Little Caesars
Pizza · Balch Springs
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About Little Caesars
En Little Caesars de Balch Springs, te invitamos a disfrutar de la auténtica pizza americana para llevar, elaborada con masa fresca hecha en casa. Descubre también nuestras deliciosas alitas de pollo y los inigualables palitos de pan, perfectos para compartir. ¡Te esperamos para que pruebes el sabor...
En Little Caesars de Balch Springs, te invitamos a disfrutar de la auténtica pizza americana para llevar, elaborada con masa fresca hecha en casa. Descubre también nuestras deliciosas alitas de pollo y los inigualables palitos de pan, perfectos para compartir. ¡Te esperamos para que pruebes el sabor que nos distingue!
What Customers Say About Little Caesars
Reviews are mixed. While the prices are good, many customers complain about long wait times, incorrect orders, poor quality pizza (undercooked, not cut), and bad customer service. Some mention unprofessional or rude employees.
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Tip: If ordering, double-check your order before leaving and be prepared for a potentially long wait.
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Little Caesars Balch Springs Reviews
Not the best pizza but its good for the prices always busy
This location was clean and pleasant but for some reason this location food doesn't taste as good as other locations I've been to.
They messed up my order twice order 2 times and the male employees making to food were arguing about being high under the influence and the lady taking the order was also talking about getting high I had to wait 1 hour and I order ahead of time over the phone and still had to waste time to wait on my order to be corrected pizza came out great but it was wrong they need new employees clearly who properly take orders This happened here at this place At 9:00pm 11/23/25 3701 Pioneer Rd Balch Springs, TX 75180 103 building number Please whoever the manager is look into this it’s not fair people have to waste there time because or employees that are under the influence
they need to pay attention to their orders better🤦🏻♀️ i order from here often cause its the closest place but i think im done.. last time they got order mixed up, then they forgot my sauce and when is aid uncut they cut it, and the cut doesnt matter but still last time they were laughing abt getting the order wrong and i did get the right one again with no sauce, just pay attention to orders more.. they always forget, mix up or messup and joke abt it or dont care
I couldn't order online nor could call the store, the line was busy. I was finally able to leave my home to order the pizzas at the store at 9:00 in the evening when I get to the store at 9:05. Jacqueline and Juan told me that they're cleaning already to close by 10:00 and that they could not order any customs pizzas because they had put up their ingredients already. No manager nor assistant manager were present according to them, My experience in working in a fast food restaurant you have to have an assistant supervisor at least to close the store and count money towards the end of the day. I do not recommend this store at all.
Service is good, but the pizza is not cooked well. A pizza shouldn’t be floppy it should be well cooked and this place cooks the pizzas too fast or there oven is just not good because the pizza is always floppy and not well cooked. Recommend looking into this.
Every time I get a pizza it’s not cut and it’s not cooked, still doughy in the crust and middle, the stove has been “going out” for the last 3 years, then I tell them make it extra crispy and it might come out cooked if I’m lucky, ran by a DM that doesn’t care the last 5 years and I understand it’s high schoolers but how hard is it to cut a pizza?
Still waiting on a refund for pizza that wasn't delivered DO NOT ORDER IT THROUGH DOOR DASH THE REFUND PROCESS IS HORRIBLE . NOW I HAVE TO GO BACK TO THE STORE FOR A REFUND AFTER PAYING FEES AND TIPPING 😕 A good edit: The manager fixed it and it's appreciated excellent customer service I just won't do delivery since the process is expensive for a refund.In store pickup only. THANK YOU
Opened my pizza at home and this is what we got, pepperoni just thrown on it the minimum cheese, pizza was not cut! Completely messed up dinner for us. Besides while waiting for my pizza all employees seemed to care less about their job were just screaming laughing and playing around and to top it off one of the employees decides to bring in a dog inside the kitchen thru the drive thru window. Look at cameras if any and check on your employees. This was on 10/2 at 9:30pm.
This is a pizza? Opened the boxes when I got home, called the store no answer! How do you cut the pizza, see this, and still care so little to give it to a paying customer? I’d be embarrassed to place this in a box and actually give this away! Oh, isn’t garlic bread supposed to have garlic on it? I thought so!
Who the hell is in charge here because I went in today to grab 2 pizzas and they tasted peculiar. My kids ate it half way through when i noticed something wasnt right, idk Whats going on ?? The people were coo, but food was a no. Ive been here a handful of times and today was absolutely horrible. On top of that wait time today was 10-15, sometimes they already have it ready. Abide by the motto.
Worst experience of my life went in today for what I thought would be a quick run for 3 hot and readys turned into an hour of waiting time just for me to see that the dough they are using for the pizza is no longer usable. It’s way past room temperature is practically breaking apart and they are still using it for all customers pizza. Health inspector should go check on the weekends and hold supervisor and owner accountable never going back will report and never return
Got cold wings last night and the wrong food I 10/10 do not recommend them they gave breadsticks that weren't mine and no sauce would not go back food was mediocre at best
Idk how, but how do you make a pizza look depressed, worst little caesars in mesquite/balch springs quality control is not up to par, disgusting work, no care at all
They never answer the phone and when they do they only hang it out as quick as they can!!! I asked them why, when i went ti get my pizzas and the lady just walked away laughing
At 930 tonight they were turning customers away stating they had no more dough I placed my order around 915 and was told I could not order Italian bread because there were only making pepperoni or cheese after 9 I didn't get my order till 945 n the cheese pizza was burnt with hardly any cheese on it then told me she would mk me another one 5 min when I was quoted 10 min on total order and it almost took 30min initially order took 45 min total time that is outrageous
I talk into the store and the store was disgusting. The floor was nasty, the cashier hair wasn't put up properly it was all in her face. I ordered my two pizzas and I wanted 30 mins for them. After I get told that I had to wait 10 minutes. And after getting my pizzas they was cold and not cut.
"on weekends our drive thru is only for pick ups" then the front window young lady takes my order then says "sorry my manager just screamed at me can you come order inside which we did the "manager" still continues to scream at her while us in the store Why fight in front of customers? Sad cause this is my close location n visit often
The customer service here is poor in drive thru and front desk. Employees will look you dead in your face and walk away (evening crew ). Right now the employees are all in the back talking but no one I’d saying “ we’ll be right with you.” I know we’re in a “panini” but bad customer service sucks all around. Please Do better.
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About Little Caesars
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3701 Pioneer Rd, Balch Springs, TX 75180
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3701 Pioneer Rd, Balch Springs, TX 75180
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