Big Chick
Chicken · Fort Worth
About Big Chick
At Big Chick, we're all about serving up finger-lickin' good chicken that's fried and roasted to perfection, paired with Southern-style sides that'll make your taste buds do the Texas two-step. Our Fort Worth location is the perfect spot to grab a quick bite or catch up with friends over some delici...
At Big Chick, we're all about serving up finger-lickin' good chicken that's fried and roasted to perfection, paired with Southern-style sides that'll make your taste buds do the Texas two-step. Our Fort Worth location is the perfect spot to grab a quick bite or catch up with friends over some delicious comfort food. We've got customers raving about our crispy catfish and homestyle sides, which we're proud to serve up in a cozy atmosphere that's equal parts country charm and modern convenience.
What Customers Say About Big Chick
Big Chick in Fort Worth receives mixed reviews. Many customers praise the excellent customer service, especially mentioning manager Randy. Positive comments focus on fresh food, clean environment, and friendly staff. Negative reviews cite slow service, order inaccuracies, and inconsistent food quality.
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Tip: Visit when Randy is managing for excellent customer service, and double-check your order before leaving to ensure accuracy.
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Explore the area around Big Chick
Big Chick is located in Fort Worth, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Parks & Gardens
- Handley Field (A 921m) — park in Tarrant County, Dallas–Fort Worth metroplex, United States of America; geonames ID = 4696028
- Handley Park (A 934m) — park in Tarrant County, Dallas–Fort Worth metroplex, United States of America; geonames ID = 4696031
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Frequently asked questions about Big Chick
Big Chick Fort Worth Reviews
Good location, not so busy. Fresh hot delicious chicken. Seasoned to the bone. Pillowy soft,slightly sweet bread compliments the chicken perfectly.
I highly recommend this store. The manager, Randy, provides excellent customer service; he understands and listens to resolve any issues. The store is clean and the atmosphere is very comfortable. Come and visit! 100% recommended.
I didn’t know they had rotisserie chicken, which is my favorite kind of chicken. The customer service was great, and I could taste the good quality of the meal I ordered—from how well it was cooked to the flavor of the food. Everything for me was a 10/10. It’s also clean and looks nice. There may be many places that serve fried chicken and few that serve rotisserie, but good chicken and meal like the one I ordered definitely deserves a good review.
I go to this golden chick everyday and the staff is always friendly, they know what I want as soon as they hear my voice at the drive thru. Thanks Randy and the rest of the team for my food always being fresh.
I love coming to eat here due lunch for school it’s really close to school and the food comes out fast good customer service
Ivan is wonderful. Great customer service. Greeted me the window with smile. Had patience and was very helpful. They had rolls. My good was hot. Whole experience was wonderful.
The staff was really friendly and attentive during our visit. Randy, the manager came to check on us and make sure we were good. The dinning area was clean and the bathrooms were also clean. We look forward to more visits at this location to enjoy good food with top notch customer service!
Very clean place, amazing staff great customer service especially from the manager (Randy) who checked on us and made sure we were enjoying our food 10/10 my favorite Golden Chick location 😋
I visit the place every day, I live nearby and I don't miss lunch. Delicious food there, especially the rotisserie chicken The store manager Randy León is very friendly and professional, he welcomes you with excellent positive energies. Visit the place, you will not regret it.
I had the pleasure of being served by Jamie and Danielle. The service is always 10/10, if I have to wait a few minutes for fresh food its always served with thw highest quality. The restaurant is always clean and the customer service is truly top tier!
Very good the attention of the manager Daniel the truth whenever I go he takes care of me very well and there is always fresh food and with very good flavor the Delicious roast chicken
I've visited this location several times recently and the service has improved compared to a few years ago. The food is hot, the order is accurate, and the staff has been pleasant to work with. This particular time I ordered online. It was packed and ready when I arrived. If you tried this location in the past and had a lackluster experience, I would recommend that you give them another chance.
I loved this place, i went for the first time and without a doubt i will return, not only return, i return but i will tell all my friends to go and try their incredible breads. Diego gave me the best customer service that i have received in my39 years. well done.,
The chicken was very good and the service was good although a little slow, but other than that everything was perfect.
The service here sucks. They charge me and take payment for my order. Then tell me they don't have it. The larger spanish male that is hard to understand gets pissed when asked for refund. He won't refund the tax just the food amount. Their small chicken salads are never full. I've about had enough. I'll go back to Williams. Not that farther.
Lobby was closed before time! Manger told me my sandwich 🥪 wasn't raw! I'm like ma'am I'm the one eating the sandwich,so I was told to bring the food back like I was lying! I work fast food! Did ya'll even temp the chicken 🐔 😳 🤔 😐 nope not at all! Whole shift needs to retake food handle class
No matter what day, shift or time it is.. they slander my order, get my drink wrong, and have a attitude the whole process.. most of the time the guy on the mic is struggling with his English, yet has a attitude.. it’s almost like they give you what they want to . Never coming back, this is the 4th time . Mind you my roommate has had the same issue multiple times.
This has got to be the worst golden chicken existence. Came at lunchtime no ice in ice machine no tea. They didn’t even have trash bags in the trash cans by the time we were done with our food.
This place is ridiculous. I got there at 7:30 and they said that they were out of chicken. I asked if they could cook some and they said it’s going to be a 45 min to an hour wait. Then I asked for dirty rice and what they gave me I wouldn’t feed to a dog!! So ridiculous and trash. They should close this place down. I will be reporting them to the health department for selling OLD FOOD!!!
Let’s see where to start rude as he’ll act like they don’t see you standing there a lady had to come get her entire meal re cooked mines was trash but seeing they attitude I didn’t have time today is sept 10,25 4:53 whoever works that shift they all are poor service poor food and don’t care. You can tell the whole shift was family that’s why they don’t care !
You have to check your order all the time because they leave something out. Bad attitudes, bad at understanding. I am going to have to stop coming here for a while
I really wish I could leave a video. I have never been so disgusted. The fish is completely wet on the inside and it was cold. The roll has black spots and they didn’t give me any eating utensils, my friend’s gravy was watery and the fish was 4in long 1 inch wide. They are a disgrace to the brand. When Golden Chick was in SC they were never this terrible.
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About Big Chick
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5701 Craig St, Fort Worth, TX 76112
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5701 Craig St, Fort Worth, TX 76112
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park in Tarrant County, Dallas–Fort Worth metroplex, United States of America; geonames ID = 4696028
park in Tarrant County, Dallas–Fort Worth metroplex, United States of America; geonames ID = 4696031
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