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Chicago

Starbucks

★★★ 2.5 · 0 reseñas

Located in Chicago, our Starbucks offers a familiar coffeehouse experience known for its signature roasts and light bites. Customers appreciate the quick service, especially during busy times, and the friendly staff who strive to fulfill orders accurately. The location provides o...

Starbucks

Coffee shop · Chicago

2.5 · 235 reviews Google
www.starbucks.com

About Starbucks

Located in Chicago, our Starbucks offers a familiar coffeehouse experience known for its signature roasts and light bites. Customers appreciate the quick service, especially during busy times, and the friendly staff who strive to fulfill orders accurately. The location provides options for enjoying...

Located in Chicago, our Starbucks offers a familiar coffeehouse experience known for its signature roasts and light bites. Customers appreciate the quick service, especially during busy times, and the friendly staff who strive to fulfill orders accurately. The location provides options for enjoying your beverage, whether you choose to dine-in, take it to go, or have it delivered. While some find the space cozy, others enjoy the accessibility features including wheelchair access. Many rave about specific drinks like the pumpkin cream cold brew and unique creations, highlighting the care taken in preparation.

What Customers Say About Starbucks

This Starbucks at Navy Pier has mixed reviews. Some customers rave about the scenic views and drinks like the pumpkin cream cold brew and sourgummy doohicky. However, many report rude and unprofessional staff, incorrect orders, and higher prices than other locations.

Popular Dishes

pumpkin cream cold brew sourgummy doohicky Pink Drink grande ice matcha with four pumps of horchata and extra whipped cream everything bagel classic lattes refreshing cold brews

Best For

Tourists Solo Dining Casual

Tip: If you visit, be prepared for potentially long lines and higher prices. Some reviewers recommend specific drinks like the pumpkin cream cold brew, but be aware of possible extra charges for customizations.

Features

📶 WiFi 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🥗 Vegetarian Coffee
🎯 Casual Trendy 👨‍👩‍👧 Family

What to see nearby

Chicago Children's Museum
A 210m

Chicago Children's Museum

museo

View details
Milton Lee Olive Park
A 404m

Milton Lee Olive Park

parque

View details
Navy Pier Park
A 521m

Navy Pier Park

parque

View details
Olive Park
A 536m

Olive Park

parque

View details
Navy Pier
Heritage
A 586m

Navy Pier

atracción turística

View details
DuSable Park
A 610m

DuSable Park

parque

View details

Data from Wikidata

Explore the area around Starbucks

Starbucks is located in Chicago, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.

Historical Heritage

  • Navy Pier (A 586m) — amusement pier in Chicago Chicago Landmark

Museums

  • Chicago Children's Museum (A 210m) — non-profit organization in the USA

Parks & Gardens

  • Milton Lee Olive Park (A 404m) — public park in Chicago, Illinois USA
  • Navy Pier Park (A 521m) — park in Cook County, Illinois, United States of America
  • Olive Park (A 536m) — park in Cook County, Illinois, United States of America
  • DuSable Park (A 610m) — park in Chicago
  • Bennett Park (A 799m) — park in Chicago, Illinois, U.S

Other Points of Interest

  • 400 North Lake Shore Drive (A 710m) — Rascacielos en construcción en Chicago
  • Onterie Center (A 794m) — building in Chicago, Illinois, United States
  • Lakeshore East Building I (A 847m) — planned skyscraper

Data from Wikidata

Frequently asked questions about Starbucks

Starbucks is located at 600 E Grand Ave, Chicago, IL 60611, Chicago.
Near Starbucks you can find points of interest such as Chicago Children's Museum, Milton Lee Olive Park, Navy Pier Park, Olive Park.
Starbucks offers coffee_shop cuisine.
Starbucks has regular opening hours. Check their profile for updated schedules.
Starbucks offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Starbucks based on customer reviews are: pumpkin cream cold brew, sourgummy doohicky, Pink Drink, grande ice matcha with four pumps of horchata and extra whipped cream, everything bagel.
Starbucks is ideal for tourists, solo dining, casual dining.
This Starbucks at Navy Pier has mixed reviews. Some customers rave about the scenic views and drinks like the pumpkin cream cold brew and sourgummy doohicky. However, many report rude and unprofessional staff, incorrect orders, and higher prices than other locations.
If you visit, be prepared for potentially long lines and higher prices. Some reviewers recommend specific drinks like the pumpkin cream cold brew, but be aware of possible extra charges for customizations.
235
Reviews

Starbucks Chicago Reviews

2.5
235
5★
28%
4★
6%
3★
8%
2★
6%
1★
53%
Reviews (23)
Manikandan
Manikandan

Starbucks at Navy Pier in Chicago offers the perfect coffee break with a view! The drinks are as amazing as ever, from classic lattes to refreshing cold brews. You can sip your favorite coffee while enjoying the scenic lakefront. The ambience is cozy yet vibrant—ideal for relaxing, people-watching, or catching up with friends by the water.

Cruize Murray
Cruize Murray

I did not eat food here but what I can tell you is it's just a normal Starbucks nothing to it but I bet the food was good.

Ana Romero
Ana Romero

My experience with Daniella was surreal. I wanted a drink, unsure of what the menu even is. She knew exactly what I craved to a T, and even explained the sizing. She put so much love and attention to detail into my beverage, even when they were busy.

Julia Alvarez
Julia Alvarez

I was at the pier and noticed they had this Starbucks. The line was very long but the employees were quick to take orders and get them made. I had a kind girl named Daniella get my order and make it. I got a grande ice matcha with four pumps of horchata and extra whipped cream. She was quick to make my drink and I noticed other employees were also quick to make drinks sometimes making more than one at a time. Great service! Pricey but worth it.

Robert Arndt (OmniscientPhotography.com)
Robert Arndt (OmniscientPhotography.com)

It’s a small store but it’s open into the foyer of the shopping center food court. The sourgummy doohicky is freaking flawless omg this is the drink I’m getting once a month for my monthly treat.

Cheri T
Cheri T

Best pumpkin cream cold brew I've had all season, with a lovely place to sit and enjoy it on a beautiful fall day in the city

Scott W
Scott W

Stopped for a couple of hot beverages. There was a long line, and not enough workers. The staff were friendly, and doing their very best to keep up. The drinks were made exactly as ordered.

B
BradinHK

This Starbucks is situated the shopping and food court area of Navy Pier.There is a standard coffee menu, counter foods and merch on offer. There are tables just in front of the shop. Otherwise just do take-away. Our espressos tasted fine, as expected from Starbucks.

Suketu Shah
Suketu Shah

Very rude staff. Unable to understand the staff not clear signs now Starbucks has also started charging for an extra cup, crazy! No place to sit

E
E D

Bought a bunch of stuff. Wouldnt serve water and staff we dealt with were unwelcoming. This must be an independent location and not part of corporate. Will not use again.

m
maddison brown

This is the worst Starbucks I ever went to every employee that was working in afternoon had the nastiest attitude. The manager was completely rude and unprofessional. I am completely disappointed in this location and the people working there. How could you let this go for so long?

Abhik Seal
Abhik Seal

The staff and rules of this shop should change , charge unreasonable for addons . Charge for extra cup .

Michelle Dean
Michelle Dean

Server named Healy (probably not her name because she knows she was rude) was super rude and no customer service skills very aggressive when I asked for my $11 medium coffee.

Estefany Lopez Coloma
Estefany Lopez Coloma

I was charged incorrectly. I asked before paying and was told it was just a glitch. When I received my order, I pointed out that it was clearly not a glitch. The customer service was awful, I have never been treated so poorly at a Starbucks. The supervisor only made the situation worse. Her only response to me explaining the issue was: “Do you want a refund? If not, please leave.” Very disappointing experience.

Aisha Majt
Aisha Majt

The cashier had the worse attitude she was so rude, they were busy yes but 5 mins before closing she yelled out that they were closed and that were not taking anymore orders, very disrespectful they could’ve had a sign at least if they want to take the last order.

Traci Mc
Traci Mc

Was here today 12/26/25, the clerk made my drink incorrectly and when I asked her to redo it the correct way she stated she was not doing anything, another employee made the drinks correctly

R Seidmeyer
R Seidmeyer

Employee said coffee is what it is. It was cold and he did not care!

C. Nic
C. Nic

Overpriced! Every single drink here is noticeably more expensive than regular Starbucks stores. What’s even more unreasonable is that when I ordered a Pink Drink and asked for light base (meaning less syrup/juice), they charged me an extra $1.15 for a “customization.” The store manager even told me that if I had a problem, I could “write to corporate.” I could live with higher prices if that’s just how the licensed store operates, but the quality control is unacceptable. I ordered a Honey Citrus Mint Tea and was given a plain mint tea bag in hot water. When I brought it back, instead of making a new drink with a fresh tea bag, they poured out the water and added honey citrus mix to the same used tea bag. That’s ridiculous and totally unacceptable for a place carrying the Starbucks name.

Emily Fararoni
Emily Fararoni

Had a terrible experience here today… particularly with a young Hispanic girl. We went to a bubble tea place for my mom and I wanted a strawberry açaí lemonade, my mom put her boba tea on the display while she took out her wallet to pay because she wanted to treat me, we didn’t even notice when this employee took my moms bubble tea that she had only sipped on two times and threw it in the trash. My mom turned and said: where is my drink? And the girl said: “well we have to keep our store clean so I threw it away” in a rude tone. I asked for the manager and my money back. She went for the manager and came back laughing. Thankful the manager was super kind and understanding and went with me to the bubble tea shop to buy us a new one. If I see this girl here again I’m not going back.

Gnel Pivazyan
Gnel Pivazyan

The staff here were rude and unprofessional. When I approached the register, the cashier was playing a game on her phone and kept me waiting until she finished before acknowledging me. There was no greeting or acknowledgment of my presence. I asked for an everything bagel and was told, “We don’t have everything bagel.” When I asked what was available, the only response was, “Plain bagel,” which I ordered. At no point did she confirm my order, ask if I needed anything else, or show basic courtesy. This feedback is mainly for management: consider setting clearer expectations of approximate customer service and providing better training for your staff.

ウーリーントヤUuriintuya
ウーリーントヤUuriintuya

I had one of the worst experiences at this Starbucks. The staff girls were extremely rude and unprofessional. Instead of being welcoming or helpful, they spoke with attitude and made me feel very uncomfortable. Customer service should be about respect and kindness, but this location failed completely. I will not return and would not recommend this store to anyone.

Stefan Arsovic
Stefan Arsovic

If you want to overpay for experience where bunch of Karens making you a coffee with attitude , this is the right place! Shoutout to the manager i never saw crew this bad

Manish Jain
Manish Jain

This has been the worst starbucks experience for me, the baristas here don’t deserve a job with that kind of attitude

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About Starbucks

How to get there

600 E Grand Ave, Chicago, IL 60611

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Highlights

💬
Many Reviews
235 reviews
💰
Moderate Price
Price level
👨‍🍳
coffee_shop
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
Coffee
🍰 Desserts
🥗 Vegetarian Options
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
9:45AM-9PM
Rating
2.5/5
💬 Reviews
235
💰 Price Level
$$
📞 Phone
+1 312-624-9850
🌐 Website
www.starbucks.com

Amenities

📶 Free WiFi
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Location

600 E Grand Ave, Chicago, IL 60611

📍 Explore the Neighborhood

Weather
12°
Weather updated hourly · Jobs and events refreshed daily
Chicago Children's Museum

non-profit organization in the USA

A 210m
Milton Lee Olive Park

public park in Chicago, Illinois USA

A 404m
Navy Pier Park

park in Cook County, Illinois, United States of America

A 521m
Olive Park

park in Cook County, Illinois, United States of America

A 536m
Navy Pier Heritage

amusement pier in Chicago

A 586m
DuSable Park

park in Chicago

A 610m
400 North Lake Shore Drive

Rascacielos en construcción en Chicago

A 710m
Onterie Center

building in Chicago, Illinois, United States

A 794m
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