Terri Leverich

Service here was horrible. First there were no types of drinks for kids, no milk, no tea, no lemonade, then no ice, no sweet tea made, finally got our order after 25 mins. Then went to order ice cream after the meal, asked the young guy what the premade ice cream was in the freezers, he said he didn’t know. Then waiting for it for 15 mins, my daughter went to ask about it and the young guy working had not made it, idk if he forgot or what. The lady that had just clocked in made it and apologized. Ordered HOT FUDGE sundae only to get a hard crisp chocolate dipped ice cream Cup. These people Need to be trained better or something. Horrible experience for travelers.

Marcus McIntire

Time for another no B.S. review. Giving honest reviews only helps a business. Dishonest reviews hurts. The food is too expensive for the little you get. At the drive thru you have to give your order 3 and 4 times and still cannot get it right. There for a while they were getting better and now it's like the old management is back. And that's not very good.

Pac Sumners

Nice clean restaurant and restroom. But as far as service been waiting 45 minutes so far for two burgers and a chicken sandwich. Finally got our food took 50 minutes. But it was good.

+4

Shelley Vasquez

Poor service. Never got food because it took soooo long! Ended up getting a refund and walking out. This place needs a total overhaul. Worth it to drive past this DQ.

Ken Sellers

Out of thousands of burgers eaten, the BeltBuster I had at this DQ was one of the worst. I can't think of another time when I've bitten into a hamburger and found the lettuce and tomatoes to be hot, like they've been basking under a heat lamp. Yuck.

Warren Stephens

I live in Cisco and I tried to buy $35+ worth of food for me and my family and was told by a 16 year old staffer that they could not take $50's. When I tried to explain the change would be about $12 bucks the girl was rude, refused me and refused to get a manager so I will NOT be back to Cisco Dairy Queen after being that embarrassed. BTW, the so-called manager wouldnt even return my phone call. We all walked out and went down the street to LA Finca and had great burgers AND they took my $50 without any problems. It's the difference in the Managers. I left one star because I couldn't leave zero.

Autumn Frazier

The 4pc tender basket. More like 2pc basket. Tenders are small. They are normally big. Don’t go through drive if there’s already 3 cars it will take more than 15 minutes to place your order. They wait till the cars are gone then take your order. Call your order ahead. This place use to be faster but not anymore. Food is still good though.

Jeff Doan

While traveling on I 20 I decided to get dinner here. It was just after 8 pm on Thursday, 8/15/2024. The restaurant was not busy. I had planned to dine in the restaurant, but after waiting more than 20 minutes for a hamburger I had to take it to go. Apparently the hamburger had been done for some time, but they didn't have fries cooked. The fries were fresh and delicious but the burger was cold.

D Marie

Disgusting. The whole drive thru order took over 30 minutes for 1 burger with only one person ahead of me and 1 other car in the whole parking lot.. only to get an OLD burger that had been reheated in the microwave and tasted stale. The bread was hard all around the edges once it cooled down after a few minutes. Service was awful and the drive thru woman kept looking at me in a very odd manner, almost staring like she was startled to see a woman wearing a bathing suit with a cover up on during Summer... Uncomfortable to say the least. She was also wearing lounge wear that was mismatched like she just came from the house, with no uniform or apron? Unprofessional. This was the worst experience I have had at a fast food place in a while, and I live in DFW, that says a LOT The whole situation could not have been worse.

Kelsey Lee

Went through the drive through, didn't get to talk to anyone for at least 10 minutes. Lady who finally came to ask us what we wanted was HORRIBLY rude, you could absolutely tell she did not want to be there. Person in front of us had to wait an extra five minutes because the lady forgot their straws. After about a total of 30 minutes we drove off, and she glared at us. Like damn, ain't no one forcing you to work at dairy queen. 😒

Robert Norman

Went to have a blizzard and went through drive thru. Ordered 3 blizzards and it took 35-40 minutes to get the blizzards. When received they was thinner than a milk shake! This is the 3rd time I have went to Cisco Dairy Queen and received horrible service. Have waited over an hour on 2 burgers and a steak basket and didn’t even get the steak basket. Ended up going back to be told it would take an additional 20-30 minutes to get the basket. Ended up getting a refund going across street to sonic and had my food within 10-12 minutes. Something must be done about the service Dairy Queen is providing.