Dunkin'

Name: Dunkin'
Address: 5300 W Genesee St, Camillus, NY 13031, Camillus, NY, 13031, US
Telephone: +13154849231
Price range: €€
Rating: 3.9

Donut, coffee shop · Camillus

3.9 · 556 reviews Google

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locations.dunkindonuts.com

About Dunkin'

En Dunkin', te damos la bienvenida a un espacio donde la tradición y el sabor se unen en cada bocado y cada sorbo. Somos un clásico atemporal, ofreciéndote nuestros emblemáticos desayunos y una amplia variedad de cafés para acompañar tus momentos especiales. Únete a nosotros y descubre por qué lleva...

What Customers Say About Dunkin'

This Dunkin' location receives mixed reviews. Many customers praise the friendly and efficient staff, especially Ashley, Sarah, Adrian and Nicole. However, others report slow service, incorrect orders, and issues with food quality, including expired ingredients and cold food.

Popular Dishes

cold brew caramel blueberry cobbler hot chocolate coffee (3) latte bagel twists s'mores cold brew

Best For

Quick Bite Solo Dining Locals

Tip: Mobile orders may not always be accurate, so double-check your order before leaving. Be prepared for potential long wait times, especially in the drive-thru during peak hours.

Features

📶 WiFi 🅿️ Parking 🚗 Delivery ♿ Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner ☕ Coffee

🎯 Casual 👨‍👩‍👧 Family 👥 Groups

Frequently asked questions about Dunkin'

Dunkin' is located at 5300 W Genesee St, Camillus, NY 13031, Camillus.

Dunkin' offers donut;coffee_shop cuisine.

Dunkin' has regular opening hours. Check their profile for updated schedules.

Dunkin' offers the following services: dine-in, takeaway, delivery.

The most recommended dishes at Dunkin' based on customer reviews are: cold brew caramel, blueberry cobbler, hot chocolate, coffee, latte.

Dunkin' is ideal for quick bites, solo dining, locals.

Mobile orders may not always be accurate, so double-check your order before leaving. Be prepared for potential long wait times, especially in the drive-thru during peak hours.

556

Reviews

Dunkin' Camillus Reviews

3.9

556

5★

51%

4★

19%

3★

11%

2★

1★

15%

Reviews (20)

Mark

Order is always ready on time. Quick service. Adrian is always very pleasant in making sure my family has everything we ordered before we leave. Prefer this location over the one down the road.

laurie brady

I ABSOLUTELY LOVEEEEEE THIS LOCATION, The staff and managers are completely phenomenal. I will only come to this location everyday even if it’s out of the way. I always ask for the latte lady because I believe her name is Nicole. HANDS DOWN BEST DUNKIN AROUND! Plus my coffee is ALWAYS on point and I’m a picky female

Chris Tinsley

I just came to say Sarah is amazing! I placed an online order and went to pick it up via drive thru. Long story short there was some complication where the restaurant didn't have my order but it was already charged to my account. Well sarah stepped in and solved it all. She was very kind, gracious, polite, helpful and respectful! 10/10 great customer service!

Katarina Bork

Have always loved this location due to the staff and cleanliness. A special shoutout to Adrian at the window(as I typically do drive thru)ALWAYS has a positive attitude and his friendly/attentive with all customers. The staff as a whole is willing to go above/beyond for their customers

Jeanine Sbeih

My Dunkin’ app was taking forever to reload this morning, and the cashier ended up paying the difference for my drink 🥹 Such a small act, but it honestly made my whole day. You really never know how much your little gesture can mean to someone. Now that’s a way to start your Monday morning! He deserves to be recognized for his sweet gesture ☕️💛 #KindnessMatters #GoodPeopleStillExist

Maia wetherby

I stopped by this morning to grab a coffee and the line for the drive thru was extremely long as well as the line inside. When I got up to the counter a gentleman helped me out and was extremely nice in explaining to everyone that it would be a bit of a wait for the food well still staying calm and collected despite the chaos that was happening. I wish I got his name but the customer service I received was amazing! Not to mention my coffee got made immediately, I will definitely be back!

Phoenix Leonardo

The workers were super nice. I was waiting for a hot chocolate for like 3 minutes and they made it a large instead of medium. Wonderful people!!

Joy

Ashley made my cold brew caramel just perfect as others DD just can’t get it right.

Beth Sherlock

Very friendly staff and quick order turn around. Love the new members only blueberry cobbler on the Dunkin app. It’s my new all time favorite.

lynn kline

My daughter just stopped and picked up her online order of 2 bagel twists and garden veggie cream cheese. Brought him it home only to find out the cream cheese was 2 weeks past expiration. Tried to call and phone goes right to message saying they are busy and can’t pick up. Nice.

Robert Zuti-Lewis (Robby)

Unable to order on the app, kept saying there was a problem. Finally went inside and asked for what I wanted, (A hot cup of coffee, latte). Got a cold cup of coffee and when I tried to say anything to the employees they just ignored me. Thew the coffee out and left. Not happy.

Out of all the dunkins in Camillus this is the worst one. The wait times are unbearable if you're in the drive-thru. 20 minutes minimum if it's on a weekend compared to the one just down the road that's pretty instant with everything. It's been like this for years and never changes

Cian Tube

They forgot half my order and when they remembered the bagel they gave me a rock hard bagel that’s been sitting in a bin for weeks genuinely what is wrong with you people

Nicole S

Made a $50 order today.. They gave me regular coffee when I asked for decaf. They switched it for decaf that was not even hot. They put the wrong munchkins in the bucket and the sandwiches were lukewarm and no napkins for the sandwiches. The girl at the window was not polite even with us using lots of please and thank you.

Melissa Stevens

I ordered Grubhub for half a dozen donuts and an iced coffee today and I only get the iced coffee delivered. How the hell do you forget to put 6 donuts in a bag. Then I call and it says their busy, doing what not doing orders right!

Aaron Sinhji

Avoid this location. The service is beyond slow any day of the week. Plan for 15 - 20 minutes in the drive thru and only slightly quicker if you go in the store.

Farjana Akter

Employer, employee manager. Take long time to wake order. Placing the order. Food was cold egg was robbery. And the cheese smell like rotten milk. Never going back again to this location.

Ahsan Ahmed

My wife and I went their yesterday morning to buy breakfast for our employees and I had a horrible experience about this locations They waited about 20 minutes just for us to place our order My order total was $52 I requested some extra cream, sugar and napkins They absolutely refused to give it to us extra I will let all my friends and family know to never visit this location never again. Absolute waste of $52.

Jacob Mansour

Ordered ahead to save time only to find items missing when I got there. Had to go back in and deal with long lines and visibly frustrated employees. I get that the morning rush is tough, but service is still part of the job. If mobile orders can't be done right, what's the point?

Sarah Peer

I try to avoid going to this dunkin because i've never had a good experience at this one. I gave it another try today since not purchasing here for a couple years. It is still awful. My s'mores cold brew tastes SO burnt and has a fruity after flavor and that is nothing like what this drink is supposed to taste like. Definitely a waste of $6. Avoid this dunkin location.