McDonald's

Jason Lindsay Crockett

They refuse to sell ez dairy. They are not very courteous or polite. They are neglectful and arrogant. Serious Black Panther attitude problems...involving froot bats. They do not defer to customers much. Food quality is pretty good. You have to wait and wait.

The burger and fries were cooked to perfection but the nuggets were absolutely disgusting

The burger and fries were cooked to perfection but the nuggets were absolutely disgusting

The burger and fries were cooked to perfection but the nuggets were absolutely disgusting

The burger and fries were cooked to perfection but the nuggets were absolutely disgusting

Ras Gato

Came here twice in 2 days and my orders were askew each time, both having to do with the sweet tea. They got the 2 plain fish sandwiches correct, which has proven to be a feat at the 222nd street Micky Dee's but on day 1 the tea was NOT sweet. On day 2, my sweet tea with NO ice, (that's how I always order the tea), came with ice in it. When I told the young lady that I asked for NO ice, to my disbelief, she picked up an ice-scoop and actually scooped the ice out of the drink and gave it back to me, instead of just pouring me another one..! Whatever happened to customer service?

Aikia Carter (Divine Ivriy)

Divinely Reviewed: McDonald’s (Cleveland, OH) We arrived at this Cleveland McDonald’s location at 6:05 AM, and while the sign said they were open, we were told to wait another 15 minutes because they weren’t ready to serve. Meanwhile, we noticed staff outside smoking, which didn’t set the best tone for the visit. Once we were finally able to place our order, the hash browns were fresh and the food was decent—but the service felt rushed, despite there being no one else in line. After every menu item, we were interrupted with “Is that all?” which made the process feel chaotic. We ended up repeating our order twice just to ensure it was correct. When the food came out, it was handed to us quickly, but it was missing syrup and butter. When asked, the staff member said, “It’s in the bag”—but it wasn’t. While no one was outright rude, there was a clear lack of attention to detail that impacted the overall experience. Kindness and care go a long way, even during early shifts. A little more mindfulness would’ve made a big difference. #DivineDestinations #DivinelyReviewed #DivineIvriy #Reflection #McDonaldsCleveland

If I could give negative stars I would. \nThis was the worst service ever, couldn't use my points and lost them and still didn't get my free sandwich and my app said I had to wait 13 minutes for a …

If I could give negative stars I would. \nThis was the worst service ever, couldn't use my points and lost them and still didn't get my free sandwich and my app said I had to wait 13 minutes for a …

If I could give negative stars I would. \nThis was the worst service ever, couldn't use my points and lost them and still didn't get my free sandwich and my app said I had to wait 13 minutes for a …

worst service ever. waited in the takeout line for over a half hour for a cup of coffee.

worst service ever. waited in the takeout line for over a half hour for a cup of coffee.

worst service ever. waited in the takeout line for over a half hour for a cup of coffee.

Drive thru service is very slow even though the inside is not open so the drive thru should be faster. And on Friday the 16th when my roommate and I put in a mobile order we were waiting at the mob…

I am not sure how McD's could do this bad, but... they nailed AWFUL today. The chicken looked like it was bought from another vendor other than what McD's used. My husband literally was taking chun…

Samantha B

I wish I could rate 0 stars, we waited at the drive thru speaker extremely too long to give our order and was never helped. Then we pulled around to speak to the person in the window, we never made it to the window due to other waiting customers. The employees were all outside the building, no one was inside working. Absolutely pitiful and unprofessional.

Andrew W

Second time they didn’t include my sauce in a door dash purchase. Also no straw or napkins In the bag. When I called the manager wasn’t interested in improving her staffs consistency. Instead, she yelled at me to come pick it up like it was my fault I didn’t get what I paid for.

Garrick Pitt

This location will never have the frappe machine working and apparently you have to wait 15 minutes for a large fry. It’s probably better to shut this location down already

Kyle Musat

Manger refused to open the dining room with a "cashier" but magically if you placed a mobile order you were fine, could even pay in line I witnessed! As I sat waiting for my mobile order which then made me late to my doctor's appointment because they refused to open rhe dining nor say "hey if you order online we can take care of you!" Manager didn't really seem like he even wanted to be there because it took asking WHEN the dining room opened, twice mind you, did he finally divulge the absentee cashier.... which shouldnt matter, cause theres a manager to take orders.... or someone since they were doing drive ups

Jorge Gonzalez

The let's you wait there's not costumer inside i am the only one they are talking screaming drinking and the tell me wait I wait for 15 min for this clown take my order

Ahmad Habeh

The most ridiculous McDonald’s experience I’ve ever had, I ordered ahead through the app so my food would be ready by the time I got to the drive-thru. When I finally got there, they told me they gave my order to someone else. Fine, mistakes happen, I can wait a bit. But then I sat there for 15–20 minutes waiting for a simple 20-piece McNugget. There was no one else in the drive-thru. I could literally see everyone inside just standing around, chatting with each other. When I finally asked why it was taking so long, the girl at the window laughed, said “well he should be doing it but he’s just running around, I’ll just do it myself,” and then slammed the window shut in my face. Even the friea tasted so bland, they didn’t bother to salt them after i specifically mentioned in the app to salt them Absolutely unbelievable. I’ve never been so irritated by such complete lack of care or professionalism ,over something so basic.

Wilson Wen

No professionalism. Love to mind their own business while leave their customer waiting for the cup that they always forget to give you when serving your togo bag. And please use some detergent when cleaning your damn floor feels like engine oil got spill on it.

Linus Birthington

Shame on me for giving this store a second chance. Had to contact McDonald’s customer service because they canceled my order. I placed through the mobile app instead of ringing it out and processing it in the computer, then accuse me of canceling it, then accuse me of lying when I showed them that it was charged to my bank account. Had to contact McDonald’s support in order to get help. and I’m Not even complaining about the fact, I had to wait 20 minutes just to find out they canceled my order Follow up; apparently this incompetency does not have to do with justice McDonald’s apparently all cross the board because McDonald’s told me to report it to their website Which I did and then they said they couldn’t help me, even though they were the ones who asked to report it and the store said they couldn’t do anything complete waste of time And a company that used to be somewhat respect

Darin Johnson

Got nuggets and fries. Everything was great until I got to the nuggets which were cold like they were in a warmer that wasn't plugged in. Seriously the person who packaged them could feel they had absolutely no warm to them at all.

Jordan Greene

McDonalds Corp Make note, this location is not doing what there suppose to be doing, no one in the drive thru line pulled me up to spot #1 for 15 mins, then served spot #2 that came in after me, and this masterpiece is what I un wrapped to eat, are you kidding me. Will never come back, I hope something gets done here and employees get reprimanded. Very Poor Experience. Jordan CLE OH

Andrew Naus

Extremely long wait. Drinks and food not full. Wrong sizes of food. We waited 20 mins to get to the 2nd window only to be told to park and wait for our food which we waited another 10 mins for 2 double cheese burgers and a snack wrap meal “Ranch” NOT SPICY!

Shanthi Coelho

Firstly, we waited long time in front of the counter. No one even approached us to rake a order. After long wait suddenly staff comes and says loud and rude counter closed only order through kiosk. We told her kiosk is out of order she said opposite side I replied her saying both not working. Instead she shouted us went inside I was awaiting someone to assist us after 10min I approached few of the staffs then one staff with red coloured hair is coming out and saying very rude with bad words even she used , Go out closed, very loud ,rude unprofessional incident happend on 1st August at 08.40pm . I wish management must take action on that particular staff . And she was also saying we are undrstaff along with some bad words .

SHINE K. RAJU

If I could give zero stars, I would. The staff is extremely rude, and should be no where near the food or service industry. I waited 35 min for a big mac meal and finally went inside (asked to wait in the reserved spot) and the staff were just arguing with each other. No apologies, no acknowledgment for the delay. The meal was missing fries and when i asked for it, the server said, no fries because I didn’t order it. The attitude sucks and i wish they could hire some decent human beings to run the place.