Sbarro
Pizza · El Paso
About Sbarro
Located in El Paso, Sbarro offers authentic Italian fast food featuring thin-crust pizza by the slice, fresh pastas, and satisfying salads. Guests consistently praise the restaurant for its warm, friendly atmosphere and quick service that feels both professional and caring. The menu highlights delic...
Located in El Paso, Sbarro offers authentic Italian fast food featuring thin-crust pizza by the slice, fresh pastas, and satisfying salads. Guests consistently praise the restaurant for its warm, friendly atmosphere and quick service that feels both professional and caring. The menu highlights delicious comfort foods like Stromboli and signature pizzas that remind visitors of classic styles from New York City. Staff members are noted for their excellent attention, chill demeanor, and genuine hospitality, making every visit a great experience. With fully accessible facilities including wheelchair-accessible entrances and seating, Sbarro provides a welcoming environment for solo diners and families alike. Whether enjoying lunch or dinner, the commitment to quality and comfort ensures a memorable meal for everyone who walks through the door.
What Customers Say About Sbarro
Sbarro in El Paso receives mixed reviews. While some customers praise the pizza, Stromboli, and friendly service from employees like Daniela and Ana, others complain about slow service, lack of menu items, and poor hygiene. Consistency seems to be an issue.
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Tip: Recent improvements in service have been noted, so it might be worth trying again if you had a bad experience before. Be prepared for potential wait times and limited menu options.
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Sbarro El Paso Reviews
Excellent pizza, great taste, definitely will come back, excellent attention from Daniela and Ana!!!
This restaurant is excellent and I like it
Excellent pizza, great taste, definitely will come back, excellent attention from Daniela and Ana!!!
This restaurant is excellent and I like it
10/10 servers 10/10 food is bomb I would kill to work there The vibes are nice everyone is so nice and friendly I just love it there
The restroom are so nice that you can wipe your butt tocks like a baby, and also yogo berry is so good they have this hot Asian dude that comes out in karate kid.
The pizza is the best and the Stromboli the lady makes is very good
Excellent service the Employees are so chill and hot , they are so chill. Really hoping to go back once I come back from my trip to Mexico
GREAT EXPERIENCE AND EXCELLENT SERVICE
My grandsons new favorite pizza! Good old fashioned pizza from a simple recipe reminds me of pizza in NYC! Thank you for your quick service and caring attitudes!
My grandsons new favorite pizza! Good old fashioned pizza from a simple recipe reminds me of pizza in NYC! Thank you for your quick service and caring attitudes!
GREAT EXPERIENCE AND EXCELLENT SERVICE
10/10 servers 10/10 food is bomb I would kill to work there The vibes are nice everyone is so nice and friendly I just love it there
The pizza is the best and the Stromboli the lady makes is very good
The restroom are so nice that you can wipe your butt tocks like a baby, and also yogo berry is so good they have this hot Asian dude that comes out in karate kid.
Excellent service the Employees are so chill and hot , they are so chill. Really hoping to go back once I come back from my trip to Mexico
The Pizza is pretty good but it’s pretty pricey for one slice and a small drink considering that it’s fast food
Edit: the last 2 times I’ve gone they have had pizzas ready to go and it’s been good quality. I did email corporate a while back and brought some problems to their attention. Maybe that has to do with the change in service. I’ll adjust my star rating from 1 to 4. See original review below. This is the worst Sbarro location I’ve ever seen. The manager needs to be fired. On multiple occasions they have zero pizza cooked. It’s always a new excuse. This last time it’s something about the oven not working. There is usually nobody at the front counter. Sometimes it’s one single employee in the back and you wait 5 minutes for them to come out. The Sbarro across town is miles better and always has fresh pizza ready to go. This location is a joke.
The Pizza is pretty good but it’s pretty pricey for one slice and a small drink considering that it’s fast food
Edit: the last 2 times I’ve gone they have had pizzas ready to go and it’s been good quality. I did email corporate a while back and brought some problems to their attention. Maybe that has to do with the change in service. I’ll adjust my star rating from 1 to 4. See original review below. This is the worst Sbarro location I’ve ever seen. The manager needs to be fired. On multiple occasions they have zero pizza cooked. It’s always a new excuse. This last time it’s something about the oven not working. There is usually nobody at the front counter. Sometimes it’s one single employee in the back and you wait 5 minutes for them to come out. The Sbarro across town is miles better and always has fresh pizza ready to go. This location is a joke.
Drove out of my way and there’s no spaghetti for 20 minutes?! :( sadly it took them a while to get to me for me to find out too.
Drove out of my way and there’s no spaghetti for 20 minutes?! :( sadly it took them a while to get to me for me to find out too.
Service was fast but the pizza very meh. Walmart's snack bar has better, cheaper pizza.
Service was fast but the pizza very meh. Walmart's snack bar has better, cheaper pizza.
This location is TERRIBLE and every day keeps going down and down. Pizza burnt, kids working there have ZERO customer service skills, zero hygene, they have their girlfriends and boyfriends kissing in front of customers and they are straight up rude. I have no idea why sbarro have no managers or supervisors checking this location.
Super bad service. The boys working had no idea what they were doing. The pizza was burnt and had 20 minute wait after they sold more than they had. The kids didn't even wash their hands or switch out gloves between handling food and register.
First time trying to eat here and the service was horrible they didn't have any pastas or pizza just about 5 slices of random mixes. He also gave me huge attitude for not ordering from their selection. Will not eat here or try to give them another chance.
Worse service ever. I don't even know why this place is still operating. This is my second visit and both times they were out of spaghetti and zitti... The line is always long but there never seems to be any sense of urgency to speed up service or make the missing items. Very poorly managed.
Wilted greens. Also stating one breadstick with the combo when the board literally says breadstickS. For salad it doesn't say saladS right? Okay. The other sbarro knows what they're doing.. This one's needs to get it together.
couldn’t even try the food? the rude cashier told me they weren’t open at 12 lol
Came around 7:25 to grab some pizza. Was told it would take 10 minutes and almost thirty minutes later....I'm still waiting.. Should of gone to Lil Cs. Paid $10 for 2 slices
Good pizza, horrible customer service :(
couldn’t even try the food? the rude cashier told me they weren’t open at 12 lol
Good pizza, horrible customer service :(
This location is TERRIBLE and every day keeps going down and down. Pizza burnt, kids working there have ZERO customer service skills, zero hygene, they have their girlfriends and boyfriends kissing in front of customers and they are straight up rude. I have no idea why sbarro have no managers or supervisors checking this location.
Super bad service. The boys working had no idea what they were doing. The pizza was burnt and had 20 minute wait after they sold more than they had. The kids didn't even wash their hands or switch out gloves between handling food and register.
Came around 7:25 to grab some pizza. Was told it would take 10 minutes and almost thirty minutes later....I'm still waiting.. Should of gone to Lil Cs. Paid $10 for 2 slices
First time trying to eat here and the service was horrible they didn't have any pastas or pizza just about 5 slices of random mixes. He also gave me huge attitude for not ordering from their selection. Will not eat here or try to give them another chance.
Worse service ever. I don't even know why this place is still operating. This is my second visit and both times they were out of spaghetti and zitti... The line is always long but there never seems to be any sense of urgency to speed up service or make the missing items. Very poorly managed.
Wilted greens. Also stating one breadstick with the combo when the board literally says breadstickS. For salad it doesn't say saladS right? Okay. The other sbarro knows what they're doing.. This one's needs to get it together.
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Food Court, 7051 S Desert Blvd Space FC 485, Canutillo, TX 79835
El Paso, TX 79835
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