Josh Jamieson

It is in an airport, that explains a lot of the minor issues. Though, when my co-worker and I needed a place to eat and live with our 3-hour layover, the service fit our exact needs. We both got burgers, her the Classic and myself the Bacon Burger. The burgers were cooked to specification, and came as advertised. I cannot complain other than it was a little lackluster when it comes to flavor. The waiter was nice, attentive, kept my drinks full and didnt pressure us to leave, or even order for that matter. I made sure to leave him a fat tip for the long time we spent in his section, but I never felt pressured to leave! Overall, if I had to spend another layover in Love Field, that is where I will go to lunch!

Joshua Oswalt

Dallas Airport Eats ✈️ • If you are in the Dallas Airport, highly recommend stopping here for some foods. Other options in the airport are more “fast food” but here are actually good dishes. Larger seating area with a bar if you want an adult beverage. We had a larger group and the waiter was very fast, attentive and helpful in deciding between a few options. From the Bacon Gouda Burger to the T.B.L.A.S.T. nothing was disappointing. Oh and I also got an espresso martini 🤌🏻🤌🏻

Brent Campbell

Nice little stop for a decent Old Fashioned. Ordered mine with Bulleit Rye and had a little extra left in the bottom of the bottle… got the bonus shot dropped in, many thanks. Breakfast items looked good as other guest were getting served. 2/6/24 update: Another good morning Old Fashioned and Mimosa to kick off our NOLA trip. As always Faith was an excellent bartender host.

+1

Mediocre food. Chicken was dry and lacked flavor. Prime rib left much to be desired as well. The ordering system employed right now is confusing and lacks instructions. Service was slow and our waitress lacked any social skills. Hope it was just an off day. On a positive note, it is a nice place to sit down and burn some time during a layover. The sweet potato fries were actually fantastic.

Rudolf Schmidt

The Cool River Cafe in Dallas Love airport (DAL) is an okay restaurant. There was no wait, staff was nice but service was spotty, and the food wasn't great. It is a standard airport restaurant where you can sit down for a meal if you have a long layover, or you can grab a quick bite (or takeout) if you're in a hurry. Everything is done by QR code; scan to download the menu (yay, one more downloaed file to delete from my phone), then scan another QR to order and pay (thank goodness you don't need to sign up for an account). Wait staff will then bring the food/drinks. One big gripe is that they don't serve breakfast after 9:30am. In an airport, if you have a breakfast menu, breakfast should be offered at least for a few extra hours. I witnessed two separate customers walk in and then immediately leave once they realized they couldn't order breakfast. This place looks nice, trying to be a more upscale airport restaurant, but is really just a mediocre eatery in disguise. That they have self-service ToGo options is the only big advantage, even if it is all overpriced.

+2

Richard Ward

Decent dining establishment with plenty of seating, nice light and very high ceilings, allowing lots of sunlight and open viewing to sit next to. Very entertaining to watch the aircrafts arrive and depart their gate as you sit and eat. I really enjoyed the music too, as it was 80's R & B! It helped keep my mood positive as I waited to board, while stressing about my flight getting cancelled at the last minute. Just kidding, no stress during the evening! The food was ok, nothing special regarding flavors, and a bit pricey too. The staff working there though... had a great attitude, and was enjoyable to visit with as "I tipped one back" at the bar while sharing travel stories with them. It's a good spot though to grab a drink while you wait. If you're short on time and hungry, check out the to-go menu just off to the side. Centrally located between gates too. It's worth your time here, and you'll avoid the long lines at Whataburger and Chick fil-A...

+2

Edgardo Salas

Very ritzy Cafe, but don't be fooled. The food is subpar for the absurd price you're paying. The service is commendable (cashier, manager) but they need to revamp the menu, get fresh food, and/or get new cooks. Go and get CFA/Whataburger instead.

Tony Brown

I was charged twice for breakfast. I happened to check my account after the waitress ran my CC. She said she would take it off once the account settled. I feel foolish as I should have insisted on her crediting me back for the transaction. I keep calling but get hung up on. The food is great for the Airport but 1-star on no star for service until someone reaches back out to me to resolve. this. I put a complaint online so i want leave personal information on this.

Colin Warwick

The food is bottom tier generic mass produced American. Had a Cesar and TBLAST. somehow they jacked up a BLT which is impossible. McDonald's gives better bacon. Soggy romaine, cheapest deli meat I've ever seen. Staff was nice. Also it was premium airport prices, absolute robbery, literally just go to Chick fil A you'll thank new later.

Aaron Pierett

I ordered the Chipotle burger with extra pickles and onions and sweet potatoes on the side. They charged me for the extra onions even though I didn't receive the extra pickles. They tried to make up for this by giving me a pack of lays chips instead of giving me a refund. The bun tasted like cardboard, the burger lacked seasoning, and the potato fries were cold and limp. I will make sure to avoid this restaurant on future trips through Dallas.

desiree tucker

I’m not sure how this place is in business. The bar has to be the only thing carrying them through! I use to go to Cool River, Las Colinas location years ago, so when I saw them in the airport I said they’re not bad! I should’ve kept walking. The Cesar salad was SUPER old, the dressing was none existing, the meat was dried out yet was still pink in some areas. The. coffee was cool, it was hot hours ago, the fries were edible enough to not waist $11. The hostess staff was friendly, they deserve more stars but the food is TRASH. The waitress obviously didn’t want to be there. The ONLY reason I paid is because my flight was boarding and I didn’t have time to wait on the manager since my server walked like she had come out of retirement to work and could care less on how the food was because she knows it’s Trash! Please stay away! This place needs their food license revoked. I’ve had better food at a play kitchen