Sonic
Burger · De Soto
About Sonic
En Sonic De Soto, te invitamos a revivir la auténtica experiencia americana con nuestras deliciosas hamburguesas y patatas fritas. Disfruta de la nostalgia de nuestro servicio directo al coche, al más puro estilo retro, donde la calidad y la rapidez se unen para ofrecerte un sabor inigualable. ¡Ven...
En Sonic De Soto, te invitamos a revivir la auténtica experiencia americana con nuestras deliciosas hamburguesas y patatas fritas. Disfruta de la nostalgia de nuestro servicio directo al coche, al más puro estilo retro, donde la calidad y la rapidez se unen para ofrecerte un sabor inigualable. ¡Ven a descubrir por qué somos un clásico que nunca pasa de moda!
What Customers Say About Sonic
Sonic in De Soto receives mixed reviews. While some customers praise excellent service (Tatjana, helpful manager) and fresh food, many report issues with order accuracy, slow service, malfunctioning equipment (speakers, screens), and inconsistent food quality. Some customers have had negative experiences with staff attitude.
Popular Dishes
Best For
Tip: Be sure to check your order before leaving, as accuracy is a recurring issue. Consider using the app for payment.
Features
Frequently asked questions about Sonic
Sonic De Soto Reviews
Young man was very nice he liked all my babies took them for a ride they were so ☺ hard to just take one they2 wanted to go shared breakfast with THEM went home
Great people who work here. Always stop at everyone we see to help support the company my daughter works for. Ashley works in the Great Falls, Montana store. Always text Ashley which stores we eat at.
Went thru drive thru was very busy but my order was correct, got my order in a reasonable amount of time and the servers were very polite!
The food is good and the wait isn't very long. If you're order is not right, they make it right.
I absolutely love their unsweet tea and the price of an extra large or Route 44 makes ordering a drink a deal!
My order can out fast and the Sonic Blast I got it was very tasty and hit the spot.
The food is good. The service here is usually quick, and they gave never gotten our order wrong (looking at you, mcdonalds).
The food is good for fast food and for DeSoto fast food, way better than the local Mc Donald's or a few others. If you are in a hurry, they can be pretty slow for a fast food place but again in comparison to other local places not terrible. The service is usually pretty friendly, the location is not too bad and close to the highway.
We ordered around 9:45 pm tonight and had to wait 30 minutes for our food, which is a lot longer than usual but it was because they are under-staffed and got very busy. We got a little frustrated but the manager was very friendly and we appreciated that. We could tell that the staff was stressed and we hope that everybody’s night gets better! Thank y’all for our dinner tonight
The food was good as usual. They got our order wrong. Took about 10 extra minutes to get it. But I don't get ignorant with people over stuff like that. I think it was a new person. I'm sure they were nervous. They were very apologetic.
Everything is superb and they are very nice and use the Sonic App to order or do it like before Cell phones. Their service is exceptional. Be kind and thank them for great service.
Consistently good. I was fortunate enough to stop here while looking for good local eats. After realizing I hadn't ever eaten from Sonic's breakfast selection, I was elated I did. Their food is consistently hot, fresh, and tasty without missing anything in the order, and staff are fast and friendly making this an easy recommendation for anyone looking for a well priced quality meal. And for all those sweets lovers, don't forget to try out their Cinnamon Cinnasnacks with cream cheese frosting! They're out of this world!
The food was good, but what I remember most was the carhop who brought our food. It was raining outside, and quite possibly not a fun job, but she still had a smile on her face and a pleasant attitude, and wouldn't take a tip. What?
Open and ready. Super service. Whether your hungry or just thirsty stop in and check them out. Pull up and eat or rool through the drive through.. Really thirsty get the Route 44 size... ice cold and seems to never to end.... There ice tea and lemon aid is amazing..... A+++
I'm here a couple times a month. Their food is well worth the wait and the service is always great. I'd eat here more, if I didn't live too far away for a casual snack run.
Every time I go to this place, the car hops are extremely friendly, The service is pretty fast, and more importantly, the food is Hot and made correctly... I wish you could tip from your credit / debit card though, but that would be my only complaint. And Lord have mercy, the food gets a bit pricey, However Is there such a thing as cheap fast food anymore?? Not that I'm aware of. Anyway this Sonic restaurant has its s___ together. Would recommend Desoto Sonic to anyone.
Showed up made my order to only realize I forgot my wallet. The awesome young manager inside helped me download the Sonic app where I could pay for my meal with my Google Wallet on my phone. He was so very helpful and very quick thinking! Thank you so very much for your help!! The food was awesome too!!
Our server Tatjana was outstanding!! Had a smile the whole time and great attitude and customer service!! We will be back!
Food was great. Tater tots were amazing. Very impressed with the Desloge location!
Every single time I come to sonic, they always mess around. I feel like no one takes their job seriously. But there is one cashier I would like to say is AMAZING at her job!!! She is sweet and very welcoming. I did not catch her name but every single time I see her I know it will be good time coming to sonic. She had red hair and worked on Fourth of July!
Excellent food experience. Normally the breakfast burrito is gross with black crustaceans from their frying pan but not today! The scrambled eggs look fresh and clean. The burrito looks really delicious and how it should look. Folded to perfection as well. I rate today's experience as a 5 out of 5. 👍🎉 Keep up the good work.
Always decent fast food and the drive in experience is much better than actually waiting at the drive through or eating inside even if it takes more time.
Yum. Get a coney and a banana shake, you will NOT be sorry. Just wish it was faster. And there was more room between the car door and the speaker! 🤣
You can't beat Sonic's happy hour. I stop at Sonic for happy hour drinks and corn dogs any time I am out and realize it's still happy hour. I love the cherry lime-aids and slushes.
I love sonic # 3. For some reason they have been putting pickles and onions on the bacon cheeseburger and it's not suppose to have that on there. I don't like pickles and onions
Food is good, takes a while to get though. But overall nice place to eat
The food was great like all Sonic's but my favorite jalapeno poppers weren't on the menu, I asked about them and server informed me they will be added to menu in near future.all in all great place to eat. Getting out is a little rough because of drive thru Lane isn't wide enough to pass drive thru patrons.
Good food.(They forgot the mayo.) Still a great burger. Fast service. Friendly carhop. Smiled and was polite and they were SLAMMED! The place that is super busy always has the best food.
Came here for lunch. Our chicken and fries were hot and the service was friendly. I usually hate fast food but today was alright. One of the better Sonics I've been to in a long time and we travel for work so we've been to a few.
Ordered double bacon cheeseburger with grilled onions got back to my vehicle starting the sandwich no bacon and the onions weren't even grilled very disappointed
Chicken tenders not great. Fries not great. Hamburger was great. Had to wait. Worker was pleasant.
The Big dill burger was more like the flavor flat burger. Pickle fries on the burger were very soggy, like when they are not fully cooked to crispy. There wasn't much flavor to it, really could have gotten the regular sonic buger without ketchup and had same of more flavor.
Wrong order then they were mad we didnt give them the food back after making us drive back for correct order? That is gross like they want to give the food we handled to someone??
We were there yesterday to get 3 cheeseburgers. With help from one of your employees we managed to get 9 cheeseburgers instead of 3 And paid for 9 cheeseburgers. Not very happy with the app and your help.
The food was awesome it’s just the person over the intercoms was not so nice she has an attitude for no reason. Other that it was awesome.
We went for a specific item, but took it off the menu even though it had a different item marked off on our menu, and the employee seemed aggravated that we didn't know. We ordered something else, our server was in a rush, and was just, eh. Our food was also just eh. Nothing at Sonic has seasoning. Our experience was nothing to be excited about, just a quick stop
I had chili cheese tots, they were cold. My slush was good. My boyfriend had chicken strips that were very little and too crispy. The onion rings were very little also. The carhop was super sweet though.
I find it ridiculous and poor management all the way to corporate to have had more than half speakers NOT working for several months. Outside appearance is not good, ceiling fans dirty look to be loose. This has been a long time fast food chain in our town and people deserve better atmosphere and use to enjoy it. Looks like a crime scene with 8-10 speakers taped off and several others down! If more business is wanted and should then fix this. Thanks.
It was late and packed, Drive thru was slow had to send our order back 3 times to get it right. And all I ordered was 3 pretzels and a soda. Food was good at least.
The wait was terrible. The food was so greasy. And one of my friends who ate it got sick later that day because of it. Only good thing about it was the service.
I was not impressed. I used to love going here, the waitress hardly said a word. The food wasn't the quality it used to be, my shake is the only reason I would go back.
Didn't get the chicken wrap without lettuce and tomatoes. Bacon cheeseburger was ok. Mozzarella sticks were the only thing that was good.
Ice cream machine is always down for maintenance at least 45 minutes before close. This is a nightly occurrence. Doesn’t seem to be coincidence... Food is hot and fresh 50% of the time although larger orders are wrong 100% of the time.
Used to be pretty decent and had fast service, but now it can take 20+ minutes just to get 2 items on some days when they aren't even busy. Employees are still very nice, though.
We just got 3 rt 44 cherry limeade and neither of them had ANY cherries! This is not the first time and it is VERY IRRITATING!
Good food, order is almost always wrong or missing something. I ordered mozzarella sticks and got chicken one time. :|
Almost every single time I come to this location, the order is wrong. But it’s the only ice cream place in town that isn’t priced like gold. I had an order through the app this evening that included their new mesquite bbq bacon burger and a bacon cheeseburger. It came out to my car quickly as promised. I get home and see they forgot the definition of ‘bacon’ because it’s nowhere to be found. My husband is having a hissy now, so I take the burgers and drive back to get my correct order. The young man on the speaker knew exactly what order I was talking about, which tells me they found their mistake before I did. He has the courage to say “so you want me to bring out bacon to put on them or new burgers or.....” yea please bring out bacon to put in my, now cold burgers. Entitled little snot. Don’t even get me started on their portions for cups of chili. But I’ll keep going because you know, ice cream
Burger ok but Texas toast not toasted. Burger had mayonnaise when I asked for mustard. French fries cold and hard. Tater tots too salty when I asked for no salt. Do these people not train their workers anymore or do they just not care? Definitely need to improve.
Half the car hop screens don’t work, and they have had the same bug killing spray outside their door for 2 weeks.. it’s a 2 bc they have cheap drinks. Besides that it’s a worthless establishment.
Food took forever and was cold when delivered. Weren’t offered condiments or anything
My food was good however my son ordered his double cheeseburger plain but didn't receive it that way. When we told the waitress about it she went back inside to tell I guess the manager that came out stating I've been doing this for 14 years and I'm pretty on my game and with an attitude said I will remake it to which my son replied just give me my burger back and I will just eat it as is...just a rude manager who can't admit when something is wrong.
For the fact the recently had a ROACH INFESTATION. Disgusting, I will never eat at this location again
Let me just say I would give the drive through a 0 star if I could. I waited in line for 15 MINUTES FOR A SPRITE. It’s a freaking sprite. Does it take 15 minutes to make. I think not.
It was not great they gave wrong size drink plus all three tots were to salty n they took them back and got two grilled cheeses and one there was no cheese n manager came out n said he cant take food back they just did and wouldnt make anither n let me pay extra cheese prize only
If you like roaches then cool otherwise. That's a big nope for me
Came for lunch and my chili coney was at the bottom of the bag and when I got it out there was the cheese was stuck to the wrapper I call him make another one and they bring it out and it's laying upside down in the bag. Pathetic
They need to learn what EASY ice means!! It doesn't mean fill whole cup with ice!! There is this one guy that isn't very nice and messes up the orders.
Ordered through the app when it said store was open, they took my money but the store was closed. Over a week later and still don’t have my money back. Called and just am talked down to like I’m an idiot when their app showed they were open. Terrible customer service from management and franchise office.
Over 30 minute wait for 2 Limeades.
They took 7 minutes to get us a Large Cold Brew, and a Medium coke. This service is unacceptable. They looked like they were taking there time, and did not when we got our drinks. And the lady that gave us our drinks was rude, and looked like she was waiting for a tip after that experience.
Sometimes you get a burger that has been sitting awhile. Had a few green dots on the bun. Pretty sure it was mold. Pretty sure they knew considering the bun had peices tore off. 🤢
I ordered a 3 piece chicken tender meal with a large fry and a large blue raspberry slushie I got 10 fries and an onion ring 1 chicken strip and a small slushie. I always liked comin to sonic not no more I paid 10.00 bucks for this meal I got screwed.
I paid $16.00 for a double bacon burger tots and a coffee drink. When I got home I had a sandwich bread with no burgers so I ate lettuce cheese tomato and a small amount of bacon.
It took 24 minutes for 5 slushies. I ordered ahead on the app. I’m so confused as to why it took so long. We didn’t order any food, just drinks. This is the third time this sonic has taken over 20 minutes for just drinks.
I hardly ever eat out but I had a craving for a bacon cheeseburger from Sonic. Well when I started eating it there was a hair in my burger it made me gag. I will never eat there ever again
The last 2 times I've went there... The food sucked... I'm not sure what changed because they've always had good food until recently...They need new cooks... Cooks that know how to fry onion rings all the way done and who know how to melt cheese on French fries and cooks that can fry a corn dog where it's completely done not gooey on the inside... No one wants food that isn't done... YUCK!!
Had to change because the price has got so high I can't went in 4 times in the last 2 weeks and they have over charged and did not give us half the order when I asked where it was acted like they was mad about it still never got what we paid for
They’ve been shut down twice by the health department for Roach Infestation… I ate here before and got sick and now I know why…
Consistently cold old pre-prepared food, always always out of ranch... and the staff doesn't communicate that "we are out of ranch" but rather let me order the pickle fries without ranch when it's advertised with ranch...
Everything was cold, dried up and burnt! Wasted 14.00 and got scolded because she didn't hear me say Chicken sandwich plain with a slice of cheese! I rarely get to eat at sonic. I just happen to be getting my oil changed at the dealership next door and it sounded good. Wish I could post the pics I took.
My wife ordered me a double sonic cheeseburger which apparently they changed. It was terrible they told here they were out of onion rings. Really? Onion rings. Guess the pandemic has also affected the onions as well. We ordered two cheesy tater tots only received one order. I will not spend my hard earned money at a place that can’t get a simple order right. I have had good and bad at this location this time I’m done!
I got the number one single burger with cheese lettuce tomato and Mayo only and the tops with a sweet tea. The hamburger was rancid tasting, the thoughts were okay and the sweet tea was not even sweet and I even asked the girl if the sweet tea was really sweet really good oh yes she said wrong I wouldn't go to this one again ever.
Closed early and didnt turn off their mobile orders, wasted my time and money. Systems outside still on so it allowed us to check in to the stall and because of it it wont let us get a refund online, computers inside looked to still be on as well
One of the 2 girls that decided to close early tonight decided it would be funny to flip a customer off as they were leaving. I am absolutely appalled at her behavior. We were in the process of leaving, she leaned over the sink and flipped us off with both hands.
Will never eat there again was there a couple of weeks ago got sick after eating. Two days later they was shut down for roaches
They seriously need to go ahead and shut this place down. Besides the roaches half the stall aren’t even open. A true embarrassment to the city of Desoto
Food was reheated, which is common here. Stale bread and sloppy and mashed the way it was put together. The burgers have also gotten noticeable smaller while prices have not. You have to almost beg for condiments and napkins. Service is very slow and orders are not accurate very often.
I ordered a large Buffalo popcorn chicken and a breakfast burrito and it took 17 mins to get the food and i asked nicely to the carhop why ot took a long time for the food was it because if short staff and she said it was because it was hotdog nite and sorry ...and the food was correct and i hit the red button and took 7 more mins to ask for a fork and i was told oh sorry we are out of forks, i asked how was i supposed to eat Buffalo sauced popcorn chicken and was told sirry about that ! Thats not customer service at all i wasnt rude and unreasonable but man o man no thanks eating here.....
You can tell the owner(s) don't care about their business. The Sonic sign at night is dimly lit, the parking lot is filthy and they don't cut their portion of the grass up to Highway 21. It's an eyesore for De Soto.
Very slow and always makes mistakes. Out of every sonic drive-in I've been to desoto is the worst. My last visit I waited 20 minutes for someone to take my order.
Just went through the drive-through and ordered three drinks and ordered mozzarella sticks and waited for 10 minutes. Then I saw all the employees inside messing around, literally throwing things at each other. One kid jumped on another kids back, bobbing their heads around the windows. At least five employees inside and one outside smoking.
The young lady had an extremely difficult time taking an order for a simple Sweet Tea with Raspberry flavor. After repeating the order 4 times I finally just parked and forgone the Drive Thru. Better service at McDonald's
The burgers were disgusting tonight. My husband felt very sick to his stomach. My tummy did not feel good either. All I could taste was the condiments and not the burger.
STEER CLEAR OF DE SOTO SONIC. They litterally have a roach infestation that they CANNOT get rid of. Go read all of their violations on Jefferson County health department website, I promise as soon as you see it, you will start gagging.
We were given the wrong burgers. When we asked for the correct burgers that we ordered, bacon was theown on the same burgers that we had and they were given back. I asked why our order was not fixed, that our burgers did not have the correct toppings and a worker said she would check w the manager and come back. She then came back and said her manager said it should be that way. We were given the wrong food and I was offered no resolution or refund. I will not be returning.
They shut down for having a Roach infestation and somehow they're still up and running. I came here for a years, then I found out about this I've never ate there again.
Went there 4 times in the past 2 weeks. First time I got there an hour before they closed and was told the grills were already turned off. The second time I was 5 spots from the door in 60 degree weather and was told to move closer to the door because she didn't want to walk that far. Third time my wife ordered some drinks online when I got there I was told they don't do drink carriers anymore. The last time I was told that they no longer do ice cream eventho its on there app and menu. I will no longer be going to this location ever again.
I was unable to order. We arrived 20+ minutes before closing and the worker informed us they closed in 3 minutes and already turned everything off
Went twice on 11/30/25 waited 15 minutes each time with no response' button stayed red. Just had a important question for a manager. It's a good thing I wasn't there for food! Phone calls are useless too.
Absolutely awful! I had placed an online order for some drinks and on the way in I decided to get some food as-well. I pull up to drive thru and say I’m here for online pick up and would like to order some food as-well. They said ok, i begin explaining what food I want with no answer. They hung up on me in drive thru. So I go back around to try again, they said that didn’t happen but whatever. I order a mayo supersonic bacon cheese burger. After waiting for 10 min I get the food, and drinks. Both cups are soaked, but whatever I’m not real picky. Upon arriving at home to sit down and eat, I get a burger with bacon and mayo…no lettuce, no tomato, NO CHEESE! I call up there to ask how the sandwich was made, explained my awful experience, and was told none of it ever happened! I am absolutely flabbergasted at the performance and attitude that I have received from this place. If I could give 0 stars I would.
Three people and drive-thru and you're going to make me wait 10 minutes still didn't get back to me you guys suck
We come earlier today to eat n ,my partner s food wasn't ordered right n ,still had to buy them fries after . He also didn't get he's bacon on he's burger . Not once did he say no fries to he's meal or ,no bacon to be held . The burger was so dry n ,so gross looking . He's not one to try n ,to correct things when he should . He will try n ,eat as much as he can . Which I told him he shouldn't do . What happen to all your fresh food ??? The burgers use to be on key n the last 6 months or ,so gone down hill but ,today is another level . He feels bad if he doesn't tip which he always does weither it 3.oo to 10.00 . Your service needs to do better n ,get better . Take pride in your business n ,find people who obviously loves their job . Maybe some do but ,u sure can tell when they don't . Sincerely a considered customer .
I’m not one to usually complain, although this was disgusting, I really didn’t even want to go back to get these swapped out after seeing it. Along with the multiple previous orders I have placed here that are usually always wrong, I’m sorry but I have also came from a fast food background and it is not difficult at all to read a screen or put in an order correctly. Should I really be expected to go home and heat up a order of fries with a full slice of cheese unmelted on them?
Way too many mistakes way too many times. Food is always meh and when I order “easy ice” it’s always the normal amount of ice and I can never get a decent amount of condiments. It’s either never enough ketchup or none at all on my burger and I never get any cheese sauce when I order a pretzel.
Sign in to leave a review
Sign inRemove ads and manage your menu
Explore Your Area
Vito's Sicilian Pizzeria & Ristorante
Mariposa at Neiman Marcus - St Louis
Chevys
Roberto's Trattoria
Mango Peruvian Restaurant
Shisha
Element
Idol Wolf - 21c Museum Hotel St. Louis
Mr. BBQ Flavor
Stone Turtle
13 Photos
Explore Sonic's photos
About Sonic
How to get there
12872 MO-21, De Soto, MO 63020
Highlights
Services
Dining Options
Restaurant Info
Amenities
The Neighborhood
Location
12872 MO-21, De Soto, MO 63020
📍 Explore the Neighborhood
Gaming
🎮 Earn Points While You Explore!
Play Find Me and redeem points for discounts at Sonic and other restaurants
Earn Points at Sonic!
Play Find Me and redeem rewards here
Earn extra points and redeem them for rewards at Sonic
🏆 Rewards at Sonic
10% Discount
At Sonic
Free Appetizer
On your next visit
VIP Table
Premium experience
to redeem rewards and earn points
📋 How Do Rewards Work?
Play Find Me
Every 100 score points = 1 reward point
Collect Points
Workers earn 2x points per game
Redeem Rewards
Discounts, free food and VIP experiences
Is it yours? Claim it FREE!
Remove ads and manage your menu