Kimberly

We revisited this Red Robin and it was a complete turnaround, I called ahead of time to see if their was a wait time and decided to dine in with my family. Joey was the best server ever , he was really nice and attentive and the food was delicious 😄 we were completely satisfied !! Great food great service. I’m happy we had a good experience this time

Bobby Medina

I'm not a burger guy but their burger is really good specially the one that I had, the smoked and pepper burger. Chicken salad was big enough for 2-3 people. The fish and chips wasn't too great but okay. It was a Sunday, expecting a lot of people but it it wasn't. So service was fast and people were courteous. Josh, our server, checked us out often to see how we're doing and that was a plus for us. It wasn't too noisy inside and the place looked clean and orderly. Will definitely be back.

Vanessa C

Came in on a Sunday evening for dinner and we had a great time! From the friendly host, to our amazing server Joey who was so attentive and kind! Food was fresh and delicious! Would definitely be back and recommend!

Katie Zwick

Service was great as always. We accidentally paid the wrong check on our table side tablet thing and our waitresses caught it for us which was great. Everything was super clean and covid friendly

Daniel Prendiz

The Red Robin sure has changed since I last visited back in 2000 and that’s a good thing we had dinner here last week. The customer service was outstanding. The food was good the beverages were also good. The management and employees, our sever were attentive, courteous, and friendly the atmosphere was good. The Interior was spacious and the walls were decorated nicely with memorabilia. We shared a plate of the Southern charm bacon cheeseburger, which was great, and bottomless garlic fries also had a drink which was made perfectly we’ll be visiting this establishment again soon.

+45

Kim Nugent

Conveniently located right by 71 fwy, inside Chino Spectrum shopping center. We came at 5pm and got a table within 5'. Restaurant is clean. Food was served fast. Our server Joey was friendly and attentive. He frequently checked on us for water or fries refilled. Very patient with our 2 granddaughters. The reason for 4* instead of 5* was the food quality. Somehow our Banzai and Whiskey River burgers were not looking sumptuous and tasted delicious as previous visits. It seems to me that they were lacking in vegetables? For a gourmet burger, we were kind of disappointed. For the bright side, our granddaughters loved their chicken tender. They said it was delicious. Hopefully, their burgers will improve on our next visit.

Aims L

Our party of six adults plus two kids was seated quickly shortly after arriving. We had a very nice, happy, and helpful female server who gave us her personal recommendations. The food came out quickly. Our experience was good, with fresh food and a very nice server who was attentive, in a good mood, and waited on us throughout the meal. The onion rings were a hit with our party and we're devoured within the first five minutes. They were fresh, piping hot, and so crispy and delicious. I got the clam chowder bowl which was delicious, thick and creamy, had a decent amount of clams in it, and was served with oyster crackers as well as a half salad that was also pretty good. The bottomless fries, lemonade, and soda fountain drinks were great! Two thumbs up. Gotta love Red Robin!

Debbie Barboa

It was my first time at this Red Robin. The service was slow when only one person is taking care of all the bar area. My burger wasn't well done either were the fries some were still cold from freezer which was strange. Only good thing was onion rings so I left still hungry

robert padilla

Foods is great but inside the restaurant stinks very bad smells like they have plumbing issues. They set me down on a dirty table.

Daniel Nenadovic

We've been going here for a while. I've never been too fond of it, but my wife loves the mud pie and my kids eat the mac 'n cheese well enough. Overall, I'd say the place is about a 3, maybe a 3.5, out of 5 stars. However, we had a really cruddy customer service experience tonight and so I'm lowering my overall rating to 2 out of 5. We won't be back. My family went here tonight. I had a $10 reward that I wanted to use. My kids got their mac 'n cheese and my wife and I decided to try the "Yum Deal," as we had never tried their smaller burgers before. The burger itself was one of their better burgers. The meat to cheese ratio tasted better with a smaller patty. After we finished eating, we waited about ten minutes for an employee to notice that we did not have one of the little pay kiosk computers and she brought me a paper receipt. I asked her if I could still use my rewards and she told me to write my phone number down on the receipt, so I did so. I told her that there should be a $10 reward on the account and that I would like to use it. She informed me that this would not combine with the "Yum Deal" discounted price and was not sure whether the $10 reward would be better compared to the "Yum Deal" discount. I told her to do whichever she thought worked out better. It turns out, what she thought worked out better was canceling the "Yum Deal" discount and using my $10 reward, ultimately increasing our overall bill even after the $10 reward was used. This employee thought that this worked out better. I got my receipt and was flabbergasted. I clarified with the employee and, yes, she had removed the "Yum Deal" discount, used my family's $10 reward, and then ran our card with the new price, which was higher than our original bill even after the $10 reward. She asked me if I would like her to rerun the card, but at this point I wasn't sure if she'd screw that up, too, so I told her not to. I want to be clear here. I'm fine with the promotion not allowing the use of rewards on my account. I get that. But I'm incredibly frustrated that this employee decided that the best course of action was to cancel the discount for the "Yum Deal," use my $10 reward on my account, and overall still charge me more - only a few dollars more, but especially cruddy because she had used the $10 reward as well and the price was overall still higher than it had been. I know good customer service. This wasn't it. This was super cruddy and it felt terrible. My family won't be back.

Chris T.

Trash cans in men's room overfilled, not cleaned. Carpet did not look clean. Tables around us were not cleared and our empty drink glasses stacked up on our table. Our waitress was very nice, but she may have been overextended. Before we left I started to have stomach cramps and later had issues.

Don

Red Robin staff thinks it’s okay to serve beer with ice and blames the cold glass for it 😂 Sad… though my last two visits in the past couple of weeks were great 🤷‍♂️