KFC
Chicken · Elgin
About KFC
En KFC Elgin, te damos la bienvenida a un espacio donde el sabor crujiente del pollo frito es el protagonista. Disfruta de nuestras recetas originales, acompañadas de deliciosos complementos, perfectas para compartir en familia o con amigos. Ven a descubrir por qué somos un clásico irresistible.
What Customers Say About KFC
KFC in Elgin has mixed reviews. Some customers praise the fast service and delicious chicken, especially the spicy chicken sandwich. However, many complain about long waits, incorrect orders, poor hygiene, rude staff, and inconsistent food quality, especially salty or burnt chicken.
Popular Dishes
Best For
Tip: If you go, double-check your order before leaving, especially if ordering through the drive-thru or online. Be prepared for potential inconsistencies in food quality and longer wait times.
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What to see nearby
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Explore the area around KFC
KFC is located in Elgin, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Museums
- Elgin Area Historical Society (A 556m) — Elgin, Illinois, United States
Religious Buildings
- Holy Trinity Lutheran Church, Elgin (A 809m) — church building in Illinois, United States of America
Parks & Gardens
- Saint Francis Park (A 469m) — park in Kane County, Illinois, United States of America
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Frequently asked questions about KFC
KFC Elgin Reviews
Nice relaxing place to eat. The employee was pleasant and served our order correctly.
My go to sandwich is the chicken sandwich. it always delivers. Place was clean and tidy. Bathrooms onsite were clean as well. I ordered the spicy chicken sandwich. It comes with their special spicy sauce on a large piece of chicken. They top it with a few slices of pickles. I recommend you guys try it. You won't be disappointed :) Urfavorite_realtor
The food looks burnt, I was surprised to see the blonde girl again, shes very sweet, always giving excellent service.
I tried the gravy, not a fan. You should change your recipe, my wife makes better gravy and that’s store bought ! I did like the spicy chicken though, thank you very much. The shop is very nice but very hot but that makes sense since the ovens are cooking.
Gave food to the wrong car in drive through. Very disorganized.
Second time in a row had to wait an forty minutes to an hour for an eight piece. Just to be told it has to be mixed and I can’t have all dark. I mean I get it if it’s busy or it’s right before closing but I usually come one to two hours BEFORE they close and there will be no line no people waiting but somehow the chicken place you know, known for the chicken doesn’t have chicken.. simply unacceptable and the employees genuinely do not give a damn they just talk behind the counter and they didn’t bring the food up to me after being finished (I had to wait in the parking lot) they just expected me to guess when it’s ready. at this point bulldoze the kfc and turn into a beef shack and i assure you they’d get the chicken faster this shit is unbelievable. Oh and side note I worked at a kfc for about six/eight months maybe three to two years ago. It takes max twenty minutes to make the chicken and when you make the sides you’re supposed to fill them to the top.
I wondered why a drive-thru at a KFC would be empty during dinner time. I wish I had read the reviews for this location. I ordered and was charged for a four-piece chicken combo meal, no special instructions, and I got three pieces of all dark meat. Whoever was working at 6:30 p.m. on 9/10/25 needs to be retrained. But at least the biscuit was hot, fresh, and tasty! 😋
Worst delivery ever. Cold and missing items. You try to call them and they don't answer the phone. Never again!!!!
Hope there were a no star review. I made an order for 113.00 today. I’ve been trying to contact them because when I got home they gave me all the chicken regular and it was half crispy and half regular. So the I left it like that since no one answered the phone. When my kids got home from work they started eating and found hair in the chicken. This is really disappointing and disgusting. I will not recommend this kfc ever. The fries looked and tasted like they were fried in 100 years old oil. Wish I haven’t got there in the first place. 113.00 dollars in the garbage.
Everytime I come here my order is wrong. I clearly say mac n cheese but will get Coleslaw. Shouldnt employ people to take orders who cannot speak english.
I placed my order over the internet it said for me to pick up at 415.. however my order was not in the system.. Hopefully my credit card don't get charged.. never go again
Salty ,salty,salty. Gravy for mashed potatoes very salty. Crust on chicken very salty. I believe KFC has smallest chicken compared to other chicken chains. Just not worth it. Service was quick.
The place's hygiene is poor, starting with the bathrooms. The chicken in my swandich was cold, and the Pepsi tasted strange.
Same place. Same problems. Still no fix. This isn’t just about one bad night — it’s about the pattern. I’ve been to this KFC more than once, and every time, it’s the same rundown: • Long waits • Missing items • Staff that couldn’t care less • Zero accountability On July 1st, I placed a mobile order (Ticket #2077) around 9:08 PM. I ordered a Tender Big Box meal. They told me I couldn’t get fries because “they stopped making them early”… yet the mobile app still let me choose them. I waited over 32 minutes for the food, and when I finally got it? No sauces. No apology. No urgency. And let’s be clear: this wasn’t a one-time fluke. This is how this location runs. I’ve seen it before, and I’ve given them chances to do better. They don’t. I even reached out to corporate — nothing. Total silence, unless you go digging through backdoor email addresses like I had to. I’m a Google Local Guide. I give honest reviews. I try to support places, even when they slip. But this? This is beyond slipping — this is falling flat and refusing to get back up. Don’t waste your time or your money here. This location needs serious management change or it’s gonna keep circling the same drain.
One of the worst KFC I’ve ever been too. Rarely do I have chicken from here that is actually good. My 69 year old father goes here for nostalgia and honestly the people who work here are incredibly rude. They always give him chicken that is greasy af, has the skin falling off or super soggy. Had to post this because I’m tired of the staff doing a terrible job.this place use to be great a decade ago Update: Still trash just close already…
While I typically enjoy KFC, my experience at this particular location was disappointing. The staff exhibited consistently poor attitudes, which appeared to stem from management. The quality of the chicken seemed subpar, suggesting a lapse in adherence to quality standards. Additionally, the drive-thru service lacked hospitality and interpersonal skills. I am writing this reviewed after four negative interactions with this location staff. I hope the owner reads this message to get his/her store in order. It is very sad when you go to a place and the environment is not welcoming, or show any skills of good customer service.
Order 8pcs meal..got 2 breast..the rest of it are tiny wings and a tiny pieces of drumstick that looks like pigeon legs rather than from a chicken. Plus their skins are almost half off like someone already picked tru them. This place is ratchet..plus the girl taking orders from drive thru sounds agitated and rushing you to place ur order..also made us wait for 10 mins to bring out our food..this is on 08/05/23 @ 10pm..BAD Experience.
I ordered KFC through doordash and got the large chicken popcorn. It was literally inedible. It’s so hard to tell from the photos but they were rock hard. I don’t even think there was any chicken in really any of them, it was like just fried nothing. They were like nasty rock hard croutons. I broke apart the biggest one and you can see how disgusting it looks. I wondered how they could serve this to someone, but I realized it’s because it was Doordash and they think they wouldn’t have to deal with my reaction. I didn’t even know what to do it was so disgusting. Keep driving to the next KFC or go somewhere else. These people don’t value your money or care if you can even eat their food.
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About KFC
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465 Dundee Ave, Elgin, IL 60120
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465 Dundee Ave, Elgin, IL 60120
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