Burger King

NoName

Never have I ever had such a problem with receiving the food I payed for, this location should be closed. Useless people work here. $15 for a texas double with fries, didn't get any fries and the burger was cold. I was the only person in there, and you still couldn't make fresh food. This place is a disservice to burger king.

Crystal Lopez

Honestly I would give it no stars if I could. I don't know what it is about this store but I am on my way to work I just sat at the drive-thru no one's in the line for 10 minutes nobody would answer me so I pulled up and ordered a mobile order and then it took 5 minutes for somebody even to notice that I was here to pick up he did explain that he just took over the store but this store is Infamous it's right across the street from where I live at I come here a lot and it is just terrible service it's literally like one person works here to do everything it really needs to change I'm going to have to switch to McDonald's which is a few doors up. Now late for work SMH.No lines either inside or outside. Get it together Burger King. Manager did explain that he is new and just took over maybe in a few weeks I'll give it another try and give it another review but I have been here plenty of times and just sat when there's no lines no nothing

Rich A

Over fifteen minute wait in the drive thru, I was stuck and couldn't get out to leave, I figured after this long wait my food would at least be hot but it was not, over fifteen minute wait and received a cold whooper.

David Puente

Worst place in converse to get fast food took 45 minutes for two burger and the food was still cold. Never again if there a representation of why Burger King will always be second place this is it. Dirtiest place to sit and eat

Latinabonita J

Order through the app at 7:08 pm... 35 minutes later- still waiting! Not sure if there are short staffed, but its not acceptable. Will never come to this location again. Asked for a refund and the manager didnt say anything. Finally after an hour or so they made my order( claimed our food was taken by another customer; took my order as they ate inside the restaurant) they gave us several hamburgers for having to wait over an hour.

Troy Lawrence

We placed an order for two Whoppers and a Junior Whopper through the app and headed to the restaurant. The pick up time was for 7:12pm. We arrived at the restaurant at that time. We were told there was a 15 minute wait. We explained we placed an online order through the app. We proceeded to join two other vehicles ahead of us. We waited and observed a worker come to the first drive up window and interact with the car just ahead of us, third in line. Worker disappeared. After awhile, the first car received their order and drove away. We pulled forward and were even with the first drive up window. Like the car before, a worker came to the window and asked how they could help us. We stated we were waiting for our order. Worker stated we needed to wait until we got to the second window. We continued to wait and followed the car in front of us. We watched as two cars behind us were greeted and presented with their order and pulled away. We finally make it to the second window and wait, and wait, and wait. An hour after we first pulled in we retrieved our order. We purchased bacon for the two Whoppers and neither burger contained bacon. We were given cinnamon rolls and offered 1 free drink (there were two of us in the car.) We requested unsweetened tea and was told they were out. We chose Dr. Pepper and left. We won't return to this location.

Cora Autry

I ordered online and it was still over an hour before my order was ready and it was still wrong. The manager Kris is very rude and doesn't do anything to help. I believe that Kris needs to be restrained, demoted or even fired.

Angelina Golian

I pulled up at 10:26 AM specifically to make it in time for breakfast. The employee at the drive-thru told me to “wait a moment,” so I did. When he finally came back at 10:30, he told me I couldn’t order breakfast anymore because they had switched menus. So he made me wait past the cutoff just so he could refuse my order. I rushed to get there before breakfast ended, and instead of helping, the employee intentionally stalled me out of being able to order. I won’t be returning to this location.

Gang Net

Totally unconnected with their app orders. Took well over 30 minutes to get the order from drive-thru (don't ever bother with that), they tried twice to give me someone else's order. Totally confused. I decided to go inside to get our order for 4 people. Even then, the counter staff were lost and had to directed to the order label for missing drinks and food. Seriously people? BTW, the burgers were wrong too.

Faith Santana

I’ve NEVER. Been more disgusted in my life. I’m here looking for a whopper after waiting like 10 minutes for somebody to come to the window a heavily sweaty man showed up asking me what I needed or what I had ordered and when I told them he said OK ran to the back to make it, sir this is absolutely disgusting Where is the hygiene? You really think I want to eat a burger that I know has your sweat dripping all over it? Is this really how we receive people in customer service or somebody who’s gonna make you food. Like why are we allowing this and why is this restaurant still in business? This is absolutely disgusting hire better people, have some AC in there. Something, anything before the love of God don’t have sweaty people receiving your customers at the window.