Burger King
Burger · Basterra Kalea
About Burger King
En Burger King de Basterra Kalea te damos la bienvenida a un espacio donde disfrutar de nuestras clásicas hamburguesas a la parrilla, patatas crujientes y batidos deliciosos. Un lugar ideal para una comida rápida y sabrosa, perfecta para compartir con amigos y familia. ¡Te esperamos con los brazos a...
En Burger King de Basterra Kalea te damos la bienvenida a un espacio donde disfrutar de nuestras clásicas hamburguesas a la parrilla, patatas crujientes y batidos deliciosos. Un lugar ideal para una comida rápida y sabrosa, perfecta para compartir con amigos y familia. ¡Te esperamos con los brazos abiertos para que pruebes nuestros sabores de siempre!
What Customers Say About Burger King
This Burger King receives mixed reviews. Many appreciate the friendly staff and quick service, especially during busy times. However, there are frequent complaints about order accuracy, cold food, and slow service, particularly with delivery and certain menu items.
Popular Dishes
Best For
Tip: Double-check your order, especially for delivery and drive-thru, to ensure accuracy. Some reviewers suggest the breakfast sandwiches and iced coffee are good choices.
Features
What to see nearby
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Explore the area around Burger King
Burger King is located in Basterra Kalea, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Parks & Gardens
- Clark Playfield (A 359m) — park in Spokane County, Washington, United States of America
- Byrne Park (A 397m) — park in Spokane County, Washington, United States of America
- Glass Playfield (A 879m) — park in Spokane County, Washington, United States of America
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Frequently asked questions about Burger King
Burger King Basterra Kalea Reviews
The drive thru cashier has always had a sunny disposition, polite, professional and wishing everyone a "beautiful day" and the drive thru traffic moves thru quickly so the entire team is very proficient and obviously work well together.
I really like their fries and burgers , the place is clean and spacious sometimes there's long lines on the drive thru ,it be better if you order inside
I love BK breakfast sandwiches and the iced coffee is creamy and delicious, plus half the price of regular coffee shops. I want to shout out the morning team at this location, though. From the service team, to the management, they are truly awesome. I never see the food assembly team, but they haven’t messed up yet! They’re always so kind and working hard together. There have been many times when they deliver more than just the expected, and their energy is so positive it brushes off on the world.
Shout out to the Christmas night crew!!! You guys were so packed and busy and no one panicked too bad! All of you has to come together to make this night happen. I bet it feels like a Christmas miracle now that you are done! Merry Christmas!!!
My food was hot and my fries were fresh. The workers were very nice. Restaurant was clean, no complaints at all. I will definitely be coming back to this location
This store deserves more credit!! today I was there, and I witnessed this man scream at them for how busy it was, which wasn't their fault and I watched them bust their ass off this girl with orange …
I love this burger king on North town Spokane Washington friendly staff and great service
If it had been possible to get a cherry atop my shake I would have been completely tickled with the engagement and illuminated that fifth star. Notwithstanding the exemplary effort of the dedicated staff, superior cleanliness, alacrity, accomodation, and ease; I'm moved to deliver the four star critique. I'll probably hit that 5/5 after I've convalesced my cherry-on-top-sweet tooth's bitter disappointment.
My family and I love burger king, and being that this one is one of the only ones left and it's also the closest one to where we live, we visit this location alot. I usually feed at least 3 kids when we visit, sometimes more. Whether they're with us, or whether we bring the food to where the kids are, we always order kids meals with our other food. More times than not, the employees have looked into our vehicle and glared at us, which the first few times I didn't really understand why and I just brushed it off. But then after it became a common thing for almost every visit, my husband mentioned "I bet they're trying to see if we really have kids in the car for the kids meals" which i thought was weird at first, but after it happening so many times and continues to still happen, I think I'm becoming convinced that that's what's happening. A few times we've asked for ice cream cones for the kids and they said that they won't do them through the drive thru, only to give em to us in the drive thru many other times. Idk. Whatever is going on, it's really weird. We don't just load up on kids meals and take off, we have 2 adults to feed so we always have to order from the adult side of the menu. Other than that weird behavior, the food is almost always on point, the only complaint id have is that sometimes the fries are wayyy too salty, but I feel like thats a common thing that happens at every fast food restaurant.
Service is kinda slow but the food always tastes good when they get your order right. They mess up on the order about 10% of the time which I find most places do when it's drive thru.
In general, Burger king gets a mostly undeserved bad rap. Generally the food here is about in par with what youd expect compared to other similar fast food places. Beyond that I find the prices and online deals to be better than that of similar establishments. Their breakfast croissant is also generally better than Jack in the Box and more filling than an Egg McMuffin from McDonalds.
Decent BK ate here a few times. Something got me enough to write this review. Why are there no offers today? Other BKs are doing offers yet this one isn’t today. This franchise will no longer be on my radar for food unless they bring back some incentive to get food from this location.
Sometimes mechanical error can hamper the operations. Anyone trying to redeem their receipt may have a long wait.
Sometimes mechanical error can hamper the operations. Anyone trying to redeem their receipt may have a long wait.
Nothing special about the whoppers I got. They were... OK... Whoppers used to be better. But I appreciated that the gal up front yelled my name really loudly.
Updated 01/21/2026. Not much better The drive through wasn't taking order from second car in the drive until the first one drove away from the pick up window. One car at the order kiosk ahead of me and it still took 8 minutes to get to pick up. It was cold so I asked to have it remade. I pulled around so others wouldn't be stuck behind me like I've been stuck before. 2 weeks in a row the drive through has been very slow. 15 minutes to move through 5 cars. Today I have been trapped for 22 minutes. They won't move a car around to the front so everyone waits.
I got the spongebob meal and first I didn't get half of the meal I got the fries, the whooper, and the cheese bites but not the drink or pie. the pie makes sense but if they didn't have the cold foam for the drink they could have given me the drink without the foam and I didn't get the box with it until I asked. Also the crew seemed rude when I asked for the box they pretty much threw the empty box at me. Suggested to stay away from this burger King at all costs
Went to Burger King on division to get some lunch for my Wife like usual we don't really eat out a lot. We like our order right every now and then and they messed up our order my wife got her whopper…
Went to burger King on division to get some lunch for my Wife like usual we don't really eat out a lot. We like our order right every now and then and they messed up our order my wife got her whopp…
I ordered the Triple Bundle but was shorted 95% of my food. I tried calling the restaurants several times, no one answered. I spoke to customer service multiple times and all they would offer was a…
Don't order delivery from here, they'll rip you off and then offer a coupon instead of refund you for missing food. We ordered three whoppers, chicken nuggets, and three fries. Only received on…
I ordered the Triple Bundle but was shorted 95% of my food. I tried calling the restaurants several times, no one answered. I spoke to customer service multiple times and all they would offer was a…
Don't order delivery from here, they'll rip you off and then offer a coupon instead of refund you for missing food. We ordered three whoppers, chicken nuggets, and three fries. Only received one wh…
Don't order delivery from here, they'll rip you off and then offer a coupon instead of refund you for missing food. We ordered three whoppers, chicken nuggets, and three fries. Only received one wh…
Don't order delivery from here, they'll rip you off and then offer a coupon instead of refund you for missing food. We ordered three whoppers, chicken nuggets, and three fries. Only received one wh…
I want to start by saying I love burger King food. However, this particular store needs help. I ordered by doordash. My dasher was at the store for 25 minutes.\nHe was not happy, Nor was I. My Whop…
Cold food, asked for hot burger $10 bacon king and they failed me, the girl seemed to understand what I asked her, but when the burger was ready I noticed the wrapper felt cool , burger King se…
I ordered off of uber eats. The food itself was fine, but they screwed up almost my entire order. They left out the drink that was supposed to come with my meal and gave me chicken fries instead of…
Asked if my fries/food was still hot & the gal reached her hand into my bag of food & touched it all. Seriously? I chose to go to another fast food burger place
service was nice enough and the place was clean BUT I was told that the BK Stacker has been discontinued. BOO! I LOVED the Stacker!! This is the ONLY thing that brings me in to BK so I see no reaso…
The chicken sandwich they are touting is DISGUSTING. I waited in line for 25 minutes in 107degree temperatures and got THE MOST DISGUSTING chicken sandwich EVER. The chicken was so dry and tough, I…
Terrible service, the manager was rude. I ordered 3 bbq brisket whoppers and got the regular whoppers and when I called to let them know they said they don’t have them anymore. So I was overcharged a…
Terrible service, the manager was rude. I ordered 3 bbq brisket whoppers and got the regular whoppers and when I called to let them know they said they don’t have them anymore. So I was overcharged…
Terrible service, the manager was rude. I ordered 3 bbq brisket whoppers and got the regular whoppers and when I called to let them know they said they don’t have them anymore. So I was overcharged…
they really gave me my milkshake MELTED, burger was cold how do you even manage to make a burger cold? terrible service the lady in the window was incompetent didn’t give us all the food we had to as…
they really gave me my milkshake MELTED, burger was cold how do you even manage to make a burger cold? terrible service the lady in the window was incompetent didn’t give us all the food we had t…
they really gave me my milkshake MELTED, burger was cold how do you even manage to make a burger cold? terrible service the lady in the window was incompetent didn’t give us all the food we had to …
Stopped here with my mom to get the kids some food. When the "manager" or whoever came to help the employee print another copy as the paper jammed.. this "Manager" who wouldn't give her name was extremely rude. Slammed the windows open. Pretty much threw the receipt at my mom, said THERE YA GO and then slammed the windows shut and walked off. Her customer service is HORRIBLE. She has red or dark pink and black hair... at least today. On top of that the fries and chicken fries were barely warm. This location could just do better...
I was only the third car in line and I sat in the drive thru for 20 minutes before I just left. Don’t come here if you’re on a lunch break or generally don’t have time to wait for “fast food” here.
Absolute horrendous customer service. Save yourself the time, turn left on Francis and go to the one that actually values your business, and makes the food correctly
Saw 6 people working in the back, still took way too long to get old staged food. I feel bad that I fed this to my children. Computers off in play area, and no chalk for chalk board. I'm sure this is because they dont actually want you to stay. The employees have terrible attitudes, you can tell they hate their lives. The prices are insane, and the quality is not there to back it up. Needs new management and the management needs to clean house.
My husband and I came through the drive through and sat there for an uncomfortably long amount of time trying to be patient thinking the workers were just busy only to realize the speaker in the drive through wasn’t working. We figured this out because after a good minute sitting there we finally heard a voice come through the speaker saying “can I help you find something” and we replied “no sorry, no one has asked to take our order yet so we were just waiting.” The worker then replied “well I’ve asked like 3 times” with an attitude and we responded letting her know “the speaker must not be working because it wasn’t coming through on our end” and the employee had the nerve to say “the speaker is fine, its been working all day” like we are idiots. She then proceeded to have an attitude at the window as well like we were the problem because it couldn’t possible be that the speaker simply wasn’t working and we genuinely didn’t hear her. I never got her name but she was young and had shorter blue hair. I’ve never been blamed by an establishment for their malfunctioning equipment let alone be treated poorly by a staff member for something out of my control like that. It was overall a really disappointing experience, I won’t be going to this Burger King again.
If I could give zero i would. There is no reason for anyone of your employees to be snappy over the phone due to the services not provided. No one told us you were out of the pie and we got charged for it anyway. And then when we called you guys on it you were rude. Then upon getting into my car i realized the 12 piece I ordered for my child had only 7 chicken fingers in it. Like you guys do realize that we as parents work really hard for our money and with the economy the way it is you guys should absolutely be telling people we are out of this is it ok to sub for that (you didn’t we had to go get the pie from you ) and also not providing all my food is a breech of contract meaning I can report you to the state attorney general. All I wanted was for you to uphold the order. Your manager called my husband crazy on the phone and that is also not ok. When working any type of customer service especially food you are to be professional when having an issue. I also work in the food industry and I do not get to talk to people with disrespect. I’ve called and reported this issue along with all of your names to your regional manager. I really hope they come and give you guys a thorough lesson on how to treat your customers
Place myorder and patiently waited. There was roughly six people staring like they were lost and did not know what to do throughout the kitchen area. The manager comes up and tells the girl at the cashier register to stop taking orders as they are locked and you do not know where they're at. The second person in our group had to wait excessive amounts of time to place their order and took quite a while to receive. This is the second visit to this location and both times have had the same outcomes, no leadership, employees that are confused and do not know what they are doing or don't have the proper training.
Ordered mozzarella sticks on the app, waited in line for over a half an hour just to be told when I got to the window that they were out of mozzarella sticks but had cheesy tots for a substitute. 8 cheesy tots are worth $1.50 less than my order so no it's not ok you should probably offer something of equal or greater value when you run out of something. Also the cheesy tots were cold so I went back in and got a said I wanted a large fry instead which is at least the same price as my original order.
10:15am ordered French toast meal. Was served 2-3 times cooked FT. Was hard as a rock. Hashbrowns hard and cold. When I looked back at the cook, he was mean eying me. I returned the food to the manager " who brought me the food to begin with " and she simply said would you like him to re-cook your order? I said that's what he already did!!!! The tea was ok 👍
One would not expect quality from a burger king but I decided to order since I was in a hurry. The fries I received were from a day ago. You know that stale day old taste that fries have after they sit out? Yeah that's the one. The sandwich was warm but you can tell the fries were from last night( I ordered in the morning) honestly can get someone sick like that. Its just lazy and disgusting
Don't order delivery from here, they'll rip you off and then offer a coupon instead of refund you for missing food. We ordered three whoppers, chicken nuggets, and three fries. Only received one whopper and one fry. They won't refund us for the missing food. We had to order more food from a different Burger King so our kids had food too. That extra money was not in our budget to spend, so a coupon is useless to us!! If I could rate zero stars, I absolutely would. BEYOND PISSED OFF!!! 🤬
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4320 N Division St, Spokane, WA 99207
Basterra Kalea, WA 99207
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park in Spokane County, Washington, United States of America
park in Spokane County, Washington, United States of America
park in Spokane County, Washington, United States of America
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