Cousin Louie's
Fast food · Austin
About Cousin Louie's
At Cousin Louie's, we're dedicated to serving up delicious Comida Rápida that's made with love and care. Our restaurant offers a welcoming atmosphere, perfect for solo diners or families looking for a great meal together. We take pride in our outdoor seating area, where you can enjoy your meal surro...
At Cousin Louie's, we're dedicated to serving up delicious Comida Rápida that's made with love and care. Our restaurant offers a welcoming atmosphere, perfect for solo diners or families looking for a great meal together. We take pride in our outdoor seating area, where you can enjoy your meal surrounded by nature. Our menu features signature dishes that are sure to satisfy any craving. Our team is committed to providing exceptional service, from the moment you walk in until your meal is ready to go. We're proud of our wheelchair accessible features, ensuring that everyone feels included and comfortable in our space. Whether you're grabbing a quick bite or enjoying a leisurely lunch, we're here to make your dining experience special. We're grateful for the loyalty of our regular customers, who appreciate our great cocktails, delicious desserts, and extensive wine list. With a variety of options to suit every taste and budget, there's something for everyone at Cousin Louie's.
What Customers Say About Cousin Louie's
Cousin Louie's (Jersey Mike's) is praised for fast, friendly service and fresh, delicious sandwiches. Staff is accommodating to dietary needs like gluten-free. Some customers report inconsistent quality and order errors, but many rave about the excellent customer service and cleanliness.
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Tip: The staff is helpful and can guide you through the menu. Consider ordering in person for better accuracy.
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Frequently asked questions about Cousin Louie's
Cousin Louie's Austin Reviews
Really good cheese steaks and very friendly staff. Very clean and quick service. Will definitely return.
Great sandwiches! We bought subs for a party, and their party boxes are awesome. Perfect for a party!
FRESH subs! Staff is fantastic. I swear they are happy to see you. Out of my way but worth it.
Great people working there, I would recommend eating at this location.
I LOVE THE SANDWICHES THEY ARE SO GOOD I GO HERE LIKE 3 TIMES A WEEK
Best Jersey Mike’s...owners are almost always present keeping quality up. Clean and perfect.
Great food. Great service. Great manager. Bathroom needs a plunger though.
I've never been to a Jersey Mike's before so I took some time to browse the menu. The crew was patient, kind and helpful. They were also fun and welcoming. Thanks for the great service
Excellent food as always, but I would have to say that this location has a particularly awesome staff. Everyone there is absolutely wonderful. They're friendly, energetic, and engaging.
Their meat is sliced right in front of you, which is their differentiation. Their cold subs are a solid B. Their HOT subs are an A+ and made to order. Not nuked or toasted like the other people. They are done old school on a griddle, like God intended. 😉
I love jersey Mike's subs for a quick dinner and a lunch for the next day. The employees are always nice with sweet smile
Amazing staff, amazing atmosphere 👏🏼 honestly the best sandwiches. I will always recommend this store to friends and family. Keep up the amazing work y'all.
Love their tasty sandwiches! Tried other Sub Shops and Jersey Mike's tops in every way
I came here for lunch and this was my first time at jersey mikes. It's like Jimmy Johns but they cut all the meats and cheese on front of you. It was a really good sub.
The first time there, just moved to the area. Awesome sandwich, hot, cheesy, cheesesteak sandwich. Will be back..
Brand new and very clean. My family and I have been here several times since it's opened. Yummy & fresh sandwiches!
Ordered online. Was ready promptly. Friendly service walking in. Sandwich was delicious!
More expensive than Subway, but you get what you pay for. The quality of their ingredients are second to none in sub shops.
Excellent service, fresh product. We loved it.
Excellent service, fresh product. We loved it.
I don’t often write reviews, however this place is awesome!! We’ve gone frequently for years. It’s VERY clean which is the very first thing I always notice. They seem to keep the same staff for a long time and everyone is very friendly. The vibe between the workers is always upbeat and positive each time. I’ve come in a handful of times where they are working on a big online or catering order and they are still quick to get me in and out. The sandwiches and ingredients taste really fresh! My kids love it. Glad to have them in Belterra!
This place never disappoints. As a sandwich lover, I can say that if you want a tasty, classic American-style sandwich, Jersey Mike’s is the best choice. Everything always feels fresh and flavorful.
They were very busy and you could tell everyone was working hard. Food is fresh and staff is friendly. If they make a mistake they make up for it somehow. I actually go out of my way to go to this Jersey mikes
One of the best managed Jersey Mike's I have ever been to. Food is what it is hard to mess it up. But I go back because of the staff and the Managers. I went kind of frequently for a short bit and now I'm back to cooking at home. During that time a couple of people there got know my name and remember me and my order when I come. Even though I know I'm a number the staff doesn't make you feel that way. The restaurant is always clean and staff is always willing to help.
Manny and his crew always deliver stellar customer service and a consistent/fresh sandwich. Kudos to this store for maintaining its high standards in the face of the countless challenges every small business owner is facing in today’s unstable economy.
Stopped in here yesterday evening between 5:00 - 5:30pm, the staff did such a great job, they helped to navigate the menu, the dinning room was clean and organized. The staff also showed great care as they prepared our sandwiches,and cleaned the work station right after they had made the sandwiches.
Service was fast and staff was kind and helpful.
Had a wonderful sit down experience with my family. We were treated well by the employees and the food quality was excellent. I didn't enjoy the some of the other customers inability to read the signs or treat the employees like human beings but the employees handled each and every customer with care and respect regardless.
Jersey mikes is always a solid choice for sandwiches. Super fast service ,reasonable prices. Staff always seems to be cheerful. Place is always super clean.
Got there after the lunch, and service was really fast. Guy serving me was really efficient and polite, he told me his name was David so kudos 👍 sandwich was 10/10 will definitely be coming back
I have celiac and they were very accommodating. They made my sandwich in a separate area to avoid cross contamination and the GF bread tasted great too! Definitely coming here again
Ordered here many times, in person and via the app for pickup, always a good sandwich even when very busy!
It was my first time at Jersey Mike's and it was amazing...The food was so incredible and nice and hot not like those other guys....They made me feel like home...An amazing staff and so friendly....keep up the good work..
Service was fast and staff was kind and helpful.
They were very busy and you could tell everyone was working hard. Food is fresh and staff is friendly. If they make a mistake they make up for it somehow. I actually go out of my way to go to this Jersey mikes
This place never disappoints. As a sandwich lover, I can say that if you want a tasty, classic American-style sandwich, Jersey Mike’s is the best choice. Everything always feels fresh and flavorful.
Ordered here many times, in person and via the app for pickup, always a good sandwich even when very busy!
Jersey mikes is always a solid choice for sandwiches. Super fast service ,reasonable prices. Staff always seems to be cheerful. Place is always super clean.
Manny and his crew always deliver stellar customer service and a consistent/fresh sandwich. Kudos to this store for maintaining its high standards in the face of the countless challenges every small business owner is facing in today’s unstable economy.
It was my first time at Jersey Mike's and it was amazing...The food was so incredible and nice and hot not like those other guys....They made me feel like home...An amazing staff and so friendly....keep up the good work..
One of the best managed Jersey Mike's I have ever been to. Food is what it is hard to mess it up. But I go back because of the staff and the Managers. I went kind of frequently for a short bit and now I'm back to cooking at home. During that time a couple of people there got know my name and remember me and my order when I come. Even though I know I'm a number the staff doesn't make you feel that way. The restaurant is always clean and staff is always willing to help.
Got there after the lunch, and service was really fast. Guy serving me was really efficient and polite, he told me his name was David so kudos 👍 sandwich was 10/10 will definitely be coming back
I have celiac and they were very accommodating. They made my sandwich in a separate area to avoid cross contamination and the GF bread tasted great too! Definitely coming here again
Stopped in here yesterday evening between 5:00 - 5:30pm, the staff did such a great job, they helped to navigate the menu, the dinning room was clean and organized. The staff also showed great care as they prepared our sandwiches,and cleaned the work station right after they had made the sandwiches.
Had a wonderful sit down experience with my family. We were treated well by the employees and the food quality was excellent. I didn't enjoy the some of the other customers inability to read the signs or treat the employees like human beings but the employees handled each and every customer with care and respect regardless.
Always fast and accurate. Subs are always good. Roast beef, Turkey, the Italian, all the cheesesteaks. You can't go wrong. Just get what you are in the mood for but always get the Rosemary Parm Bread!
Always great service and great food. Very fresh meats and cheeses, they cut them right in front of you.
i walked in an hour before my order was set to be ready (to see if I could get it sooner than waiting the full hour) and it was sitting out already made on the counter when I got there. don't want to imagine how long it had been out or how long it would have been out had I not come early. I ordered a hot sub and it came cold. the cold ones were decent
Ordered 3 giants through app. Employees got all three orders wrong.
I ordered 2 sandwiches through the mobile app. Picked them up and it look like they put the 2 sandwiches in a blender. He had my top bread and I has his. He had my peppers and pickles on his sandwich. We really like JM when they get it right.
I ordered 2 sandwiches through the mobile app. Picked them up and it look like they put the 2 sandwiches in a blender. He had my top bread and I has his. He had my peppers and pickles on his sandwich. We really like JM when they get it right.
Other sandwich shops are better, not much of a variety, more of a northern style menu
We love the food, but this location in particular is lacking big time in the customer service and friendliness.
We bought three subs. Two were different types of chick cheese steak. Both tasted the same and were edible at best. Chicken bacon sub didn’t even have bacon on it. Bread was dry and tasted old. I’ve had better subs at Subway.
We bought three subs. Two were different types of chick cheese steak. Both tasted the same and were edible at best. Chicken bacon sub didn’t even have bacon on it. Bread was dry and tasted old. I’ve had better subs at Subway.
The manager of this store was completely out of place and rude to a few of my friends that chose to eat there for lunch. Told us that the people that weren’t buying any lunch weren’t welcome. Wouldn’t go back here again
We tried to eat lunch here as a team, and were treated poorly by the manager. Sad to see a good food place ran with unsatisfactory customer service.
Jersey Mike's is great! This location however is not. The customer service was deplorable, and I will not be returning.
$15 for a regular Italian sub and a cookie is insane.
I sent my son in to purchase a min club sub and mini California. No add-on's and they charged them $16.56, when it should have cost $13.21 (incl tax). Of course they didn't give him a receipt. -RIP OFF!!!
the bathroom sink has been broke for 2 months, you have to hold the handle in order to wash your Hand(s) one at a time. Also 6 people to make a sandwich. this ain't a mikes. this is an embarrassing franchise.
What a mess. I ordered 1 sandwich online before my COVID test, went to the clinic, waited for my results (negative), walked 0.6 miles to Jersey Mike’s, and the sandwich still isn’t ready. They have lots of people working, but it’s super disorganized and nobody seems to know what’s going on. The online confirmation said it would be ready by 12:23, and it’s still not ready at 12:50.
What a mess. I ordered 1 sandwich online before my COVID test, went to the clinic, waited for my results (negative), walked 0.6 miles to Jersey Mike’s, and the sandwich still isn’t ready. They have lots of people working, but it’s super disorganized and nobody seems to know what’s going on. The online confirmation said it would be ready by 12:23, and it’s still not ready at 12:50.
Very poor service, you order standing up waiting in line, they don't bring you your food and they ask for a tip upfront when you pay. Ordered 2nd out of 4 and my sandwich was at leaste 10 minutes behind my friends, smallest sandwich I had ever seen hardly anything on it and overpriced. Look for this location to close soon due to incompetence!
I really don't understand businesses no following instructions and giving the customer what they ask for. Asked for crispy and very well done on meat and bacon, of course it wasn't. Why would you give me what I asked and paid for. I just don't understand WHY that's so difficult. It's not free I paid for it so I expect what I pay for.
This is the only Jersey Mike's that consistently screws up my order every single time. It has become a joke in my family. The last five times they messed up my sandwich, adding things I did not ask for on it. Imagine if I was allergic to something they keep adding, I would have been dead five times over. I understand the food industry is unforgiving but I gave this Jersey Mike's five chances. Too bad I won't be going back.
$15 for a regular Italian sub and a cookie is insane.
I really don't understand businesses no following instructions and giving the customer what they ask for. Asked for crispy and very well done on meat and bacon, of course it wasn't. Why would you give me what I asked and paid for. I just don't understand WHY that's so difficult. It's not free I paid for it so I expect what I pay for.
Very poor service, you order standing up waiting in line, they don't bring you your food and they ask for a tip upfront when you pay. Ordered 2nd out of 4 and my sandwich was at leaste 10 minutes behind my friends, smallest sandwich I had ever seen hardly anything on it and overpriced. Look for this location to close soon due to incompetence!
This is the only Jersey Mike's that consistently screws up my order every single time. It has become a joke in my family. The last five times they messed up my sandwich, adding things I did not ask for on it. Imagine if I was allergic to something they keep adding, I would have been dead five times over. I understand the food industry is unforgiving but I gave this Jersey Mike's five chances. Too bad I won't be going back.
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About Cousin Louie's
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165 Hargraves Dr Ste T100, Austin, TX 78737
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165 Hargraves Dr Ste T100, Austin, TX 78737
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