Popeyes
Chicken · Clarence
About Popeyes
En Popeyes Clarence, te invitamos a disfrutar del auténtico sabor de Louisiana. Nuestra especialidad es el pollo frito crujiente, los deliciosos sándwiches de pollo y las patatas fritas que te transportarán directamente al sur de Estados Unidos. Ven a descubrir una experiencia de sabor única y un am...
En Popeyes Clarence, te invitamos a disfrutar del auténtico sabor de Louisiana. Nuestra especialidad es el pollo frito crujiente, los deliciosos sándwiches de pollo y las patatas fritas que te transportarán directamente al sur de Estados Unidos. Ven a descubrir una experiencia de sabor única y un ambiente acogedor que te harán sentir como en casa.
What Customers Say About Popeyes
Reviews are mixed. Some customers praise the excellent, fresh chicken and exceptional service, particularly highlighting a helpful manager. However, many report extremely slow and rude service, frequent order errors, and unprofessional staff, especially at the drive-thru.
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Tip: Avoid the drive-thru, especially at night, due to reports of slow and rude service. If ordering ahead via the app, be aware that frozen drinks may melt before pickup.
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Popeyes Clarence Reviews
The old dude thats the manager is very nice and now that they have him they will have great progress bc before he was there , my food was cold and always took too long t9 get , now its 10x better and nicer
The staff working today were amazing! Even though they were super busy, they made sure our meal was fresh, hot, and delicious. You can really see how hard they work here. The restaurant was very clean, and I can’t say enough about how nice the cashier was—so pleasant, polite, and quick. Excellent service and great food. I highly recommend this Popeyes
Haven't had Popeyes Chicken in a while. Went to this location tonight. The lobby was closed so we ordered via the drive through. The young man who took our order was polite. He greeted us properly and assisted us with placing our order. He was patient with us, which was good because we were not familiar with the menu. Our order came fast. The food was hot and fresh. The chicken was well done just the way we like it. The biscuits were delicious 😋 😋. The young lady at the window was also very polite. Overall had a good experience at this location.
Don't use the popeyes app and order a frozen drink with lunch ahead of time because it'll just sit on the counter and melt like mine. I stood at the counter waiting to pick up my online order and was ignored. The woman just continued to take people that were waiting in line to order. I had to shout out that I wanted to pickup.
My food was cold, meaning soggy chicken and fries as well.. service was ok needs to improve.. place is lacking professionalism..
I had a very disappointing experience at this Popeyes location. The employees had terrible attitudes and seemed completely uninterested in doing their jobs. The manager appeared to have no control over the staff, and the whole environment felt very unprofessional. I waited about 30 minutes for my food, even though the restaurant wasn’t extremely busy, and the food still wasn’t ready when it should have been. On top of that, when I finally received my order, it was incorrect. The store itself was dirty and poorly maintained, and several employees were walking around playing instead of working. It didn’t seem like anyone there took pride in their job or cared about customer service. I even spoke up and told them that everyone in there needs to fix their attitude. This is a job that helps pay bills and make ends meet, so the least they could do is come to work ready to do the job properly. If they don’t want to work, they shouldn’t be there. Overall, the service was unacceptable and the entire experience was frustrating.
TERRIBLE service and mannerisms. They act like putting sauces, chicken and fries in a bag is an Olympic sport. Just do your job with an exceptional attitude and life wouldn't be so hard. This is coming from someone that works in the industry at a super busy restaurant. This location has ALWAYS lacked professionalism and this is why I come to this one specifically maybe once a year. Do better!
Just wanted to share my experience. Of the few times i have came here its always been the same thing, long waits often 20+ minutes, staff disregarding requests like sauces often times needing to ask multiple different employees or asking the same one multiple times, and overall unfriendliness. The food was fine enough so thats why i never honestly left a review for this place originally but it can't carry this place forever. I havent come back here in over a year now, wanting to believe that my experience was a one time experience because i get it, things happen or people have bad days or something is happening interally in the resturant making things difficult on staff. But its only as of recently that i actually came to check the reviews of this location to learn that not only has nothing changed and that my experience is a collective experience but that now this is the only popeyes withen miles of many people such as myself since the Boynton Mall area shutdown pretty much unexpectedly, which historically has been really good compared to this location. If you were a Boynton Mall customer, I would NOT come here until this place gets back in shape. Its in dire need of a restaffing from cashier to owner. It's seriously bad if there have been consistent ongoing issues for literal years.
I haven’t been to this restaurant in years order a 16 piece family meal waited 40 minutes and drive-through when I went inside I cannot believe how dirty and filthy it was in there. I requested a refund immediately and they said they couldn’t do it because of the timing, somebody seriously needs to call the health department this place is seriously a health hazard. Do not eat here if you value your life.
It was fabulous to order online, arrive on time and wait 40 mins for my $50 order. Food was good otherwise.
I door dash and it's my absolute least favorite place to pick up food. They're slow, very unorganized and not very friendly. My average wait time is over 20 minutes. I've never eaten the food but I sure hope it's better than the service.
Worse location ever!!! Literally waited 1hr for a 9 piece family meal. Tender combo and a chicken combo!! No lie, 1 hr!! If they had zero stars I would have chose that . This location is a joke!!
I could not believe the unprofessionalism I witnessed at the drive-through lady was yelling at what appeared to be the manager very rudely looked at me and said “what do you got” I love Popeyes. I will never use this one again and will tell everyone I know to avoid it
They should be ashamed of themselves as a business owner i would hate for this to be my business. Lazy workers. This location would do a lot better if they have people who actually work
The experience that I’ve had here at this location is terrible. The workers that are at the drive thru are really rude. Ive had 3 people come up to me at the drive thru window asking what was my order 3 times and they still took 25 minutes to get me my food. The workers are really unprofessional they kept on using really vulgar language and they do not care about providing average service and being polite. I would not like to recommend this location to others, I see by other reviews that this is not the first time and definitely this won’t be the last. The management at this location needs to get a plan to provide at least decent service for their customers.
Drive thru staff are rude, unfriendly, slow & incompetent The last THREE times in row they screwed up my order. A 3pc chicken meal, dark & spicy with beans and rice and a Coke shouldn’t have been too difficult for them. But, it seems, none of them know the difference between white and dark meat , mild or spicy or the difference between mashed potatoes and beans and rice. I blame poor management and lack of training IN RESPONSE TO THE OWNERS REPLY: You say that you’re sorry and that you’ll talk with the management. While that sounds good, the problem is that the management IS the problem. If you had better managers that enforced the franchise standards you wouldn’t have employees disregarding them. Furthermore, on my last visit it was the manager (a woman wearing a black shirt) who filled my drive thru order. Which is part of the problem. It is difficult to supervise when you’re busy doing the employees job. All the while a number of employees are standing around goofing off.
Been here 2 times and absolutely the worst service i have ever had in my life….very rude and careless, i just had to leave a review because i was blown away how bad it was, surprised they are still in business….they just mess around, go on their phones, ignore customers, take their sweet time, and are just rude when you try talking to them…..this company needs some new training lol, will never go here again
This stores customer service is beyond poor. The staff act like it your bothering them when putting in a simple order don’t ask preferences at all and even when you tell them the give you whatever and act like they can’t hear. This will be my last time stopping here! And if I could give no stars I would.
I rarely leave reviews, but this Popeyes location has consistently had the worst attitudes, especially at night. I dread coming here because the customer service is always rude and unprofessional. After a long day at work, the last thing I expect is to be treated poorly at a place I’m spending my money. Today was the breaking point. As I waited for my food, I even heard employees bad-mouthing customers. This shouldn’t be the way your staff represents your company. Something seriously needs to change.
The guy that took my order spoke like he was still waking up. Extremely slow service. Literally stood by the window for 15 minutes and no one even looked at me. Waited by the window for a total of 30 minutes and left without getting my food. AVOID AT ALL COSTS
Went through drive tru shitty service they ask if I can wait for spicy I asked how long the wait manager said 10-15 I said ok after 25 mins I asked how much longer for my order .... respond was they didn't even drop the chicken yet so I asked if I can get some water was told we out of water I was like how? It's water oh we out of cups for water ....we would have to charge for a cup $2 and change for a cup of water wow mind you they have me waiting for chicken that they didn't even drop and still yet wait another 35 mins before I even got my order what bs a hour for drive thru.... And they couldn't even give water
If I could give this location 0 stars, I would. This was the worst service I’ve ever experienced. At the drive-thru, the employees were laughing on the intercom and didn’t even acknowledge us until we asked if they were ready for our order. The man who took our order was rude and unprofessional, and to make matters worse, we received the wrong food and weren’t even given a receipt. They first told us the spicy chicken would take 18 minutes, then suddenly changed it to 30 minutes. When the food was finally brought out, the lady who handed it to us was extremely rude — we said “thank you,” and she completely ignored us and walked away. I will never come back here again.
I had one of the worst experiences at Popeyes. The staff gave me nothing but attitude from the start, and to make things worse, they gave me the wrong food. When I tried to get it corrected, I was told to wait--and ended up sitting there for almost an entire hour just to get chicken. Even then, the chicken they finally served was just dropped back in the grease to make it seem fresh. Unprofessional service, poor communication, and food quality that didn't live up to expectations. Definitely not worth my time or money. Do eat at this location they did not give me no receipt for the order and they forgot my dessert in my order please don’t waste your money here.
Worst Popeyes location ever! I am not exaggerating. Whether you go inside or in the drive thru, you will be waiting forever on getting your order taken and receiving your food. There’s multiple employees in there but somehow they’re always backed up. Not only that, my order was wrong. They don’t move with urgency and they obviously don’t care. Unprofessional and rude
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About Popeyes
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7049 N Seacrest Blvd, Lantana, FL 33462
Clarence, NY 33462
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