La verdad me acerqué algo apenada porque iba saliendo de trabajar e iba algo desarreglada, pero el trato de todo el personal (tanto meseros como hostess) fue amable, cordial y muy atento. Al pedir los alimentos nos preguntaron si éramos alérgicos a algo lo cual se me hace un detalle agradable para esas personas que puede que si tengan alguna alergia. La comida y bebidas llegaron rápido a pesar de la gente, la verdad me encantó ir 😊

Vengo a Sushi Factory por lo menos una vez al mes. Ya he ido a todas sus sucursales y siempre la comida esta riquisima, el precio se me hace bastante accesible y la atencion es buena. Te reocmiendo ir preferentemente a cenar o comer antes de las 2 porque en horas pico toca hacer hasta una hora de espera, sobre todo si es en fin de semana.

Es un buen lugar para disfrutar alimentos bien preparados, la atención es buena pero podría mejorar. Buen ambiente si no les molesta el bullicio de un centro comercial. La entrada de costillas teriyaki súper recomendable.

Angel Carrillo

Best food ever but I would recommend the Ribs it was so good and delicious.

Melina Burt

The food was fresh and all of the options were delicious!

Joselin Villa Canela

It’s a pretty place in the mall Andares. The food is delicious. The service is good and it has a large menu.

Jovani “JOVANI7919” Cisneros

Really inexpensive compared to many places. Despite it's location and all I was dumbfounded by their prices and their food. I had low expectations of the sushi due to trying 2 other sushi places near the center of GDL that were top rated and being mediocre. The sushi was made differently from what I've seen but it was delicious. Even ordered one to go.

leah m.

great food and prices. the rolls and udon were delicious, but if you're looking for a more authentic take on japanese food, this wouldn't be your best option ^_^ servers were very attentive though there might be a short wait upon arrival.

Yoli L.

Only had the chicken rolls but they were great

Ben D

Best sushi ever ! These are not real "sushi", they are like "Mexican sushi" , but they're still really tasty ! I stayed in Mexico for six months, and I had to take their reward card because I was going there so often ! The reward card give you the sushi at two for the price of one for the week of your birthday, and discount when you go often ! There is also a sushi of the month which doesn't appear on the menu, you can see it on their Instagram page. The sushi of the month is usually less expensive than normal but as tasty ! I want to know how they make their iced tea ! LOVE IT !

Michael Leno

Affordable and delicious! A nice menu with all sorts of meal styles. The place is very fresh and so is the food!

E Uka

Great sushi place. Loved the food and location

Juan L.

Great food, the brewed iced tea with a hint of lime is divine, and the outer seating area is very pleasantly pet friendly. The wait staff was very friendly, especially Flor who was our most pleasant server in Guadalajara. Will eat again when we return.

Fuimos de noche y el servicio fue muy bueno, pedimos un arroz ginza, una tostada de camarón roca y un sushi de camarón con bebidas de té helado. Todo estaba muy rico y las porciones son fantásticas. No estaba concurrido en ese horario, lo recomiendo.

Lugar con muchas opciones. Me gustó todo menos el sushi, muy X para ser su especialidad. El servicio.fue bueno y rápida la cocina. Algo que me pareció que no fue muy correcto, los meseros jugando con los de la cocina.

•Udon un 99% solo porque tiene poco fideos, pero el sabor está muy rico. •Monster roll, Rico y de gran tamaño •Kinoko Soup, Rico pero igual poca pasta *Recomiendo el Honey Chicken, buen tamaño como para 2 o 3 personas y el precio es económico.

Slowthunder

Read the menu closely (Google translate) and stick to the bowls and cooked dishes. I went off the pictures and ended up with stuff I did not enjoy at all with the rolls. It's very different than a American or Japanese style sushi restaurant and not in a very creative way. Service was good and kind and cost was very reasonable. I'd stick with the steak houses or fancy Mexican spots near the Hyatt.

Daniel Schmidt

Good service. This sushi seemed to have a Mexican twist that detracted from the flavor of the sushi and just wasn't what I had in mind. However, a Japanese restaurant a couple doors down DID have AMAZING sushi! So unfortunately, I won't come back to the Sushi Factory.

We went to Guadalajara for a family trip. At the last minute, we decided to have lunch at Sushi Factory Andares before driving to the airport. We had different plates rolls, poke and tostadas. …

We went to Guadalajara for a family trip. At the last minute, we decided to have lunch at sushi Factory Andares before driving to the airport. We had different plates rolls, poke and tostadas.…

Si les toca este mesero mejor pidan otro. Es la tercera vez que nos atiende de mala gana nunca está al pendiente al refill de las bebidas, siempre le hacen falta cosas que le pedimos. No es cordial, y simplemente no tiene tacto para la atención al cliente. Tuvimos que pararnos para pedir la cuenta porque nunca se acercó a nosotros a preguntar si ocupamos algo mas. De ahí todo lo demás bien, a excepción de ese mesero.

No tuvimos una buena experiencia pues desde que llegamos pedimos mesa para 2, las hostess se voltearon a ver entre ellas y viendo que había varias mesas libres nos dijeron que teníamos que esperar, pasaron 15 min y no nos pasaban pero veíamos que a otro si, hasta que fuimos a preguntar y se les había olvidado que nos habían anotado en espera 🙃 al sentarnos nadie se acercó a tomar el pedido o presentarse hasta que se los pedimos, y la mayoría del tiempo meseros y hostess se la pasaban platicando en un rincón, alimentos deliciosos eso sí pero nos sorprendió el mal servicio pues en otras sucursales están muy pendientes y se espera que aquí sea igual o incluso más!

John Santiago

the ambience and service was excellent, however the sushi i ordered was incredibly dry and the rice looked old. I don't have huge expectations for sushi in mexico, but it's possible i just ordered the wrong thing. Give it a try !

mr manny

Not impressed. Something is wrong when the mojito is better then the sushi. Sushi rice was too dense, and lacking flavor overall. Crazy how busy this place is...

Ismael Almada

It used to be a really good place to eat. Sushi’s now are low quality and a bit expensive. The places is very architectural well seen, details, colors, etc; but service has decayed a lot.

Art Magana

I got so so so sick from eating here! The salad I had was delicious and otherwise, it was an ok experience. I believe that the fake crab Meat on the sushi was the culprit. I should know better than to eat fish from a small eatery. Live and learn

Nicolas Chlebusch

This place has nothing to do with sushi, not even remotely. They only sell rolls and some Asian style food. The fish was of lowest quality, the tempura was old and chewy, everything was badly prepared, the rice tasted of very low quality. This is mass produced cheap food. I won't be back for sure....

Una experiencia muy desagradable. Nos atendió Emanuel , un chico sudoroso y sin una solo sonrisa, que al parecer no conoce el menu en absoluto. Nos preguntó si serian 7 y 12 rollos, dijimos 7 , pero trajeron 12. Cuando le señale el error, simplemente dijo: “me equivoqué “, y no ofreció ninguna solución- ni cambiarlos, ni corregirlo, ni siquiera pidió disculpas. Si hubiera sabido que iban a traer 12, simplemente no habría pedido tantos. Además, los rollos estaban secos y sin sabor- probablemente los peores que he probado. El mesero, además estaba masticando chicle y su saliva caía hacia nosotros. También tuvimos que pedir los palillos para sushi varias veces, ya que no los traen automáticamente. Ademas, nos cobraron dos clamatos cuando solo pedimos uno. Fue una experiencia terrible. NO LO RECOMIENDO.

La comida es rica y los precios son accesibles, pero me parece inaceptable que al pedir para llevar te quieran obligar a pagar el servicio. El servicio es para cuando consumes en el lugar, no tiene sentido aplicarlo en pedidos para llevar. Es una mala práctica que deberían corregir, porque te incomoda volver, aunque la comida sea buena.

Steve Paul

Waited in a long queue of people. Was paying attention, they didn’t call our name. We went to check where we were in the queue and the girl rudely told us they already called it. They 100% did not.

Lexi Allen

Extremely disappointed with my experience at this restaurant. The food was good but the service is truly lacking! I am a young (and small) woman. I was staying very near to Andares and missed dinner, so had to go out at night and grab dinner by myself. Towards the end of my meal, a waiter (young male) approached me with an alcoholic beverage that I didn’t order. I told him that I didn’t order it and didn’t want it. He told me that “a friend” had sent it. I told him that I didn’t want the drink and waved him / it away. The waiter took it upon himself to bring the man over -- the man who’d sent me the drink -- and introduce him to me. This man sat himself at my table and started chatting with me. I was incredibly uncomfortable but the waiter was hovering beside me asking for payment while this stranger was chatting with me. He even chatted with the man a little bit and acted as though this was perfectly natural. I was put in such an awkward situation and I cannot believe that someone in this industry isn’t aware of such basic protocol -- keep your customers safe and comfortable! Especially female customers (dining alone¡) when there are strange men and alcohol involved! If a woman refuses a stranger’s drink offer, definitely do not bring him over to her table. If you notice that she’s visibly uncomfortable, do something! And don’t take her credit card while there’s a stranger at the table! Will not dine here again. >> Estoy muy decepcionada con mi experiencia. La comida es deliciosa pero el servicio es muy pobre. Soy una mujer joven y pequeña. Estaba quedando acerca de Andares y una noche tuve que salir para cena sola, sin mi familia. Al fin de mi cena, un mesero se acercó a mí con una bebida alcohólica que yo no pedí. Le dije que no lo quería. El mesero me dijo que “un amigo” lo envió. El mesero me trae el hombre y este hombre se sienta en mi mesa y estoy muy incomoda! Y qué más el mesero está hablando con el hombre y se parece como todo esta super cool. No, no es okay. En un restaurante o bar es muy importante que el cliente -- y que más una mujer joven sola -- sienten segura and cómoda, especialmente con hombres y alcohol! Si una mujer le dice no a una bebida, le dice no!

Vicky Mercado

WORST SERVICE!! If I could give this 0 starts I would. This place is terrible. Ordered 3 avocado rolls to go. I repeated the order to the employee three times. She came back with the check, gave her the money and never returned. The order finally came out 35 minutes later and was incorrect. The manager had to come out and make sure the order was wrong. Left for about 10 minutes and another employee returned with my money and said sorry. Didn't offer to remake the order or even want to deal with the situation. I can understand them getting the most basic order incorrect, but there is no need for the horrible customer service. Will never return again. I wanted something quick as I was hungry and in a hurry to go to the airport, and it turned out to be the worst choice in Andares. Never coming back.