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🌟 **A Fantastic Dining Experience at The Cheesecake Factory – Walnut Creek** 🍰✨ Our visit to **The Cheesecake Factory** in Walnut Creek was truly memorable! From the moment we stepped inside, we were wowed by the **spacious, beautifully decorated** atmosphere and its **prime location** near the charming walking shops 🏙️. 💫 **Service:** Our server, **Michelle**, was outstanding! She made sure my child’s meal arrived **first** with a sense of urgency, allowing them to eat comfortably while the adults took their time deciding 🍽️👶. That level of thoughtfulness made our experience so much smoother! 😋 **Food:** Absolute perfection! The **Jamaican Shrimp Plate** 🦐🔥 delivered bold, vibrant flavors that transported us straight to the islands, while the **Coconut Cheesecake** 🥥🍰 was rich, creamy, and an absolute dream for any dessert lover. ✨ **Overall:** The Cheesecake Factory continues to impress with its **huge portions**, incredible menu, and unbeatable location. If you’re in **Walnut Creek**, looking for **delicious food, amazing service, and a warm atmosphere**, THIS is the place to be! 🙌🎉

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Col G I Balakrishnan Iyer

Central location, ample parking, pleasant ambience, efficient and smiling service and great food. What more can you ask for. Ideally you should book the table in advance and better be on time. The seats may be allocated to others if you don’t turn up on time. The bar is well stocked up and they serve great cocktails. Food choice is wide. Do not miss having cheesecakes for dessert. They are heavenly.

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it was moment of celebration and Cheesecake Factory was the night's pick. when came with a reservation, especially for a Saturday Night here in Walnut Creek. we were seated after about 10 minutes, bu…

it was moment of celebration and cheesecake Factory was the night's pick. when came with a reservation, especially for a Saturday Night here in Walnut Creek. we were seated after about 10 minutes, …

it was moment of celebration and Cheesecake Factory was the night's pick. when came with a reservation, especially for a Saturday Night here in Walnut Creek. we were seated after about 10 minutes, …

Came to celebrate my wife's 43rd bday here. It was a weekday, so it was not crowded st all. We were seated at a 2 person booth seat near the bar which was perfect (I did mention it was get bday, so m…

Wait was a bit longer than expected but service was ok food was good they did everything to accommodate us and makes us feel welcome even made me garlic butter great job.

wait was a bit longer than expected but service was ok food was good they did everything to accommodate us and makes us feel welcome even made me garlic butter great job.

The Cheesecake Factory is always a treat! I love starting with the fried chicken and Waffles Benedict, the crispy chicken on a fluffy Belgian waffle, topped with poached eggs and hollandaise,…

We tried to get a reservation but couldn't so ordered to go after we went to the movies across the street. The food was exceptionally good. We got an assortment of items and all were delicious. The…

Started with poke nachos then shared a bbq chicken lunch salad with my spouse. \nIt was pretty big portion salad for 2. \nThen our entrees. \nI like coming here for not just the wide selection of…

It has been a while since I've been to The Cheesecake Factory, but it was still fabulous! The weather was nice today so my friend and I sat outside today. We started with drinks and an appetizer (W…

First we took home two pieces of cheese cake. We ate in and one of us had Jambalaya and another had Gumbo including me. The Gumbo was seasoned ever so slightly better than the Jambalaya. I th…

me and one of my boys went here for a mother-son date and it was such a lovely time! I went simple and got a Caesar salad and he got pasta alfredo and both were positively delicious! the portions are quite big so we split and shared. and the bread they give as an appetizer of sorts… to DIE for. our dessert was also amazing, I had a sundae and he had an oreo cheesecake!🙏❤️ our waiter was super friendly and talkative i wish i remembered his name but whoever you are, you are AWESOME 👏 an overall great experience! it was a little pricey but it’s also the closest to fine dining i can give my son so it was worth it 😊

Guomin Wu

This is a very nice place. I like the atmosphere and the grand decorations. I have my usual Thai lettuce wrap. So delicious. We ordered scampi spaghetti, but the shrimp was not fresh. The dish looks very sad and unappetizing. We also ordered a hamburger, but it also look sad. This place used to packed with people and needed to wait 30 minutes for a table. Not, there are many empty tables. I noticed that the food became a lot more expensive here.

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Ruchi Sharma

Went there after a long time. Food was decent. However it didn’t feel worth $23-$29 per dish. The wait staff was very sweet. My son’s pasta sadly had a big hair in it. The manager apologized and comped that dish and the one that my son ordered as a replacement. We were satisfied with the response. May or may not go back.

Scorpio110488

Haven't been in here for a while. Love the food and the cheesecake, my old fashioned was a little too sweet, real old fashioned are a bit on the bitter side. Maybe to reduce the cost by watering it down, oh and the wings are probably between 1" and 1 1/2 " long. Other than that it was good. My server (Fernando) was really friendly and helpful.

Went on Saturday with BB just planning to grab a slice of cheesecake, but we ended up ordering a few appetizers as well.\n\nWe started with the crab dip, which unfortunately tasted very fishy. The br…

Went on Saturday with BB just planning to grab a slice of cheesecake, but we ended up ordering a few appetizers as well.\n\nWe started with the crab dip, which unfortunately tasted very fishy…

Went on Saturday with BB just planning to grab a slice of cheesecake, but we ended up ordering a few appetizers as well.\n\nWe started with the crab dip, which unfortunately tasted very fishy. The …

As a former employee and lover of the cheesecake Factory, it was a disappointing experience when my boyfriend and I came for dinner. \n\nAvocado eggrolls came out great, no complaints. I ordered th…

This is a gorgeous Cheesecake Factory in a great location! It definitely has a long wait though, but there's a small waiting area outside with heaters. The chocolate flavor was rich and melte…

We visited yesterday (September 20, 2025) to celebrate my mom's birthday. Initially, we tried to make a reservation by phone, but were told they don't take reservations for parties larger than si…

Food was actually ok. And the service was pretty decent. Being charged $25 for a glass of chardonnay for my wife, ridiculous price.

Stop in of course for the cheese cake banana cream yum… 13.10 after tip was added. This is my go to pie flavor with Brickel or pecan which ever they have in stock preferably pecans and caramel sauce.…

Stop in of course for the cheese cake banana cream yum… 13.10 after tip was added. This is my go to pie flavor with Brickel or pecan which ever they have in stock preferably pecans and caramel …

Stop in of course for the cheese cake banana cream yum… 13.10 after tip was added. This is my go to pie flavor with Brickel or pecan which ever they have in stock preferably pecans and caramel sa…

This was a disappointing dining experience. service was quite slow, and even though there seemed to be an overabundance of staff, the bussers did not seem very attentive to guests. My meal was …

This place is great in terms of food and service, however the music is way too loud which is extremely annoying. This is a family restaurant but it's hard to talk especially across the table, or t…

Cheese cake🍰🍰🍰 factory restaurant it's like any other eatery nothing special about it. Service was great the waiter👨‍💼👨‍💼👨‍💼 was really very kind. Our food🍕🍟🍔🥙🥓🥩 order took time ⏲️ 🙌 to get it . I would not come ⛔️⛔️⛔️⛔️ back to this restaurant again.

Joshua Michael

The Cheesecake Factory is exactly what you expect—reliable, familiar, and consistent. The menu is huge, which makes it easy for everyone to find something, but it can also feel a bit overwhelming. The food was okay overall. Portions were generous, but nothing really stood out or felt especially memorable. It’s fine for a casual meal, just not somewhere I’d go out of my way to visit. Service was decent, though it felt a bit rushed, likely due to how busy it always is. Overall, it’s a solid option if you want something predictable, but not necessarily a standout dining experience.

Siddharth Reddy

Great location and ambiance! However, everything else falls apart in terms of dining experience. Staff were courteous but not welcoming. Didn’t pay much attention to us, even forcing us to ask for water separately. The food we ordered was bland and average at best - Avocado Egg Rolls and Fettuccine Chicken Pasta. Complimentary bread and butter were soggy and not fresh. The virgin mojitos were average too! Serving sizes are okay but oh boy! The prices have just skyrocketed at this place. Overall I wouldn’t recommend for the food.

Hi went here for lunch, there were five of us. The decor is amazing. The food was average, the service was ok, the place was clean, we were not too keen when it is compared to all the other places …

We came early on a weekday for a 50th birthday brunch. Our waiter was attentive and really nice. The decor was nice, but they really need to dust and wipe down the perimeter of the tables. This place triggered my allergies. The appetizers were the best things we had, it was four of us, and everyone’s side dish to our entrée was cold. My mashed potatoes was cold as well as my two sisters and my nieces rice was cold.

Service was bad from the start. Walked up to the host table and the employee standing there didnt help us for what felt like a few minutes even though he was not helping anybody else. Our server was ok but had an attitude and we had to call her to take our order because she was taking so long. The cajun pasta had absolutely no flavor. Same with the nachos and the pineapple mezcal. We did mention this to the manager who was nice enough to comp the two pastas. Overall, i will not be coming back to this location.

Keno Santos

Came here to celebrate a special occasion and we were not satisfied with any of the meals that we had. Wait time for the food was also about 35 minutes long, I can't imagine how long all the people coming in later in the evening have to wait. We ordered the Cajun Jambalaya Pasta and it was bland and tasteless, the pasta was also overcooked. The Chicken Parmesan Pizza Style was decent though the breading looked kind of disgusting when you sliced it off, the chicken was also too flat. The Baja Bowl had way too much rice and not enough vegetables, didn't come all this way to pay for so much rice, should've just went to Chipotle instead. I honestly enjoyed the free bread more than the main courses we had. On the bright side the cheesecake that we had at the end was good and our waitress was kind and attentive, the ceviche was also really good, maybe a larger serving of it would be better. Lastly, the menu also needs to be consolidated, it's like I'm going through a novel. Will definitely not come back.

Dean Jones

20min wait. Got paged then waited 15mins to be seated. Placed in bar area. Bread was stale, calamari was cold. Couple was seated next to us two, different waiter took their order, got their food (steak) ate and left before we got our food, shrimp scampi and an omelette. Server went on break never brought back fresh bread as asked (twice). No one checked in with us. Mgr comp calamari. Walnut Creek compared to Marin, night and day. Never going back.

Very disappointed. Buffalo blasts were amazing per usual. Got chicken nachos and the chicken was ice cold. I'm not kidding, it was literally icy. No apology from staff, they just grabbed jt, pu…

Very disappointed. Buffalo blasts were amazing per usual. Got chicken nachos and the chicken was ice cold. I'm not kidding, it was literally icy. No apology from staff, they just grabbed jt, put it…

Waited too long just to get bad service! The food was just ok. The service really ruined our night.

waited too long just to get bad service! The food was just ok. The service really ruined our night.

No price on the menu for drinks...we ask the waitress, who tells us $14 and $15 for the drinks we want....When the bill comes the real price $17 and $18. After 2 drinks each $58 is actually $70…

The food was terrible, the portions were small, service was poor and non responsive even when I asked for help. Thank goodness the cheese cake comes frozen from the factory it’s the only thing that w…

The food was terrible, the portions were small, service was poor and non responsive even when I asked for help. Thank goodness the cheese cake comes frozen from the factory it’s the only thing …

The food was terrible, the portions were small, service was poor and non responsive even when I asked for help. Thank goodness the cheese cake comes frozen from the factory it’s the only thing that…

The food was terrible, the portions were small, service was poor and non responsive even when I asked for help. Thank goodness the cheese cake comes frozen from the factory it’s the only thing th…

We stop in for a cocktail and to sit on the patio under the heaters outside. Well it was the worst chocolate martini I have ever had the 1 female bartender had no idea what was in it. The other barte…

We came in to the Walnut Creek, CA location to celebrate a friend's birthday. There were 9 of us and we didn't have reservations. The cavernous restaurant had maybe 3 or 4 tables taken (very slow d…

We came in to the Walnut Creek, CA location to celebrate a friend's birthday. There were 9 of us and we didn't have reservations. The cavernous restaurant had maybe 3 or 4 tables taken (very slow d…

Can be summed up in the worst experience of my life! We were not listed on the waiting list, once located the waiter did not arrive and 10 minutes later I had to go to ask for help. I had to ask fo…

Tried to call in to get food to go to use a gift card, and they didn’t answer. Decided to go and order there. They said 20-30 minutes. Currently still waiting here at 65 minutes after ordering an…

Tried to call in to get food to go to use a gift card, and they didn’t answer. Decided to go and order there. They said 20-30 minutes. Currently still waiting here at 65 minutes after ordering an…

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Disgusting food and disgusting service. A while back on 8/27/25 at 8:26pm I ordered the shrimp and chicken gumbo. The gumbo had a overbearing flavor of butter it was awful like straightup butter. I spoke to the customer service representative who claimed to had personally made my food perfectly and then fought me on a refund. She said if I take a video of the food being thrown away and sent to a email I would get my refund. I threw the food away, sent the video, but never got my refund. I followed up multiple times and still never got my refund. I understand that restaurants deal with scammers a lot, but I only ate a spoonful of food and never got my money back. What a slap in the face. Never coming back.

Lili

Worst Burger Experience – Terrible Food & Indifferent Service! I’m a burger enthusiast, and review burgers for different restaurants and this was by far the worst meal I’ve had. The "double patty" burger was paper-thin, tasteless, and poorly presented—no lettuce or tomato, just overly salty cheese. The mortadella sandwich came with a stale, brown salad that was inedible. When I told the server, Manager David came to our table, he was understanding and admitted the food was bad, offering to replace it or remove the charge (we chose to remove ). The server, however, seemed indifferent and unengaged. While the ambience and location are nice, the terrible food and mediocre service mean I’ll never return. Save your money—this place doesn’t deliver on quality!

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