Starbucks

Lovely people at the drive thru.

Enjoyed it very much! Everything was delicious!

Quick drive thru. So convenient

Never Fails!!!

Always a great cup of coffee

Since the renovation I like the more options

Drive thru was quick and my drink tasted amazing. Good job!

Like most Starbucks, consistent, fairly quick and convenient. Outdoor sitting right there as well.

The staff were friendly. Went during lunch hours. Line moved fast. I only wanted one cake pop and it cost over $4. Absolutely ridiculously overpriced. Can't keep supporting these unnecessaryly high prices.

I am Never disappointed.

This Star Bucks was inside of the Hilton hotel. Loved it

I wake up very early in the morning and luckily the overnight crew at this rare 24 hour Starbucks are the most incredible souls! Thank you to the amazing and incredible Starbucks overnight crew who always hold down the fort, serve delicious iced or hot drinks. Hell it was free small coffee day today! Haters gonna hate, overnight crew for the win. 💅🌺🌜✌️

The consistency of SBs is the foundation of it's draw. Coffee just as I like it, food fresh and tasty, and staff is getting friendlier! Rarely been in a SBs (across the nation) that didn't do what SB does best! Go. You'll love it 😀

The manager went out of her way to make sure I got what I needed

Awesome, best place ever for great coffee

After tearing down the old building that contained the McDonald's and the pizza stand, they have built a new rest area with a straight building containing several restaurants including this Starbucks. I really like the new seating they put by the windows it feels like you're sitting in your own little space pod. Service here was quick and the beverages and food was just as we ordered them. This will be an especially interesting location when summer comes around being able to sit outside and enjoy the weather at the Starbucks possibly on your way down the shore. #Starbucks #coffee#bloomfield

Starbucks is my go-to place for coffee and a quick snack. I love their seasonal drinks—especially the new Iced Cherry Chai, which is refreshing and perfectly spiced. The atmosphere is cozy, great for casual meetings or solo work. Their staff is usually friendly and efficient, though it can get busy during peak hours. The Jalapeño Chicken Pocket was a pleasant surprise—spicy and filling. Prices are a bit high, but the quality and consistency make it worth it.

This Starbucks offers a convenient spot for a quick coffee break. The ambiance is pleasant, and the seating area is comfortable for both solo visitors and small groups. While the service can be a bit slow during peak hours, the staff is generally friendly and accommodating. The drive-thru is a helpful feature, though it can experience delays at times. Overall, it's a decent place to grab your favorite Starbucks beverage and relax for a while.

Muhammad Atif

Starbucks is my go-to place for coffee and a quick snack. I love their seasonal drinks—especially the new Iced Cherry Chai, which is refreshing and perfectly spiced. The atmosphere is cozy, great for casual meetings or solo work. Their staff is usually friendly and efficient, though it can get busy during peak hours. The Jalapeño Chicken Pocket was a pleasant surprise—spicy and filling. Prices are a bit high, but the quality and consistency make it worth it.

ilox

This Starbucks offers a convenient spot for a quick coffee break. The ambiance is pleasant, and the seating area is comfortable for both solo visitors and small groups. While the service can be a bit slow during peak hours, the staff is generally friendly and accommodating. The drive-thru is a helpful feature, though it can experience delays at times. Overall, it's a decent place to grab your favorite Starbucks beverage and relax for a while.

just a great place to go thrre coffee taste amazing

This had to have been the best experience I’ve ever had at a Starbucks. Tristan was funny yet beyond professional. I couldn’t get the young lady’s name but what a duo. They definitely deserve recognition for fast and efficient work. Even got my name, which has never been done. Thank you for hiring an awesome staff.

They are fast and the workers are so nice and polite. I came to this Starbucks location before and even when It's busy you never have to wait that long

I can’t speak for the day crew, but I go out of my way the opposite direction home because it’s one of the few 24hr Starbucks locations left. The night shift is wonderful to me and make my drinks better than other locations. I am so glad this one is open anytime.

They were having issues with their system but the gentleman gave us our order didn't turn us away..... Thank you that's what customer service is about ....

Purchased today . Coffee and chai Bought for me and a friend the girl at the counter gave me three cups instead of the two. We ask ..she immediately refunded us one And said I could keep the 3 cups.

The staff here served up our coffee with smiles! Best experience at a Starbucks I've had in a long time! Thank you all! 🐶🐾

Andiel Juray

Purchased today . Coffee and chai Bought for me and a friend the girl at the counter gave me three cups instead of the two. We ask ..she immediately refunded us one And said I could keep the 3 cups.

Kuya Ivan

This Star Bucks was inside of the Hilton hotel. Loved it

Bea Cross

I can’t speak for the day crew, but I go out of my way the opposite direction home because it’s one of the few 24hr Starbucks locations left. The night shift is wonderful to me and make my drinks better than other locations. I am so glad this one is open anytime.

Becca Boo

The staff here served up our coffee with smiles! Best experience at a Starbucks I've had in a long time! Thank you all! 🐶🐾

Isabella Q

They are fast and the workers are so nice and polite. I came to this Starbucks location before and even when It's busy you never have to wait that long

long john

This had to have been the best experience I’ve ever had at a Starbucks. Tristan was funny yet beyond professional. I couldn’t get the young lady’s name but what a duo. They definitely deserve recognition for fast and efficient work. Even got my name, which has never been done. Thank you for hiring an awesome staff.

No matter where you go, this place delivers.

This location has such a nice staff.

After opening up just a few months ago I was surprised to see this Starbucks had such bad reviews for being slow but obviously employees need some time to get adjusted. My experience was great, was actually greeted unlike other locations, told the woman I had a pick up order. Within seconds of me entering the building, another employee walked up with my order in hand (within 10 minutes of me ordering on a Sunday morning). Shout out to the crew there 10/14 in the AM. Only negative is this location is more expensive because it’s a parkway rest stop but you pay for convenience I guess.

Payton Bogatch

After opening up just a few months ago I was surprised to see this Starbucks had such bad reviews for being slow but obviously employees need some time to get adjusted. My experience was great, was actually greeted unlike other locations, told the woman I had a pick up order. Within seconds of me entering the building, another employee walked up with my order in hand (within 10 minutes of me ordering on a Sunday morning). Shout out to the crew there 10/14 in the AM. Only negative is this location is more expensive because it’s a parkway rest stop but you pay for convenience I guess.

Too expensive

Like most Starbies…this place is sloooooow.

Your average Starbucks.

Shamelessly overpriced; Coffee inferior to McDonald's and Duncan. Good seating Outstanding service.

Always just ok, but we are all not Elon musk.

Stopped in at 830 pm, 3 young ladies were occupied chatting, you could hear them at the other end of the room. Which was not annoying until I could not get a Latte because they said there was no espresso. ??? So I asked for Regular drip and if they could heat up the milk for me, first it was a yes but then one of the girls chimed in and said the machine was broken. So I left and they preceeded to carry on.

Always a great place, never any complaints... but the back exit was closed off recently so if you enter from broad street you have to get on the parkway and pay a toll to get off.

Honestly this is one of the worst locations for a good Starbucks coffee but it's then again it's on a rest stop so no surprise there. The drive thru takes forever, just do your self a favor and walk in.

I will try this place again as it is close to home, but 45 minutes for a few drinks is excessive. There were people who placed orders after me that were leaving before me. I ordered 5 drinks and got 1 after about 20 minutes of waiting. The rest came slowly between other people's orders and I did have to eventually ask someone where my last drink was. When I got my last drink and finally tried mine, it was gross. I asked for a Vanilla Oatmilk Iced Latte and it tasted like there was only a splash of oatmilk. I didn't have time after waiting so long, to complain or reorder so I just left.

Disgraceful Got a "venti" and recieved a cup 2/3 full. I paid $6.82 but we know that going in. Starbucks it expensive so can't complain about that, However it's a little disgraceful to charge $7 for a coffee and not even give a full cup.

Always went to this Starbucks location one of my favorites also had a wonderful employee at drive through greet me everyday and would patiently listen to my drink requests. I haven’t seen him and now there’s employees that are not welcoming and are rushed. I put up with bad orders now also being short on breakfast items. I’m very disappointed that it’s my fourth time during the week giving this location a chance and every time my drink isn’t made correctly (cold foam is watery, quality sucks. Matcha powder isnt blended well, ask for blonde I get original roast ) this is so sad because I go to Starbucks to have good quality convenient ice coffee or matcha latte seriously cant make a simple matcha latte when its not busy ?! Might as well go to Dunkin’

Staff is painfully slow and disinterested.

Rude.

Second-time mobile ordering that took over 10 minutes. Everyone was on their phones.

It is Starbuck, over price coffee, and a long wait. I would have left, but I was stuck in the drive-through lane without an escape .

I waited very long at the drive-thru I never had such a bad experience with Starbucks. It looks like their management isn't the best.

This Starbucks just needs more employees. This is my 3rd time this year and it takes over 20 minutes to order and grab food from the drive thru.

Friendly staff, bless their hearts, but THE SLOWEST DRIVE THROUGH IVE EVER EXPERIENCED. I’ve tried on multiple occasions it’s not just them getting up and running it is TRULY just like that. DO NOT STOP if you are in even a bit of a rush to get to work it will make you late.

Located in the Connie Chung Rest Area on the Garden State Pkwy South milepost 153 in Bloomfield, NJ

Disappointed...

Terrible coffee

Disgusting

Worst service, they don't care about customers

I did my order online to make sure it’s ready and no one was there And after i arrived the employee was inside and she didn’t response to my calls and did my order wrong That’s not the first time

First 1 star expansive and slow

Outrageously slow

Incredibly slow service, apathetic employees, orders are wrong every single time.

They are very rude !!!!!!! I didn’t like the attitude and will never come back again

This is the slowest Starbuck s on the planet never will go again pat

Always out of stock of several items. Workers are not nice.

Service was terrible ending up drinking burger king coffee

Be prepared for a 30 min wait, even when there is no line.

Price is totally out of control! It's not that great.

The slowest drive-thru of all time

Skipped out order to help others when we were ahead in line.

Awful service, nasty workers, avoid this miserable place.

Extremely slow it’s a shame

Very slow staff . Very bad service .

The slowwwwest drive thru ever. It’s very obvious there is not enough staff working at this location.

First and foremost. This place needs to be shut down and cleaned up from the staffs ATTITUDES to having roaches in my breakfast sandwich and not once’s but TWICE! I wanted to give this a third chance because it could of just been a bad day or days … I went again after a few weeks of not coming here to PICK up my order that was placed at 1:10pm to get picked up by 1:17 pm.. I got half my order given to me but was missing one SUGAR cookie drink and it’s disgusting how people can lie on your face and say they just received my order, when in fact I have half my order already. 1:40pm I finally get my last order.. There was no one on the line for me to wait that long for one drink. If the staff attended to the customer bettter they wouldn’t be sooo slow. Instead they treat this place like a hang out or chill spot smh ….. The unprofessional staffs is what made my experience TERRIBLE! My co workers go here but they will soon stop….

Just left here. There are 5 employees, I’m the only customer and they forgot my drink because they’re too busy goofing off. I stood there for 5 or more minutes and then had to remind them to make my drink. This honestly occurs at several Starbucks locations. Starbucks customer service is among the worst of any chain in the U.S.

Slow service, placed my order at9:59am, waited 10mins for my drink. Just for it to be made wrong. Went back and to have it remade and it still wasn’t right. I didn’t have my remade drink until 10:17 and it still wasn’t made right. This store should have trained for longer before opening. Very disappointed. I was already late and annoyed to even bother telling them about my drink.

Today, Wednesday October 11th was the reason I will not ever go to this Starbucks again. The manager of this location needs to get his/her team working more professionally. There is no reason for my drive thru order take more than 10mins for a regular hot coffee and warm banana walnut bread. If Tristan wouldnt have spent a full 10mins gossiping of the previous ladies order and how he kept getting it wrong. I learned she is a cashier at ShopRite and all three of them will go to her job to be disruptive with $300. Then when I brought this to Tristan's attention he insisted he was not gossiping.

The staff is nice and clearly trying. But management needs to step it up with training and hiring.

Drive thru wait time is ridiculous! Waited 15 minutes to be told the drive thru is closed. Another occasion waited 10 minutes from start to finish in drive thru for a cold brew coffee. Never again!

Someone here tried to charge 50 dollars on my card. I hope the manager or owner is not careless.

No one working, no decaf no one willing to make it, No cold foam, only lattes…Something or some ones are not doing there job here…

Very disappointed, I'm sorry but I don't want to pay with a credit card. I'm not getting a discount for entering my order . So I have no reason to purchase anything there.

Nice staff, but drive through extremely slow. If you have anywhere to be, you should not risk it unless you like being real mad.

Slowest Starbucks and poorly run. Average wait: 5 minutes per car. If there is one car in line you’ll wait five minutes, if you see 5 cars in the line, expect to wait 25 minutes. I try to and go here three days a week, but if there are more than two cars in the line, I move on. They are friendly workers, but completely inept.

The manager has an angry attitude and is very rude. She had to re-make pur order 3 times. We Mobile ordered and everything was in writing to avoid any problems. The cashiers/employees are very nice. The manager makes for a difficult, uncomfortable experience.

I am extremely disappointed in my experience here. We have been here a few times and they have consistently messed up at least 1 order every time we're here, but today was the last straw. I ordered a pumpkin spice cold brew, and it was so watered down, it was disgusting! I stopped at a different starbucks and it was 1000x better. The one on the right in the picture is from this location and you can tell how watered down it was. Not only that, the drive thru took so long. I will not be coming back here again.

Poor service from the staff. They’re laughing and talking amongst themselves instead of properly working. Drive thru headset employee had a very bad attitude when saying what they don’t have available, and repeated multiple times “I already said” and “Yes duh”

The worst service area to stop in.

Stephanie Dycus

I am extremely disappointed in my experience here. We have been here a few times and they have consistently messed up at least 1 order every time we're here, but today was the last straw. I ordered a pumpkin spice cold brew, and it was so watered down, it was disgusting! I stopped at a different starbucks and it was 1000x better. The one on the right in the picture is from this location and you can tell how watered down it was. Not only that, the drive thru took so long. I will not be coming back here again.

Reuben Cabrera

Poor service from the staff. They’re laughing and talking amongst themselves instead of properly working. Drive thru headset employee had a very bad attitude when saying what they don’t have available, and repeated multiple times “I already said” and “Yes duh”

B A

The worst service area to stop in.

I’m sorry but the customer service here sucks! How is it I ordered a cortado & regular brew coffee waited about 10mins and the crazy part a family came after I did orders breakfast sandwiches and drinks for his family & he got his order before my two cups of coffee I’m sorry I go to Starbucks on a regular basis in my area & never had I waited so long for two cups of coffee

I am writing to express my disappointment with the service provided at one of your stores. As a long-time patron of Starbucks, it pains me to bring a negative experience to your attention, but I believe it is important to address the issues we encountered. On May 14th, I placed a mobile order for my wife’s beverage as she was on her way to work. Upon her arrival at the store, she was met with a lack of acknowledgment from the staff. She waited approximately five minutes before being greeted, despite the presence of an employee in a black apron who seemed to overlook her. When my wife was finally approached, the employee’s response was less than professional, asking if she needed help or was waiting for something. It was only after my wife mentioned her mobile order that the employee signaled another staff member to assist her—this was a full ten minutes after the initial online order placement. To add to our dissatisfaction, the drink prepared was not what we ordered. The store had run out of dragon fruit, and instead of offering a similar alternative, my wife was suggested to have a coffee, which she does not consume. The alternative beverage provided, an iced tea with lemonade, was not to her liking, especially considering the nearly $7 spent on the original drink. This is not the first time we have faced service issues at this location. On a previous visit, I experienced a significant delay as I waited for an employee to return from a break before I could be assisted. While we continue to support Starbucks, we have decided not to patronize this particular store moving forward. We expect customer service to match the premium prices charged, and unfortunately, this has not been our experience.

Very bad Service. I make sure that i want extra matcha in my drink and paid money for extra matcha as well. I asked the person who gave me my drink that is it extra matcha??? so she said yes. Clearly, she was lying. Very poor service.

Slowest service I've ever had at any Starbucks, I've stopped on multiple days over the last several months and this is ALWAYS the situation. Both drive thru and at the counter. I am totally fine with long waits when a location is packed, but it should not take 15+ minutes for a coffee when there are only 2 customers during that entire time. Something about how this location has been managed since the service area reopened is fundamentally flawed in comparison to most other locations.

The girls are chatting instead of doing they work. I’m not saying you should work on double time all 8 or 12 hours of your shift but come on. 5 minutes wait at the counter before anybody shows up and another 10 of waiting for the coffee?

Cashiers need training on customer service skills. They greet you with attitude. I asked them to be light on the ice and of course they filled the whole cup with ice. Won’t be coming back to this location. They to busy singing karaoke and not worrying about getting the order right. Won’t be coming back here.

I am writing to express my concern regarding an unfortunate experience I had at one of your locations on [insert date] at approximately 12:31 AM. Upon arrival, I placed a simple order for a short dark roast and a cup of ice. However, the service I received from a barista named Melanie was deeply disappointing and unprofessional. Melanie informed me that my total was over $10, which seemed unusually high for the items I ordered. When I questioned the amount, she stated that I had ordered a Mocha. I politely clarified that I had only requested a short dark roast and a cup of ice. In response, Melanie insisted — in a sarcastic tone — that I had asked for a Mocha. I reiterated that I had not, and emphasized that I was not being rude, only trying to clarify the confusion. Instead of resolving the issue professionally, Melanie continued to respond with sarcasm and refused to take my order further, stating that another barista would assist me. I had not been disrespectful at any point to warrant such behavior. Additionally, I was initially told that dark roast coffee was unavailable. When I requested a pour-over as an alternative, I was told that neither Melanie nor the other barista was trained in making pour-overs. Eventually, they offered to brew a dark roast, which contradicted the earlier response. This experience reflects a serious lack of professionalism, courtesy, and adherence to Starbucks’ standards of customer service and store culture. I trust that Starbucks takes these matters seriously and I hope this feedback will be used to address the conduct and training at this location.

Deedot Reyes

Cashiers need training on customer service skills. They greet you with attitude. I asked them to be light on the ice and of course they filled the whole cup with ice. Won’t be coming back to this location. They to busy singing karaoke and not worrying about getting the order right. Won’t be coming back here.

Cee

I am writing to express my concern regarding an unfortunate experience I had at one of your locations on [insert date] at approximately 12:31 AM. Upon arrival, I placed a simple order for a short dark roast and a cup of ice. However, the service I received from a barista named Melanie was deeply disappointing and unprofessional. Melanie informed me that my total was over $10, which seemed unusually high for the items I ordered. When I questioned the amount, she stated that I had ordered a Mocha. I politely clarified that I had only requested a short dark roast and a cup of ice. In response, Melanie insisted — in a sarcastic tone — that I had asked for a Mocha. I reiterated that I had not, and emphasized that I was not being rude, only trying to clarify the confusion. Instead of resolving the issue professionally, Melanie continued to respond with sarcasm and refused to take my order further, stating that another barista would assist me. I had not been disrespectful at any point to warrant such behavior. Additionally, I was initially told that dark roast coffee was unavailable. When I requested a pour-over as an alternative, I was told that neither Melanie nor the other barista was trained in making pour-overs. Eventually, they offered to brew a dark roast, which contradicted the earlier response. This experience reflects a serious lack of professionalism, courtesy, and adherence to Starbucks’ standards of customer service and store culture. I trust that Starbucks takes these matters seriously and I hope this feedback will be used to address the conduct and training at this location.

Jocelyn Munoz

I’m sorry but the customer service here sucks! How is it I ordered a cortado & regular brew coffee waited about 10mins and the crazy part a family came after I did orders breakfast sandwiches and drinks for his family & he got his order before my two cups of coffee I’m sorry I go to Starbucks on a regular basis in my area & never had I waited so long for two cups of coffee

krishna patel

Very bad Service. I make sure that i want extra matcha in my drink and paid money for extra matcha as well. I asked the person who gave me my drink that is it extra matcha??? so she said yes. Clearly, she was lying. Very poor service.

Brian Taylor

Slowest Starbucks and poorly run. Average wait: 5 minutes per car. If there is one car in line you’ll wait five minutes, if you see 5 cars in the line, expect to wait 25 minutes. I try to and go here three days a week, but if there are more than two cars in the line, I move on. They are friendly workers, but completely inept.

Piotr

The girls are chatting instead of doing they work. I’m not saying you should work on double time all 8 or 12 hours of your shift but come on. 5 minutes wait at the counter before anybody shows up and another 10 of waiting for the coffee?

Beth Barlow

Slowest service I've ever had at any Starbucks, I've stopped on multiple days over the last several months and this is ALWAYS the situation. Both drive thru and at the counter. I am totally fine with long waits when a location is packed, but it should not take 15+ minutes for a coffee when there are only 2 customers during that entire time. Something about how this location has been managed since the service area reopened is fundamentally flawed in comparison to most other locations.

DJ Capone

I am writing to express my disappointment with the service provided at one of your stores. As a long-time patron of Starbucks, it pains me to bring a negative experience to your attention, but I believe it is important to address the issues we encountered. On May 14th, I placed a mobile order for my wife’s beverage as she was on her way to work. Upon her arrival at the store, she was met with a lack of acknowledgment from the staff. She waited approximately five minutes before being greeted, despite the presence of an employee in a black apron who seemed to overlook her. When my wife was finally approached, the employee’s response was less than professional, asking if she needed help or was waiting for something. It was only after my wife mentioned her mobile order that the employee signaled another staff member to assist her—this was a full ten minutes after the initial online order placement. To add to our dissatisfaction, the drink prepared was not what we ordered. The store had run out of dragon fruit, and instead of offering a similar alternative, my wife was suggested to have a coffee, which she does not consume. The alternative beverage provided, an iced tea with lemonade, was not to her liking, especially considering the nearly $7 spent on the original drink. This is not the first time we have faced service issues at this location. On a previous visit, I experienced a significant delay as I waited for an employee to return from a break before I could be assisted. While we continue to support Starbucks, we have decided not to patronize this particular store moving forward. We expect customer service to match the premium prices charged, and unfortunately, this has not been our experience.