Sonic
Burger · Eustace
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About Sonic
En Sonic Eustace, te invitamos a viajar en el tiempo con nuestras deliciosas hamburguesas y patatas fritas al más puro estilo americano. Disfruta de una experiencia retro única con nuestro servicio directo al coche, donde la nostalgia y el buen sabor se unen. Ven a descubrir por qué somos un clásico...
En Sonic Eustace, te invitamos a viajar en el tiempo con nuestras deliciosas hamburguesas y patatas fritas al más puro estilo americano. Disfruta de una experiencia retro única con nuestro servicio directo al coche, donde la nostalgia y el buen sabor se unen. Ven a descubrir por qué somos un clásico con una valoración de 4 estrellas.
What Customers Say About Sonic
Sonic in Eustace receives high praise for its friendly and efficient service, especially highlighting staff members like Michelle and Brent. Customers consistently mention hot, correctly made food and appreciate the positive atmosphere. Some negative reviews mention slow service, incorrect orders, and rude staff.
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Tip: Visit on Sundays for friendly service and a mint on your drink, or go when Michelle is working for a cheerful greeting. Be sure to check your order for accuracy.
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Sonic Eustace Reviews
This Sonic is my favorite out of all 6 I visit. I enjoy the quality ingredients placed neatly on/in each item; I have been to other fast food restaurants that are more interested in their drive through times (McDonald's) verses a neatly made burger. The dining room has a neat retro style theme and it's worth a visit just to see it. I've decided to do this review all because the customer service is five star, top notch from one young man named Cadence. Kuddos 👏🏼 Sonic for hiring him, properly training him and for his positive attitude! He looks the customer in their eyes, is very well versed on the whole menu, up sells with personal suggestions of his likes to add on, smiles genuinely, loves what he does, compliments the establishment, other coworkers, management and the customers. He was seen working both smart and working hard. What an amazing young man!
Brent knows what he's doing and the crew he has is top notch. I have yet to find anything to complain about. If there ever is an issue, it is promptly taken care of. The burgers and Sonic blast are the best! Thank you for providing the best Sonic experience I remember as a kid. I know David would be proud!
The manager up there keeps this store running top notch! Give her a raise because it would not be as good without her!
Our food is always hot, made correctly, and the service is great. I was having an especially rough day and just the friendliness of the lady at the window really helped me. You never know the impact you're having. Keep spreading that joy!
Great fast food, friendly and funny staff. It helps to have a good sense of humor to work with people all day. Cracking jokes and keeping it light helps to relax everyone from what I see. I will keep coming back here.
My favorite Sonic, there is a lady named Michelle that works here, she is friendly, happy, cheerful etc .. I just love going here and hearing her happy greeting. Service is great, food is good and the drinks are always made quickly.
Just got a couple of drinks but took a bit to get them. Nice, young worker. Atmosphere not great because it was in a convenient store.
Just got a drink, but it was good. Kind of slow service, and it was at a convenience store, so the atmosphere wasn't great.
Again missing coffee cup lid. Gave me a small from next door. When asked they said no difference. Had to go next door for a real cup of coffee. There food has improved. Window makers no.
Stood around and wait to be waited on for about 5 minutes until the drive through employee Lizzie seen me standing there and asked if I've been helped and I replied "no". She said "i will be right with you". After she finished up with the customer at the drive through she profusely apologized for not being helped sooner. I told her it was ok, and i understand. I noticed the cooks were in the back goofing off with the front counter employee. That young lady was disrespectful and acted like I was interrupting her lunch break. She tossed/slid my milkshake towards me then hollered out my order number and then went and hid in the kitchen area to play on her phone. Poor Lizzie was working both tills like a champ. She definitely gets a 5 star review but the other employees ruined the overall 5 star review that I would have left. Lizzie and the store overall deserve a 5 star review but the cooks plus the other "waitress" deserve a 1 star.
Drinks were made wrong and no mint in the bag!
I asked for extra sauce and there was zero in my bag literally 15 minutes ago got food and no sauce 😒
One bad apple can ruin an entire experience for someone...ordered a drink at the drive through. Wrong size. Went in to get a larger size and pay for the difference..kid was rude slapped my drink together quickly. I offered to pay and she no it's ok. I said "oh thanks! I appreciate it!" She said yup. And as I walked away "appreciate it" in a mocking tone. I wasn't rude AT ALL. Won't be goin back to that store...
Dont screw up my lunch order....Cook apparrently does not pay attention to details. Asked for well done burger and got rare..these burgers arent good enough quality to eat rare. Fed it to my dog. The fried were stale and cold. Lunch was a complete bust. Dont waste your hard earned money here unless you want to go hungry.
Food was alright. Service sucked, window lady was rude. Both drinks were supposed to be easy ice and both had way too much. Sweettea was US and they just added sugar to the cup making it seem like it was a new cup.
Save your money! For some random reason the manager at this location wants to overcharge customers and lose customers instead of actually getting them the order that they asked for. I do not eat cheese I do not eat eggs so I order two pieces of toast and one piece of sausage instead of bringing it up as two pieces of toast and one piece of sausage they charge me for a Actual sandwich which is more expensive and then they take off the egg and cheese it is over a dollar difference every single day that they do this it does not cost them any more time or effort but like I said for some random reason the worst possible manager works at this location in Eustace Texas did you everything in your power to wait, Choose not to eat at a sonic, or at least be smart save your money and choose not to eat at sonic!
Food is always old and cold, doesn't take like it came off the grill it taste like it comes from their plastic holding units. The pickles changed to sandwich pickles that'd make it taste further worse. To top it off u some how landed some bad workers and service. Mold visible from front counter on lemonade machine and u can comfortable just sit and play on your phones in front of customers. Yea no thanks won't be back.
Poor, poor customer service. I stopped at this Sonic twice in three days. The first time was to grab a quick meal. I ordered a No 1 with a Cherry Limeaid. “Light on the ice please” I requested. So what did I get, a cup full of ice with just a few sips of drink. Everyone knows what I’m taking about. That’s why I asked for light on the ice. My mistake was going back today. The Sonic in Athens was just a few miles out of our way and my 11yo son earned/needed a treat. He wanted a Root Beer Blender (a blended root beer float). It’s a drink that is on and off the menu, but has always been available when I’ve requested it at other Sonics. You guessed it, “we don’t do that anymore.” When I asked why not, I was told “we just don’t” by the same guy at the register as two days earlier. That’s fine, they can run their business however they want. But for a business that advertises the number of drink options they have, that’s one less. So we ordered a chocolate shake. When getting in the car, the poorly placed lid popped off and the cup collapsed. What I wasn’t wearing, landed all over my car and eventually into the parking lot. I went in to clean up and share my experience with the manager. All she could offer was to nod her head as I expressed my disappointment in their customer service. We ended up going next door to McDonald’s for the shake, as I recommend you do as well.
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301 US-175, Eustace, TX 75124
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301 US-175, Eustace, TX 75124
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