Church's Chicken
Chicken · Columbus
About Church's Chicken
En Church's Chicken de Columbus, te damos la bienvenida a un sabor auténtico del sur con nuestro pollo frito crujiente, deliciosos sándwiches y acompañamientos que te harán sentir como en casa. Preparamos cada plato con cariño, siguiendo recetas tradicionales para ofrecerte una experiencia rápida, s...
En Church's Chicken de Columbus, te damos la bienvenida a un sabor auténtico del sur con nuestro pollo frito crujiente, deliciosos sándwiches y acompañamientos que te harán sentir como en casa. Preparamos cada plato con cariño, siguiendo recetas tradicionales para ofrecerte una experiencia rápida, sabrosa y llena de sabor. ¡Ven a descubrir por qué somos un clásico del pollo frito!
What Customers Say About Church's Chicken
Customer experiences at this Church's Chicken are mixed. While some appreciate the friendly staff and freshly made food, like the chicken and biscuits, many report long wait times, dirty conditions, and inconsistent food quality, including dry or improperly cooked chicken.
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Tip: If you must visit, use the drive-thru to avoid the dirty interior, but be prepared for a potentially long wait.
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Church's Chicken Columbus Reviews
The best fried chicken i ever had chain wise i make better myself thoe they are better than KFC get the spicy rice with it its tasty and the half gallon of Tea with some okra thank you sir.
We will definitely be going back to this location very friendly staff and we ordered chicken and tenders and biscuits and when I say they were freshly made thats what I mean. I could barley hold the bag of chicken on my lap it was so hot . Way to go team very delicious hot and fresh food . ❤️❤️❤️ No wait at the speaker way better staff in there now ☺️❤️
I went in to get dinner for my family. I met with shéa and I want to say that I haven't had this type of customer service in a long time. She was very helpful with the other employees and she also talked me into getting apple pies for the grandkids. Great job on the speediness of getting my order together. I will be back the next time I'm on this side of town.
Visited accidentally! Was in Columbus and saw them on the way to Cooper's Hawk. Hadn't been to a Church's in FOREVER. Firstly, it was dirty. Like world class dirty, too. But the service was decent, even though the manager told us she was giving us an extra piece of chicken. We left and discovered later that she did not. Oh, well, we weren't owed anything. But the food was hot, good, and well cooked! No denying that Church's has some of the best fast food chicken... next to Bojangles, of course. They need to clean this place up though. But I'll go again because its fire.
They were trying to sell me chicken that has been sitting for hours. When I looked at it. I said I don't want this. She said we can't take it back. I raised so much hell. They gave us fresh cooked chicken. The mash potatoes were cold. I told her their cold. She took it and gave me back the same cold potatoes. There were no caps for our side dishes. That falls on the manager. They are supposed to order necessary things ahead of time. They couldn't serve me on the inside
Church’s Chicken is a great chain restaurant with decent and cheap chicken. The price is really low. There are many combos and items within $5. The fried chicken is crispy and juicy, but sometimes comes with too much oil. One free biscuit is given for each meal. The biscuit with honey really impresses me. Service is fast. However, the most important thing is that they have to clean their dirty room and parking lot.
Ordered 10pc for the 2nd time, and while eating them, I could taste that they were frozen. But when I ordered them for the first time, them chickens were on point. Somethings have changed!
Placed an online order for ASAP pick up and ended up waiting over half an hour to 45 minutes on fast food. We placed a family order for a 20-piece tender, takes approximately 10 minutes to reach the restaurant to find out our order was not ready when it said it was online. Now I don’t know if the store is just short staffed or what the case is, but there seems to be no sense of urgency for something that is meant to be fast food. I have just finally received my order as I’m writing this review and got home to find out there is no honey butter on our biscuits and we didn’t receive any of our sides. Food is also cold. UPDATE: I returned to the establishment to inform them of what was missing and the food being cold. I requested to have it all done fresh again. The woman, who seems to be a shift manager, tried to gaslight me about them having just dropped the chicken in the fryer when she previously told me it was the okra, and that’s all we were waiting on, which was missing from our order. Our order was placed at almost 3:00 PM, and it is now 4:30… for fast food.
Went there today to pick up dinner for my family of 6. I went online and ordered a spicy dark 3pc w sweet tea and spicy rice, and a 10pc dark w/ Mac, mashed potatoes, 5 biscuits. Also a jalapeno. When I got there I was told they only had breasts and thighs, which was fine, but they were also out of Mac, rice, and sweet tea. I asked for fanta, mashed and okra as replacements. Got home and there were no biscuits, no jalapeno, and the 3pc wasn't spicy🤦🏾♂️ We were disappointed. But at least the staff was pleasant 🤷🏾♂️
One word, rough! This was my first time ever having church's chicken and I wouldn't go back. The interior is not good. Tables were dirty. The bathroom was gross, the men's says out of order, the walls look ghetto. The cashier had messed up our order and called over a woman to assist, she then rang up 3 orders instead of 2. They didn't know how to refund and had to call for the walk through. Once we got the food there was a piece of plastic on one of the chicken pieces. We could overhear the female worker complaining up a storm for working there over a year and the male worker getting hired to make more money. It was just a disaster. Would not recommend!
Worst place to ever order from going to the store or ordering door dash they always forget half of the food and the food be horrible i don't know if the owner of this store really cares about their restaurant or just doing it for the money. But growing up i remember this place used to care for the food and there customers.
In the drive through they ask you to come back because they are changing shifts? As a restaurant owner I’ve never heard such a thing. Wanted to give this place some another shot since This is the last one in the city.
Had to go inside to place order which took so long to order because they didn’t know boneless options they had along with other options missing. Then it took 37 mins to get a dried 3 piece and had to wait for the chicken wrap an extra 15 min to have to tell them to remake my cold 3 piece they tried to serve me in that dirty environment.
Visited this Church's and it was worst experience by far. Ordered the 4 piece dark and every piece was overcooked and dried out. Church's used to have better quality chicken than this and I will not be going back to this location ever to waste my money.
Took over 45 minutes to make my chicken, which was only a 6 pc wing and side combo. There was 3 other people waiting as well which were not very happy. When I got the food it was unevenly spiced, where a couple had too much and the rest none at all. Nobody should wait this long for fast food, especially when they drove 3 1/2 hours to help a terminal, worked for over 11 hours, and had a 3 1/2 hour commute back home. I got home at midnight due to their doldrum work ethic.
This is by far the worst churches chicken I have ever been to. If you go here, expect to wait 30 minutes plus. The employees will tell you to wait at the speaker. You will wait there for about 15 plus minutes then have to wait for the 2 vehicles in front of you another 30 minutes. Stay far away from this churches. As a business you should find new employees that are willing to work.
Takes forever to get your food, even if you order ahead. The inside is absolutely disgusting to the point I will exclusively use the drive-thru at this location. Except this time where I was forced to come inside to hang out in the filth. The employees were rude with me and argued with each other while I waited. I understand why its always empty here
I placed an order for pickup while getting a pedicure. When I arrive, the store was busy as usual. While waiting I see a worker making small mashed potatoes and gravy cups. The gravy drips on her glove. She proceeds to lick the glove and continue making food orders. The order she's making is mine by the way. She uses the same gloves to grab the bread for my chicken sandwich. I said loud enough for the other workers to hear me "She just licked her glove and is still making food." Not one of them said anything, stopped her from making food, or blinked an eye. Then I ask for the manager because I know something is going to be done. Well to my surprise, nothing happened. She continued making "my food." She puts the bag up to be handed to me. I told him, "I don't want that. I've already said i want to cancel my order." Called corporate three times and haven't heard anything. Mine you this was March 8th. Thank God I went in because had I not.🤢🤢😡😡 Totally disgusting.
This place was absolutely disgusting on the inside. We only received half of our order after ordering through the drive thru. This required my husband to have to go inside multiple times to retrieve the items we realized were missing including both of our sides. To make matters worse, my husband was trying to drink his sweet tea through his straw but nothing was coming out. Upon taking the lid off and drinking from the cup he realized there was a HUGE piece of nasty plastic inside his drink. This is absolutely unacceptable and there’s no way someone didn’t see it!! Had we not been so far away, we would have turned around and asked for our money back. See pics!
I have been to this church’s 9 times in the past month and not 1 time have I been able to place and order, when I pull in either there is 2-3 cars waiting to place and order and it takes the employee 20 minutes for each car . From the time they take one order they tell the next person they will be with them in a minute, after 10 minutes of the 1 st car pulling up to the window they give them their food and still makes the car at the speaker wait 10-15 more minutes. This store needs new management and employees.so who really has an hour to wait on fast food
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About Church's Chicken
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4488 E Main St, Whitehall, OH 43213
Columbus, TX 43213
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