Great service, and even greater food. Very personable staff, and very very welcoming. The ambiance is amazing.

service was quick and the employees were polite. Food was tasty as always from Chick-fil-A

chelsea knowles

Huge fan of CFA! However, I’ve tried to order DD from here 4x in a row & the bag has been completely sealed with missing whole items on my tickets. I’ve had either no side or no dressing all 4 times.. even when I’ve requested extra (of the dressing). 80% of the time when I do drive-thru my order is also missing something. I really hope the standards/training from this location improve because it’s the only CFA close to my house, but I might have to start going to the one in Conroe. :(

Brooke Nodeland

We visited the Willis Chik fil a for the first time yesterday as we’re new to the area. I was impressed by how quickly the drive thru line moved both lanes were full and backed into the parking lot but we kept moving - faster than any Chik fil a line I’ve ever been in! The assistant manager was out working the line taking the orders with other employees - also impressive! I love the team work! We ordered a spicy chicken sandwich meal and 30 ct nugget meal. They are generous with their sauces which was also impressive! Unfortunately, the sandwich was a bit rubbery and undercooked which was disappointing. The fries and nuggets were perfect though!! Overall we were impressed with the visit - will probably just stick with nuggets and fries from now on though.

Not sure what the fuss is about. The size of the tenders is 1/2 the size of the tenders in Atlanta 5-10 years ago. Truly a rip off. The prices for fruit are ridiculous. The grilled chicken wrap a…

Not sure what the fuss is about. The size of the tenders is 1/2 the size of the tenders in Atlanta 5-10 years ago. Truly a rip off. The prices for fruit are ridiculous. The grilled chicken wrap…

Not sure what the fuss is about. The size of the tenders is 1/2 the size of the tenders in Atlanta 5-10 years ago. Truly a rip off. The prices for fruit are ridiculous. The grilled chicken wrap and…

Sorry as I can tell more something in chicken as second time gave it a chance and automatically I swell up and inflamation is sooo bad! \nService of course has always been excellent! Just wished whom…

Sorry as I can tell more something in chicken as second time gave it a chance and automatically I swell up and inflamation is sooo bad! \nService of course has always been excellent! Just wished wh…

food was fine, it's chic-fil-a, so you know the food will be decent. The reasoning for the low score is from one employee, Julia.\nShe was rude right out of the gate, rolling her eyes when I aske…

Be really nice if yall would stop overcooking your chicken. Notbodys wants crunchy dried out chicken nuggets or sandwhich

pgn crafts

We received our food fast. Although the food was not hot. The sausage biscuit tasted under cooked as well as the hash browns. The hash browns were not even lightly crispy they were soggy. And tasted under cooked as well.

Annmari Cooper

This is just a small portion of the awful salad I got tonight from the Willis location. This one could learn so much from the Conroe 105 location. I’ve never gotten anything but great food from there. Here in Willis it’s hit or miss. I figured on a Monday the salad would be fresh but I think it must have been made Friday or Saturday. It was wilted and some was brown. For what you pay I should be able to eat more than the chicken off the top. Tried to call to mention it to the manager but the phone isn’t working. 😩 sad experience.

Tina Mares

While it tasted fine it was messy to eat due to missing part of the top half of the biscuit and the cheese on the paper rather than on the sandwich. Need some quality control. Do better Willis!

Bradley Shipes

We all love Chick-fil-A a lot of us go every day. But lately, the customer service hasn't been up to par. Every time in the evenings, the workers seem miserable, like they don't want to be there. I even get looks like "oh, it's you again." That's not what expect from Chick-fil-A. I'm just trying to get some food, not feel unwelcome it's one of the reasons I've stopped going in the evenings.

Emily Rowe

This continues to be the worst chick-fil-a location we’ve been to, which is unfortunate since chick-fil-a is the only fast food we eat and it’s close by. The issues: 1) kale salad was unwashed, undressed bowl of raw kale. 2) forgot Mac and cheese in kids meal and had to drive back. They didn’t seem to care either. They also forget the straw all the time, which is frustrating for my toddler 3) Mac and cheese is either great or a ball of cheese and dry noodles 4) one time had great chicken noodle soup. Tonight, there was not a single morsel of chicken in it. Not one. 5) went to order a kids meal and I was cut off before I could even say what I wanted included. She said what else. I hadn’t even told her chicken nuggets or strips, the side, or the drink and she was rude when I tried finishing the order. 6) we had a chicken nugget that was pretty red in the middle. Always a confusing or unpleasant experience here and it’s unfortunate since it’s our go to when eating out.

Horrible quality. My food tasted fishy!! I don't understand how, but the chicken tasted fishy. Chicken in my burrito was old and soggy. Hasbrowns were mush and greasy. Fish smelling grease covered …

I tried the new chicken sandwich with pimento cheese, there was very little pimento cheese, the sandwich was soggy and the bread was falling apart plus it was sweet. If I had eaten it in the restau…

I had never been to a chick fil a with bad service until I came to this one. The drive thru line was very long. The (guy in charge? Wearing a blue shirt) was very rude. Never coming back

Mr M

Long line, high prices, small portions. Nuggets tasted like chemicals and salt. Unfortunate this company use to be ok for mediocre food.

Jenna Jordan

They have no interest in making things right when employees mess up an order. Half their chicken nuggets turn out rubbery and make sure you check for sauces because there’s a good chance it’s not in your bag even when they tell you it is

Missy Dillavou

This is the most misrun chic fil a I have ever been to! Slow service, lack of communication and The manager is rude to customers and employees.

Ken Moseman

Every time we go to the Willis location they mess up our order. Today they clearly messed up our order again. You can clearly see on our receipt that we asked for no pickles and mayo…we received chil fil a sauce and pickles instead. Also the fries from Willis are always soggy. The Willis location needs to do better!

Tim Harrell

Not only do you have to make them give you the sauce that you pay for EVERY TIME you pick up, this is the “large” fry. Chick-fil-a is a joke with good marketing.