Tim Hortons
Coffee shop · Eden
About Tim Hortons
At Tim Hortons, we're dedicated to serving up a warm Canadian welcome with every cup of our signature premium-blend coffee. Born from the heart of Canada, our light fare, pastries, and breakfast sandwiches are made to fuel your day. We've heard it from our customers time and again: our classic Doubl...
At Tim Hortons, we're dedicated to serving up a warm Canadian welcome with every cup of our signature premium-blend coffee. Born from the heart of Canada, our light fare, pastries, and breakfast sandwiches are made to fuel your day. We've heard it from our customers time and again: our classic Double-Double is a fan favorite, and for good reason - it's rich, smooth, and perfectly balanced. In Eden, we're proud to have created a cozy atmosphere that feels like home, with friendly service that'll make you feel like part of the family.
What Customers Say About Tim Hortons
Tim Hortons in Eden, NY, generally receives positive feedback for its friendly staff and quick service. Customers appreciate the coffee, donuts, and the convenience, especially for early risers. Some complaints mention inconsistent order accuracy and quality issues, particularly late at night.
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Tip: Early risers will appreciate the early opening hours and friendly service. Be aware that service and quality may decline closer to closing time.
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Tim Hortons Eden Reviews
Ordered ahead with app. Pull to speaker and advise ordered on line and pick up. Made much quicker stop. Efficient in morning. Lady has coffee ready to go as I pull to window. Also pleasant and professional
Very nice place easy to get in and out plenty of parking nice selection
Everyone was friendly, service was fast, and the place was clean. It deserves 5 stars for what it is and what people should expect from a Tim Hortons.
Good coffee and food with great service and terrific owners
Great Coffee, Donuts, Beverages, Sandwiches, GREAT MENU. You must come and see for Yourself.. Ray and Margie H. Cheektowaga, New York.
Tim Hortons in Eden, NY, is a fantastic spot, especially for early risers and truck drivers like myself. The staff there is exceptionally friendly and accommodating. I was impressed by how they opened the lobby early in the morning, which made it incredibly convenient for me to grab a hot cup of tea and a delicious breakfast before hitting the road. The service was quick, and the staff went out of their way to make sure I had everything I needed. The food was fresh and tasty, which is exactly what you need to start a long day on the road. Overall, a great experience—I highly recommend stopping by if you’re in the area!
It's the poor mans Starbucks.. with better coffee and much cheaper prices, a staple in WNY.. and my goto for coffee at anytime of the day.. and no reading the encyclopedia of crap that you have to go thru while ordering from Starbucks.. I can say a large double/double and know what I'm getting.. take that Venti and shove it... sorry, I was about to rant. lol
I don’t know if these people just can’t hear or can’t remember a simple order where they’re not busy but I’m deeply concerned with the level of carelessness. I asked for a ten pack of chocolate timbits which they repeated back to me and I end up with assorted with a single chocolate timbit. If I have the option to never go to this Tim Hortons ever again I would be very happy, they always make mistakes and I can’t be bothered to pay for something I didn’t want.
They charge more for less.. for some reason everything is more expensive & they’re the only Tim Hortons in the area that doesn’t put 2 eggs on their bagel breakfast sandwich’s.. I live in Eden & have to go to any surrounding Tim’s instead.
Just came through the drive thru around 3:20 7/15 The sign stated happy hour was after 2pm starting today. Okay cool, in advertising it shows an iced capp as happy hour pricing so I went ahead and ordered one and my son timbits. FOOD AND DRINK WERE AMAZING, however I was greeted with a guy who had NO CLUE on how to do his job . I asked “it’s happy hour pricing right” already knowing it was as stated in the sign and was told “I don’t know” so I said well it says after 2 is that drink included he responded with “I don’t know once again and a blank stare. and then after asking if he could see if it was. Not a big deal just curious he responded with “oh idk , idk the times” a worker said it’s just now started at 2, he said “oh okay” and still proceeded to just charge my card full pricing. I don’t really mind it is what it is, but have someone who knows what they’re actually doing and talking about and can greet the customers in a respectful manner. Instead of having someone who shows he doesn’t want to be there , none the less know what’s going on at the own place he works at. More training is needed in my opinion.
went down hill after covid and their quality of food is actually terrible. everything is old or burnt. their coffee never taste the same every time i order it.
Every time I come and order my usual medium mocha iced coffee, I end up getting a medium cup of straight up ice from bottom to lid with the smallest amount of coffee. Not even 5 minutes down the road and a few sips the it’s gone. Glad I spent so much on my cup of ice. Ridiculous and won’t be stopping at this location anymore.
Went through Tim Hortons drive-through young lady got my order wrong then got to the window. Forgot to hand me. A bag gave me a Boston cream doughnut instead of a vanilla dipped doughnut. Another team member asked to what was wrong. She stated she got the donut wrong, and had a smart mouth about it at the window with an attitude. She’s very lucky I didn’t get out of my vehicle and approached her. I will never go to this Tim Hortons again I’m posting it online due to not even getting or being off a receipt for my order.
Don’t come here within an hour of close because the staff shuts everything off and won’t even make tea. Tried ordering multiple items and then a drink and couldn’t get anything even though they were still going to be open for 35-40 minutes.
My order is never right, every single visit my coffee tastes black. Management needs some attention from the owner, his/her? team reflects on its team and leadership. I don't understand why the crew can't get it together.
Service here is terrible. The staff doesn't work together as a team. I ordered 4 drinks. It took 10 minutes to get 2 of the 4. Another 5 for one more and then another 10 for the last one which was disgusting and watery because they "misplaced it" or "someone else might've taken it" Wow how weird. Get it together. Be better.
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About Tim Hortons
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8259 N Main St, Eden, NY 14057
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8259 N Main St, Eden, NY 14057
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