Chili's
Tex-mex · Cypress
About Chili's
En Chili's Cypress, te damos la bienvenida a un ambiente familiar y acogedor, perfecto para disfrutar de auténticos sabores Tex-Mex y clásicos americanos. Nuestra decoración con estilo del suroeste crea un espacio único donde compartir momentos especiales. Con una valoración de 4 estrellas, nos esfo...
En Chili's Cypress, te damos la bienvenida a un ambiente familiar y acogedor, perfecto para disfrutar de auténticos sabores Tex-Mex y clásicos americanos. Nuestra decoración con estilo del suroeste crea un espacio único donde compartir momentos especiales. Con una valoración de 4 estrellas, nos esforzamos cada día para ofrecerte una experiencia deliciosa y memorable.
What Customers Say About Chili's
Chili's in Cypress receives high praise for its food quality and exceptional service, with many reviewers highlighting specific staff members like Adam, Marcus, Shay, Theresa, Walter and Yazmine. The atmosphere is generally lively, though it can get loud. Some report slow service at times.
Popular Dishes
Best For
Tip: Ask to be seated in Shay's section for awesome service, especially for larger parties. The manager Marcus is attentive and ensures a great experience.
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Frequently asked questions about Chili's
Chili's Cypress Reviews
This location by far is my favorite. Food is good, drinks are good and the service is good.
Visit this restaurant when we're on the way to Houston. We didn't expect that much but! Hamburger was really yummy! Also the ribs was great! There's some problem when I pay but manager comes and solved the problem kindly. It's really far from where I live but I will visit there again when I go to Houston.
I always love a good Triple Dipper from Chili’s!! The location closer to me closed , so i haven’t been in a while. I went on a date and the food was great! The atmosphere was great. The crew had great vibes and even made us laugh. I can tell the night manager loves her job lol. The server was really sweet and attentive as well. I’d def come out of my way to come to this chilis again.
I had a really great experience at this Chili’s location. The management was attentive and clearly cares about customer satisfaction. Our waiter Walter was friendly, patient, and very efficient — he made sure our orders were correct, checked on us regularly, and kept everything moving smoothly. It’s refreshing to see such strong teamwork and service. Highly recommend!
Hi! I come to this location frequently & wanted to express how much I enjoy dining here because of the manager Marcus C. He is usually there when I come in and he literally takes time to greet tables and make sure service is up to par. It’s come to a point where I can tell if he’s not the manager on the floor. Keep up the good work young man!
I have not been to a Chilis in over a year. Saw a commercial and suggested to my husband that we go there for lunch. We were pleasantly surprised on the quality of food and the exceptional service. The prices were great also. Will be returning there soon.
Make sure you get seated at one of Shay's tables. She was awesome. Made the experience great for my brother's birthday dinner, wich I'm sure wasnt easy having a party of 13. To be honest, this is the only Chili's we go to anymore. Only one in quite a while that still gets the food and service right everytime.
Theresa truly went above and beyond during our visit to Chili's, making the experience exceptionally pleasant. Her warm and attentive demeanor stood out as she made sure to check on us regularly, ensuring we always had everything we needed. The service felt effortless yet genuinely caring, leaving us feeling appreciated as customers. It's clear she takes pride in her work, and her dedication transformed an ordinary meal into something worth mentioning.
This is one of the best chilies I’ve been too so far the customer service, and the atmosphere was truly outstanding. I really advise if you’re in the area and you want a good experience try this chilies. The manager was a great dude I think his name was Marcus he really made me and wife feel welcomed.
Yazmine was an amazing server for our first visit at this location. Very kind, quick to help and provide. Our experience all together was very pleasant, ketchup had an off taste yet that’s got nothing to do with our server or experience:P would highly recommend a visit here
Adam is absolutely the best! He goes above and beyond when he waits on not only us but anyone who sits in his section. He knows what we like to drink and he has them ready within minutes of sitting d…
Adam is absolutely the best! He goes above and beyond when he waits on not only us but anyone who sits in his section. He knows what we like to drink and he has them ready within minutes of sitting…
Had great service and the food was good and hot. I didn't know what to expect on a busy Friday night but it was great. A little loud but that was expected.
Had great service and the food was good and hot. I didn't know what to expect on a busy Friday night but it was great. A little loud but that was expected.
Had great service and the food was good and hot. I didn't know what to expect on a busy Friday night but it was great. A little loud but that was expected.
The atmosphere of this Chili's is always consistent as you are greeted at the front door with a welcoming employee who is ready to get you sat down at a table.\n\nThe service from the waiter is a…
The atmosphere of this Chili's is always consistent as you are greeted at the front door with a welcoming employee who is ready to get you sat down at a table.\n\nThe service from the waiter is alw…
The food was amazing.And the fries are to die for.Also the service is slightly slow but it is still at a good pace.And the ambiance sounds like cheering and sports.Also the mozzarella sticks are th…
First time to this location. The food was good, the restaurant was clean as the restroom. The staff friendly but the service was a little slow... I suppose short staff but in general was a good experience and I will come back
Hadn't been to Chili's in a while. Thought we give it a try. Service was very good and quick. Waiter constantly checking if we needed anything and refilling our glasses. Had the baked potato soup and salad. The soup was really good. The salad with homemade ranch dressing was good too. Unfortunately, they took the bowl of chili off the menu. Wife had the burger and said it was really good too. Daughter had the Cajun shrimp pasta and said that was a good choice too. Will have to go back again soon to try some other food choices
Food was great but service poor, our server ShaKeitha took long to come and get our order and she kept ignoring us. at the end we ask for a print out receipt and she said yes but she never brought it.
food was great but service poor, our server ShaKeitha took long to come and get our order and she kept ignoring us. at the end we ask for a print out receipt and she said yes but she never brought …
Food was great but service poor, our server ShaKeitha took long to come and get our order and she kept ignoring us. at the end we ask for a print out receipt and she said yes but she never brough…
I decided to check in at Chili's today to try their Marg of the month. They always have the best food specials at a reasonable price. I got the chicken tortillas soup for my starter, very comfo…
I decided to check in at Chili's today to try their Marg of the month. They always have the best food specials at a reasonable price. I got the chicken tortillas soup for my starter, very comfortin…
I decided to check in at Chili's today to try their Marg of the month. They always have the best food specials at a reasonable price. I got the chicken tortillas soup for my starter, very comfortin…
I decided to check in at Chili's today to try their Marg of the month. They always have the best food specials at a reasonable price. I got the chicken tortillas soup for my starter, very comfortin…
The best place to get a bang for your buck. Service is a little slow at times though and I wish the ambiance was a little better. Great food though, every time.
First time at this location. Service was average. Salad had lots of brown/spoiled leaves of lettuce and my soup spoon had dried crusted on cheese. soup wasn't very hot, just barely warm. Will not…
Disappointed at Chili’s Grill & Bar. My husband usually orders the Classic Nachos, but we were told they’re no longer on the menu. He was already upset about the change, but I convinced him to try the new nachos. Unfortunately, they didn’t live up to the original. He said they “messed up a good thing,” and honestly, that sums it up. It was the only item we ordered, so the whole experience was a letdown. Hoping Chili’s reconsiders bringing back the Classic Nachos! #Chilis #FoodReview
We ordered the mozarella sticks, comp chips and salsa, chicken crispers, kids mac n cheese and ofcourse the molten lava (mini). Food came out freshly prepared and tasted great. Our server Benjamin was super nice and took good care of us. 2 stars for the atmosphere only because they always have food chunks on the floor or crumbs on the chairs / booths and then they expect the customers to step on those food leftovers or sit on them. Simple thing is to just clean it up! We politely requested to be seated at a different table.
Went to HPO for Memorial Day weekend sale and stopped over at Chili's on way home. Family was tired of the "usual" eats so we decided on this. Our server was very nice and made our meal pleasant. Food choices were on par. One had hamburger, tenders and sampler. I would skip the southwestern taco for sampler. Everything else was good/average.
First time at this location, service was good. Sadly some low life decided to break into our vehicle. And not a single camera in sight. According to the officer is not the first time cars get breaking into there. Come on Chili’s it’s 2026 you can find a four pack cameras for less than what it cost to replace my window.
I was really disappointed with the service. I was told my wait time would be 15-20 minutes, but after being added to the waitlist, I saw that it said I was next in line. I ended up waiting for …
Worst service ever, we waited 40 minutes for are drinks, 1 1/2 hours for are food and when it got to the table it wasn't right so we had to wait an additional 40 minutes!! After all that they not…
I don’t usually write reviews, but what I experienced here needs to be addressed. The atmosphere immediately felt off, and throughout the meal I felt overlooked and dismissed. Service from our server, was minimal at best, and I had to wait far longer than reasonable for basic attention. It felt like my table simply wasn’t a priority. What stood out in the worst way was the bartender’s behavior. Instead of maintaining professionalism, he openly made faces in our direction and engaged in side conversations with the manager. Watching staff behave that way while guests are clearly uncomfortable is unacceptable and speaks to a deeper issue with management oversight. As a person of color, it’s impossible to ignore how differently I felt treated compared to others around me. Intentional or not, the experience left me feeling unwelcome and disrespected. Restaurants should be places where everyone feels comfortable and valued. Unfortunately, that was not the case here. Management needs to take a hard look at staff conduct and accountability. I left feeling frustrated and disappointed, and I would not recommend this place based on my experience.
I was on the way home ordered two 3 for me bacon cheeseburgers meals that totaled 32.46 waited almost 45 mins for my food only for me to get home and it was no bacon on my burgers and it clearly say on the receipt BACON CHEESEBURGERS!!! I called back to the store pissed spoke to Kane that was so nice that took my complaint and told my I would get a full refund ! I waited 5 days no refund I called the store again spoke to Liz regarding my refund she apologized said she sent my money somewhere else and it was a error tell me why I checked my back account to see she refunded me $10 and not my full total and it was they’re fault so yes I’m leaving a review because that’s lying to the customer and very misleading and not taking full accountability if I knew I was only gonna get 10$ I would of just got my order remade I don’t like that take your money somewhere else I don’t recommend this location Liz is a liar
I rarely leave negative reviews, but this experience was extremely disappointing and uncomfortable. From the moment we arrived, it felt as though we were not welcomed or treated with the same respect as other guests. Our server, Leandra, barely came to our table and showed little to no engagement when she did. Basic service expectations were not met. What made the experience worse was observing the bartender behaving immaturely by sticking his tongue out at us and gossiping with the manager instead of addressing concerns or maintaining professionalism. That behavior alone speaks volumes about the culture being tolerated here. As people of color, it was hard not to feel that our poor treatment was rooted in bias. Whether intentional or not, the lack of attentiveness, professionalism, and accountability created an unwelcoming environment. Management should be deeply concerned about how staff conduct themselves and how guests are treated. No one should leave a restaurant feeling disrespected or marginalized. I hope this is taken seriously and addressed, because no customer deserves this kind of experience. If I could give zero stars, I would.
Worst service ever. Waiter charged us for things we didn’t order. He also didn’t explain anything right. Overheard the other 2 tables next to us where he was making mistakes as well. Wife and I also got sat at a tiny table and it was too crowded on the table to even put our food down. When he came by to take stuff off of our table he was doing it so aggressively and rude. Atmosphere was so loud I could not hear the waiter at all most of the time. Never coming to this Chili’s again.
The food was ok, as good as it is in every Chilli’s I have tried. However, looks like there was some kind of issue with the kitchen and one of the burgers we ordered was not served until we asked for it again (we were 6 adults and 2 kids, all of the food was served and I waited some extra grace time). Nothing crazy, things happens. After paying, when filling out the survey on the table device, I was writing down about the situation and our waitress in a really rude and aggressive way started to ask me about what I was writing (meaning she was reading it behind me, invading my privacy) I never wanted to complain about her service, I was sincerely answering the questions asked and giving the information about the issue that I believed was with the kitchen but the waitress took it personally and made me and my family uncomfortable. As someone with anxiety, I would never go back to this location to avoid further related issues and lack of professionalism on the service. So please know that your feedback is not welcome in this location.
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25825 Northwest Fwy, Cypress, TX 77429
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25825 Northwest Fwy, Cypress, TX 77429
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