Stacy Burke

McKenzi was absolutely AMAZING!!! Will definitely return! And the Food was the best I've had here! Thank you for making my birthday extra special!!

Shaynna Adams

Showed up with no reservation and 13 people. Tammy made us feel like there was nothing more she’d rather do than deal with the annoying large party we were. We did not need to ask for a refill because she already was asking us. I haven’t had service this good in a very long time. I wish Tammy was my waitress every time I was at a restaurant.

Angela Tillinghast

Even though it was just Applebee's it was AMAZING! THANKS TO MEGHAN!!! She waits on us all the time! She is just awesome. So friendly! She always gets everything we asked for. Never forgets anything. I'm pretty sure she's already the manager, but they should really give her a raise if they can't promote her. Xxooxx Ang & David

Caleb Wills

As you can see we hated it 🤣🤣🤣 great drinks and great food Michael was our server and everything went as smoothly as you could wish for

Lucy Lou

We were from out of state and stopped here for a late night meal. The server was pleasant and patient. The food was on point and did not disappoint. I particularly enjoyed the decor as it represented the town, the military and the USA. Would highly recommend this Applebee's.

Jose Martinez

Very friendly staff and waiters. The food was excellent, and the margaritas were delicious.

+1

Jessica

Great experience! The food was fresh and hot. Heidi, our waitress, was attentive, quick, and had a great personality! Quick service and everything was prepared perfectly. Nothing was missed and the food was spot on. We will definitely be back!

picked up our DoorDash around 6-7. Jeremy brought it to us. he was very polite, and very friendly.

Great customer service and sweet workers fixing small mistakes. food was great and one of the better places closer to base

Great customer service and sweet workers fixing small mistakes. Food was great and one of the better places closer to base

I had the best experience you could ask for at this restaurant. I got there within an hour of close and still got excellent treatment. The food was great, service was quick, and the bartender was a…

We came for dinner and have no complaints. Our waitress was pleasant and attentive. She took time to show my spouse all the gluten-free options. She explained the beverage specials to me. Wew had…

We came for dinner and have no complaints. Our waitress was pleasant and attentive. She took time to show my spouse all the gluten-free options. She explained the beverage specials to me. Wew had…

We came for dinner and have no complaints. Our waitress was pleasant and attentive. She took time to show my spouse all the gluten-free options. She explained the beverage specials to me. Wew had…

I using get the Bourbon Street Chicken and Shrimp, but I decided to try something different. Their chicken tenders are incredible and the tortilla chips and queso dip...wow. The queso was amazing. Th…

I using get the Bourbon Street chicken and shrimp, but I decided to try something different. Their chicken tenders are incredible and the tortilla chips and queso dip...wow. The queso was ama…

I using get the Bourbon Street Chicken and shrimp, but I decided to try something different. Their chicken tenders are incredible and the tortilla chips and queso dip...wow. The queso was amazing. …

I using get the Bourbon Street chicken and Shrimp, but I decided to try something different. Their chicken tenders are incredible and the tortilla chips and queso dip...wow. The queso was amazing…

I using get the Bourbon Street Chicken and Shrimp, but I decided to try something different. Their chicken tenders are incredible and the tortilla chips and queso dip...wow. The queso was amazing. …

A "Valentine's Day" lunch date, a day early, on Friday the 13th, found my bride and I in Watertown, and we decided to try Applebee's on Arsenal Street for lunch. Their 2-for-$25 specials sounded good, so we started things off with a platter of oh-so-good onion rings as our appetizer while we waited for our O-M-CHEESE BURGER ("It doesn't get any cheesier than this") entrees. Our server, Sonja (a longtime faithful employee) was on her "A-game," and had our burgers to us before we could polish off all of those crispy onion rings. The burgers were indeed cheesy, delicious, and came pre-cut in halves. The fries were hot but could have been crispier. I was pleased to learn Applebee's still carries PEPSI products so, "Pepsi, please!" We ended up taking half of the onion rings, and half of our burgers home for a nice "leftovers" meal. All-in-all, our only complaint was that the fries weren't as crispy as we like them, so we rate our lunch date at Applebee's a solid "4" out of 5. Crisp up those fries and score a perfect "5" next time!

Alana

Updated review from Saturday November 22nd: The manager Eugene reached out to me and seemed to really care about fixing the problem. He asked me for further details that I provided to him and he asked if we would give them a second chance and offered my husband and I a meal voucher for our next visit which ended up being today. We ordered pickup. He got the bourbon burger and I got the bourbon chicken and shrimp and we paid $0 for our meal. We got home and were hesitant on eating it but we were very satisfied. We both thoroughly enjoyed our meals and we will be back again to this place. I would like to thank Eugene for caring about us and also the other manager I believe whose name was Megan that I spoke to today who apologized for our first experience. Previous review from Sunday November 16: Spent $65 for some of the worst service and food I’ve ever experienced. It took 20 mins just to be greeted and asked what we wanted to drink. I ordered the tex mex shrimp bowl which was simple to make but they somehow still managed to make it taste disgusting. The tortilla strips tasted like they expired in 1990 and the rice was extremely undercooked. We had to wait another 10 mins just to get the managers attention so my husband could get a fork to eat his own meal. They gave us two napkins and I had to go to the bathroom to the paper towel dispenser to get another “napkin.” We also had 4 different servers which I didn’t even know was possible and when the bill came they charged us an extra .50 cents for some pepper jack cheese that my husband never even asked for. Do yourself a favor and don’t even set foot in this place. The only reason I am giving this 2 stars instead of 1 is because my husband enjoyed his quesadilla burger.

Jade Sharlow

I had a decent experience at this Applebee's. There was a bit of a wait for the food, but it wasn’t too bad. The real standout was our waitress, who was doing her best to handle the rush of customers on her own. She was very nice and attentive, making sure everyone was taken care of despite being the only one running around. We tried the Shirley Temple with Pop Rocks, which was a fun and tasty twist! The food was solid, but nothing particularly special—it was good, just as you’d expect from a casual dining spot. One thing I appreciated was the variety of options on the menu, which gave us plenty to choose from. Overall, it was a decent meal with good service. Wouldn’t mind coming back for another visit!

Rebecca Vandermark

The restaurant was busy, we were quoted a 10 min wait. We were sat within that time frame and greeted by our server promptly. She was patient and helpful with us even though we had some modifications to a few items. The food came out in a timely manner however the burger and tenders were a little over cooked. The fries were warm not hot but everything was still edible. The server and the host made the experience a good one.

My husband and I love to support locally owned restaurants but from time to time dine at a chain restaurant. We know those employees live in our community and of course want to support them as well. …

We came here on a Saturday night, they did have a few tables and the ambiance was nice. The hostess told us there was a bit of a wait, at first they said 5 mins, but it turned into 15 minutes, they…

Hostess Brynn was very nice and personable, our waitress Kellie however left much to be desired. \n\nShe must have forgotten to send in our order as we waited 45 minutes and all tables around us wh…

Hostess Brynn was very nice and personable, our waitress Kellie however left much to be desired. \n\nShe must have forgotten to send in our order as we waited 45 minutes and all tables around us wh…

Hostess and waitress were standoffish and not that friendly. Our appetizers came out quick but our alcohol took quit a long time to get to us. Husband got a beer and I got the Bahama mama which I t…

Felicia Manor

So I paid $10 for chicken tortilla soup and had it delivered through Uber eats. How would they still charge $10 for this??!! I KNOW their soup bowls are bigger than this! Lesson learned. They don’t have to deal with an unhappy customer when it’s through a delivery company so why not do things like this?? Smh I won’t be ordering the soup anymore.

Would give zero stars if I could. It took very long for our food to come and just appetizers. We also thought that all appetizers were half off because it was not displayed very well. The employees w…

Would give zero stars if I could. It took very long for our food to come and just appetizers. We also thought that all appetizers were half off because it was not displayed very well. The emplo…

Would give zero stars if I could. It took very long for our food to come and just appetizers. We also thought that all appetizers were half off because it was not displayed very well. The employe…

my friend and I came into Applebees today at around 4:30. We waited at least 15 minutes before we were greeted by the bartender Carina. She acted as if we were an inconvenience to her. We normally …

We decided to order the Dollarita, The classic combo (as a meal), and the Quesadilla burger. I'd love to tell you how the food taste but after an hour we still didn't get served and a table of …

We decided to order the Dollarita, The classic combo (as a meal), and the Quesadilla burger. I'd love to tell you how the food taste but after an hour we still didn't get served and a table of 2 ri…

I got the chicken and shrimp dish. It was not sizzling at all. The food seemed like it was microwaved to warm it up. As soon as I got back to the car my stomach started hurting. I'm pretty sure I…

I got the chicken and shrimp dish. It was not sizzling at all. The food seemed like it was microwaved to warm it up. As soon as I got back to the car my stomach started hurting. I'm pretty sure I g…

The floors were covered in food and garbage and our table was extremely dirty. We ordered appetizers which were delivered to the table behind us and when the server realized she went back picked it…

The floors were covered in food and garbage and our table was extremely dirty. We ordered appetizers which were delivered to the table behind us and when the server realized she went back picked …

The floors were covered in food and garbage and our table was extremely dirty. We ordered appetizers which were delivered to the table behind us and when the server realized she went back picked it…

Disappointed with my visit to Applebee’s. My order was missing the chicken wonton tacos, the $14 salad portion was very small and didn’t even fill the entire container, and the cookie dough dessert came without all the toppings. On top of that, our waitress was rude, which made the experience worse. For the price, I expected much better a this was an online pick up order.

Isaiah Ballenger

Just waited 32 minutes for a DoorDash order and had not a single person help me until I started bitching out loud. Horrible customer service and the bartenders and servers just lallygagging around making jokes. The order was DONE for the ENTIRE time I was there and was just sitting on a shelf. 32 minutes the food sat before I had it in my hand. Ridiculous. Can ask to walk around me but can’t ask why I’m standing there at the To Go counter

William & Patricia

Ordered a 2 for $25,and paid extra for the 8oz Steaks. Asked for Medium Well on the order... I recieved a cow slab still breathing. Pretty sure it mooed when I cut into it. Neither steak was finished.

Briam Perez-Garcia

Hi there, So I am rating this restaurant 1 star. Food was good this time. Backstory.. My wife and I came here several time. Each time was worse the last. We only came back because the general manager apologized and gave us a voucher. Anyways we come and my wife's food was perfect. An mines was okay just not pink like I wanted. So they remade it. Back story. My wife gave this restaurant 1 star because on veterans day we came here. I got a steak and it was a skinny 2 Oz looking steak. Had it redone and it was better but my wife was not pleased. So she left a review. Tell me why the manager came to my wife with the printed review and made her feel like what she was in the wrong for the review.. Apparently my wife and her used to work together.. So she used that to make her feel like trash instead.. We came back to have a good experience and it turned sour because the manager wasn't ever to separate a past work relationship from a professional one... My wife was so hurt that she regretted coming here.. I was so uncomfortable I couldn't finish my food.. Would never return while this manager is here.. What a shame. Can you imagine leaving a 1 star review and having the manager guilt trip you? No thanks.

Ashley PG

I know that nothing is going to be done about this, but I can at least help other people and save their time from coming here. I have been there three times recently, and each time I went, the service was worse, and the food was awful. The first time I went, we were greeted and sat right away in a booth. At first, I did not notice, but after I moved my feet, my shoes literally stuck to the floor. Someone had spilt soda or some kind of sticky drink there. I had a long dress on, so not only did my shoes get nasty but so did my dress. I requested to move to a different booth, so we were moved. The server had no remorse, just "oh I am sorry" and quickly moved us and didn't seem to care about my shoes or dress or the inconvenience. I felt bad for the next people that came in after us, they were sat at that booth with the sticky floor before it was cleaned...and that is not the only bad part about this visit. I ordered some steak with potatoes and a vegetable. They have not had broccoli in a long time which is also a bummer because that is my personal favorite. When I order steak, I usually order it medium well because I do not like a lot of red in my steak. When the meal came out the first time, there was so much blood pouring out of my steak and I had not even cut it yet. When I cut it, all of that blood poured right into my potatoes and ruined my potatoes. I sent it all back and asked for it to be cooked again. When I got it back, it was better than the first time, but still not what I wanted. When you pay a good chunk of change to eat out nowadays, you should expect some kind of good quality, but not here. The second visit, we were again sat in a booth. The music was blasting SO loud we could not even hear ourselves talking across the booth. I ordered the bourbon street chicken and shrimp. When it came out all sizzling, I was excited to try it, thinking that this visit might actually be good. Everything was wayyyy overcooked. Black even. I wish I had taken pictures. I sent this order back and they made it again, shrimp and all, and it was actually correct. Again though, I should not have to send it back to get my order right. It should come out right the first time. My third and final visit (I won't ever be back here), was to celebrate my husband for Veteran's Day. He wanted to come in to get his free meal. We came around 9:40 pm and were sat right away. He ordered a 6 oz steak with potatoes and corn. I did not order anything because I did not want to pay based on the previous experiences listed above. We waited for half an hour (10:10 p.m.) to get his ONE plate of food. The restaurant was not even busy, maybe 3 other tables sat and like 3 people seated at the bar. When he ordered his steak, he ordered medium rare. He received a medium steak, but this steak was probably like 4 oz. It was the thinnest slice of steak I have ever seen! We sent it back. We told the waitress that we did not want to wait another 30 minutes for it to be remade. She told us that it was on high priority because it was being sent to be made again. We agreed to wait since we did not think that it would take as long. We were wrong...we waited 15 minutes (now 10:30pm) for them to make a 6 oz MEDIUM RARE steak. When we got it back, it was medium rare, but the cut was rubbery and not edible. My husband ate what he could and we waited for the waitress to come back. We were going to send it back again but we had had enough. She did not even ask how the steak was, she asked if we wanted a box and we said no. She went to go get the check. We waited yet another 10 minutes for her to come back with the check. (10:40 pm). We paid for his lemonade and left. All my husband wanted was a nice little steak for his Veteran's Day and a nice evening out and we couldn't even have that. What a shame. We wasted an hour of our time that we could have been spending quality time elsewhere at any other restaurant in town that would have served us much faster and with better quality food. I will never return to this sad place that they want to call a restaurant.

Anyssa Everett

Fountain drinks are already pricey, as is. THEY FILLED MY ENTIRE LARGE CUP OF SPRITE WITH ICE …… It was literally 10 sips and it was gone …. Absolute scam please ask for no ice because this location cannot be trusted. I opened my cup when I got home after I was sipping droplets and was extremely dissatisfied

sarah

We ordered the Three Cheese Chicken Penne as part of the 2 for 28 deal along with 2 other meals. It didn’t come out to the table with the other three and when it did, it had no cheese sauce at all. Just dry noodles. We sent it back and didn’t get a new meal until after everyone was done eating so we asked for it to go. When the bill came it showed the 2 for 28, added the three cheese chicken and then comped it. When i asked the waitress she said that’s how system had to work in order to request the remake and that she would have the manager come talk to us. The manager came over and spoke very condescending repeating herself that it was because they remade the meal. I said I would have thought they would ACTUALLY comped the meal since we had to take it to go. She said I was throwing the money at her when I said id just pay and leave. I actually had to tell her “I dont want to argue with you”. She continued to be belittling. Upon returning with our change she was very rude. When we got home the meal was even worse than the one in restaurant. This one still had no sauce and now the chicken is BLACK. See the attached photos. One shows the menu and what it SHOULD look like and the other is what we got. This occurred 7/23/2025 around 1pm. SHAME ON THAT “MANAGER”. DO BETTER APPLEBEES.