Papa Bill
Restaurant · Cancun
About Papa Bill
At Papa Bill, we offer a vibrant dining experience that combines delicious food with exceptional ambiance. Our outdoor seating area is the perfect spot to enjoy a meal or drink, surrounded by stunning views. We're proud of our great beer selection and signature cocktails, crafted with care to comple...
At Papa Bill, we offer a vibrant dining experience that combines delicious food with exceptional ambiance. Our outdoor seating area is the perfect spot to enjoy a meal or drink, surrounded by stunning views. We're proud of our great beer selection and signature cocktails, crafted with care to complement our authentic Mexican cuisine. For dessert lovers, we have a treat in store. We also offer rooftop seating for those who want to take their dining experience to new heights. Whether you're looking for a casual lunch or a night out with friends, we've got you covered. Our friendly staff will ensure that your visit is memorable, and our wheelchair accessible entrance makes it easy for everyone to join in on the fun.
What Customers Say About Papa Bill
Papa Bill in Cancun offers a mixed experience. Many rave about the delicious tacos, ceviche, and seafood, plus the lagoon views and friendly service, especially from Ricardo. However, some report issues with pricing, drinks lacking alcohol, and tourist-trap tactics.
Popular Dishes
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Tip: Go for the tacos and the view, but be mindful of potential upselling tactics and confirm drink prices beforehand.
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Frequently asked questions about Papa Bill
Papa Bill Cancun Reviews
We had a delightful evening at Mr.Papas with Coca, Ricardo and Patti. They are super friendly, fun, engaging and the food is delicious. I had the Pescado Maya a la Tikin Xic and it was perfect! Stop by to see them and have a fun conversation!
Great ceviche and food. Staff was friendly, got our second drink for free. Wish we had more time to spend here. We got there at 9:30 and the kitchen closes at 10:00.
Gave this restaurant a try after one of the servers flagged us down. I ended up getting some tacos and a burger. The burger was delicious and so were the tacos. Excellent view of the water as well.
Delicious food and fun drinks right in La Isla mall! Worth it if you’re going off resort for dinner. Drinks didn’t seem to have a lot of alcohol in them but still yummy.
The location is fantastic, just right infront of the lagoon, the waiters were very attentive and the food delicious. You gotta go 👌
The place is very nice, but Ricardo is the best of the whole environment, his happy vibes , kindness and professionality definitely take the cherry of the cake , definitely made our noon a very memorable one !!!
This place is FANTASTIC! The best tacos I have ever had! Must try all of them! They also serve HUGE margaritas and they are delicious! This place is a must try for authentic Mexican food not to mention great service!
Excellent food, great service, amazing ocean views and reasonable prices. Frequented this restaurant regularly while living in Cancun !
We had a delightful evening at Mr.Papas with Coca, Ricardo and Patti. They are super friendly, fun, engaging and the food is delicious. I had the Pescado Maya a la Tikin Xic and it was perfect! Stop by to see them and have a fun conversation!
Great ceviche and food. Staff was friendly, got our second drink for free. Wish we had more time to spend here. We got there at 9:30 and the kitchen closes at 10:00.
Gave this restaurant a try after one of the servers flagged us down. I ended up getting some tacos and a burger. The burger was delicious and so were the tacos. Excellent view of the water as well.
Delicious food and fun drinks right in La Isla mall! Worth it if you’re going off resort for dinner. Drinks didn’t seem to have a lot of alcohol in them but still yummy.
The location is fantastic, just right infront of the lagoon, the waiters were very attentive and the food delicious. You gotta go 👌
The place is very nice, but Ricardo is the best of the whole environment, his happy vibes , kindness and professionality definitely take the cherry of the cake , definitely made our noon a very memorable one !!!
This place is FANTASTIC! The best tacos I have ever had! Must try all of them! They also serve HUGE margaritas and they are delicious! This place is a must try for authentic Mexican food not to mention great service!
Excellent food, great service, amazing ocean views and reasonable prices. Frequented this restaurant regularly while living in Cancun !
Great food, great people, top notch service! Thank you Mr. Papas for a wonderful lunch.
I had an amazing dining experience at Mister Papa in Cancun! The atmosphere is vibrant, and the food is absolutely delicious—definitely a must-visit spot. From fresh seafood to mouthwatering grilled meats, everything was perfectly prepared. A special thanks to Ricardo, who made our evening unforgettable. His friendly service, attention to detail, and warm hospitality truly enhanced the experience. Highly recommend this place for anyone visiting Cancun!
The food was good. Nothing special but tasty and service was friendly.
Our server Jorge was very nice and colorful. I ordered the shrimp fajitas and my friend got the vegetarian fajitas. Our views of the water as we ate were nice. I thought it was nice.
Despite all the other bad reviews I actually had a pleasant time here. Got a salad and tacos and thought they were both delicious and reasonably priced compared to the neighboring restaurants. Service was great too.
the nachos were really good and the iced tea wasn’t sweet like my mom wanted. very nice and slay (amazing) waiter love her we used the hooters wifi and came also in time for sunset very pretty. very accommodating too but also yes a tourist trap but what do you expect it’s in the cancun hotel zone. pricey but omg the nachos were so deliciously cheesy i swear
Our server Jorge was very nice and colorful. I ordered the shrimp fajitas and my friend got the vegetarian fajitas. Our views of the water as we ate were nice. I thought it was nice.
Despite all the other bad reviews I actually had a pleasant time here. Got a salad and tacos and thought they were both delicious and reasonably priced compared to the neighboring restaurants. Service was great too.
the nachos were really good and the iced tea wasn’t sweet like my mom wanted. very nice and slay (amazing) waiter love her we used the hooters wifi and came also in time for sunset very pretty. very accommodating too but also yes a tourist trap but what do you expect it’s in the cancun hotel zone. pricey but omg the nachos were so deliciously cheesy i swear
I had the fish tacos and they were really good—fresh, flavorful, and nicely seasoned. The tortilla was warm and soft, and the toppings were fresh and tasty. The portion size was just right, and everything was well-balanced. The service was also very good. The staff was friendly, quick, and made sure we had everything we needed. They checked on us often and made us feel welcome. The restaurant had a clean and relaxed atmosphere, which made the whole experience even better. I would definitely come back again.
I had the fish tacos and they were really good—fresh, flavorful, and nicely seasoned. The tortilla was warm and soft, and the toppings were fresh and tasty. The portion size was just right, and everything was well-balanced. The service was also very good. The staff was friendly, quick, and made sure we had everything we needed. They checked on us often and made us feel welcome. The restaurant had a clean and relaxed atmosphere, which made the whole experience even better. I would definitely come back again.
I got the tortilla soup. It had chicharrón in it and on the menu it did not mention that. They had to pick it out. The tortilla in the soup was stale. 10 dollars for this cup. Overpriced for being in Mexico. This isn’t good Mexican food at all and I’ve been to Mexico before. Theres a reason this place doesn’t have good reviews. And it was empty when we were there.
We didn’t plan to come here but saw the place on or way out from our previous activity. We were just very hungry. The Margerita were huge and food was good, at least what we had was good. The tacos(shrimp, meat,chicken), my shrimps were a little on the dry side, but my husband enjoyed his teriyaki chicken/shrimp. Mixed veggies also were yummy. It’s sad that they have lot of bad reviews, hopefully they get the change their customer services because lots of customers comes from the USA…
BEWARE THE PICTURE GUY! He will offer to take a picture of your group using your device, then give everyone a Sombrero hat and take a picture "for the website," then he will come back later and charge you for the picture he took. Overall the food was decent, I personally had the chicken and parmesean dish. The service was very good, the waiters were mostly attentive and quite nice. As per other reviews, make sure you double check your bill such that nothing was added that you don't want and that the peso conversion to another currency is correct on your bill.
I got the tortilla soup. It had chicharrón in it and on the menu it did not mention that. They had to pick it out. The tortilla in the soup was stale. 10 dollars for this cup. Overpriced for being in Mexico. This isn’t good Mexican food at all and I’ve been to Mexico before. Theres a reason this place doesn’t have good reviews. And it was empty when we were there.
We didn’t plan to come here but saw the place on or way out from our previous activity. We were just very hungry. The Margerita were huge and food was good, at least what we had was good. The tacos(shrimp, meat,chicken), my shrimps were a little on the dry side, but my husband enjoyed his teriyaki chicken/shrimp. Mixed veggies also were yummy. It’s sad that they have lot of bad reviews, hopefully they get the change their customer services because lots of customers comes from the USA…
BEWARE THE PICTURE GUY! He will offer to take a picture of your group using your device, then give everyone a Sombrero hat and take a picture "for the website," then he will come back later and charge you for the picture he took. Overall the food was decent, I personally had the chicken and parmesean dish. The service was very good, the waiters were mostly attentive and quite nice. As per other reviews, make sure you double check your bill such that nothing was added that you don't want and that the peso conversion to another currency is correct on your bill.
The waiter said the margaritas were two for one but when we tried to order it was only if you ordered two first and the second ones would be free! It was an early lunch we didn’t want two each. So the waiter made a big deal of how he would speak to the manager and he said we could have two for one if we also ordered a soft drink. Very odd. We just ordered beers instead and tacos. Nice food, fresh, tasty. Our waiter was VERY attentive throughout and asked if his service was good before going off to get a colleague with the card machine so we could pay. He hovered over as my husband added a 10% tip. He was obviously not very happy with that and didn’t speak to us again, didn’t say goodbye, totally ignored us very hostile. You can’t provide a service based on the fact you want a big tip. If waiting staff want more then add it to the bill or don’t provide 10% as an option on the card machine. Where we come from 15% is for a really nice restaurant not a quick lunch stop. The food was nice but the nonsense with the margaritas and the tipping means I wouldn’t go back or recommend. You should provide good service because you take pride in your job.
Food was average, service was good. I ordered the lobster from the menu and was told that the lobster that they had was larger than the menu lobster and had to pay more for it. That was disappointing but since I craved lobster that night I paid the extra. I feel that I was taken advantage of. Too expensive for this restaurant and atmosphere.
Food was average, service was good. I ordered the lobster from the menu and was told that the lobster that they had was larger than the menu lobster and had to pay more for it. That was disappointing but since I craved lobster that night I paid the extra. I feel that I was taken advantage of. Too expensive for this restaurant and atmosphere.
The waiter said the margaritas were two for one but when we tried to order it was only if you ordered two first and the second ones would be free! It was an early lunch we didn’t want two each. So the waiter made a big deal of how he would speak to the manager and he said we could have two for one if we also ordered a soft drink. Very odd. We just ordered beers instead and tacos. Nice food, fresh, tasty. Our waiter was VERY attentive throughout and asked if his service was good before going off to get a colleague with the card machine so we could pay. He hovered over as my husband added a 10% tip. He was obviously not very happy with that and didn’t speak to us again, didn’t say goodbye, totally ignored us very hostile. You can’t provide a service based on the fact you want a big tip. If waiting staff want more then add it to the bill or don’t provide 10% as an option on the card machine. Where we come from 15% is for a really nice restaurant not a quick lunch stop. The food was nice but the nonsense with the margaritas and the tipping means I wouldn’t go back or recommend. You should provide good service because you take pride in your job.
This restaurant is horrible. They are extremely bias against Americans. They tried to take advantage of us because we were not from Mexico. They tried to overpriced us for 4 drinks and water. The staff offered me and my friends free tequila shots and then added it to our bill. We disputed the charge and they claim we had to pay for the shots we didn't ask for or else. Not only were they trying to get extra money from us but he wrote in the price for the 4 tequila shots.The staff memberwho offered us the free shots admitted he told us he would pay and the waiter still stated we had to pay for it.We asked for a reprint of the check with the correct total and we were told he couldn't reprint the bill. Once we paid for the amount we agreed to pay, Security was called and the waiter tried to state we didn't pay him enough and hid part of the money that was paid to him and presented a reprinted bill. Please let them know this is not okay by not going to this restaurant. When visiting another country I deserve to be treated with respect and dignity. At Mr. PAPAS I was not. There are plenty of other restaurants along the strip that offer way better service.
This restaurant is horrible. They are extremely bias against Americans. They tried to take advantage of us because we were not from Mexico. They tried to overpriced us for 4 drinks and water. The staff offered me and my friends free tequila shots and then added it to our bill. We disputed the charge and they claim we had to pay for the shots we didn't ask for or else. Not only were they trying to get extra money from us but he wrote in the price for the 4 tequila shots.The staff memberwho offered us the free shots admitted he told us he would pay and the waiter still stated we had to pay for it.We asked for a reprint of the check with the correct total and we were told he couldn't reprint the bill. Once we paid for the amount we agreed to pay, Security was called and the waiter tried to state we didn't pay him enough and hid part of the money that was paid to him and presented a reprinted bill. Please let them know this is not okay by not going to this restaurant. When visiting another country I deserve to be treated with respect and dignity. At Mr. PAPAS I was not. There are plenty of other restaurants along the strip that offer way better service.
Well what can I say.... This place was as the reviews say..... Simoly horrible! The drinks we big but full of sugar so stay away from the mojitos. The food was bland and the cheese was American cheese? Hmmm very very questionable???? 🤮
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About Papa Bill
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Blvd. Kukulcan KM 12.5, La Isla, Zona Hotelera, 77500 Cancún, Q.R., Mexico
Cancun, LA 77500
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Blvd. Kukulcan KM 12.5, La Isla, Zona Hotelera, 77500 Cancún, Q.R., Mexico
Cancun, LA 77500
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