Space Dandy

Buyers beware!!! The food is ok. The pictures show I ordered a large side of Mac and cheese and they barely filled it half way in the container. The location is usually busy so I give a lot of slack but this day and time it wasn't very busy. Definitely this store needs some kind of help to operate. 12/2021

This food is always burnt or raw. Employees are rude and the Cole slaw is always rotten smelling. Avoid! At all costs.

My experience at Popeyes Louisiana Kitchen - Central Park Ave was extremely disappointing. From the moment I walked in, the customer service felt unprofessional and unwelcoming. There was no line and no other customers, yet the employee at the register appeared visibly bothered. There was no greeting, no smile, and the interaction began with a blunt “What do you want?” which immediately set a negative tone. I was placing a coupon order and expected a smooth transaction, but the communication lacked courtesy and clarity. When selecting my sides, the female employee seemed irritated while quickly listing options. She proceeded to finalize the order without asking whether I preferred spicy or mild chicken. I was given regular, though I would have chosen spicy had I been asked. As someone who genuinely enjoys Popeyes and looks forward to the food, the quality was also disappointing. The fries were not hot — not even warm — just cool. The chicken was not hot and, in my opinion, soggy. The biscuits were acceptable but would have been much better served hot. The mashed potatoes were the only item that arrived properly heated. Customer service and food consistency are essential in the restaurant industry. Unfortunately, this location fell short in both areas during this visit. Based on this experience, I cannot recommend this location.

[email protected] Mighty

This place is so disgusting and the lady Indian lady she is so nasty and disgusting and I was sick to my stomach with her service I video taped her she is so rude and I wanted to vomit her behavior is so nasty🤮🤮🤮🤮🤢🫩 she gave me the wrong meat gave me breast and I didn’t want that and she overcharged me and was so rude felt so uncomfortable getting food from her I’m gonna report them to the bbb

Saad Shari

I had an extremely frustrating and unprofessional experience at this Popeyes location tonight. I placed an Uber Eats pickup order around 9:00 PM during a snowstorm, specifically choosing pickup so I could get in and out quickly. Both Uber Eats and Google Maps showed the restaurant as open until 11:30 PM or midnight, and the app indicated my order would be ready shortly. When I arrived, I waited in my car as instructed by the app. As I walked up to the entrance, a worker locked the door in front of me and turned off the lights, without any notice or explanation. Confused, I went around back and saw the same employee standing outside. I politely asked about my order since the app showed it as ready for pickup. He looked at me, smirked, and said, “I can make it for you tomorrow.” When I asked why the store hadn’t updated its hours on Google or turned off Uber Eats ordering for the night—so customers wouldn’t keep placing orders—he told me to leave. As I was leaving, I noticed two other customers also waiting outside for pickup orders, clearly dealing with the same issue. Meanwhile, the store continued to appear open on both Google and Uber Eats, meaning more customers were likely being misled and inconvenienced throughout the night. I understand emergencies, staffing issues, and even weather-related closures—but locking customers out without warning, keeping online ordering active, and speaking to customers this way is completely unacceptable. The lack of professionalism, communication, and basic courtesy from the staff was shocking. I hope management takes this seriously, because this experience reflects very poorly on the brand.

Devon Battle

I usually place my order online and pick up at the store. Today, the app was having issues for me to place an order that on the app it cost 3$, when in person at the store its 8$. I asked the person at the counter if he could honor it and he said no. However you can clearly see what I am ordering and there's an issue that won't allow me to and there's no customer service to accommodate the business failure on the app

Tawanda Bradshaw

This guy right here is rude , I came in for the 6$ box and they saying it’s online only why is that I could go to another Popeyes and get the 6$ box in the store and not this Popeyes who is the corporate people ? Im going to write on here everyday until someone say something , ITS ONLY THIS POPEYES

Lina Carrasquillo

This is restaurant is a rip off this is the 2nd time I order with them on uber eats and they robbed me!!!! Last time I order the special with them on uber eats which is the bonesless wings and the two chicken sandwiches they didn’t send me all the wings they sent only 5 this time I order with them again on uber eats the same thing but this time it should of been a Total of four chicken sandwiches and they only sent me 2 and of course uber doesn’t give you ur money back so they are both robbing people

Motez Penny

Very careless employees. I ordered hot wings, and sauce on side. But they put pickled spicy sauce (I think that’s what it’s called), and mixed with wings. They were busy I understand that, but need to follow basic instructions. Please. I don’t like that pickle sauce, it’s not for me. I tried once, hated it. Don’t force it to me please. It’s 2nd times in a week that I got wrong order. I would have just went back and asked for replacement if it was near and not so late at night. Please Popeyes, do a better job.

Jodi Deluca

Beware the male manager is extremely rude. I went in for the special six dollar box that I saw advertised on television that morning 6/1/2025. The manager rudely told me that it was an online offer, to which I replied it didn't say that on television. He doubled down again very rudely. I reached out to corporate to complain and the did offer me a coupon, but here's the thing I need to download the app. I don't eat there enough for me to download the app. If I could have given zero stars I would.

stephen catalano

Everything I come here, it's what they want to give you.i ask for dark spicy chicken , and they don't have it.im giving up on this store, the one in Getty Square is so much better.and they don't have coleslaw on central ave,I ask for mashed potatoes, come home and it's rice and beans

lily & mommy

It was a confusing transaction, went in for the$ 3.99 8 piece chicken nugget special and was told I could not get it unless I bought the meal that was the only way???? Huh they had advertisement on the windows of just the chicken nuggets special nothing in regards that I had to buy the meal I asked again if I had to buy the meal just to get the chicken nuggets that they had on the window and she stated that was the only way if I wanted the nuggets??? I pointed towards the advertisement that they had behind them and stated nowhere does it say I had to buy the meal in order to get the nuggets by themselves She continued with the same story I contacted customer service made a report and never heard back from them. Not only that I got the meal never received my biscuit never received my apple pie that I ordered which I had to request it with hesitation and attitude it was an extremely bad experience we'll never go to that Popeyes again. Mind you I literally had 12 pieces of macaroni and cheese in my side lol just have to laugh to take away from how awful this was...smh this company obviously doesn't care about their customers or customer service

GL!TCH

This is the 3rd time they have done this. Ripped packaging. They put chicken fingers instead of chicken breast on spicy chicken sandwich. This is how they discriminate and not get you to go back. I will never go here ever and I recommend you don’t either