Potbelly
Sandwich · Albee Square
Warm up in Albee Square, where comfort meets innovation
About Potbelly
Nestled in Albee Square at 2714 E Colonial Dr, Orlando, FL 32803, Potbelly is more than just a sandwich shop; it's a destination where comfort and innovation meet. Our cozy yet spacious interior offers a perfect blend of warmth and contemporary design, making every visit feel like coming home. We sp...
Nestled in Albee Square at 2714 E Colonial Dr, Orlando, FL 32803, Potbelly is more than just a sandwich shop; it's a destination where comfort and innovation meet. Our cozy yet spacious interior offers a perfect blend of warmth and contemporary design, making every visit feel like coming home. We specialize in handcrafted sandwiches that are both customizable and delicious, ensuring there’s something for everyone. With over 40 years of experience and a stellar 4.8/5 rating based on 729 reviews, we’re proud to serve our community with the finest quality ingredients and unparalleled service. From classic deli favorites to gourmet creations, our menu offers a variety of dining options that cater to all tastes. Whether you're grabbing a quick bite or settling in for a leisurely meal, Potbelly is committed to delivering exceptional flavors and experiences. Join us and discover why we’ve become the go-to spot for sandwich lovers everywhere.
What Customers Say About Potbelly
Potbelly Albee Square receives overwhelmingly positive reviews, highlighting friendly staff (Adrienne, Chuck, Angelique, Jordan, Mari, Yonuel, Mia, Melissa, Anthony, Vanessa), quick service, and a clean atmosphere. Customers rave about the sandwiches and desserts.
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Tip: Join the rewards program for a free sandwich coupon. Be aware that some found the prime rib sandwich chewy.
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Potbelly Albee Square Reviews
Everyone there offer my family and I exceptional service! Even if the sandwiches weren't good(which they were), the service was enough to bring us back. Yonuel was extremely helpful in getting my large family their food. Asked if were new and offered suggestions that were spot on!
After shopping at HellCats USA, my husband and I were looking for a bite and spotted a Potbelly just around the corner. We’d first tried Potbelly back in October 2025 in DC and loved it, and it was just as good here: fresh, perfectly toasted, and full of flavor. I had the chicken pot pie, and it was amazing. The staff was super friendly too, which made the stop even better. I really hope more Potbellys start popping up around the Orlando area and beyond, we definitely need more of this in Florida!
I visited this location and had the best experience, with friendly employees and quick, accurate service. I appreciate the cleanliness and all around atmosphere. The Wreck sandwich is great and the banana pudding milkshakes are even better! Go try them out if you haven’t yet!
This was such good food and good service and everyone was so friendly when I didn't know quite what I wanted. Also as an ambulatory wheelchair user, this little assistance button made me tear up 🥹 Even the bathroom was super accessible! More so than the bare minimum we normally see, I felt welcomed instead of tolerated for my mobility needs 💕 I know that seems so small but to people like me it can mean alot. (I may have gotten a tummyache cause I ate way more than I should have but it was soooo goooood 😭worth it!) Srsly tho you should get the steak one you can make it a wrap if bread isn't your thing too! (And they have fancy root beer so yeah 10/10)
This was my first time here and it definitely won’t be my last! The staff was so incredibly nice and helpful. Jordan gave me the rundown on how the menu works and what I could order. He had no problem answering all my questions about the soup and sandwiches. Mari was so friendly and helpful when it came to choosing the toppings for my sandwich. It is a breath of fresh air to receive this type of customer service, something that I rarely every see nowadays.
Not only was the food delicious and the restaurant super clean, but I came on here to specifically shout out the employees. I came in with my two year old daughter yesterday and while she was behaving, I still had my hands full. The employees were super kind to her and made sure things went smoothly for me. They brought my food to the table for me, gave her stickers and asked if I needed any help. I felt so welcomed and incredibly grateful for the dedication and kindness of the staff. If I could give higher than five stars, I would. My sandwich was made fresh and was absolutely delicious, we split a shake which my daughter was crazy about and had a wonderful lunch out. I highly recommend!
This place had the most amazing sandwiches I've ever had in my life! I went for my first time yesterday and went again today. Join the rewards program and you will get a coupon for a free sandwich immediately. We went right back and ordered another one, it was so good! Definitely have to try this place! You will get hooked immediately!
First time at the restaraunt. Less than 10 min away from my house. Couldnt of made a better choice. I had the A wreck and let me tell you that boy was bussin..lol should of got rhe bigger one because i wrecked the wreck. The place was clean and the crew was very polite and friendly had a few laughs and got a full belly at potbelly 10 out of 10
This was my first time coming to this establishment. Mia, was very helpful and considerate and knowledgeable for giving me great recommendations. Miss A as in Angel, the manager of the establishment vast knowledge and hires the most expertise employees with customer service that went above and beyond above. I will be returning in the future.
*This is a legitimate review. I didn’t take the cookie. lol* I walked in at 9:40 and Melissa was as polite as you can be when you close in 20min. She took my order and immediately starts knocking it out. Then Anthony walked out and he’s the coolest guy you’ll meet. The Melissa Anthony comb got me in and out in less than 10min. Two things: Get the banana pudding shake, it has a cookie on top and get the chicken pot pie soup. I didn’t even eat my sub the soup filled me up. I’m sure they don’t need my help advertising but I suggest you go give them a try.
The line was quite long about 15 people deep. Took them about three minutes to get through everyone. Talk about freaky fast! The ladies in the back will make you feel like you’re at home. The sandwiches are loaded, and the price is just as nice. Only about 10 bucks on average a sandwich. The atmosphere is like old-time sports bar. In a fun way that makes you feel like you’re on the television set. The tables are filled with Orlando teams as well. Great stuff will definitely come back for another sandwich. Ms A the pink haired manager is the bomb
Potbelly is a gem in the world of sandwiches and desserts. From the moment you enter, you are greeted by a welcoming atmosphere and friendly staff. The Chocolate Brownie Cookie is a real delight: soft, chewable and full of pieces of melted chocolate, perfect to close any meal. Coffee complements the experience, creating moments of pure happiness. I recommend Potbelly to those looking to enjoy a good sandwich and an unforgettable cookie. Five stars!
Fantastic food, service, and atmosphere! I have loved Potbelly sandwiches since I had my first one in Chicago 20+ years ago. I was so happy to see a location in Orlando. The toasted sandwiches are just as good as I remember, and their mac and cheese is amazing, too. I can never leave without an oatmeal chocolate chip cookie. The staff here are super friendly, and the seating area is clean and comfortable. We will definitely be back!
So I have a list starting with my favorite sub to my least! Potbelly just reached the number one spot!! Sorry firehouse subs…Adrienne was a beautiful face that took our money , her smile made me feel like I was ok with handing over cold hard cash! Mr chuck was outstanding with dressing our subs, accommodations were made for me and my sister splitting two subs and he did it with pleasure. We didn’t feel as though we were just another customer. Rhonda was amazing as well great team work. Kris took our order and made great recommendations for our first time eating here. The establishment was very clean well lite and the music was perfect. I will be back !
Had one buddy recommend and another tell me no, so I was going to head to Laspadas but I was intrigued by the pepper blend the first friend mentioned. I got the prime rib size big, substituted provolone for the Swiss that usually comes with it and added the hot peppers which is a lot like giardiniera but I would prefer this sandwich with peppers over Portillos beef. The caramelized onions and garlic aioli give a lot of flavor and the beef is not shaved style but still crazy tender. I also liked the chili Mac, but it also brings my only complaint. I think the price of the cup should be the price of the bowl. I will definitely go back and try another sandwich, very clean place with unusually happy staff. The bread is really good too and holds up well considering I didn't eat it till an hour later.
Had been excited to try Potbelly since I heard they were coming to Orlando, and now that I’ve been, I’m a bit let down. First, it’s one of those places (like Moe’s) where multiple employees loudly welcome you into the restaurant, which is ok if that’s your thing, but I tend to prefer quieter environments. Staff was friendly and I received my order quickly. I ordered an original “Wreck” with provolone, garlic aioli and caramelized onions. The bread was alright, a bit crispy a bit doughy. Not very much meat. The caramelized onions weren’t really caramelized, they were just like raw onions, only softer. All in all a pretty standard, decent sandwich, certainly nothing to write home about though. But don’t take my word for it, just look at the sandwich in my photo. Lots of bread, a thin line of meat, and some aioli. Not exactly a gorgeous cross section.
Ordered a prime rib sandwich, started eating in the car right after I left the restaurant so I’m confused as to how the meat was cold… took three bites, all of which were too chewy and I had to spit it out. Gave up on the sandwich as a whole. First and last time not sure what I was thinking.
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About Potbelly
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2714 E Colonial Dr, Orlando, FL 32803
Albee Square, NY 32803
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