Kelly

Loved the whole experience! I went through the drive through, and the woman inside was super pleasant and helped me with my order (it’s been a while since I’ve been here). When I got to the window, my two dozen donuts, wrap, and drink came out almost instantly. The cashier helped me with my app to get my points. Overall, such a nice experience. The wrap was hot and a generous size, and the donuts were super fresh!

The Emperor

New update** As regular customers, we returned again, and ordered our usual. They got it made wrong and forgot our chips, they then remake the sandwich, yet again it was wrong, we decided to just not have lettuce put on it and put the mayo on ourselves. When we got there before we ordered we waited 5 minutes before they acknowledged us, this happened again when the first mistake sandwich was served (in the video I posted) we even knocked and spoke loudly each time, then later another family came in and also waiting 5 minutes before getting served. A long time ago they had a bell, they might want to consider bringing it back, we came at 2:30 with nobody in the drive thru. When the first person remade the order she smelled like she just got off a smoke break which would explain how quite it's been back there all day until it got more busy around 3 (10/29/2025) I have video documentation of most of these events. The manager who last time wouldn't give the receipt and made us pay a likely 2nd time for chips, did in the end try to make things right this time, but...3 mistakes and it was still wrong...wow .. it's literally just turkey, mayo, cheese, and lettuce on bread. They get 3 stars and will stay that way since the gm and management can make things right, but I can't justify going more than 3 stars now since the problems are consistent sadly. (this was a review that was poor due to bad customer, but the management made the situation right, and thus I plan to actually increase the review to 5 stars.) We're regular customers at this location, and almost stopped coming here due to bad customer service from a manager (on top of that they were slow at the time, we were the only customers they had to deal with) after the review I was told by the owner to complete a survey, I did and the district manager reached out and sent a gift card which covered our whole usual order. This was something that obviously wasn't necessary for them to do, and on top of that, you'd think it would be only a 25$ gift card at most right? Nope it was a 30$ gift card, and they were super nice and handled the situation very well and with good professionalism. This place has good food, and this time when we came back, the cashier person gave drink recommendations for us, and we tried it, and it really is good. Not only did the customer service situation get resolved, but when we gave them another chance they went above and beyond expectations. Thank you for making things right and actually caring! (Management) You guys successfully recovered us as regular customers. And if anything like this happens again (which I don't think it will) I now know the proper avenues to take to get it resolved. Thank you guys again!

Jason Rice

I have been to three Tim Hortons in the United States. The first two made me give up on the search for one that would come close to the many times I've been to Canada. This one checked that box. Still not Canadian TH, but close. Timbits were moist, good flavor, and not stale. Coffee was a miss because it bordered on cold. Still tasted good.

This was my third time, and most disappointing experience with this restaurant. The first time I got Timbits and those were decent, the second time I got a vanilla latte, also decent. Today I stopped for a quick bite for lunch while running errands and I don't think I will be going back. The picture is of my small mocha latte prior to drinking any... as you can see the cup is only half full. I also got a grilled cheese panini which was laden with mayo, barely toasted and the cheese inside was cold and not at all melted, as well as the sandwich wasn't cut so I had to rip it to eat it. While the taste was not terrible, the quality will deter me from returning.

I got a caramel coffee and when they gave it to me it tasted like water. I asked for creamer to give it flavor but there still was almost no flavor. Finally I had to ask them to add more coffee and it tasted like sugar. In the end I asked for a brand new and different type of coffee.

Jmw 566

Always out of everything that I want and half the time they mess up and don’t give me the substitute side and I end up paying 10 dollars for a medium coffee and a sandwich. If you’re going to order here, make sure to double check everything before you leave because they don’t care enough to do a decent job.

Matt A

Stop here occasionally on the way to work for a breakfast sandwich and coffee. On multiple visits, they seem to be “out” of main menu items. Last visit they were out of hash browns. Staff offered to replace it with “a cookie, muffin or donut”. I didn’t want any of these replacements, so I just told staff to “take it off my order”. When I saw that I was charged exactly the same for this order, I brought it to the attention of the staff member, and I was told that “the hash brown is free with the combo meal, so the price is the same”. I have also been here recently when they were out of biscuits (for their sandwiches). Don’t want to hate on this place, but not usually the best experience…. especially with such mediocre food.

This is the worse place I have ever act and got coffee from the management is rude I am a veteran and they treated me like crap forgot my food the manager got an attitude when I asked her about it saying I never ordered it. When I first walked into restaurant it smells like smoke when u walk past back door when u park than near the front there is a smell of Marijuana and cigarettes right when u get near door it is a turn off will never be returning that manager I think she's the general manager needs to learn how to talk to veterans. She's very rude and smells like a mixture of perfume cigarettes and weed not professional.

Tim Hortons has gone downhill after they got bought out by soulless suits. Food is terrible and the coffee is horrible.

Jerry

I went there this morning and right when I got out the car there was people smoking by the front door so the first smell was cigarettes and what smelled like weed by the front door. The manager was a rude lady I think her name was crystal or something like that she had the worst attitude and just the experience was bad would never recommend this place.

Lacy King

This location is always out of something. They constantly make my orders wrong and add ingredients that are not even on their sandwiches. They are super expensive for the quality of food you get. I’ve given them so many chances but I’ve had issues the last 5 times I’ve been so I will not be back.

Chuck Jones

How do you run out of donuts before 7am? Then you have a new person running the drive thru who has no idea what they are doing??? I went to Dunkin.

John

Will the first thing is this is do not think it is appropriate for people to be standing outside smoking Marijuana by the restaurant door. I had to sit at the box and wait for them to finish smoking before they took my order. Second thing don't really think it's a good look to have what looks like teenagers smoking also. When I got my order the coffee was cold and the food was just thrown in the bag all sloppy. I also do not find it appropriate for the guys there cussing because somebody says something about there order very unprofessional.

Deklan Koberna

Worker seemed annoyed to take our longer order. When the food came out it didn’t have our bacon. They realized their mistake and told us to park in a spot so they can bring it out. After 15 minutes of waiting we left. Don’t go here if you want to be valued as a customer.

Shawn A

Timmy’s is my favorite coffee and this specific location can’t make the same coffee twice. I order the same thing everyday and have basically since this location opened and I’ve never had my todays coffee taste like yesterdays coffee. Today I was served a hot coffee ice cold and I’ll never go here again.