Christopher Bowen

Amazing, probably the best Jack in the Box I have ever been. The burger tasted fine and it looked great. The place itself was clean and well decore.

Jonathan Su

My wife and I came in on Saturday around 2pm. When we first walked in, we noticed the floors were freshly mopped and very wet without any "wet floor" signs which is a hazard. There is no person actively working the order counter and was not greeted, so we just ordered through the Kiosk. We each got the Burg-R-Tater Melt Munchie Meal ($13 w/ drink) which was a great deal as it was a lot of food: crescent burger with melted, gooey cheese with bacons and a hash brown; curly fries, taco and mini churro (or can opt for a cookie). The meal was very filling and we each had some food to take home. Overall service was fair, but the employees were all nice.

+3

Salli Arreola

Who doesn’t love Jacks tacos? Just got some very stale, overcooked tacos. I called talked to manager Esa to let her know. She wanted us to return to get new tacos. Uh no. It’s okay. Not at gas prices for 99 cent tacos 😂 I don’t think Esa understood me. There was a communication gap. But the location on Leisure Town Road in Vacaville CA needs to take a look at the expiration dates of food & their tacos.

Demetrius H

I usually come here all the time with no issue I literally just left it's now when 1:19 a.m. ask for a vanilla milkshake and all the lady did was put ice cream in a cup and serve it can't even drink it and I noticed that when I handed her my card she kept flipping it over like if she was reading the numbers or something so I thought that was weird they give me my food and I'm about to leave I stopped reverse and ask for a receipt took her sometime to get it.on my way home I noticed I'm chewing on old fries. Never get milkshakes here some workers here are great and some aren't here. Smh

Lee Rich

Great Customer service, but awful food preparation... I was very disappointed in my Chicken sandwich order. The meat was very tough and spongy, attempting to chew this was a horrible decision. Next time I'm looking for a quick bite at 19:30, I'll just drive past this particular Jack in the box and take my business elsewhere.

serbobo last jedi

Waited over 30 minutes for food that was so burnt we couldn’t eat it while tons of people are being served in the drive through

M M

I’m seriously disappointed and spent $40 for 3 orders that were incomplete. It wasn’t even busy, and yet they still managed to mess up my order — not just a little, but completely. If you’re going through their drive-thru, make sure you check your order before you leave, because they clearly know how to screw it up and couldn’t care less. Their workers were just standing around while the orders got messed up. Now after a long, exhausting day at work, I have to waste more time going back to the damn store — when I don’t even have the energy left to deal with this. All because they couldn’t get a simple order right. Completely unacceptable.

Meli Rodriguez

It has been 3x now that they have got my order WRONG! This is one of the best Jack in the Box locations in the area. It’s disappointing that recently they have been screwing up my order. I am on a time crunch and it’s aggravating having to explain they messed up the order EVERY TIME! I work in Benicia and despite always being busy the Benicia location gets my order correct. If they don’t, they apologize and throw in a small freebie for their mistake! Please communicate with your teammates to make sure every order is correct and fresh for the customer.

Joey Urbanik

Extremely greedy company. They refuse to give out extra sauces. On door dash there is no button to add extra sauces. I’m willing to pay for it but there was no way. I asked my driver to see if they would be able to put the sauces in the bag anyway and they REFUSED. They said I needed to pay and I explained there was no button for it. They then ask me to place another order another item in order to get the sauces instead of giving good customer service and helping me out. In fact, they didn’t even give me the ONE sauce that the app did let me select. It’s just a packet of ranch bro.

Sam DeRenzi (Trailbaru)

I work on an ambulance at night, not many places open and our box doesn’t fit/isnt allowed in drive thrus, but usually Jack in the Box will let us order at the drive thru window and have even let us inside to order numerous times. Been to most of them in the county without any problem. Tried to grab some quick food from this one with my partners and was initially told no. Tried to explain our vehicle won’t fit through the drive thru and the worker just told us no and we had to leave. I understand policies, but when every other place we have been to has been understanding and accommodating it is frustrating. We just wanted some food.

Robert Jones

Where are my tacos? You tried to give me a drink I did not order at the drive through tonight. I specifically said, JUStThe sandwich! I got curly fries I did not order. I never ever ordered a combo. I drink water. No tacos sucks!

WMD 707 (W)

This Jack in the Box has to be the worst one around. I have never had a good experience here and I try to avoid it but I keep hoping that maybe I will go on a day that all goes well. The service is equally as bad as the food. Avoid this one. The picture is of the big box popcorn chicken. I think I got someone's used snack. The hamburger I got for my coworker was embarrassing. The lettuce was old and the meat was grey and old. $16.68 wasted. Oh, and the prices are ridiculous. This is fast food. I expect more if I pay more.