Sonic
Burger · Castroville
About Sonic
En Sonic, en Castroville, te invitamos a disfrutar de una experiencia deliciosa y nostálgica. Sumérgete en el sabor auténtico de nuestras hamburguesas y patatas fritas, servidas con el encanto de un auténtico autocine retro. Ven a revivir los buenos tiempos y a crear nuevos recuerdos con nosotros.
What Customers Say About Sonic
This Sonic location receives mixed reviews. Many customers praise the friendly and fast service, with some mentioning specific employees like Jackie and Siri going above and beyond. However, complaints include slow service, incorrect orders, and inconsistent food quality, such as overcooked onion rings.
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Tip: Be sure to check your order before leaving, as accuracy can be an issue. Also, be aware that some customers have experienced long wait times.
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Sonic Castroville Reviews
Staff is super nice and food got out fast and was fresh. I will definitely be coming back.
Very friendly staff. Always doing there best so the customer can have a good memory of there stop at this particular Sonic.
We visited on 1/11/25 while visiting family. The coffee machine was down so Jackie asked if there was anything else she could get us. Substituted a soft pretzel. Had ordered a medium unsweetened tea. Let them know it was wrong. Brought us back a large unsweetened tea. We were not upset that the order was wrong just brought it to their attention. Both times they corrected the issue graciously without us asking for anything. This is our opinion of great customer service. We appreciate your Castorville Sonic. Thank you for your great customer service. Hi five Jackie. You are amazing.
I stopped for a bite to eat. Ordered a #1 w/bacon, all the way with a grape slush to wash it down. The employees were quick, fast and in a hurry. I was back on the road in no time.
In 2 words, customer service! I've had some poor experiences at sonics in the past and have gotten the run around before but the manager of this sonic goes above and beyond to make their customers happy. I had an order that had been messed up and Siri went out of her way to replace the whole meal even including items that hadn't been wrong. The food was fresh, hot, and delicious! I will definitely be heading to this sonic more often☺️
Friendly fast service and hot food is always a plus
As for Sonics go this one was fast and had great sounding speakers too. The staff was friendly too
Ordered on the app. Arrived, and the app wouldn't let me check in. The display at the stall wasn't working, so I had to go to another spot. Moved to a second spot, red light was activated and wouldn't let me use it. The third spot was the charm. the food wasn't. Soda with easy ice had a fill cup of ice and half flat soda. Three partially melted blushes to add to the mix. There are too many other choices in town for me to deal with this.
My husband loves Sonic, and this is the only location close by. But every time we go, it takes a very long time to receive our food. I would like to think because they are busy but the other morning it was myself and one other car. Frequently our order isn't 100% but I hate to complain so we just roll with it. But to wait 20 minutes for 2 burgers, fries and a drink makes it hard to want to frequent here. This is with placing an order ahead of time.
Every time I order onion rings way over cooked like eating hockey puck
Ordered a burrito and fries via DoorDash. Burrito showed up filled halfway with nothing but beef. Should have included eggs, cheese, a fresh tortilla, hash browns, and bacon. Was literally just cold fries and beef. Darn atrocious. Get your “stuff” together. Absolute garbage.
The service and food is good, but when I pay with cash the servers stay with my change and leave a tip for themselves without asking. for instance a while back I ordered 16 dollars worth of food, I paid with a 20 dollar bill and got no change in return she just said “thank you” and just gave the food. And then I went again today and got some food and drinks for $18.08, and I paid with $20.08, and she just gave me 1 dollar back, I was going to give her a .dollar but she kept it on her own. And I think it’s very annoying that you don’t get your change back and they just stay with it without asking. I believe that they should teach their servers to not stay with your money and learn how ask before stealing your money.
Manger of the lytle store was very rude . . The burger was not made to my order . Onion rings were so hard couldn't even eat em . Never will go bk .
I showed up on a Thursday, October 9th just before 8:30 PM after the family was at a local football game for dinner. However, when I asked for milkshakes I was told that it wasn't available because "they already cleaned the machine". They are open until 11 PM and milkshakes aren't available, that's substandard, so I guess I'm going to Dairy Queen instead.
Bought two cherry limeade’s and they were pure sour juice as if they were playing a prank on us. Had to throw them away without drinking them. Horrible experience
I give this sonic a one star today because I went for some chicken bites with the 4.99 coupon I had, they served me some hard and dried out chicken bites(couldn't even finish them)...its like those last few pieces that are sitting there under the heating lamp they have there in the kitchen...they were disgusting. I love gookg.to Sonic, been going for years so yeah I am highly disappointed because I was very hungry and as a Castroville resident that's the only Sonic in town. So I dont know if it was the employees that's running this shift that needs improvement,but definitely the quality of the food does. 👎 There was alot of young looking people working there like college or high school kids, so they're JUST trying to get a paycheck, but dang they can do better. 🙄
Came here on June 14th and ordered a drink and a small snack. I didn’t have time to address it at the moment because I was in a rush and they had already taken a while with my order initially. The pepperoni bites were completely burnt and inedible. Total waste of money. Really disappointing experience.
Ordered smash burgers at 11:20 after a long day of work with the family drove 30 minutes and they said the shout the grills down.. they close at 12 that’s not cool. Shutting the grills down 40 minutes before closing isn’t right.
I typically don't complain, but my 14 year old daughter ordered a foot long coney with chili no cheese. Well it came with cheese. Fine, please replace it. Instead this chick brings back a foot long coney with chili, and once my daughter took a bite, she realized the cheese was just scooped off and she got a mouth full of it and grossed out. Seriously???? You couldn't just give her a new one? Or were you trying to prove a point?... not acceptable for any business.
If you're not going to take certain bills, you need to post that!! Tried paying with a 50 our total was 31 and some change instead you wait till after they have already ordered, and you brought the food. You lost a customer we have given yall chance after chance messing up orders getting food wrong waiting 20 plus minutes for drinks when there's only 3 customers there but at the point you won't accept my form of payment.
Just got breakfast here and got a sausage, egg and cheese toaster sandwich and bite down on what appears to be the end of a blue bread tie maybe. How does a chunk of bread tie end up all the way in a sandwich. Disgusting and disappointed.
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About Sonic
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955 US-90, Castroville, TX 78009
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955 US-90, Castroville, TX 78009
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