KFC / Taco Bell

Jason Giardina

First time I have visited in 5 years. I walked up to front counter and waited about 5 minutes with no counter person. I then asked the drive-thru young lady if there was a person that could take my order. She was short with me and responded that there were only 2 workers. It was noon. Food quality: biscuit was uneven in thickness, looking like a pie wedge. Chicken was on the small size, but tasted okay. Mashed potatoes and gravy tasted fine as well. Overall, not worth my $10. I'll spend $5 more for a better experience! If I owned this franchise, I would personally be there to create a better customer experience.

Adamjckay

Nothing fast about this food and barely got any fries with the KFC combo meal. They also forgot my dipping sauces and a straw for my drink.

Jacob Reminder

This place has gone down hill quick. I used to work here and back then it was a decent place to get food. No it seems like almost everytime I go the food is made wrong or I am missing something. This was my food last night. Alnost none of my food was wrapped and closed up. Sauce and and extremely messy in the bag.

Joy VanWormer

We wanted to order the buffalo chicken sandwich that has been advertised but they were out of the buffalo sauce so we ordered the cravings box. The chalupa and taco were both empty of ingredients. The fries were cold.

Ernest Fulco

The level of commitment this location has to getting your order wrong is impressive.

Danielle

I've come here multiple times and no one answers the drive though, even though they're open. Can by tonight at 8:30 pm, menu lights were off as we're the big sign lights, but the indoor lights were on. Couldn't get an answer in the deive through. Soon as I drove off both came on. How convenient

Jalise Anthony

UPDATE: It was the exact same this time that was 10 months ago. I thought it had been a year ago, but nonetheless, they never did anything about the last time I came even when they said they were going to be able To send me a gift card through the mail or a gift receipt or something like that they said I would be able to redeem for the same amount that we had spent even though I just wanted a refund, but that was last time I had put it in the past we gave them another chance this time and 10 months later it was still exactly the same terrible customer service. I called them and I was very nice to him and he told me I was a liar and then he made the food himself that all of it was correct and none of it was correct. Absolutely none of it. And my husband and I got 3 5 layer burritos And we couldn’t eat half of them because there were some sort of really hard substance in there. We are assuming that it was old beef because it was like bone texture. It was that hard and I choked on something really hard on my quesadilla. Couldn’t Make half of what we wanted because they said they were servicing their oil and all of our food was wrong and both of us feel sick now after eating it. I’m going to reiterate DO NOT GO HERE!!!! The person on the phone, I don’t know his name legitimately called me a liar, and said that he hates his life and his job and said “how about we make a deal you never come back. And you won’t get our shitty food” And I said “so you admit your food is Shitty” And he said yes, and honestly, I don’t care. And I said that is as plain as the nose on my face I said I would pray for him, and I hope he sees the world in a better light and honestly at this point I don’t want to refund. I just want to get this whole experience back, but that’s not possible. Also, I forgot to say he also called my husband rude and told me that he immediately pegged him out as a “problem customer” Which is very unprofessional to say and very untrue because my husband is the nicest person on the planet. He used to work in fast food so he knows how to treat people. And he also accused me of doing this intentionally, but I had no knowledge that this was the talk about my husband was going to, and so after I told him that my food was awful. worst food experience of my life by far. Absolutely awful! Let me start by saying I NEVER leave bad reviews! I dont even know where to start! Customer service was terrible! Then we sat down and waited for our food and they put our food in the delivery area and said nothing to us for 10 minutes! We didn't know our food was ready! Spent $40 on food for it to sit there for 10 minutes and get cold we had to ask if it was our food and we didn't check it before we left and we should have because we were missing half of the food we ordered! All my husband had to eat was the wrong burrito and some chips and nacho cheese! and my Mexican pizza was terrible tasted like old fryer oil! They got pretty much got every item that we did receive wrong as well!

Todd Rodgers

If I could do zero stars I would because 1 star is too many. Ordered 2 burrito supremes, 2 chalupa, 1 taco, 2 drinks. $27!!! Drive thru so don’t start eating until we were 10 min north on 75 in Thanksgiving traffic. The burrito tasted like it was made with sawdust. The chalupa tasted like it was used to drain the oil in the fryer. The taco was less than half full. Disgusting. Couldn’t eat 3 of the $27 dollar items. Called to request a refund. Was told they only do replacements. Why would I want to eat the food again. When I told the young man what I wanted, I was asked for a reason. I said it was disgusting. He said, and I quote “that’s not possible, we do quality checks every hour”. Will spread this to everyone I can as well as do a social media post. Owner, you may want to tell your staff to NOT say that to a paying customer! = Lost revenue

Aric Davis

Only got 2 medium pops asked no ice had me repeat and still got them with ice and a cheesy bean and rice burrito and the rice wasn't fully cooked or was on the line too long. And there was guacamole all over the bottom of the bag. Now have to pay to get my car detailed. After having to wait 3-4 minutes to be greeted at the window and had to say hello to get a response.

James Shaw

Almost no meat/ingredients on all my food worse taco bell I’ve ever been to in the USA Side note-workers were nice