Popeyes

Garrett Donovan

When I come to a fast food place and spend 28 dollars on 2 meals I expect fries in my order when I ask for fries on the side. Not 5 fries clowns.

ilene barton

The older African American lady that had the fat cornrows was absolutely horrible. She had one of the worse demeanors. She should not be in the front. Needs to be in the back washing dishes are something- any job far away from the customers. Not only did she handle me horribly but I watched as she handle the prior customers horribly as well (middle eastern man and a Caucasian man) they had pick up orders and they were waiting around and she said to the middle eastern man “what is you waiting for, your food been ready” in the most condescending way possible as she aggressively handled the bags . The man was so embarrassed that he gave a faint smile but you could tell that he was bothered by the interaction. They was very unprofessional, the bathroom was locked and we was given the run-around as to why it was locked stating that It was occupied” but no one was ever in there.

A Labbe

Ordered 3 piece mild tender meal with a coke. I received 3 spicy nuggets with brown water. I will not be back and the employees don’t care.

Helen Chow

Every time at 500 pm they have a 20-minute wait on all chicken. Isn't chicken what they sell. Have been here at Walgreens parking lot waiting since 5:10 it's now 5:38 and still waiting!!! 3rd time that this has happened. Only wait because it's on my way to my parents house!!!! Cashier was nice for a change!!! Waiting time is ridiculous!!!!! Thank you for replying! Management at that location must get ready for their 5:00pm rush. For the wait to happen 3 times within a month is an issue. My usual location is Loyola Dr in Kenner. Thank you for at least listening. I hope that next time I stop by the waiting time has improved! It's fast food after all!!!!

thomasdenivele

This location is a consistent joke throughout the years pertaining to the terrible service, inconsistent product, and management that is non-existent. A few days ago I placed an order via the Popeyes app. After placing an online order the message emailed to me: "Thanks for ordering from Popeyes®! Your order will be ready to be picked up at Popeyes®...." but in order for the crew members to fulfill the order you have to drive to the designated franchise park in the lane for online orders and press a button on the app labeled "I'm here". Not only was my order NOT fulfilled after placing online, there is a large chance it will not be filled even after arriving at the franchise and following instructions. After waiting 20 minutes in the online parking spot only having to call in to the store and explain to the ignorant manager inquiring "did you use the app right?" Yes, and I've waited 20 minutes for something you didn't bother to fulfill. The app is just as useless as the crew. Update 11/09/24 - Ordered a 3 piece dark with fries. An 8 minute wait on fries while the crew smoke cannabis in the drive thru. Finally receive my order, 2 thighs and a leg both thighs were smaller than the drumstick. Avoid this Popeye’s it’s the worst in the area.

kirk graham

This has to be one of the worst encounter ive had at a restaurant in a long time. I went in to the restaurant, and even though there was a cashier behind the counter ,she insisted that I ordered from the kiosk to my dismay as it is something that i hate using, and am not comfortable with using, and even though i voiced my complaint, she still insisted that I do, as it was the only way I could make a order. To make matter's worse I tried to order the fish and fry special that is posted in the front window as well as the drive thru and on the menu board for $5.99 at which point after not being able to find it I was then told by the worker, who's job I'm assuming is to just stand behind the counter, and watch customers order, that it was not a available and that it was only for lent. on continuing to question her, as to why then It is advertised in the window, i was given the same response, as if I was slow " it's for lent, it's no longer available " I asked, then why not take it out the window, at which point I was given a repet of the same answer. I did end up ordering a chicken sandwich even though it wasn't what I went in for. But decided to discard of it for my own safety. As I wasnt sure if they would have, or did anything to my food

Nina Rollins

I would probably rate it better if I got the chance to have it… Twice I’ve been to this location after work, as it’s the closest. This last time was ridiculous. Not only were the drive-thru workers having too much of a laugh to properly take an order (sounded like they were high - that’s how unprofessional it was), they got everything wrong in the process of ordering, from entree to sides to drink. Once ordered, they waited until we were at the window for a couple minutes to tell us that they were completely out of chicken. The remainder of the chicken was still frozen, somewhere deep in the freezer, and there were no plans to make it tonight. Twice they have run out of food. I give up with this location.

Brian Augustine

Ordered a tender meal and got nuggets . The cashier was rude and caught an attitude when she wasn't listening. I ordered a 3 piece tender and she got mad when I told her I didn't ask for 5 I asked for the 3 piece. And then gave me 3 nuggets instead of tenders. They "tenders" were less than a inch and a half. Food was barely warm. Horrible. Also need a new cashier who doesn't have an attitude.

Nata A

I was cheated today: instead of three chicken tenders they gave me two. They make you wait extremely long time there (I had to turn off my car not to waste my gas while waiting 30 minutes with only 2 customers before me). The whole team needs to be changed including their management since they can't solve multiple problems with this location.

Annie Schmitz

You can order anything but please dont even think about trying their butterfly shrimps or whatever it call

Jason

This Popeye's location used to be good. Last three times I've been there it's gotten progressively worse. I will drive out of my way and wait in long lines to not have to deal with this particular location again. This is the spicy chicken sandwich that they served me no it is not grilled it is the fried one.

Robert Larsen

Is was bad. This location Always has bad customer service. The line was really slow. It seems like it could have been faster since they only have drive thru service open. There was no one receiving curb side pick up so they were not busy with them. There were four cars ahead of me when I pulled in. 30 min later I had my order. 30 minutes. The guy at the window was polite. When I arrived home and ready to eat my 4 piece all white which cost extra was 4 wings. If they were out of breast like everything else i could have gotten something different. They didn't have bbq, sweet heat sauce or sweet ice tea. I was so angry about the whole thing I threw it away and had something else to eat. I live close to this store and will go to another Popeyes if I want to have it.