Il Piatto

The pastas were truly delicious. We walked in during the slow period, and no one was at the door to greet us. We waited maybe a minute for staff to notice but that was fine. Our initial server was super pleasant. She was sweet and very knowledgeable of the menu. However, the guy who took our order was cold even forgot the drink order. The meal made up for it. The calamari was a hit. The ravioli was definitely a must try, and the seafood pasta was wonderful. Right balance of flavors. I was disappointed a little with the braised short ribs. Not enough salt, and the flavors were a tad lacking. The polenta could have done with a little more cheese, but the texture was good. The cheese cake was a welcomed finish. I've been wanting to visit for over a year, so I was very happy. And I will definitely be back.

Some of the food was really good, some was alright. The service was also a bit slow for an unlimited brunch. The calamari was really good, the prosciutto was also good. I did not care for the rigatoni. The price point made up for the flat dishes

My fiancée and I came to eat here on a cold night and it was the best decisions we could’ve made that night. Good portion for an Italian restaurant, the food tasted fresh, the restaurant itself felt clean and the service was amazing. Thank you Isabella for taking care of us and the great food recommendations. Spinach fettuccine was AWESOME!!! Cons: a 20% “service fee” is charged that DOES NOT go to the server, they should increase the price of the food instead of making it seem like a fair priced restaurant and then adding 20% to your cost. Unbelievable.

I actually loved everything about this place. Dropped in without a ressie and sat at the bar. Had a beautiful plate of orecchiette that was perfectly al dente with a well-balanced sauce of sausage and spinach. The sauce was a perfect consistency. They served a few slices of beautiful baguette alongside--light and crunchy crust with a little chew in the middle. The bartender made one of the better negronis I have had. I had to take a star off though because there is one major issue with this place, which is that they add a 20% service charge to the bill which they say covers rising operational costs, but apparently none of it goes to the servers. They say a tip is completely optional and not expected, but I got great service so put a tip on top. I didn't see this operational fee disclosed anywhere on the menu (maybe I missed it), and they really shouldn't call it a service charge when none of it is going to the server. It's just really too bad that a great meal ended like this. I'd really urge this restaurant to find a way to cover these costs some other way--perhaps by raising the price of each dish slightly, and raising the price of the wines and cocktails more, instead of just slapping on this huge fee at the end. It really feels bad faith to do it they way they are, because if your operational costs are rising, raise your prices accordingly vs. putting pretty reasonable prices on the menu and then surprising people at the end.

The food was really good but service was super annoying. Seemed like they were trying to rush us out or something, they kept coming every 5 min to ask us if we needed anything, I’m not kidding, we were not able to have a conversation because it was interrupted every 5 minutes. It was so bad, it was supposed to be a good New Year’s Eve dinner but we left annoyed. Also, they charge you a 20%service charge that’s not a tip.

Food: Bread’s crust is kind of hard. The Pollo Parmigano is sort of sour? The taste that seems to have added too much vinegar. Service is good, much faster than the average level. A fly/ant dropped in my water and the restroom is not clean enough. Tissue on the floor.

The ambience and happy hour are worth it but the food has more to be desired. There are many better options for the same price point for good Italian food. As a vegetarian, I was somewhat dissatisfied with the food quality and taste.

Our waitress was extremely friendly. However, the manager was very rude & lacked basic manners. The food I was given looked, smelled, & tasted unappetizing. After the waiter offered to replace my meal with something different the manger came waited until the kitchen closed then came over & refused to offer a solution unless I could tell him exactly what was missing that made the dish unappetizing. I told him I just did not enjoy it simply because it was not good & he replied that that insinuates none of their food is good. In addition, we had to ask several times for them to close the door during a snow storm because the restaurant was extremely cold. We also told them several times that it was my friend’s birthday which they refused to acknowledge after doing several celebrations for other guests in the restaurant. I am unsure of the motive behind this poor treatment, however, I would never recommend this restaurant nor return after the service we received.

The food was amazing, our server was attentive just that the moment we walked in we weren’t greeted and the woman at the host stand had a nasty attitude, I tried to make a reservation through the phone but the woman on the phone was extremely rude and didn’t make my reservation so I just walked in and she still had a nasty attitude upon arrival and didn’t even bother to greet us, I believe her name was Larissa or Laura. But besides that food was delicious and drinks were good.

Food and service were excellent, BUT an extra 20% "service" charge was added to the total without any warning. This is not a tip and was a blanket upcharge. Extremely disappointed. If an establishment feels the need to increase prices, please spend the money to update the menu prices. A bait and switch to the tune of 20% is deplorable.