Pokeworks
Poke · Addison
About Pokeworks
Pokeworks in Addison offers a fresh and flavorful dining experience with a 4.3-star rating based on 226 reviews. We specialize in delicious comfort food, perfect for lunch or dinner. Enjoy our fast service through dine-in, takeout, or convenient delivery options. We welcome solo diners and strive to...
Pokeworks in Addison offers a fresh and flavorful dining experience with a 4.3-star rating based on 226 reviews. We specialize in delicious comfort food, perfect for lunch or dinner. Enjoy our fast service through dine-in, takeout, or convenient delivery options. We welcome solo diners and strive to be accessible to everyone, with wheelchair accessible entrances, parking, restrooms, and seating. We're open Monday through Friday from 11 AM to 9 PM, and Saturday and Sunday from 12 PM to 8 PM.
What Customers Say About Pokeworks
Pokeworks Addison receives high praise for fresh ingredients, customizable bowls, and generous portions. Many reviewers specifically mention excellent customer service, highlighting staff members like Dee, Greg, Mary, Israel, Emanuel, Manuel and Irving. A few reviews mention occasional errors with orders or insufficient meat.
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Tip: Build your own bowl to ensure you get exactly what you want. Be aware that sometimes toppings may be forgotten or meat portions may be small.
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Frequently asked questions about Pokeworks
Pokeworks Addison Reviews
Delicious . Great customer service from both of the nice gentleman that work at this location in the evening.(Mr. Manuel& Mr. Ervin:)-
Pokeworks is a solid choice if you’re craving some Poke! I normally spend anywhere between $18-$20 on a poke order but at Pokeworks I only spent about $16 not including tip, so for me, this is a fairly affordable option! I will say the portion sizes appear to be “small” but then again as an American I am used to LARGE portion sizes haha. Despite the perceived portion sizes being “small” I feel incredibly satiated and full! 9/10 would recommend - will definitely be coming back again for lunch!
For starters, the service was very satisfactory especially for my family and I because we speak Spanish and the employees were able to guide us through the whole ordering process. I really liked how you are able to try a sample of what you could choose in case you don’t like it which is a big factor in your order. The ingredients were definitely top tier and the variety of healthy things your could order was very impressive. The price was very reasonable considering the expensive ingredients and the quality. I would definitely come here again and wish there was a closer location near our home! I recommend it to anyone who is exercising a diet or is looking for healthy things to eat at a good price.
After coming here a couple times I can definitely say the atmosphere is nice during lunch and the portion sizes are normally pretty big for $14. Only had one mid experience but after comparing to a couple other local shops this place is really the best. The only thing I would say is it does feel a little awkward in the restaurant.
My experience at Pokeworks was great, it is always great...they give great service and my two favorite guys there are frank, and the young fella with the long hair, don't know his name, but they are extremely nice, as well as friendly..when I go, they are smiling, and ready to serve...I love that, and I recommend any and everyone to go visit...love the conversation...great job frank....
Service was incredible!! Greg went above and beyond to make sure I got my food, I had ordered on ubereats and ended up missing a bowl so I called up and he offered to drive it out and make sure I received what I paid for. Even threw in an extra cookie so I really appreciated the kind gestures ((: will be ordering again
I can't say enough about the excellent service I received from Pokeworks. I made an online order for a delivery at 12:30p, but the online ordering system for some reason made it a pickup order for an hour earlier. Add to that, the phone number on the order was to the wrong store, but lucky me, the GM was the one to pick up the phone. He not only went to the original store the order was intended, but he personally drove my order to me. What restaurant do you know would provide this kind of top notch service? Not many! This is an example of going above and beyond exceptional service. Bravo! 👏🏾👏🏾 Btw, the food is superb as well. 👌🏾
This is the 2nd time I have been here. It recently opened and both times I have ordered the large poke bowl with 3 proteins. Normally get salmon, spicy salmon and spicy tuna with one of the spicy aioli sauces and many toppings. Both times my order has been ready when I got there and the location is very clean and the ingredients are fresh. Definitely recommended for poke.
Build your own is the way to go. All their Ingredients are fresh, 100% recommended!
This place was super yummy! And the staff were so kind and attentive! Will definitely return 😌
I had this door dashed to me. So I wasn’t able to see the atmosphere! However the food was amazing and it did arrive in a timely manner. I had the hot miso soup which was absolutely perfect and also had the 2 protein poke bowl. I had spicy tuna and spicy salmon. It tasted fresh and the poke sauce was on point! I will definitely be ordering again .
I love getting Poke bowls whenever I can and I always go to Pokeworks on the way home to see my parents and to enjoy a bowl with them! Even the spam musubi 😁 Every time I come in to order or pickup my order, the staff is very nice, the portions of food are perfect and the food is amazing! Even the miso soup is good! Y’all are doing amazing! Thank you for making awesome Poke Bowls and burritos!
We accidentally ordered pick-up instead of delivery but Greg was kind enough to bring the order to us. Greg has excellent customer service and went above and beyond! The food was so delicious and very fresh.
Cute and small place. I walked in and didn’t know what I wanted (I was that customer that day)! They were super patient and let me sample things so I could build a bowl that I would enjoy.
This place was super yummy! And the staff were so kind and attentive! Will definitely return 😌
I had this door dashed to me. So I wasn’t able to see the atmosphere! However the food was amazing and it did arrive in a timely manner. I had the hot miso soup which was absolutely perfect and also had the 2 protein poke bowl. I had spicy tuna and spicy salmon. It tasted fresh and the poke sauce was on point! I will definitely be ordering again .
I love getting Poke bowls whenever I can and I always go to Pokeworks on the way home to see my parents and to enjoy a bowl with them! Even the spam musubi 😁 Every time I come in to order or pickup my order, the staff is very nice, the portions of food are perfect and the food is amazing! Even the miso soup is good! Y’all are doing amazing! Thank you for making awesome Poke Bowls and burritos!
We accidentally ordered pick-up instead of delivery but Greg was kind enough to bring the order to us. Greg has excellent customer service and went above and beyond! The food was so delicious and very fresh.
Love this place! It’s one of my favorites to order from, and for a first time dining in we had such nice service. 😊 Thank you so much!!
Cute and small place. I walked in and didn’t know what I wanted (I was that customer that day)! They were super patient and let me sample things so I could build a bowl that I would enjoy.
Fist time trying this place and Dee (I think he said his name was) was great. Very pleasant and inviting. Ask about my day and we talked about the other location that I normally go to. Clean place, fresh ingredients. All around great experience. Dee, definitely made it more inviting!
I like the location and food is quick, consistent and tasty. The GM here is always a nice and hospitable guy, making others, whether they are regulars or first time visitors, and me feel welcome. Definitely give this place a shot if you haven't yet.
I love eating there. I always go there, and it's as if I were at home. The food is excellent quality, and the service is even better, especially the girl who works there named Mary. She's very attentive to us, the guests, and makes our stay there pleasant. Thank you, Mary.
We were visiting from out of town and stopped by to grab some poke, and it was a great experience. Israel and Emanuel provided excellent service—friendly, attentive, and welcoming. The food was fresh and delicious, and everything was prepared just right. Overall, a very positive visit, and we would definitely stop by again when we’re in the area.
Manuel and Irving were manning the store this evening. Cool dudes. The portions of meat are quite generous, and the food is high-quality. In addition, they subscribe to the Upside app which immediately paid me $6.41 back, 18% of my purchase price. Being a foodie, I recommend trying this place, especially if you like the Asian type of cuisine. …
Build your own is the way to go. All their Ingredients are fresh, 100% recommended!
We were visiting from out of town and stopped by to grab some poke, and it was a great experience. Israel and Emanuel provided excellent service—friendly, attentive, and welcoming. The food was fresh and delicious, and everything was prepared just right. Overall, a very positive visit, and we would definitely stop by again when we’re in the area.
Manuel and Irving were manning the store this evening. Cool dudes. The portions of meat are quite generous, and the food is high-quality. In addition, they subscribe to the Upside app which immediately paid me $6.41 back, 18% of my purchase price. Being a foodie, I recommend trying this place, especially if you like the Asian type of cuisine. …
I like the location and food is quick, consistent and tasty. The GM here is always a nice and hospitable guy, making others, whether they are regulars or first time visitors, and me feel welcome. Definitely give this place a shot if you haven't yet.
I love eating there. I always go there, and it's as if I were at home. The food is excellent quality, and the service is even better, especially the girl who works there named Mary. She's very attentive to us, the guests, and makes our stay there pleasant. Thank you, Mary.
Pokéworks is the next best thing to Malibu Poke, and I have to admit, it's pretty solid for what you get. The place was decently clean and not too crowded, which made for a pleasant experience. I really liked their exotic juices, especially the spicy Sriracha one--quality over quantity, for sure. While they don't have the most extensive selection, what they do offer is good. The staff knows what they're doing, and they kept the place tidy. My meal cost around $20, which is quite reasonable compared to the $30-$35 I usually spend at other poke places. It's not the best, but for the price and experience, it's definitely worth a visit. Four stars!
You know, sometimes you just want a sushi/poke burrito. You get to build your own. The quality was decent, it was filling, and very reasonably priced. There was a good amount of variety, and the pepper head in me loved the Thai chili option for a little kick. The ambiance is pretty standard, but it's purposefully a casual place. Nice for a quick bite
Pokéworks is the next best thing to Malibu Poke, and I have to admit, it's pretty solid for what you get. The place was decently clean and not too crowded, which made for a pleasant experience. I really liked their exotic juices, especially the spicy Sriracha one--quality over quantity, for sure. While they don't have the most extensive selection, what they do offer is good. The staff knows what they're doing, and they kept the place tidy. My meal cost around $20, which is quite reasonable compared to the $30-$35 I usually spend at other poke places. It's not the best, but for the price and experience, it's definitely worth a visit. Four stars!
You know, sometimes you just want a sushi/poke burrito. You get to build your own. The quality was decent, it was filling, and very reasonably priced. There was a good amount of variety, and the pepper head in me loved the Thai chili option for a little kick. The ambiance is pretty standard, but it's purposefully a casual place. Nice for a quick bite
Visited Pokeworks—loved the customizable bowl options and fresh ingredients! The menu was unique, service was great, and the location super convenient.
My food was delivered 20 mins late. I pointed this out to the delivery driver, no apology for the tardiness. The tuna is not looking as fresh as usual today.
The food is very good, and the portions are a good size. But the waitresses were unfriendly; you could barely hear their voices
Poke bowl was delicious 5 star Delivery order did not include dessert
The food is very good, and the portions are a good size. But the waitresses were unfriendly; you could barely hear their voices
Very little protein supplied in bowl meal. The ladies were friendly. But I won't be back
Look.. this food is delicious and fresh! But they barely add any meat in there. So only go here if you have a coupon or there’s some kinda deal going on bc this is the large bowl (3 proteins) and there’s barely any meat!! I would NOT pay 26 bucks for this unless I had a coupon just saying 🤷♀️
Look.. this food is delicious and fresh! But they barely add any meat in there. So only go here if you have a coupon or there’s some kinda deal going on bc this is the large bowl (3 proteins) and there’s barely any meat!! I would NOT pay 26 bucks for this unless I had a coupon just saying 🤷♀️
Love this location because it’s by my apartment. Honestly the food is great but sometimes they may forget the occasional topping. They forget a dessert I ordered just once. It’s not often they forget things, but for the most part they’re pretty good.
Love this location because it’s by my apartment. Honestly the food is great but sometimes they may forget the occasional topping. They forget a dessert I ordered just once. It’s not often they forget things, but for the most part they’re pretty good.
I usually love their poke bowls and I get a salmon and “lobster” one from time to time. I usually order through the app and most every time they get the order right but today’s order is disappointing. I paid for avocado and masago to be added to my bowl neither one are there. I also requested seaweed salad to be added but it’s not there either. This has happened one other time before where I ordered on the app and things I paid for were missing. That time I thought it was a fluke, someone had an off day; yet it’s happened again. Let this be a lesson to me not to order online anymore but instead in the store. I will say what I did get is delicious and tasty, as their food usually is. Online buyers beware.
Very disappointed in misleading advertising and cutting costs - I love musubi but these days they started cutting spam paper thin so you can barely taste it. I'd rather them raise the price than turn my favorite snack in to a joke 🤨
I don't know what happened to my ubereats order but there were 0 sauce in my bowl. Somone definitely forgot to put it. Giving two stars instead of one just because some other pokeworks store was good.
I don't know what happened to my ubereats order but there were 0 sauce in my bowl. Somone definitely forgot to put it. Giving two stars instead of one just because some other pokeworks store was good.
Worst poke I’ve ever had. The food tasted old and soggy. The rice was off, the tuna was chewy, and the cucumber looked spoiled. I tried calling the restaurant 3–4 times but no one answered. My friend even went in person and saw four people working while it wasn’t busy, so there’s no excuse for ignoring calls. I’m definitely not eating here again.
First time at this location. There was a ton of rice and not much actual protein, it was lukewarm, almost flavorless, except for some fish that did not taste like fish so I spit it out and did not finish it. The $12 poke bowls at Kroger are better. Very disappointed
Saw a buy one get one on ubereats, the place looked like it had potential plenty of good reviews, but it looks like recently my experience isnt alone and I should have checked google before ordering. Both my pokebowls Salmon and Tuna were bad. The fish was clearly not fresh and unfortunately I had to throw it away. It was actually repulsive and I have tolerated a lot of not so great seafood. Looking at the bowl its like pictures youll see on here, hardly any sauce which I could have lived with but honestly the fish was just unedible. I cant bring myself to eat it in fear of getting violently ill. What a waste of money. Do not eat here.
After a 20 minute drive, I arrived to the Addison location at 8:48 PM on the night of 10/17/24. To my surprise all the food was already put away and no one had the decency to speak to me. They all just looked at me and proceeded to clean up the restaurant. MIND you they close at 9 PM. And granted I understand it’s close to closing time, but the fact that all the food was put away before at least the 10 min mark was extremely unprofessional on their part. I gave this location a break by not writing a review the very first time that I came here. I would not have stopped at this location if they weren’t about to close. After my first visit I decided to take the 30 min drive to the FRISCO location which is 10x better than the Addison location. I will never return to this location again.
I ordered this on Uber. I am very shocked that someone who doesn't know how to cook can run business. I thought the ipoke bowl comes with the lettuce because the topping choice did not offer any lettuce, so I chose onion. Turns out no veggie. There were just few salmon, and Ive eaten poke all over place. This is the worst amount of salmon Ive ever seen despite it being $19. I could have not left review if it was only the poke problem. I ordered spicy edamame, and it was not spicy edamame at all. It did not have any seasoning. It only had few sprinkle of "gochugaru" (Red pepper powder Koreans use). This does not taste anything savory but give you spicy note. You use this along with other seasoning. I've worked at sushi place, and also ate spicy edamame elsewhere. What most people do is they heat the edamame, put butter and put salty-spicy-already-made seasoning and shake it like fries. That way it's supposed to taste like cajun sauce. Not a watery cold bean with pepper sprinkle. You guys shouldnt do this to customer.
Wildly overpriced for what they provide. There was barely any salmon or tuna in my bowl that was supposed to have two protein options- 4 tiny cubes of fish, to be exact (I ordered delivery so it was too late to know). So I paid $20 a bowl for mostly rice and lettuce?? Never again.
Stopped by and bought a spicy salmon and lobster build your own bowl to go. When I got home to eat it, the food was already spoiled and bad. I couldn’t eat it and had to throw away. Pretty ridiculous that they can’t keep their food fresh and charge over $18 for a single bowl.
Don’t order from this location on uber. I ordered from them maybe 3 times and each time they leave out something. This time around I ordered a large bowl with 3 proteins and a scoop of avocado. I got no avocado and maybe 2 proteins. Thought at first it could’ve been a accident, but after seeing reviews from other people i’m genuinely convinced they do this on purpose because how do you always manage to miss something I payed extra for on every order i’ve ever made??
Stopped by and bought a spicy salmon and lobster build your own bowl to go. When I got home to eat it, the food was already spoiled and bad. I couldn’t eat it and had to throw away. Pretty ridiculous that they can’t keep their food fresh and charge over $18 for a single bowl.
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3719 Belt Line Rd, Addison, TX 75001
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3719 Belt Line Rd, Addison, TX 75001
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