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Del Manantial

Pizza Hut

★★★ 3.4 · 100 reseñas

At Pizza Hut Del Manantial, we're proud to bring a taste of warmth and comfort to our Bronx community. As a popular destination for delivery, carry-out, and dine-in, we know that pizza is more than just a meal - it's an experience. Our menu features a variety of pizzas, wings, pa...

Pizza Hut

Pizza · Del Manantial

3.4 · 770 reviews Google
Yelp 1.5 (17) Uber Eats 4.3 (6,000)

About Pizza Hut

At Pizza Hut Del Manantial, we're proud to bring a taste of warmth and comfort to our Bronx community. As a popular destination for delivery, carry-out, and dine-in, we know that pizza is more than just a meal - it's an experience. Our menu features a variety of pizzas, wings, pasta, and sides that...

At Pizza Hut Del Manantial, we're proud to bring a taste of warmth and comfort to our Bronx community. As a popular destination for delivery, carry-out, and dine-in, we know that pizza is more than just a meal - it's an experience. Our menu features a variety of pizzas, wings, pasta, and sides that satisfy cravings. We've heard from customers like you who rave about our flavorful food and cozy atmosphere, where families and friends can gather to share laughter and make memories. Enjoy our signature desserts and a warm welcome in our inviting space at 765 E Gun Hill Rd.

What Customers Say About Pizza Hut

Pizza Hut in Del Manantial receives high praise for its fresh, flavorful pizza and exceptional customer service. Many reviewers specifically commend staff members like Sam and Elijah for their friendliness and efficiency. Some customers have reported issues with undercooked wings and cold food.

Popular Dishes

pizza (16) pepperoni pizza stuffed crust boneless wings cheese bread stick

Best For

Families Quick Bite Casual

Tip: The night team on Wednesdays is consistently professional and efficient, resulting in shorter wait times.

Features

🅿️ Parking 🚗 Delivery Accessible

What to see nearby

Immaculate Conception Church
A 104m

Immaculate Conception Church

iglesia

View details
Gun Hill Playground
A 307m

Gun Hill Playground

parque

View details
St. Mary's Church
A 368m

St. Mary's Church

construcción

View details
Agnes Haywood Playground
A 415m

Agnes Haywood Playground

parque

View details
Magenta Playground
A 537m

Magenta Playground

parque

View details

Data from Wikidata

Explore the area around Pizza Hut

Pizza Hut is located in Del Manantial, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.

Religious Buildings

  • Immaculate Conception Church (A 104m) — Roman Catholic parish church in Williamsbridge, Bronx, New York City

Parks & Gardens

  • Gun Hill Playground (A 307m) — park in Bronx County, New York, United States of America
  • Agnes Haywood Playground (A 415m) — park in the United States of America
  • Magenta Playground (A 537m) — park in Bronx County, New York, United States of America

Other Points of Interest

  • St. Mary's Church (A 368m) — building in New York, United States of America

Data from Wikidata

Frequently asked questions about Pizza Hut

Pizza Hut is located at 765 E Gun Hill Rd, Bronx, NY 10467, Del Manantial.
Near Pizza Hut you can find points of interest such as Immaculate Conception Church, Gun Hill Playground, St. Mary's Church, Agnes Haywood Playground.
Pizza Hut offers pizza cuisine.
Pizza Hut has regular opening hours. Check their profile for updated schedules.
Pizza Hut offers the following services: takeaway, delivery.
The most recommended dishes at Pizza Hut based on customer reviews are: pizza, pepperoni pizza, stuffed crust, boneless wings, cheese bread stick.
Pizza Hut is ideal for families, quick bites, casual dining.
Pizza Hut in Del Manantial receives high praise for its fresh, flavorful pizza and exceptional customer service. Many reviewers specifically commend staff members like Sam and Elijah for their friendliness and efficiency. Some customers have reported issues with undercooked wings and cold food.
The night team on Wednesdays is consistently professional and efficient, resulting in shorter wait times.
770
Reviews

Pizza Hut Del Manantial Reviews

3.4
770
5★
42%
4★
14%
3★
12%
2★
5%
1★
28%
Reviews (100)
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Jillian Santos

I had a really good experience today on January 1st 2017 I called my order in for delivery and the delivery boy who took my order was very pleasant and helpful. He then promised the food would be at my doorstep in 30 minutes and to my surprise it arrived in 20 minutes. The food was hot and crispy, damn near perfect he even hooked me up with the marinara sauce. Again the driver was very nice pleasant funny I would definitely order from him again. I used to order Dominos, but now pizzahut took their spot in my heart. As long as everyday experiences like this I will be a lifetime Pizza Huter! :) happy New Year everyone!

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Teisha Love

Pizza is always fresh and delicious 😋

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alexander bermudez

Just took a bite, with the perfect crunch thanks guys

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Dejahnia Morgan

Yo the sweet chilli wings was banging. I wish I ordered more. Just forgot the ranch sauce but it wasnt needed. Them wings could be the next wing stop. Andddd pepperoni and bacon pizza with some water to keep it healthy!!! 💯💯💯

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delana cochrane

Wonderful establishment and the pizza was great!

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Wildary C

Never disappointed when ordering from this store!! They pay attention to detail and if the store is not too crowded they will make your order in a flash… There’s always plenty of people waiting when I order but they definitely work their ways!!!! Pizza is delicious and fresh and they don’t play with the toppings!!! My favorite pizza hut store for sure!!!

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ELisamuel Lopez

The employee who attended to me was very friendly and engaging. The employee or should I say the manager I think she was the manager. The employee sougth to have a funny, friendly conversation with me and which I found to be good customer relationships building. I have been to many restaurants in NYC who lack or refuse to Engage the customers simply because they hate their job or are have a sh***y character. I have been to this particular branch several t8me prior to this visit and I found it the employee had a sh***y persona. But this employee was wonderful.

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steven fuentes

Great customer service and fast response from Elijah. Best pizza

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Dar

Great staff well kept food was just right

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Adrian Patrick

I drive all the way over here anytime i want Pizza because the way im treated each time and its always made exactly how i like it 👍🏾👍🏾👍🏾

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Sandra Rodriguez

Great food and great service ! Shout out to the night team for always making me feel welcomed

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Trell Lauren

I received the best customer service here thanks to Sam and Saniya!

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chukwudi chidobe

Thank you to the team they provided me excellent service.

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gee lopez

ARE YAH DOING DELIVERY FOR THIS SNOW STORM TODAY? I rated 5 ⭐⭐⭐⭐⭐

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Yareth Gutiérrez

good food good customer service great staff and clean environment.

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Andre Sanchez

Awesome staff had a great conversation while waiting g to do a dash

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Alahna Cogburn

Placed an order for carryout and my car broke down. I called and got the BEST customer service I have had in a good while. Spoke with Caprice, who was polite, sympathetic, had a great attitude (and was even cheerful at 11pm!) She immediately arranged for my order to be delivered swiftly, and personally confirmed it was sent out correctly. Our wangz/pizza dinner box and dessert were fresh and delicious. I connected with the supervisor on site to let her know how pleased I was with everything. Great food and service :)

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Keeanu Cantres

Great service, my food was nice and hot

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Sean Gray

The best Pizza Hut experience in my neighborhood.

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Antoinette Bennett

This location is spot on when it comes to fresh, delicious, flavorful pizza. Been ordering from here for many years and they have never disappoint. Clean location, great customer service, very professional. 5/5.

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Alex coyote

Pizza was quick and the cashier was as very kind, made it feel much more friendlier!!!

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Traves Daure

Thank you to Elijah and Sam for the amazing service tonight!Will definitely come back

abdulrahman alsaidi
abdulrahman alsaidi

I love Pizza Hut, they always treat me like a family member when I walk in and their food is always delicious and perfect.

Stephany Hernandez
Stephany Hernandez

I made an order for my son's class and the service I received was great! The staff member was so polite and helpful; they definitely made my son's birthday that much greater with how kind they were. Thank you!

Melissa Ortiz
Melissa Ortiz

Elijah has great customer service skills. My order was done quick and correctly. Will highly recommend.

Haissel Burrell
Haissel Burrell

I came in and ordered a pepperoni pizza which was amazing but i would like to recognize a staff member by the name of Elijah, shout out to you for exceptional customer service!! He was very friendly and informative will definitely come back and recommend.

Jjk2
Jjk2

Just wanted to take the time out to commend the night team on Wednesday. I normally go there that day just because it’s most convenient for me and my family, but every Wednesday the team is Always professional, and to the point. It’s never a long wait time. I appreciate how committed they are even when busy.

Gambinooo Star
Gambinooo Star

Pizza Hut’s food was good because the pizza was hot, fresh, and full of flavor, and the workers were polite and welcoming, which made the whole experience even better.

Javion Bennett
Javion Bennett

Pizza Hut’s food was good because the pizza came out hot, the crust was perfect, and the toppings were fresh and flavorful. The taste was consistent, and everything was seasoned just right.

Nana Kouyate
Nana Kouyate

Pizza Hut offers consistently tasty, comforting pizza with a great mix of toppings and a reliably good crust. The service is quick, the staff is friendly, and it’s a solid go-to when you’re craving something satisfying and familiar.

nimatoulaye sow
nimatoulaye sow

Everyone that works over there is so nice and will treat you with kindness. I love how fresh my food always is and when I know I want pizza I will always go to this exact Pizza Hut!

Haye Heon
Haye Heon

Pizza Hut never disappoints. The pizza came out hot, fresh, and loaded with flavor. The crust was perfectly crispy on the outside and soft on the inside, and the toppings tasted super fresh. The cheese had that perfect stretch, and the sauce had just the right amount of seasoning. Service was quick, and everything was exactly how I ordered it. Honestly, one of the best pizza spots when you want something reliable and delicious.

Erin Harris
Erin Harris

I had a great experience at Pizza Hut. The restaurant was clean and comfortable, and the staff were friendly and quick to help. The pizza was hot, tasty, and full of fresh toppings, and the sides were really good too. Overall, it was a nice place to eat, and I would definitely go back.

Michelle
Michelle

The food is always fresh and delicious! The staff are amazing and they are definitely about team work rahnair & sam are the mangers and they are so nice that’s what keeps me coming back to this location!

Cameron Shawn
Cameron Shawn

Shoutout to the guys working the night shift. They were really cool, quick, and got my order right. Food was fresh and not too greasy and the service was on point. Appreciate y’all for real.

Kayla Broomfield
Kayla Broomfield

Had no problem with my order. Pizza was good! Will order again soon.

sidney reyes
sidney reyes

The best pizza, I was able to get 1 large stuffed crust and 2 sides of wings for only $21. The person who answered the phone was the nicest. Shout out to the all the employees, working in the fast food industry is not always easy. The best pizza in the area.

crystal grizzle
crystal grizzle

I order weekly and I can say that this team is phenomenal with their service. They always verify the validity of my order, ensure my food is fresh and ask if I need anything additionally. Sometimes I come to order one thing and leave with atleast 2 extras. Elijah,Angelica and Daya are amazing and always ensure im okay. I appreciate this team so much.

Eye3 TV Dynasty
Eye3 TV Dynasty

Sam, runs a great team. Im a regular and I like to be in and out.They already have my order memorized which I appreciate. Always a welcoming environment.

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Evelyn Stevens

I read the other review and was a little scared today. But my order was right, the food was cooked . it was delivered quickly. My only problem was they forgot one of my items at the store. But it was delivered 15 min later. So the experience wasn't bad.

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Mel Nervil

Pizza is excellent, not happy with how small it is...but mission complete!

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R3PTILE GUY

Pizza taste good and all but two times i have received orders with the pizza being too small and one time the pizza was cut a little too much. Overall great service, delivery people are cool and nice. They should just rush a little less on their pizzas.

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Juan Rodriguez

This pizza hut was awesome back then. But now is getting bad.. everytime I been here customers don't know who ordered or who is waiting to order. And people cut lines. Uber is horrible.. cutting lines for pick ups. Even though am there to pick up also. The front counter don't care about customer service at all. The PAN pizza needs work.. A LOT. last 2 times I been there the Pan pizza was flat and undone. All the pizza were cold. Remember I been waiting 10 minutes for the pick up. This need to change.

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shireen singleton

The pizza is good. They are very busy with orders but are decent in getting them done quick. Uber drivers love this places. The parking is limited and the lot it shares is not in the best environment. But it's open late.

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PreHistoric Savage

Ladies and gentlemen, last night for new years eve this place was a horror my online delivery order was charged but never arrived, so I came into the store this morning and explained to the associate in a polite and professional manner and the employee working the front by the name Rosalyn with the brunette hair listened to my situation and was very professional by being able to help me get my order prepared for today! I appreciate her help very much, like they say it's always better late then never! The morning team is the only reason why they're getting 3 stars!

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Desirée Wright

Notify the customer when the driver will be late. Waiting for an large for an hour is one thing. To call and be told the store is still waiting for the driver it might be an extra 20 minutes. I can’t expect that. I had to pick up the order on my own.

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Frilay

Pizza wasn't so bad actually, it was good! The problem was how long it took. I don't live to far from this Pizza Hut and delivery took over an hour. I orded at 6:56pm and didn't get mine till 8:20pm. Pizza was already cold so I had to warm it up. Overall, expect the delivery to at least be 1-2 hours (even if you live really close); you'll still get good pizza, you just have to warm it up after you get it. I got a medium pie for $31 dollars

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Hanzo Garushia

I walked in and asked for two medium one topping pizzas, one pepperoni, and one mushroom, I guess the instructions were not easy to understand, and I ended up taking to my kids' plain cheese medium pies. "Let's hire employees with common sense. Now I can't trust their brand. Do better!

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Theresa Ferrante

So first of all that location is way too small for all the grub hub and door dash the waiting.area crowds up. I ordered online, i just wanted to get in and get out,because they never do contactless delivery theyre always too busy. I had to wait till all the delivery drivers got there pick up and the girl at the front keeps going to the back

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J D

First Pizza Hut that would call you before making your order if you place the order online. If you don't answer the phone, they literally will not make your order. I made that mistake because I didn't recognize the number. I arrived there and had to wait. The rep. said well you did not pick up when we called to verify.

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Cindy JS

My husband and I just ordered with them last week and the attitude is the worst I’ve seen. We are visiting New York for the second time. This is not the most ideal place to go, if you want pizza, as their service is unpleasant and distasteful. The only reason I gave them 2 stars is because I take into consideration cleanliness. But other than that, wouldn’t visit here again.

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Ana Pokora

I'm only giving 2 Stars because the delivery was on time. But that was some nasty ass pizza, and it took them about 2 hours to make it. I was already thinking it came from the sun and I was more convinced when I saw all the vegetables burnt. At least its better than the local Dominoes. Won't be ordering again.

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Erick Lopez

Staff working without gloves handling the food and smoking weed outside. They always forget stuff. They sometimes forget soda or sauces or toppings. Had breadsicks the other day that were unseasoned and no sauce. Ordered the big cookie and I got a chocolate chip brownie. Seems like they can't pay attention long enough to get the order right.

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the_ “eyegasm” eyegasm

If it wasn't for past purchases. I would give this location zero s and,tars for my most recent purchases. They spend more time on being like by underage students and their friends. They get your order wrong consistently. It'sales no sense to spend over $50 on their items . And they still get it wrong. The refund doesn't cover the actual price you've be charged. Just a whole waste of money and time. I feel bad for those who actually do their job at that location. I won't be ordering from this place again unless I know who's making my food.

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Nigel Boone

This place is terrible I placed an order just to receive another order then when I can the store to correct the order it connects me to a call center plus the call center transfers you to a Pizza Hut store that keeps you on hold forever so I didn’t get to correct my order this is a shame no wonder Pizza Hut is going out of business 👎🏾

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Christopher Jackson

It must've been hectic in there tonight. As I was waiting & apparently 1 driver delivered a pizza upside down.... I've ordered from here before & it was decent. Currently eating an order I just picked up and was unpleasantly displeased. I usually get stuffed crust but today wanted a thin crust, however I dang near choked on both pizzas & the brownie (BTW, I ordered a chocolate chip cookie... got a brownie instead)....... everything was dry, pizza barely had sauce.... literally pulled the pizza apart to find sauce & barely saw or tasted the BBQ sauce. I'm actually upset with myself for not baking these things myself as I'm a chef & pastry artist myself.... just wanted a break,tbh. If I could get a refund back, I'd ask for one. So disappointed, I'm sadly a fan of bbq sauce & to taste none was upsetting, the pizza with Alfredo sauce was dry..... even the brownie. Never have I ever ran for water so fast, tbh. I understand thin crust means less ingredients but come on...I just paid 30 bucks for crackers, cheese, & meat...... that's an expensive lunchable. I will say that the ingredients were fresh, they don't do square cut even when you ask, flavors are good...... just sucked about the lack of sauce on my order in addition to receiving the wrong dessert.

Andy Singh
Andy Singh

I visited this location due to the unfortunate permanent closure of the one I typically visited. I decided to order the My Hut Box deal, which includes a personal pie pizza and boneless wings with a sauce of your choice. I was told my order would take fifteen minutes, but I ended up waiting over forty five minutes before receiving my food. When I finally got my order, the pizza and wings were barely warm, leaving me confused about the long wait. The Buffalo sauce I had selected for the wings ended up spilling onto the pizza, making it unappetizing. The boneless wings themselves were hard and did not taste fresh, which was disappointing. Other customers were also having similar frustrations about long wait times.

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Jessica Hurtado

Order was wrong then when i tried to get my correct order delivered NO LUCK . waited almost 2 hours before i just called them back to cancel and get a refund(manager acted like he could not offer any solution for a refund) . Still waited another Hour to get some kind of response . STILL on hold... for another 40mins with pizza huts customer service manager. Sad part is I'm less then a mile away. This will be my last time ever ordering from PizzaHut . I thought this ONLINE ordering would help. Save money on all those commercials and focus on Quality of your service. After a long Hold Finally customer service transfers me to a real manager named Johnathan who gave me a refund and offered apologies that was greatly appreciated .But left Hungry and annoyed . save yourself the hassle order elsewhere.

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Chris

the wings i received looked like the person handling my food poured the sauce in the delivery bowl and then poured in the chicken wings on top then tried to mix it inside the delivery bowl i was to eat out of. this is not what i asked for and the person was clearly just too lazy to mix the sauce and wings together like how its supposed to be. i would never purchase from this pizza hut store again for the simple fact the person handling the food didnt care if the wings were done right. very unprofessional and out right scary.

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Chinnoy Chin

By far the worst place to Order from they don’t put customers food in any bag And also terrible at taking order. What I order is not what I got and then they wouldn’t even give me my money back

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Jasmin Guerrero

Really nasty workers the need to work on. Costumer service

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Adrian Mejia

The "team leader" calls us back after we put an order down to tell us " we cant accept order on delivery thats dead, if you want your pizza you have to come and pick it up". They have ghetto ppl working the delivery lines and if I were the owner id be highly upset that my business is ran im such a manner. Ill never order from here not even to pick up for fear of them doing something horrible to my food. Consumers beware.

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Julio Vela

After waiting 45:Min the cashier tells me he put the wrong pizza in the oven . No apologies what's so ever. The staffs demeanor was very unprofessional. Like oh well next!.. You would think pizza hut at a corporate level should properly train there staff with proper customer service. I asked for my money back & left

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Roxanne Morales

Terrible... just ordered for a 2nd time on 10/08/16. I didn't get to really read the reviews and funny thing is as soon as my brother ordered I manage to read and noticed this place only has so much bad reviews. I barely write reviews but I must warn who ever is going to order from there don't. We waited a hour and 30 minutes for our delivery and not only that but when it arrived the pizza,bread sticks and BBQ wings we ordered was cold as well and the delivery guy had the odasity to say we could microwave the pizza and if anything to call back and maybe we would get another box but we would have to wait another hour. Last time we going to order from there. Deuces ✌

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Ravel Martells

WORST PIZZA HUT IN HISTORY! Horrible service. All employees have nasty attitudes. Food always delivered cold n late. Once i was waiting 2hrs for my pizza n had to get out my house with my kids n go there n guess what, my pizzas are jus there sitting on a rack. I still gave it to the kids cause they were starving n they complained how horrible it was. I started ordering from edson ave n pay the extra 20dol or more (cause i cant get the online deals from them cause they outta ma area) just not to deal with these ratchet employees at gun hill. I jus pay full price for my pizza now cause the next time i have to go in there imma go super saiyan jamaican on somebody. This manager, think he carlos or some spanish name, he is no better than his fellow bird employees. This one skinny Caucasian woman that always look high is one of my many reasons for not spending my money in that establishment n i never will. Definately needs to be shut down.

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Kay Cee

Worst Pizza Hut EVER!!! It took over 2 hours for me to receive my food, it’s all cold and my delivery driver refused to bring my food to my door. This is only today. Food wasn’t even delivered the time before. It took them 3 hrs for me to call the store to find out they didn’t have anyone to deliver to food. Come on now, never again. Welp I guess no more tipping for delivery drivers.

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Hector Marcano

I ordered the big newyorker because the commercial shows an xlarge slice so big that the person folds it, Even the pictures on the website shows an xlarge slice. Thats false advertising I will be complaining to pizza hut head quarters. If that was the Xtra large new yorker I would hate to see their regular slice.

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Steph Otero

The app said food was done in 24 minutes..went to get it waited another 40 minutes.. as I was there they weren't even answering the phones... the girl behind the counter was overwhelmed as it was her 3d day and there was absolutely no management in the building... the poor guy with the glasses was doing the best he could... why old u leave ur team during a dinner rush I don't get it on top of that why isn't there a better system

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J H

I ordered a 3 topping pizza it was like a cheese stick. How do you make pizza without any sauce. It was dry and all I tasted was cheese and toppings. Sauce is the main ingredient to making pizza. Do better

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Charles Dixon

Placed a delivery order, food took forever and the delivery person was very rude. On top of that, he forgot part of my order. I called and they did offer to send the rest of my order but I was honestly worried that they’d spit in my food (that’s the kind of place this Pizza Hut is). I asked for a refund or store credit for my items that didn’t come. The manager got on the phone and called me a liar! Then they put me on a 20 min hold and hung up on me. I’ll never order from here again. Wish 0 stars was an option.

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Renita Pagan

My order was two hours late, after being told it would be there in 20 minutes. When it finally arrived the driver had the audacity to have me come down at 12:25 a.m. to get cold food. I followed up the next day and informed the manager about my horrible experience. The manager stated he could only give me $10.00 in store credit. I then requested to speak to a store manager and was told “I can’t give you his name over the phone”. Why would I want to order again for you guys 🤷🏽‍♀️ What is $10.00 dollars going to do for me !?

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SLagonia26

Ordered two pizzas for delivery. They never arrived. When called, the restaurant claimed they sent them for delivery, but no one was waiting out front for them, so they just didn't deliver them. They hadn't called or rang the buzzer, they just drove by. We had to get our cold and soggy pizza ourselves because they refused to send it back out. Since we had already paid, and they wouldn't cancel the order. After complaining to Pizza Hut corporate, Pizza Hut gave us a coupon for a free meal to replace the one that they refused to send. When we called to place the order, they initially refused to honor the coupon, and eventually decided they had no choice. After waiting three hours for our pizza, and with the store refusing to answer our calls, we eventually gave up. I don't care how many coupons they send us; There will never be a good reason to go back to this place.

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Rylie Andrews

I don’t even know we’re to begin with this nasty place first time we ordered they took so long we had to order else we’re the second time we ordered from there they took two hours to bring my food they are like 5 to 10 min from my house it’s was mad cold the cheese sticks were old so was the chicken never again will I eat here again…. I wanna post a pic of the pasta and how nasty it looked

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Christine Belnavis

Let's just say, the delivery driver is lucky that we just didn't take the food and lock the door behind us!! We placed a delivery order for a small pizza. They said that the min for a delivery was $10, so we ordered some hot wings! The total was $15 because they added a delivery charge of $4, even though we are literally 6 blocks away. We called at 10:35p and they said delivery will be at 11:02p. The driver did not arrived until 12:35a and he didn't EVEN have any change!! Clearly he thought he was just going to get $20 for a small pizza and some wings!! So we loaded him with $5 worth of quarters!! Why would you send your driver out without any change?? That's just utterly ridiculous! And to top it off, my son said that food was at room temp! What a disappointment!! This is my first and last time ordering from that location!

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Moon Shine

Really want to give 0 stars. I ordered a medium pie with pepperoni and sausage, but I received pepperoni and sausage over penne pasta. When I called the restaurant they said they ran out of pizza. So instead of canceling or calling they send you random leftovers to try to make up for it. This has happened multiple times to me.. do not order on Uber eats !!

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Erin Rosario

First time ordering: They don't deliver to your door, and you have to walk to their car. Also, my order was incorrect. I requested Bbq pizza and they put hot sauce in it, thankfully no one was allergic to it but that's unacceptable. Second Time ordering: Delivery was suppose to be made at 10:36pm and they DID NOT call to inform us that they were outside or even that the delivery was being returned. Therefore we didn't receive our pizza. Luckily, it wasn't paid with card, so they didn't get no money. I wouldn't even waste my breath on customer service either, and I'm not spending money there again.

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Sarah Westlake

Zero stars if I could. Ordered a pizza and breadsticks at 630 for curbside pick up. Said it would be ready at 645. Got there at 655. No one brought out my order. Tons of people inside. Both employees and patrons not wearing any masks. I couldn’t go inside bc I am high risk. After waiting for 40 minutes, I left. I called 10 times before someone answered to get a refund, and the jury is still out on if I’ll actually get refunded. Stay away from this location unless you want to deal with hassle.

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Monika DeGraffenreidt

If I have to come out of my house to come downstairs and out of my building to get something that I wanted delivered then these people should not be looking for a tip. They deliver food in a bag that is supposed to keep the food hot and it still arrived not even warm. It is just really messed up that the quality of service that you receive is based on the neighborhood you live in.

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Kevin Reed

Went in to place a order around 9:30 pm on May 13, 2017. Stood in line. 10 min or so. There was a young man in my view and so I asked if there was anyone taking orders. He says that the cashier was doing something in the back. I observed the young lady who he identified as the cashier and while myself and 3 other customers waited to place my order for 10 minutes or so she was she was preparing Wings and looks like she was trying to make Pizza's also. Then when she finally came to the register she had a attitude as if how dare you ask me to take your order, can't you see I'm busy. This place is very unorganize, but this is what you have to accept here in New York. Piss Poor service with an attitude. They act as if the customer needs them, maybe they will figure out that they aren't the only game in town.. I like my Pizza served with a smile not with a middle finger.

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Orial Joseph

I ordered food for myself and family. I received the food 45 mins later. Strike one, the delivery person did not verify my card info or ask for id. Anyone could have came out of the apartment building and took the food. One of the pizzas I got was under cooked. I got on the phone and informed them that the order was wrong and under cook. The person on the phone said " what makes you think it's under cooked"? Then we got into a debate about the difference between raw and under cooked. The pizza was supposed to be a bacon stuffed crust pizza with pepperoni, instead I received an under cooked bacon stuffed crust plain pizza. The person tried to tell me that the pizza is supposed to look soft, but the bacon was clearly still pinkish and the doe on the inside of the stuff crust was white and gummy. After going back and forth for 10 minutes someone decided to give me what I wanted which was to take back the nasty undercooked pizza for the one I wanted. An hour later I called , and someone said "oh the driver left already he should be there in 10 mins." I live on the first floor so I was looking out the window and was waiting buy the phone. The driver pulled up to the building next to mine, stopped and waited. I thought he was looking for my number so I waited for 1 min then went outside by the time I got outside the car was gone and at the light. The time was a 10:50 they close at 11:00. I called immediately and the phone just kept ringing. I then called the driver and he just let the phone ring, I even left a message, I was very polite. I never got a call back and it's now 11:34. I'm glad I checked the quality of the pizza. They need a new staff and new management because they clearly have a problem and looking at these reviews they need it asap. This review does not deserve one star I wish there was a negative star rating.

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Meybeline Martinez

Underbaked pizza, too late when I checked my wings wasn’t cook either and give me different sauce with the wings. The lady that was there wasn’t really working, and all the working in there was just playing and I really wanted to leave but I couldn’t already paid for my order. When I leave I realize how I bought food from a such unsanitary restaurant like this Pizza Hut location. It was really bad.

F
Felix Meran

DO NOT ORDER FROM THIS PLACE. Lord THEY ARE TERRIBLE. WAITING TWO HOURS & A HALF FOR THE ORDER TO BE DELIVERED. WHEN I CALLED THEY TOLD ME MY ORDER HASNT LEAVE THE STORE YET…!!! REALLY? THEY WHEN I TRIED TO CANCEL THE ORDER, THERE IS NO CANCELLATION. THIS IS THE WORST SERVICE EVER & I WONT ORDER FROM THIS PLACE EVER AGAIN. I did not receive the order @ all, when I call again to get a refund they told there is a no refund policy, I had to through my bank in order to get my 💰 back… thieves…!!! Selling a product & not giving it is STEALING…!!

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Michael Lowe

This place should be shutdown. $40 in plain pies and it was old non fresh pizza. It is not hard to make fresh pizza. Made me sick for days. Taste like it was made in the trash can. If you order here, you are supporting trash food. I have eat pizza from all works of life and this place needs to close its doors. YOU’VE Been Warned. I can’t believe they sold me what they did. I should be hospitalized for the lies that it is food. Crazy people taking hard earned money and smiling in my face. New management or close. End of story.

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Daniella Davis

I placed an order recently. First of they got my order wrong. I called to speak with someone that works there. The gentleman on the phone was absolutely rude. Lack of understanding and respect. I’d never order from this specific spot again.

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Christopher Creighton

That Pizza Hut is TERRIBLE. Today is Tuesday December 28th 2021 and I placed an order at 4:56 pm for a delivery. It is currently 8:08PM and I still have not recieved my order. Trying to get in contact with them is worse than trying to get in contact with the IRS during tax season. They keep on transferring me to the wrong store when I call to find out what happened. Safe to say I will NEVER NEVER NEVER order from Pizza hut again. I wish i can give negative stars

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Julio Feliz

Ordered a personal pizza with wings off of door dash, there were no wings so they replaced them with fries, the store didn’t even bother calling me to see what options I wanted, extremely incompetent.

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Selena Ortego

This pizza constantly hangs up in customers faces and refuses to answer the phone at all.

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Amelfy P.

Waited TWO hours for delivery and never received my order. Got tired of waiting for my food, so I order from somewhere else. As I get out my elevator, I notice the Pizza Hut order was left in the lobby and NO ONE reached out to me in regards to my delivery. Had to throw away this order cause who knows how long its been sitting there and who has put their hands on it. Super unprofessional and a complete waste of my time.

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David Rivera

Ordered through uber eats and Pizza Hut gave me the wrong order. They did not refund me or help me get what I needed. They said they were sending a driver to deliver my food, but ended up being a lie. Be careful when you order from here. If you’re stuck between getting food from here and another pizza place, go with the other place.

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Ashley Burgess

Literally the worst Pizza Hut. I can’t believe they sold me these bread sticks lol. Terrible

K
Kandy Jones

I ordered extra cheese and ham and I received chicken pineapples and bacon and I am very allergic to pineapples…. Life threatening and totally unacceptable

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Jhenet Tait

Horrible Service. Horrible Staff. On more than one occasion they’ve delivered terrible customer service. Doesn’t issue refunds when they’ve made mistakes on orders. Missing items on orders and it becomes the customers problem bc of their lack of quality control.

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S S

I ordered a double order of breadsticks and this is the amount of sauce they put . Are u kidding me you can put both cups of sauce together and it wouldn’t reach not even a third of the way . It’s ridiculous

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Yalontya Simmons

I received my pizzas all burnt and even the cheese was hard to eat. And worse, whoever made my cheesesticks rudely swashed them into the with the sauce. I deserve a refund. Update: I called over the phone and the female manager fix my order and remade it. Thanks so much!

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SpaCee ThaCloud

Not my thing, ever since that one employee incident 2 years ago... Even tho the store manager did reach out to apologize about it. I just don't order from there anymore.

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mya valentin

The young lady that works the night time is rude and nasty instead of ending the debate she keep making smart remarks and was being unprofessional. While making my food she was not washing her hands before touching the food

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Terence J

I ordered a pie to be delivered at 12:30pm. I ordered a pepperoni pie. The store just opened up at 11 how are you out of pepperoni? Also the pie was pretty much burnt and smaller than usual dam shame. Food tasted horrible, i usually can knock out a pie easily, but not this time maybe different ingredients idk never again. Food delivery are expensive i get it but messing up like this is crazy. I just looked for my sauce which i paid for and nothing. I understand why ppl show up and make bigs scenes at places. Workers just don't care

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Saffie Sohna

This was the most ghetto pizza hurt ever, they are very unprofessional and everyone was on there phone and talking over the food with no gloves. There was there one girl who was playing with her hair and touching the food with no gloves. Another customer came in was waiting in on her order for over 40 mins and she is still waiting. All of the workers were screaming at one point using excessive profanity on top of there lungs screaming the N word also. I am so dismayed by there brutal behavior if I could give zero stars I would’ve . Very Ghetto I don’t recommend if you are hungry. It seems like nobody is in charge and all the employees are disgraceful.

Natalie Rosado
Natalie Rosado

My food was cold the cheese bread stick were super greasy and my pizza came all messed up never again will I order from here i literally had to heat all this pizza up smh

Jean Kay
Jean Kay

We got the boneless wings and they were pink and raw as seen in photo. The workers are teens and not trained on how to cook meat properly

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About Pizza Hut

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765 E Gun Hill Rd, Bronx, NY 10467

Del Manantial, NY 10467

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Many Reviews
770 reviews
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Budget Friendly
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pizza
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🥡 Takeout
🚚 Delivery

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🥡 Takeout
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Restaurant Info

Status
Verified by owner
🕐 Hours Today
10AM-2AM
Rating
3.4/5
💬 Reviews
770
💰 Price Level
$
📞 Phone
+1 718-547-2716
🌐 Website
locations.pizzahut.com

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765 E Gun Hill Rd, Bronx, NY 10467

Del Manantial, NY 10467

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