Del Taco
Mexican · Aliso Viejo
About Del Taco
At Del Taco Aliso Viejo, we're dedicated to serving up delicious Mexican flavors that bring people together. With a passion for quality and community, our team works tirelessly to create an inviting atmosphere where you can relax and enjoy your meal. We take pride in our commitment to exceptional se...
At Del Taco Aliso Viejo, we're dedicated to serving up delicious Mexican flavors that bring people together. With a passion for quality and community, our team works tirelessly to create an inviting atmosphere where you can relax and enjoy your meal. We take pride in our commitment to exceptional service, especially on holidays like Christmas when we know it's a special treat for our guests. Ivan, one of our crew members, sets the bar high with his warm hospitality, making every visit feel like a homecoming. Join us for a taste of authentic Mexican cuisine that will leave you craving more.
What Customers Say About Del Taco
Del Taco in Aliso Viejo receives mixed reviews. Some customers praise the friendly service, especially mentioning Ivan. Common complaints include order inaccuracies, inconsistent food quality (especially fries), and dissatisfaction with the self-order kiosks.
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Tip: Be sure to check your order before leaving, especially for add-ons and fry portions.
Frequently asked questions about Del Taco
Del Taco Aliso Viejo Reviews
I havent been to a del taco in 10+ years, suprisingly good service from your crew working christmas day evening. Food was great.
This is the best Del Taco 🌮 😋! I drive further away because of the good service 😋!
Ivan is the man! Great hospitality, customer service, and very personable. Didn't expect that kind of service at a fast food restaurant.
Been coming to Del Taco since the hot summer days working construction, In the days of my youth, back when it was green burrito, red burrito, Double Dels and fries were summer ambrosia, perhaps with a beer or too Compre amigo. I’ve noticed you’ve brought the heat again. The new carnitas fries and burritos are the real deal. Stopped in twice this week, and I don’t do that often. Ps. Four stars only because I reserve five for Michelin-level experiences. This is the best Del Taco has been in years. Keep it up.
Food was good but we didn't notice that they ignored all add-ons and for our drive-thru pickup order until we got 20 min away and started eating. Ended up paying around $5 for extras we didn't get.
I come here often and they always seem to mess up my orders. Tonight I ordered fries and it was only a quarter full. I don't think the workers enjoy their job. A few days ago I came in picked up my orders and a female and male worker were rude to the some customers. They need to be better trained on their customer service. The kiosk machines weren't working very well and they kept telling them to use them and the one customer told they that they weren't working. You keep packing up the prices and the customer service is going down hell. You want $20 a hour but give shitty customer service and can't get orders right.
The new fries with carnival are awesome but I order a double burger and that was a scam yes a scam they gave me a one patty small burger bad taste and horrible flavor just junk.
The people I dealt with were dismissive and not helpful. I was completely ignored, and my order was incomplete. There are so many people behind the counter, but no one comes out to clean. Just feels like they don’t care about their job. I also don’t think you should be forced to use a kiosk. Customer service has really gone downhill.
I come down to Alisa Viejo, once a week or so to visit my friends. We usually end up chatting til the sun comes up. Of course, the late night craving starts and where else but good old Del Taco. Tonight, my friend's wife came back to surprise me with my favorite strawberry milk shake. It's bad enough a large looks more like a medium, when it comes to shakes. But to fill a medium with a large es no Bueno, Del Taco. I'm a bit disappointed 😞. I want my change. I paid for a large, not a medium.
Haven't had del taco in years so decided to come in on a Wednesday afternoon. I wish I can turn back time and went elsewhere. I remember the fish tacos used to be so good. I saw they had a deal of 3 fish tacos for 6.99. I thought, what a steal right? Boy was I wrong. As you can tell by my pictures, they looked unappetizing. Just didn't taste good and had no flavor at all. Sadly this will be the last time ever coming back to a del taco.
Worst Del Taco I’ve been to. They skimp on your food. Go to a different location. Just look at my torta. It’s basically bread…
throw the kiosk in he trash, and take the orders edited for response by del taco: your kiosks are a downgrade. take a poll and find out. I've stopped going to every location that has them, and I'm not alone. And no, your staff is not present to help or answer questions hence the review and why I walked out, but continue to believe or pretend that the sky is green.
Horrible service. Was told to use the kiosk, took forever to order because breakfast wasn't on the menu time was running out. Had to order w the lady. Then food took forever then no hit sauce out, so she said give me minute for hit sauce. Ridiculous. I'm eating now.
Jack in the Box acquired Del Taco a few years ago. This is the first time that I have ever offered a negative review. I usually only do reviews when I have compliments and praise. Sadly, this is the exception. Like everything Jack touches, he ruins it. Now, like McDonald's, inside kiosks and too few employees to take an order at the front counter. To order with a "live" person, the drive thru, which always has a long line and huge wait times, is the alternative. And, like others that are failing, Del Tacos reputation for great value for the dollar, and great hot food and friendly service seems to be just a memory. Perhaps following the lead of In and Out and other successful models would be an idea. If needed, don't compromise quality, even if the product price must increase to reflect a great product. Today's example: The food portions, i.e. the 2 for $7 burrito menu, are much smaller than even just a year ago, and, burritos are wrapped differently than as shown on the menu display, now closed on both ends. It wasn't THAT long ago that the menu photos looked like the finished product, i.e. burritos open and overflowing on one end. Dissatisfaction seems to be the company's new objective. At least at this location. AND, this MAY just be THIS Aliso Viejo location. The Barstow locations, and Dana Point definitely have better service and better food. So, this is my first and last visit to this location. Hopefully mediocrity at this location isn't contagious. I have been a Del Raco fan for decades. Always my GO TO for a quick bite. The quick service food industry is competitive. Bring back the old management company leadership and direction or fail. Sad, really. Less of a fan today than yesterday.
This is the 2nd time ive ordered a guacamole epic burrito. Both times its had 0 guacamole and i order steak which tasted like old shoes! It was mostly rice. I also didnt get all the items i ordered. I would give this del taco -100 if i could., both times it was awful! Sad and it cost me anyway.
This Del Taco has no atmosphere at all. There are just tables and chairs. The food is not good at all and it's not cooked all the way. It is not the del Taco of years ago. I would not recommend you waste your money at this location. We used to go there all the time not anymore.
They put self order kiosks in there. Person behind the counter was showing me how to use it, wouldn't take phone number. Asked if they could just take the order like they used to. Insisted on showing the new way of ordering, still didn't work right. I walked out! Been going to this location for years. Will now only use the drive thru, if at all.
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About Del Taco
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26951 Aliso Creek Rd, Aliso Viejo, CA 92656
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26951 Aliso Creek Rd, Aliso Viejo, CA 92656
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