Sugar & Spice Restaurant
American · Elmira
About Sugar & Spice Restaurant
Sugar & Spice Restaurant is a beloved local breakfast spot in Elmira, offering warm comfort food and exceptional service. Guests consistently praise its charming, laid-back ambiance that makes everyone feel like family. The menu features delightful treats such as sweet potato pancakes alongside grea...
Sugar & Spice Restaurant is a beloved local breakfast spot in Elmira, offering warm comfort food and exceptional service. Guests consistently praise its charming, laid-back ambiance that makes everyone feel like family. The menu features delightful treats such as sweet potato pancakes alongside great coffee, all prepared with care. Known for being one of the few open early in the morning, this friendly establishment provides a welcoming environment for solo diners or groups alike. With accessible facilities and reasonable prices, Sugar & Spice stands out as a genuine local favorite where every visit feels like returning home to enjoy delicious, fast, and yummy meals in a delightful setting.
What Customers Say About Sugar & Spice Restaurant
Sugar & Spice is a charming breakfast spot known for its friendly staff, fast service, and tasty food. Customers rave about the welcoming atmosphere and generous portions. Some reviewers mention slow service when understaffed.
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Tip: Be patient if they are understaffed, as mentioned in notices on the door. The staff is generally very friendly and attentive.
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Sugar & Spice Restaurant Elmira Reviews
I visited this place last fall and had their 3 Egg Omelette Mushroom & Cheese with Home Fries and Toast and the food was pretty good, we also tried their Strawberry Pancake but I did not like it as much as strawberries kind of ruined texture of pancakes for me. I like their service and price was reasonable as well. Will definitely consider going there again if I’m in that area.
Found this delightful breakfast place from Google search as we were leaving Corning. So glad we did! Charming place., great staff and the food was wonderful. Sweet potato pancakes were great!
A very pleasant surprise driving back to Buffalo from Ithaca. I was looking for a local breakfast spot and I found this place. One of the very few local places that was open early in the morning. The owner was very kind and thoughtful. Hot coffee and yummy huge apple pancakes! I highly recommend if you are passing by Horseheads take a detour and support a local shop.
Great local joint for breakfast. We seated ourselves based on the posted sign, we picked the spot we wanted to sit and were greeted quickly, and our order was taken. Our food came out exceptionally fast within minutes. The staff was kind enough to make substitutions in our omelet based on our request. The side of the toast with the omlete was awesome and was slightly buttered. The pancake was nice as well, and so were the juices. Will definitely visit again to check out the French toasts and other breakfast items.
The food was excellent, the service was great. It would be nice if they gave us a breakdown of what we ate, so we could understand what we paid. Something like a cashier's receipt.
Yes, I gave a 2 ⭐ for service. To be fair, there's notices on the front door explaining how understaffed they are and to please be patient and polite. Understanding the situation , we didn't mind the extra wait and staff's inability to be more "available" to our needs. Our meals were very good. Thank you all for working so hard to provide delicious food.
Classic hometown restaurant in Horseheads. Their vibe is very nostalgic in there. Eggs Benedict was awesome. Normally older restaurants like this have uncomfy booths, but these were very comfy! (And I’m picky!) Everyone was very friendly. Would come back again! Plenty of parking, they take card or cash, but prefer cash.
The food was nothing to write home about. The servers were more concerned with their conversations than connecting with the customers that just entered and the one woman that was working very hard was unable to get to us because she was picking up the slack of the others. The decor was pretty neat to look at during our extended wait time.
First timer, I ordered the veggie omelet and it had eggshells in it and was undercooked. My husband got the western and loved it. It was a busy Saturday morning. The waitresses were great though!
Service: Ive looked at the reviews for this place online, and unfortunately i have to say i was Severely disappointed Not only was the food bad but the owner got into it with my mother over asking for a clean fork that had not been sitting on the table. its a fork how hard is it to grab a clean fork seriously? i then proceeded to have to hear my mom complain about the owners response to her being (theirs a fork right their honey and napkins to which had been sitting out on the table for who knows how long) you know some people are self conscious about that kind of thing and my mother is no idiot so talking down to her as if she had not seen the forks and napkins you had sitting on the table. your kidding me right? My mom is self conscious about hygiene so whys it such a hassle to be given a clean fork from the back then? I proceeded to then have to hear my mom complain for a half hour while we ate about how rude the owner was to her. Food: The food, i have ate at a whole lot of places in my life time but this food was just wrong the home fries felt under-cooked the omelette you know you pay 15 dollars for an omelette you expect a decent omelette the omelette was a small dinky thing that looked like a rectangle and to top it off low quality cheese was used and the ingredients inside were not cooked enough sure the ham was but i could tell even that was low quality ham you could probably microwave. The only thing decent i ate was the bacon. Final Comments: I sincerely regret coming to eat here what should of been a good afternoon was ruined by poor management, and a terrible breakfast. maybe this used to be the spot but from research i have already done on the place you may be short staffed but it gives no room for the following. Rudeness Poor service over priced Poor quality food Overall results: 1 Star Reasoning: Rudeness - 1 star Poor service - 1 star poor quality of food - 1 star Overpriced for what you get - 1 star
I grew up going to Sugar & Spice and always make a point to make a stop when I come home for a visit. I think my most recent trip will be my last. I ordered a veggie scramble and coffee. Based on the menu, the scramble was $12-13 and the coffee was $2.75. I was expecting to pay ~$15 for breakfast. When the bill came the scramble was $15. When all was said and done, breakfast came to $23. I know the economy isn’t great and times are tough, but when you post one price in the menu and charge a higher price on the bill you lose the customer’s trust. After this last visit I felt really taken advantage of. I sadly don’t think I’ll be back. Edit: I did not order any upgrades or surplus items. I ordered exactly what was on the menu. I understand prices have gone up which is fine. But if a veggie scramble is $15 then it should be on the menu as $15. If I had known it would be a $23 breakfast I would have ordered something different.
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About Sugar & Spice Restaurant
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300 Watkins Rd, Horseheads, NY 14845
Elmira, NY 14845
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