Beau Sejour

My wife and I stayed here when we hiked the Via Francigena. We stayed in a Jr suite, which is pretty much just an oversized room. It did have a step-out balcony with nice views. Very clean wit…

We are a family of four and stayed at this hotel for 1 week. The hotel is beautiful, the room really comfortable and nice. parking not a problem. Excellent breakfast. The staff are incredibly frien…

We are a family of four and stayed at this hotel for 1 week. The hotel is beautiful, the room really comfortable and nice. parking not a problem. Excellent breakfast. The staff are incredibly frien…

I stayed here,for one night, while walking the Via Francigena. The room was nice and the restaurant food was great. I have to mention the staff, everyone was so nice and friendly, but especially t…

chris baker

My son and I stayed in this wonderful chalet hotel in June 24 Our room was large and the rate with bfast was very reasonable. We hadn't booked arrived late but the staff were very accommodating. They accepted us for dinner even though we were at a late time. Wifi was good room very clean it was perfect for us. I have seen some negative reviews but my son and I had a great time and I see negative reviews about the bfast but for the money it was very good. If you want a great bfast then soend a lot more money as we thought this was very good value. Dinner was excellent and good atmosphere as it was busy with separate bar. If you're travelling this is a great overnight stay. Cery homely place. Thank you.

Calum Simpson

Good accommodation but poor Wi-Fi signal and temperatures in rooms can be hit or miss. Stayed twice and would do so again as it's a lovely traditional hotel. The food is very good and staff are helpful and friendly.

After three days on the Tour du Mont Fallère, we were ready for an overnight stay in a private room, and we got one. Upon arrival, we did have to wait a while to check in, but that was fine. Remember…

After three days on the Tour du Mont Fallère, we were ready for an overnight stay in a private room, and we got one. Upon arrival, we did have to wait a while to check in, but that was fine. Rememb…

Sammy Maas

The beds were not comfortable and the bathroom is pretty old and moldy. The room was also really dark. The staff was nice though and the interior of the common areas had a cozy vibe. The view of the mountainous landscape was also beautiful.

Maria Silva

Too many rules. The owners are so rude with the stuff. From 11pm you don’t have lifts anymore as they turn everything off. If you go out for dinner and arrive after 11pm you have to entre throughout the back door one stair lower and put a code, after walk up by the stairs as the lift is on. Min the morning you cannot choose the table and the breakfast is very poor, besides when something finish it takes looong time to be refilled. Only 2 hours is f breakfast. The check in only after 5pm and check out at 10 with no excuse. It’s a shame, really. The woman there, is the most greedy and rude person I ever seen. The worst: when we left the room we just lock the door of our 2 rooms with only one key turn, when we came back both doors were locked with 2 turn. So, somebody else did that.

Ray Bright

Stopped overnight room clean but problems wifi is a waste of time, worked perfectly at a restaurant across the road at lunch but not in this hotel, took 15minutes for a drink order to arrive, had table booked for dinner, not ready! Plenty of empty tables, food under cooked. Breakfast in room information states ends 10.00 it doesn’t it’s 09.30 dirty tablecloth and plate selection poor. Bathroom floor shiny tiles when wet unsafe. Hose shower in bath with curtain, room got very hot and tv did not work. Then the extras at breakfast most coffee extra charge boiled egg extra charge tea extra charge decaf extra charge etc etc park car in car park extra charge. I am sorry staff seemed fine but this business need’s sorting half way up a mountain not enough competition to keep it on its toes.

Drinking water and coffee outside and after that, just order it one starter to share for two person in the bar It’s not correct that they charge for €15 a plate we pay Coperto 6€ for two person I don…

Haoqian Zhang

We booked a non-refundable room at this hotel. However, due to the unexpected snow conditions, the road to the hotel was closed, and we had no way to reach the hotel. We hope that we can get a refund (as we have no means to spend a night there and the hotel did not provide any service for us), however, the hotel manager refused to refund after multiple tries. We understand that this is an unexpected situation for everyone, but still, we hope that the hotel could be more flexible regarding this.

Henrik

Wanted to eat in restaurant but it was impossible to get any service. The restaurant personal just looked us like they wanted us to leave, and so we eventually did.

Robert Jan

The most terrible hotel I ever encountered, BE WARNED! Normally with a bad hotel experience I do not even bother leaving a review but this is a whole different story! It seemed just fine when I made the reservation but at arrival there were sick people with masks ‘walking’ around, with sweaty hair and all. Including the older strange man at the reception was wearing a mask. Then they asked me to pay a deposit but as I had to leave early before breakfast so I wanted to pay immediately at check in. They also asked if I needed a wheelchair for my partner, only because I said my partner was still at the car… strange but ok, I thought. So I went to get my bag and when I returned at the the desk. The man with the mask wanted to charge me more than I made the reservation for. I just friendly told him that the price is not correct as I was being told, then out of the blue he started screaming grabbed the copy of my ID and tore it into pieces and threw it in the air like a completely psychotic person and he screamed that I had to leave. His colleagues were standing there also and were full of shame but were afraid of stopping him in his rage. The colleagues silently apologized like they have been hit.. Of all the hundreds of hotels I visited this honestly the most terrible hotel! I feel terribly sorry for the employees working there in a unsafe environment with this person. I had to start looking for another hotel at 20:00 but in the end I am happy that I did not stay in hotel which is full of sick people crawling around and with a complete psychopath working there.

Fabian Gallati

Quick stop there for an easy pasta or something like this. The food was absolutely horrible though. I've tried just one bite of the salsiccia with polenta — that was enough. Pay and leave!

Juan Cruz Burolleau

We rented an apartment from this hotel to spend 5 nights and a lot of things went wrong. - We sent over 5 emails and made 4 phone calls to confirm our reservation. - Nobody explained how to get to the apartment when we went for the key, it was like 15 minutes from the hotel. - We reserved this place because they accept dogs, and we were forced to leave the dog in a shelter for a few days. - The reservation for the new year dinner was for 7 people, two veggies. Vegetarian food always came in late or sooner, so we have to wait for the others to have their meal or they have to wait for us. Also they served some lentils with pork for the vegetarians, unbelievable. - The manager of the hotel blamed the chefs when the responsibility was all on his back. The overall service was terrible.

vanina arias

OWNER INCREDIBLY RUDE! We stopped there to eat. The staff is very kind but the owner is incredibly RUDE! She treats her staff AND HER CUSTOMERS very badly. We were waiting to pay our bill for 20 min, because apparently only the owner can take the cash! She was on the phone during this time! Then she even didn’t apologize for making us wait and she said we were rude. She didn’t stop saying very loud that we were rude! I have never seen that! She deserves to close her hotel. Many others deserve our presence!!!