McDonald's

Worst service. McDonald's is supposed to be quick... always takes forever to get food for some reason

where is the party?!???!!!!! the most disappointing order i ever received.. how in the world do you make a burger with out the most important part ?!?!? it makes zero sense especially at 1am

where is the party?!???!!!!! the most disappointing order i ever received.. how in the world do you make a burger with out the most important part ?!?!? it makes zero sense especially at 1am

Asked and paid for bacon on 1/4 lb burger meal got no bacon. Service was fast no problem with order person.

Asked and paid for bacon on 1/4 lb burger meal got no bacon. Service was fast no problem with order person.

Asked and paid for bacon on 1/4 lb burger meal got no bacon. service was fast no problem with order person.

Asked and paid for bacon on 1/4 lb burger meal got no bacon. Service was fast no problem with order person.

Asked and paid for bacon on 1/4 lb burger meal got no bacon. Service was fast no problem with order person.

This place is the worst burger King is so much better it has better fries than McDonald's and more burgers and Better burgers so guys go to burger King if you want to get some food because Mc…

This place is the worst Burger King is so much better it has better fries than McDonald's and more burgers and Better Burgers so guys go to Burger King if you want to get some food because McDonald…

A few nights ago we were trying to get 4 burgers and fries. And we could not get my grandpa's burger and fries because they changed us 0. 50 cents for each sauce and we got 4 ranch and 2 sweet an…

A few nights ago we were trying to get 4 burgers and fries. And we could not get my grandpa's burger and fries because they changed us 0. 50 cents for each sauce and we got 4 ranch and 2 sweet and …

The customer service was so disgusting and uncalled for. So was their food. If they hate the job so much leave we did not apply for you. Tf.

Crystal Huffman

Place is ALWAYS messing orders up, and you always wait in the drive thru for 30+ mins. Ordered a filet o fish with extra tartar sauce and 10 piece nugget meal (received 9) I know that seems ridiculous to complain about, but it happens 9 times out of 10 and with the prices I should be getting everything in my order. Not sure why the wait is always 30 mins and THEY STILL CANT GET ORDERS RIGHT!

David Charette

Very rude late night I was going through the drive through and they literally greeted me through the speaker with “what are you getting” this McDonald’s is always awful. Try to avoid it. It should be an embarrassment to the company. It’s awful

B T

Whoever was involved in the renovation done in the store should be fired. This is the most waistfull use of the space and the most uncomfortable seats. This is the last time I will come to this location. If i still had time to go to a different location to order breakfast I would just leave. 12/7/24

Alex K

Don’t have toys for happy meals. Forget add juice in happy meal. Worst service in town. You have to go and look for your order yourself, otherwise you won't get it. Did you see Cheeseburger without meat?💪

Daniel Dixon

Very unprofessional placed an order through the app and did not receive my whole meal did not notice until i got home, then they want me to drive back to the store to get a refund. Absolutely not happening would waste more money in gas than i would get back from the refund.

Isabella Garcia armstrong

I wouldn’t give any star to this location The customer service is horrible like come on it’s a new year and every year customer service being terrible Like I understand that u guys are tired i used to work in there too but that doesn’t mean ill be treading all the customers badly like if u guys aren’t happy with u work why don’t u guys let another person who really need the jobs work I don’t know the name of the woman who’s a manager but doesn’t act like one come on get another manager who’s not going to be all pathetic with the customers

Diamond Smith

I am going to call the corporate on this location in Apopka I found hairs in my fries my fries was cold like they just got it out the refrigerator no one is picking up the phone at all and due to that fact I'm going to go a little higher managers get on point with your employees they feel like they can get off of not getting in trouble at late nights I also work at a fast food and I know how the way it goes everything about this McDonald's is bad I am going higher and hope this will not happen again only thing they had to do is pick up the phone reimbursed or tell me to come up and get me some more fries even though I couldn't make it but I am going to the corporate no doubt about it ASAP

Chris Orlando

The manager is doing their best but they really need more team players.

Julio Beteta

I thought it was just me thinking this restaurant was trash in customer service and food quality but man tons of people been saying it. They are rude as hell. They gave me a bun with pickles for my $10 meal like really? Never coming back! Corporate please send new people to work here they need to be replaced!

Kallista Gootee

Honest to god this has to be the DRIEST food I’ve ever had. It really always seems to be this specific McDonalds, the one farther up the road on OBT is honestly waaaay better. This is just awful, cheese isn’t melted on the bagel, the McGriddles are so dry that they’re falling apart, it tasted like someone went way overboard with salt, I don’t understand how someone could sanely serve food like this. This McDonalds seriously needs a food/staff overhaul. If there’s no love and care in making the food then find people who are capable of doing that. If anyone needs a better McDonalds, literally anywhere else in Apopka is better.

l pasqual

Lol on sept 10th at 1:50pm... did drive through. Person didnt acknowledge me but took my money. Didnt confirm my order, nothing. Person handed me my order said not 1 word to me. I looked at her and said thank you. She gave a thumbs up. How ridiculous this location is? What the hell was that? The fries were cold and gross and i was scared to eat the rest of the food. You guys truly suck and this location should be shut down

katherine k

last time i will ever come here. the entire staff including the manager are rude as hell, they act like your existance is a major invonvienence. and whoever was at the speaker, please speak louder. i will not be coming back to this location. they need to be shut down.

None Ya

I seem to always have a bad experience at this specific McDonald's on Main Street but this horrible experience tops them all. I go to the drive-thru at speaker number 2, to provide my mobile order. I sit and wait for 2 minutes (mean while there is no line to my surprise) while watching someone else pull up to speaker number 1 to place an order, 2 minutes after i pulled to the drive thru. The person at speaker number 1 orders and pulls to the first window while I'm still waiting to provide my mobile order number. After sitting im the drive-thru speaker, now 5 minutes, a young lady ask do I have a mobile order. I provide my moblie order number and then proceed to the 1st window and now behind the car that was at the 1st speaker. After the car at the first window drive thru gives there money and then pulls to the 2nd window, I pull up and see no one is there so I can obtain my receipt. I wait 2 minutes for someone to come to the first window but now comes but I can also see employees walking around. Now frustrated, I pull to the 2nd window and no one is at that window to provide any service. I see a young Caucasian male and I proceed to knock on the glass window so I can be acknowledged. The young Caucasian opens the glass window and I then release the frustration of me waiting so long at the drive-thru speaker and the first window at him. The young Caucasian then tells me he is on break and doesn't know why I was waiting so long. After listening to me, the young Caucasian then calls a young ladies name, Sidel. Me not giving the lady time to ask what my problem was I let her know my issue. The young lady now asking if I have a mobile order and I respond yes and point at the McDonaldland Milk shake. As I release more frustration of my wait time at Sidel, a manager comes to the 2nd window to see what was the problem. I then tell the manager and he then ask, where did this happen. Now screaming at the manager my problem, he points at Sidel and says that is her window and then walks awaynot assisting with resolving my problem. Sidel now the only one at the window tells me that I should pull up to wait for my food. Now even more frustrated because what was the point of placing my mobile order if I now have to wait another 5 minutes for my food. As I pull up to wait, my window is down and I hear a loud laugh from Sidel. Now I'm confused and frustrated as to what is so funny. Why continue to hire incompetent people that have no real training in customer service and not understanding the value of the customers time. I am a manager and I train employees to understand the importance of Great customer service, quality over quantity. Training for customer service should be done quarterly at McDonald's, making sure customers are satisfied. Now a customer is lost because of the incompetence of employees and managers not understanding the importance of customer service. Oh and to add, I have wasted money at this McDonald's because they always leave out food that was ordered 😑.

Chyrstal Johnson

This is the worst McDonald’s in the world to every go eat at, they literally need to be shut down or rehire. This is the last time I ever spend my money at a place that the entire staff have no mannerism no class, no enthusiasm etc. The managers are even worst you can’t explain anything to them without them over talking you or ready to argue. I be damned if I ever go back there again never in life. Anthony Lopez Cindy Lopez the way your staff treat their customers it’s disgusting I hope y’all hire better help soon. If I had an option to rate zero stars I would. Apopka do better y’all suck.

J. S.

This review is for the manager, franchise owner, whoever is in charge of this location: You should be ashamed. This location is constantly incompetent. Cold, soggy food with sloppy presentation, wrong orders, forgotten utensils, poor attitudes. Literally anything bad about a restaurant you can think of, this McDonald's has it. I'm just wondering how there are ZERO repercussions for this kind of service and product. Any other business would clean house and try to figure out why reviews are so low. You seem not to care. You reward laziness and low standards by allowing this to continue and I truly, TRULY pray this store gets shut down. Wish I could be the franchisee just so I can fire the entire garbage staff and management. Horrible.