Sonic

Natalie

Wow! The person that took my order needs an attitude adjustment or shouldn’t be working in customer service. First, I started ordering and immediately was asked “what else” right after every item without giving me a chance to continue. It was like they were mad I was ordering at all. Second, I asked a simple question and their response to be was, “what?….umm…uh…yea that is how it comes” like I asked I stupid question and should have known better to ask. Finally got our shakes and blasts and all were melting and not even filled to the top like they normally are. And ice cream was all over the outside of the cups. You need to train the employees better or you will not have returning customers.

Ibra D.

The lettuce and fries were not fresh! Fries were gross and dry. But the service was nice and friendly. Touchscreen didn’t work and gave us a hard time.

korbin

I waited 35 mins for 3 milk shakes…..melted when handed to me 😢

Minor Threads

Placed an order online and 25 min after checking in, I have to call an employee over. It took another 10 min for me food to come out. And the fries were cold. Super disappointed.

Kristy Moore

This is the worse location! I quit buying food and drinks here awhile back. Today I went for ice and only got a bag alittle over half way full. Really? You can't even manage to fill a bag of ice up full? Come on do better. I'm done with this location. We are done with Sonic. The quality just isn't there anymore. 😞

Jeff

Waited 15 min for food. Left without anything. This place used to be awesome. Won’t be at a sonic again until they realize how bad they’ve fallen off and fix it.

Asia Hamilton

The car hop Riley thought she was entitled to a tip I had given her a $20 bill to pay my 11.70 order and only came back with six dollars. I never said she could have this tip and she just took it. She had brown hair and was short. The sad thing is I would have given her a tip until I noticed that.

Kc Rosewicz

The new smash burgers have been out for a while now. I’ve had them at several locations and they are great for a fast food burger. The last two times I have visited the Celina, TX sonic they have tried to pass off regular burger patties smashed to crap and broken as a smash patty. When I asked the manager if they were out of these patties, they made me a new one the same way and said “sorry it wasn’t smashed to your liking”. There is a difference in their smash patties and their trash regular patties. The manager is obviously too lazy, or bad at their job to order the correct patties. Will not eat there again and don’t recommend you either if you are looking for the new smash burgers.

Tom & Andrea Lloyd

Absolutely terrible. This is a FULL SIZE bacon egg and cheese breakfast burrito. Has maybe 1/4 of one egg in it! Made the morning of 5/11/25. Over $4 for a folded tortilla, 1/4 of one egg, couple sprinkles of cheese, and some flecks of bacon. Avoid this location.

Randy Little

Update — As if things could not get worse, $7 for a tea and a soda. And that’s BEFORE you add a tip. You can’t make this stuff up. 😂😂 I've been a patron of this Sonic location for five years. The servers are always polite and personable, but the food is always hit or miss (with more misses than hits unfortunately). Overcooked tots, burritos so salty or greasy they are inedible. Your safe bet is always the coney, they are always good. Again I don't blame the employees they are all great, I just think there is somewhere along the path from the freezer to the tray where the process could be improved so that the food quality is more consistent. Edit: Lowered review because I’m tired of getting home and my order is wrong, tired of not getting the sauces I asked for. I have decided to no longer visit this location.