Judy Clay

Terribly disappointed. Was really looking forward to some chicken gizzards with gravy & a roll. Ordered 2 pieces of fish & hush puppies for hubby. Checked the top layer - fish looked over done - but oh well. Unfortunately - did not check second box until I drove home. NOT CHICKEN GIZZARDS. A couple of over crispy wings. Not much of a meal ALWAYS TAKE YOUR TIME TO CHECK YOUR ORDER BEFORE DRIVING OFF! When I called to complain they offered to give me what I ordered if I drove back! NOTE TO CHICKEN EXPRESS - check your orders for accuracy! 🤬😡 Grrrrrr...

Glad I checked. Handed me the complete wrong order through the drive through so I had to come in. Come to find out they messed up completely and gave me wings instead of hot wings. If you don't know ASK.

I ordered the 3 piece with a breast. Also ordered chicken tenders family meal. They packaged all of order except for the breast and said they are waiting for breast to cook. It took 25 minutes!!!! So all the food that was packaged was COLD!!!! The people that waited on me didn’t understand English! So very very disappointed in my food, which has always been wonderful in my past experiences with this restaurant. I will never come back here again! I used to be a happy customer but now I’m not.

caleb solomon

Food is good but the service horrible long waits and they can never ever get your order right so don’t order anything extra because u will just waste your money! Very irritating…

Mary Turner

I had requested to prepare my spicy chicken tenders to be cooked fresh. They ignore my request and lied. By the time I got home, it was very clear they were not cooked fresh and they had me to wait as if they were cooking them fresh. They have lost a Customer for good.

D “D_Tha_God” Lofton

They need to fire the drive-through worker. No one can understand what he’s saying but he acts like it’s us. Plus, they can’t even process a payment! I’ll see why I don’t come here anymore. I looked through the drive-through window and the man who is dropping the chicken is eating while cooking.

Kendrick's Corner

Front window guy was very rude and didn’t want to take my order properly. Manager had to step in and fix my order. We I got to the window the guy took my card and walked around the restaurant. The card reader was right infront of the window…. He then didn’t want to give condiments to me or a fork for my Mac and cheese…. Unprofessional

Kael Swarmwart

Waited a LONG time at the drive-through window for my food. Requested honey for my roll. Made it all the way home before I found out they didn't even give me my ROLL!!! AND the honey I requested was not in my bag either. First ever horrible experience at this location. Probably will look for another location now. I usually go out of my way to go to this location (not close to my house) for the good service. VERY disappointed! ☹️

brandon newkirk

Drive thru experience was eh. When i got to the window, the kitchen is visible, absolutely abhorrent, i saw multiple food code violations. Open personal drinks and food in customer food prep and staging areas, trash everywhere food all over the floors, all the counters were dirty and had food and crumbs on them , piles of stuff on the floor, just nasty. i have food management certifications, so im not exaggerating. It was disgusting and the only reason i didn't drobe away is because the guy got to the window and i felt awkward doing that. I will NEVER return.

No Caller ID

This is why I stopped coming to this establishment because they don’t properly prepare anything, fish be cold, fried burnt hard and cold, order be some what right. Get home just to see I asked for a roll and I got hush puppies. Do better.

Ms. S. Wilson

LIVID!!! I waited so long to be able to eat and used my last on this meal! The chicken was 2 inches long, they tried to cover the thigh with a bunch of batter, but I could still tell it was really small. I am a female, look at the pieces on my hand! BEYOND RIDICULOUS!!! The tenders were raw l, pink, cold, and bleeding in some spots! TOTALLY DISGUSTING! And I still couldn’t get my full refund from Uber eats. So, I guess I’ll just freaking starve! You all need to send me something to fix this horrific experience! ASAP!

+5

Ms Mo

I went for a promotion on Groupon. I ordered liver and gizzards mixed. The lady who took my order in drive thru knows little English and got my order wrong. I ordered a regular sized but she rang me up for the large one. So the manager had we wait about 10 minutes for it all to be done. I got all the way home and realized my gizzards and livers were overcooked and had been fried in old grease. So I went back. There was a lady there who had ordered the same thing and was bringing hers back too. I put it together that they gave her the first order that I made, which meant she received the meat that had been sitting out after I left. So, I waited for my new batch of livers and gizzards. I just got home and low and behold it’s all overcooked, and super chewy!!! Don’t go here. The manager lady with the blue shirt was talking about me to the guy that’s always drunk in the red shirt. They need new management. Don’t waste your time or money.

Zeno Min

tastes pretty terrible. those hard rocks aren’t spicy wings and cole slaw tastes old and warm. don’t order from here unless you’re hard pressed. just goto wingstop friends

Arthur Lin

Service is great, but the food needs to be fixed. Every time we order to-go the chicken is PINK and I thought fine, but this time it’s bleeding red. Can’t let that slide. Fix your chicken!