something that i didn’t ask for is in my box this is aggravating they need to get the order done correctly ! Even repeat the order back maybe that would help instead of guessing what a customer says !! The two look alike sisters !!

Vito Ciccarelli

This place has gone steadily downhill, since the change of ownership a few years ago. I felt like I needed a shower after picking up a sandwich tonight.

P C

Late night treat, No direction where to go an online order. When I walked from the hotel the front doors were locked and I had to walk around the building. I found the drive-up window open and the lady that came to the window was very helpful and friendly. Unfortunately, had I seen the mess I wouldn't have ordered food. I already ordered online and paid for it so I didn't have much of a choice. When I returned to the room the food tasted amazing and was a tasty treat.

Today was the first time I've eaten here. We got food for 4 people. 3 of us at chicken tenders and several hours later, we all got headaches and an upset stomach. The one person who didnt eat tenders did not have a headache. I dont think we will be returning. I can say the staff was friendly and helpful. They were quick to serve us. I just dont trust their food to return.

Honestly. I think im done with this popeyes. Everytime something is missing, or just flat out wrong. Without fail. I dont think I have ever got the items I ordered my first time around once. At least whatever random thing I get given tastes ok.

Barry Detweiler

Freezing cold inside, Bathroom disgusting, takes 10 minutes if you order kids meal, and no Coke Zero as advertised. Not a happy camper and i would avoid this one if i were you.

Verona Gidding

TLDR: My order got lost, shorted a chicken wing + long wait time Thought it was on my end but turns out the order went through. Employees were very kind, but I placed my order around 11:45, didn’t get it until 12:05-12:10. First time I came here, it was delicious and fast. It took 2 minutes to pickup. The second time the food was cold and the portions were sad for fries. The third time, was just not a good wait time and my food was shorted by a chicken wing. Normally, I get it, it is lunch hour. But each wing is a dollar, I am a college student on a budget. It stinks when I am shorted. Additionally, I had my mother waiting for me in the car. She is not impressed… Edit: When we got home, my mother had her wings. They were inedible. Way too salty! (Garlic parm)

Frank Wu

Very slow service. There were other customers in front taking too long and store manager refuses to open another window. After several more minutes of waiting, I was finally served. Store manager spoke to me, saying "getting served now?" This kind of teasing word I would consider offensive and rude. However, best fried chicken NA guaranteed.

Attendant taking orders was rude. Here is the 18.99$, 5 piece tender meal, one tender I already ate. These are tiny and not fresh, I expect more for $18.99, this does not go unnoticed. Please get it together.

Natalie King

Their food has changed a lot. NEW OWNERS.This was a family thing on Fridays. The taste is even different not the same. It took 30 minutes to get my food and I was inside. People were sitting around waiting and waiting. The one in Latham is the same is the same. The taste of Popeyes chicken is no longer there. I went to another restaurant to get my sides. I will not be going back. Good bye to the Original Popeyes Chicken 👊🏽

Marcy Alvarez

Would not recommend this specific popeyes. Was told incorrect information, repeatedly, resulting in me spending 1000% more (literally, not an exaggeration) than intended. This location needs to be aware of the promotions available, rather than providing false information. Manager there did not provide recourse.

Alex Trahan

I placed a mobile order and arrived 30 minutes after the store after the store opened only to be told that the store had just opened and that nothing was ready and wouldnt be for another half an hour. And since theres no way to cancel or refund an order in the mobile app have to sit and wait for it to be done

regan m

Ordered a 5 piece tender meal, reg ride of fries & mac. lrg side of mashed potatoes. waited 5 or so min and was told to pull forward since there was a "3 minute wait" on my tenders. waited 25+ min for my order, was told someone else somehow took it at the window, even though i was told to pull forward and the employees should have known it was no longer a drive thru order, and someone needed to come out to bring it to me. after all that fuss, not only was the biscuit i was owed with my meal forgotten, but so was my bbq sauce, both of which i paid for. i am so disappointed that someone couldn't take 10 seconds to double check that my order had everything i paid for. will absolutely not be coming here again. a 5 piece tender meal with a reg side and a large side in addition to the meal, put me out almost $40 and i didn't even get everything i paid for. no fault of the employees as they are clearly overworked & underpaid; but this is ridiculous. popeyes corporate doesn't gaf about its low level employees or its actual customers.

Danny Campos

I just get there inside and wait around 25 minute all the time there, I just see everybody just making jokes and laughing and they not use no glove in the end I just left the store ; honestly that store need better employee 25 minute for i order no glove ; please close that store

Henny ConCranberry

Updated review: I spent $40 on food through Uber Eats. The 1/4 popcorn shrimp portion I received was shameful and cold. Mostly crumbs! Just refund it if you don't have enough...$13 for it is crazy work. One sauce should come with it and I paid for an extra which I never got. Can't add photo reviews on Uber or I would. I added the photo here. Fries were ice cold, chicken sandwich had no pickles and not even lukewarm. I ordered my food around 8 so well before they closed. I deserve my money back for this garbage they served me.

+4

xiao tong lin

If i could give this location zore star, i will. I ordered online, six pieces of wings, and three tenders, they just cut the 2 tiny chicken wing into 6 pieces. I know i ordered before they were closed, but if they were out of stock, they could let me know instead of cheating customers. They just made customers like stupid.

Shawn Ballard

I liked their food but when you order spicy chicken expect to get half and half because they sneak the regular in when they run out and put it off as if it’s hot. 05/09/2022 Just ordered chicken from Popeyes and will never again. Look at this macaroni and cheese I got. I ordered 2 and both were horrifying. I wanted to upchuck. Look at these pictures. You can tell they sat all day. This is top and bottom of the large which wasn’t only 3/4 full