WaBa Grill
Asian · Chino Hills
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About WaBa Grill
At WaBa Grill, we're all about serving up delicious Asian-inspired meals that bring people together. Our relaxed, counter-serve cafe is the perfect spot to catch up with friends or enjoy a quick bite on-the-go. We're proud of our teriyaki bowls, featuring mouth-watering chicken, steak, shrimp, and v...
At WaBa Grill, we're all about serving up delicious Asian-inspired meals that bring people together. Our relaxed, counter-serve cafe is the perfect spot to catch up with friends or enjoy a quick bite on-the-go. We're proud of our teriyaki bowls, featuring mouth-watering chicken, steak, shrimp, and vegetables - made fresh just for you. Our customers rave about the cozy atmosphere and attentive service that makes every visit feel like home. From the sizzling grill to the friendly faces behind it, we're all about creating an inviting space where everyone can enjoy a great meal.
What Customers Say About WaBa Grill
WaBa Grill in Chino Hills receives mixed reviews. Many praise the food quality, generous portions, and friendly staff, especially Leslie and Harry. However, issues with order accuracy, slow service, rude staff, and inconsistent food quality (e.g., slimy chicken, cold rice) are recurring concerns.
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Tip: If ordering by phone, provide your card information to avoid waiting for your order to be prepared after you arrive.
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WaBa Grill Chino Hills Reviews
Asian fusion food that is really good. The staff there is also friendly and helpful.
Nice portion for $10 & taste good!!!! Salmon cooked extra well with extra vegetables 😆#YUMYUMYUM
Asian fusion food that is really good. The staff there is also friendly and helpful.
Nice portion for $10 & taste good!!!! Salmon cooked extra well with extra vegetables 😆#YUMYUMYUM
They have perfect bowls, you have to try it. Healthy food .
Harry gave excellent service and made me feel very welcome into the store
I’d like to say Leslie was very helpful and had the nicest attitude she greeted me when I walked into the store and took my order and asked how was my day was and it made me feel like if she really cared about me and that made my day see you soon !!!!!
Orgasmic. First time ordering from here. I am so stuffed. Its very delicious and cooked to perfection. Compliments to the chef.
They have perfect bowls, you have to try it. Healthy food .
Harry gave excellent service and made me feel very welcome into the store
Orgasmic. First time ordering from here. I am so stuffed. Its very delicious and cooked to perfection. Compliments to the chef.
I’d like to say Leslie was very helpful and had the nicest attitude she greeted me when I walked into the store and took my order and asked how was my day was and it made me feel like if she really cared about me and that made my day see you soon !!!!!
The food was pretty good here, had chicken and shrimp bowl with avocado, the one thing I didn’t realize that it included a sticky sauce on it, almost like Teriyaki sauce, but a little different. I didn’t like it too much because it was kinda messing up my throat after eating it, but I also got my good and left so I was stuck with it, other than that, the bowl was very good.
The food was pretty good here, had chicken and shrimp bowl with avocado, the one thing I didn’t realize that it included a sticky sauce on it, almost like Teriyaki sauce, but a little different. I didn’t like it too much because it was kinda messing up my throat after eating it, but I also got my good and left so I was stuck with it, other than that, the bowl was very good.
Just ordered and it clearly shows on my recipe Side of Wonton Strips $.79. We ordered these on 3 of our 5 meals. None were included. We ordered two soups and they didn't pack them well so they spilled and burned my wife's leg. The food was good and our first visit was great but this visit makes us consider ever going here again.
Placed a phone order for pickup. When I got to the restaurant and paid for my food I assumed it would have been ready. Well they waited until it was paid for before starting the order, if the person on the phone would have told me I could have given a card when calling so I wouldn't have to wait. Quality food, not so quality service...
appreciate the music, buy keep it a little lower. I'm wearing headphones trying to watch a video on my phone and the music is blasting. I paused for a second when I walked in thinking it was a nightclub 😅
Just ordered and it clearly shows on my recipe Side of Wonton Strips $.79. We ordered these on 3 of our 5 meals. None were included. We ordered two soups and they didn't pack them well so they spilled and burned my wife's leg. The food was good and our first visit was great but this visit makes us consider ever going here again.
appreciate the music, buy keep it a little lower. I'm wearing headphones trying to watch a video on my phone and the music is blasting. I paused for a second when I walked in thinking it was a nightclub 😅
Placed a phone order for pickup. When I got to the restaurant and paid for my food I assumed it would have been ready. Well they waited until it was paid for before starting the order, if the person on the phone would have told me I could have given a card when calling so I wouldn't have to wait. Quality food, not so quality service...
Veggies in plate are not fresh and new.
Veggies in plate are not fresh and new.
The chicken was slimey and the rice was cold. We ordered over 5 items and they gave us only 3 of them with our order. The chicken being slimey is concerning. We tried calling the store but they wouldn’t pick up the phone (makes sense given the quality of the food) we called corporate on this location because it’s a health hazard selling slimey chicken
Came about 25 minutes before closing. The girl Infront was not very customer oriented. Then my food was done with no lid as it sat at the counter for approximately 10 minutes. During that time she was taking and changing someone's order with 5 minutes to closing I finally got my food.
Came about 25 minutes before closing. The girl Infront was not very customer oriented. Then my food was done with no lid as it sat at the counter for approximately 10 minutes. During that time she was taking and changing someone's order with 5 minutes to closing I finally got my food.
The chicken was slimey and the rice was cold. We ordered over 5 items and they gave us only 3 of them with our order. The chicken being slimey is concerning. We tried calling the store but they wouldn’t pick up the phone (makes sense given the quality of the food) we called corporate on this location because it’s a health hazard selling slimey chicken
The girl at the front is rude and unprofessional. I didn’t get her name because she looks very unapproachable to even ask a question, can’t even label which bowl is which because I got one with white meat, chicken and a different sauce. Your job isn’t that hard but yet it looks like she doesn’t wanna be there so she makes it harder than what it actually is.
Stopped by for lunch to order 2 bowls, very bad customer service skills, not a hello, or we'll be right with you, sorry for the delay...nothing. waited and waited for a while more customers arrived, they didn't get approached. The cashier was very rude to the cooks, she was saying bad words to them in Spanish. Very un professional. Then finally got to order, got my food, then I was waiting for her to ask her for extra, onions, sauces, etc. She said that's your order, I said I know but can I please have sauces and extra onions. She had a fit. You need someone who is smiling, with a great personality and great customer service skills.
One recommendation for this location would be to answer the phone! I placed an online order for two veggie bowls: one chicken and one steak. I wanted to take out the cabbage from the bowl So I called right after I placed the order, repeatedly, and got no answer each time I called. On the fourth or fifth time I called they finally answered and told me that they cannot take out the cabbage from the bowls since they were already made and the delivery guy would be picking up the food in 2 mins. I’m not upset just annoyed because if they would have answered the first few times that I called they would have made it the way I wanted it. Will be picking up the orders in the future since the app does not make it convenient to get exactly what you want.
11/7/22 Very small portion of food in general, not even enough for ladies. My sister and mom went there for lunch, got a chicken, beef bowl. Food amount was so small so they have to try more desserts after that. Also there's no side dishes, like chopped carrots, Jalapenos that were used to be in the past. Paid almost $26($13 each) and got this quantity, quality of food is so disappointing. Waba is not the one it used to be anymore.
Since I get in, the front desk has been super rude, they don't even treat you with kindness and when you order your food they don't give you what you ordered, on top of that the food without any flavor, the worst experience I have ever had at a waba grill, I always buy waba and They give me what I ask for and serve me with a good attitude
Ridiculous experience. It took over 45 min to get two bowls ready when absolutely is it slow at 8pm on a Tuesday. The lack of service and diligence was unacceptable.
I went to the Waba Grill on Thursday night 10/22 around 6:50pm and I ordered one single Waba Rice Bowl I was order #185. Thirty minutes later. #188 called up had 6 bowls 1 plate. Then #187 another 6 or 7 entrees on that order. Remember these orders were entered AFTER mine! They are also bigger orders. I ordered one bowl. This needs to be addressed. I refunded my order after 35 minutes of waiting. No apology no talking just silence
The girl at the front is rude and unprofessional. I didn’t get her name because she looks very unapproachable to even ask a question, can’t even label which bowl is which because I got one with white meat, chicken and a different sauce. Your job isn’t that hard but yet it looks like she doesn’t wanna be there so she makes it harder than what it actually is.
Since I get in, the front desk has been super rude, they don't even treat you with kindness and when you order your food they don't give you what you ordered, on top of that the food without any flavor, the worst experience I have ever had at a waba grill, I always buy waba and They give me what I ask for and serve me with a good attitude
Ridiculous experience. It took over 45 min to get two bowls ready when absolutely is it slow at 8pm on a Tuesday. The lack of service and diligence was unacceptable.
11/7/22 Very small portion of food in general, not even enough for ladies. My sister and mom went there for lunch, got a chicken, beef bowl. Food amount was so small so they have to try more desserts after that. Also there's no side dishes, like chopped carrots, Jalapenos that were used to be in the past. Paid almost $26($13 each) and got this quantity, quality of food is so disappointing. Waba is not the one it used to be anymore.
Stopped by for lunch to order 2 bowls, very bad customer service skills, not a hello, or we'll be right with you, sorry for the delay...nothing. waited and waited for a while more customers arrived, they didn't get approached. The cashier was very rude to the cooks, she was saying bad words to them in Spanish. Very un professional. Then finally got to order, got my food, then I was waiting for her to ask her for extra, onions, sauces, etc. She said that's your order, I said I know but can I please have sauces and extra onions. She had a fit. You need someone who is smiling, with a great personality and great customer service skills.
One recommendation for this location would be to answer the phone! I placed an online order for two veggie bowls: one chicken and one steak. I wanted to take out the cabbage from the bowl So I called right after I placed the order, repeatedly, and got no answer each time I called. On the fourth or fifth time I called they finally answered and told me that they cannot take out the cabbage from the bowls since they were already made and the delivery guy would be picking up the food in 2 mins. I’m not upset just annoyed because if they would have answered the first few times that I called they would have made it the way I wanted it. Will be picking up the orders in the future since the app does not make it convenient to get exactly what you want.
I went to the Waba Grill on Thursday night 10/22 around 6:50pm and I ordered one single Waba Rice Bowl I was order #185. Thirty minutes later. #188 called up had 6 bowls 1 plate. Then #187 another 6 or 7 entrees on that order. Remember these orders were entered AFTER mine! They are also bigger orders. I ordered one bowl. This needs to be addressed. I refunded my order after 35 minutes of waiting. No apology no talking just silence
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About WaBa Grill
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4517 Chino Hills Pkwy Unit #C, Chino Hills, CA 91709
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4517 Chino Hills Pkwy Unit #C, Chino Hills, CA 91709
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